# Page 2 | Zoho Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zoho Inventory the right Inventory Control solution for you? Explore 417 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146241/Zoho-Inventory/reviews --- Zoho Inventory 4.5 (417) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Zoho Inventory ## Showing most helpful reviews Showing 26-50 of 417 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MA Moath A. Operations Manager Construction Used the software for: 2+ years ### "Zoho inventory allows us to track tools between several sites." July 2, 2025 5.0 See and know what gear we already owned, avoid over purchasing; super helpful when passing gear between jobs and working in multiple locations. Pros helps you easily track the availability of equipment, move them across projects, and create purchase orders for new tools. Barcode scanning has been a savior in terms of reducing manual entry errors. Cons We had to go through some workarounds at first to integrate with our accounting software. And it could offer more offline support in the mobile app. Review Source PG Puneet G. Accurate Steels Business Supplies and Equipment Used the software for: 2+ years ### "Solid inventory management without going crazy doing it" April 29, 2025 5.0 It’s helped us better manage stock flow between our warehouse and production, cutting down on delays and allowing us to identify supply problems ahead of time. Pros With , we have visibility into the life of our stocks, movement, and all the purchase orders at one place. I like that it integrates with sales and shipping, so we’re not shuffling data around between systems when tracking steel batches or re-ordering goods. Cons It was a bit of a hassle to set up in the beginning, especially when it came to making the fields work for us and what type of product we were selling. And the reporting could have stood to be a bit more accommodating for operational deep dives. Review Source JL Janne L. Finance and Commerce Leisure, Travel & Tourism Used the software for: 1-2 years ### "Better inventory management" April 11, 2025 5.0 The overall experience has been satisfactory, with each tool being easy to use, improving work management in terms of organization, follow-up, and work reduction. Pros You can perfectly track your inventory, keeping track of inputs and outputs, and have everything listed in the system at the time of a complete inventory. It greatly improved management because you can have a more organized process that also makes it easier to keep track of detailed transactions without losing information. Cons It's a very comprehensive and organized system where all functions are very specific, and nothing malfunctions. Review Source LS Lisa S. Owner Food & Beverages Used the software for: 1-2 years ### "Zoho Inventory review" November 18, 2024 4.0 My overall experience with is great. I have a small business, and with Zoho Inventory, I can use the free version, which is great for my small business. Their free version offers 20 online, 20 Offline orders a month, and 20 shipping labels. Its software is very user-friendly, and they have a 30-day free trial. Pros It is very affordable, Includes sale and purchase orders, It uses fifo, extensive shipping Cons It has no bill of material, Pick list or Bid ID, no forecast Review Source RB Riccardo B. Procurement Manager Publishing Used the software for: 1-2 years ### "Inventiry Management Made Easy With Zoho Inventory" April 10, 2025 5.0 I have had an amazing experience with as an inventory manager. It has all the features we need. Pros When it comes to managing business inventory, offers great features. Customizing and using Zoho Inventory is easy. It makes tracking inventory easy and it we always get notifications. Cons I think is the best I have used and it is flawless. Review Source JM Jessica M. Customer Service Logistics and Supply Chain Used the software for: 2+ years ### "My inventory management toolset." December 26, 2024 5.0 has really made all of our inventory management more efficient, and our order fulfillment process as well as it helped us reduce on manual errors. Now we can accurately monitor our stock, manage our supply chain, and concentrate on expanding our business. Pros , who tamed our messy stockroom. Real-time inventory tracking that lets me automate stock levels across channels and warehouses. The automated reordering feature allows us never to run out of our popular-selling products, and the detailed reporting gives us valuable insights into our sales trends and inventory performance. Cons Although many Zoho apps integrate with , integration with some third-party e-commerce platforms and shipping providers can be improved. Review Source KR Katherine R. CEO Apparel & Fashion Used the software for: 6-12 months ### "Good Inventory App" April 21, 2025 4.0 I really like Zoho in the beginning of my e-commerce journey as a new entrepreneu Pros Zoho is easy to use as a new e-commerce entrepreneur Cons It is easy to use, it has good shipping integrations Review Source adel M. Wholesale Wholesale Used the software for: Less than 6 months ### "Great App." February 22, 2025 5.0 Very good, it does what I need it to do . Pros Inventory Management, it is very simple and easy to use. Cons Not being able to have all my data on Zoho Invoice Review Source NN Nick N. Owner Textiles Used the software for: 6-12 months ### "Not very satisfying " May 13, 2025 3.0 Pros The layout is pretty nice once you get used to it, and I can push orders to shipping fast, which used to take me forever before. Cons The interface feels a bit slow or clunky, like I need 3 clicks to do 1 thing. And the setup took me a bit cause there’s a lot of settings, but once it’s done it’s solid. Review Source KC Keleigh C. Esthetician Cosmetics Used the software for: Less than 6 months ### "You can find something better" June 8, 2025 4.0 Pros It's very easy to use and has a cloud-based inventory with strengths in e-comm integration. I like that they offer a free plan as well as reasonably priced plans, making it more accessible to small businesses Cons I don't love their support hours or limited features and customization. I understand that's with each plan but the free plan should still have better features Review Source CTAS Cornelius Tian Andi S. Owner Farming Used the software for: Less than 6 months ### "Zoho Inventory" April 6, 2025 5.0 Pros Easy to manage in and out of the inventory Cons Sometimes it lagging when I want to access the current stock Review Source VR Verified Reviewer Graphic Designer Design Used the software for: I used a free trial ### "Impeccable pour la gestion des commandes" January 14, 2025 4.0 Pros Permet de gérer les niveaux de stock, les transferts entre entrepôts et les alertes de réapprovisionnement Cons Tout est bien sauf que je trouve que certaines options de personnalisation sont limitées Review Source TT Tommy T. AV Technician Construction Used the software for: Less than 6 months ### "Amazing software with a few hiccups for bigger businesses." December 10, 2024 5.0 A great software for small to medium size business. Pros Nice features and implements well with the rest of Zoho Cons Steep learning curve. It can be a bit overwhelming. I don't know how it will be for larger businesses that uses other systems. Review Source VR Verified Reviewer Operations Marketing and Advertising Used the software for: Less than 6 months ### "Great start for small businesses" October 8, 2024 4.0 Pros Plenty of connections and allows integrations with so many options. Cons Doesn't allow me to remove features I don't need which leads to clutter. Review Source CM Connie M. Project administrator Construction Used the software for: I used a free trial ### "Not for me" October 3, 2024 4.0 Not for me. There are other products that suit me better Pros I’m not really liking this product. Not enough tools for me Cons Not easy to navigate for me. Had a hard time getting where I wanted to go Review Source DM Dakota M. Operations Manager Facilities Services Used the software for: 1-2 years ### "VERY USEFUL" October 3, 2024 5.0 It’s a super great tool! I wouldn’t use any other tool Pros I like that I’m able to keep up with all of our new products and it’s all nice and organized! Cons It’s a little tough to learn when you are learning on your own how to use it Review Source VR Verified Reviewer CEO Building Materials Used the software for: Less than 6 months ### "A web version of MASS 500, with tons of features. " July 22, 2024 5.0 Has been exceptional. Customer service is great, and helpful. Pros If you have ever used Mass 500 or similar systems, this will be a breeze to use. I do find that for my use the customization is a bit difficult, but for the most part, its able to do everything I need to run business day to day. Has multi user control, has new history tracking, last purchase price, inventory inquiry, and even has support for business in SQFT, LFT. I am happy that i got to find this before i went other routes. The cost was also much lower than any other system I had tested. Cons Being a web based CRM, the customization is a bit less than I would have liked. Especially how the documents look, or ease of finding profit margin by the invoice, or item level, but i hope someone at ZOHO is looking into this. Alternatives considered [Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Coevera](https://www.capterra.com/p/125911/Pipeliner-CRM/) Reason for choosing Zoho Inventory Price, and customer service. Review Source BD Brett D. President Executive Office Used the software for: 6-12 months ### "Love the Concept, reality is that its not ready for ecommerce" October 4, 2018 2.0 Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels. We have attempted to work with Zoho One and because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished. I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long. Pros proposed functionality and inter connectivity with CRM, campaign, books, etc... Too bad it does not work I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days. Cons Does not work or function properly. example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge. example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders. No integration with shipstation, its on their roadmap. No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another. Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications. Review Source DS Dayle S. Front-end Developer E-Learning Used the software for: Less than 6 months ### "Fair, but there’s better." June 20, 2023 4.0 Not too great. I’d say ‘okay’ at best. The amount of emails we had to send to their customer support team to receive a response data later, often which didn’t answer questions or were irrelevant made this software a bad choice for us. Pros The software itself was great! Probably one of the best! The amount you can do with it is endless and forever growing. Cons The customer service team is terrible. And the connection plugin from your store to the Zoho online system is very temperamental. Not exactly what you want when running a busy business. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Inventory We chose Zoho due to the amount of features which it offered which would accommodate for most if not all our business needs. Review Source Estefania L. Engineering Project Specialist Information Technology and Services Used the software for: 6-12 months ### "To succeed in today's competitive marketplace, maintaining accurate customer data is essential." April 23, 2023 4.0 I can say that has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently. Pros I can highlight that allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate. Cons I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Compared to the competitor's software, I think is an excellent choice because it is easier to use and offers a more intuitive interface. It also provides a variety of reports and statistics not available from competitors. For these reasons, I would choose Zoho Inventory over any other similar platform. Review Source ST Sergio T. Marketing consultant Entertainment Used the software for: Less than 6 months ### "Delivers Essential Features at a moderate rate" January 5, 2023 4.0 It’s simple and does what it says on the tin at a moderate price. Could it be cheaper? Yes, but you’ll be hard pressed to find a similar software which actually works and integrates with the usual e/commerce and small business platforms as the Zoho software portfolio does - and this is much the case for too. Pros That it delivers on the usual features expected of such a system, and does so at moderate to budget pricing which is hard to find un the booming e-commerce industry - but can be something that could make or break small business owners and sole traders. Cons It sometimes feels a bit clunky to use and doesn’t quite reach the budget mark as well as I would have expected from a Zoho product - especially given the features portfolio it offers compared to competitors. Alternatives considered [Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/) Reason for choosing Zoho Inventory Pricing and features, were more aligned with an e-commerce small business like mine, at the time of purchase. Review Source VR Verified Reviewer Instructional Technologist Hospital & Health Care Used the software for: 1-2 years ### "Excellent Choice for Inventory Software" July 13, 2022 4.0 We use to manage our medical simulation lab at my university. It's an actually pretty complex inventory to manage, but ZI handles it great! Pros My favorite part of is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved! I also like that all of my vendor contacts are accessible in one place. Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc. Cons Honestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing. Review Source MK Murat K. Consultant Construction Used the software for: 1-2 years ### "Good products with room for improvement" May 23, 2024 4.0 Overall good product, great support via phone, user groups and chat. Pros If you are part of the Zoho, one program, inventory is a no brainer. It is a full function inventory program. The only disadvantage is ou like accounting applications like QuickBooks the billing and invoicing is handled through another Zoho application Zoho Books having said that the integration with CRM Zoho Books’s , and Zoho analytics is excellent value. Cons Separate Zoho apps for functionality like billing, invoicing etc. Review Source Ankush B. Manager- Finance Information Technology and Services Used the software for: 2+ years ### "Track inventory on the go!" May 21, 2022 5.0 is highly recommended, affordable and value for money software. Very useful for Micro, small & Medium Enterprises. Awesome if you use Zoho books. Pros is a feature loaded tool and following are the gamechanger pros of the tool: 1. Comes with multiple APIs to integrate system 2. Comes with frequent and timely updates 3. GST compliant: HSN and tax rates 4. Easy integration with Zoho Books 5. Easy order and warehouse management 6. Quick and easy dashboarding and pre designed reports Cons is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly. Review Source VR Verified Reviewer Owner Cosmetics Used the software for: 1-2 years ### "Easy setup and cost effective" January 14, 2024 4.0 Pros Zoho helps me keep track of my inventory levels and valuation, is easy to use, and was incredibly easy to setup and deploy. Cons I wish that there were customizable fields available on the item records, and reporting could be more comprehensive and customizable. 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