--- title: "Page 2 | Zoho Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Zoho Inventory the right Inventory Control solution for you? Explore 423 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/146241/Zoho-Inventory/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Zoho Inventory 4.5 (423) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of Zoho Inventory ## Showing most helpful reviews Showing 26-50 of 423 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Program Manager Used the software for: 1-3 years ### "Inventory made easy with Zoho Inventory" February 19, 2024 5.0 The best software for inventory management. Pros The software is easy to use with a lot of automation hence making complex processes easy to carry out. Cons I like everything about the software although the price is quite high. Review Source R Reviewer Team Lead Used the software for: Less than 1 year ### "Simplify your inventory with ZOHO" December 22, 2022 4.0 Easy way to set up and use. it has a very nice interface. Mobile apps are very usefull. Pros I liked the ZOHO inventory dashboard was organized. It helps us to see all activity. Cons The search functionality could be better for search items. Review Source Brandi A. Owner Used the software for: Less than 1 year ### "Zoho inventory" July 17, 2023 5.0 My overall experience has been pleasant using Zoho Inventory. I continue to use their product today. Pros The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment features. It is easy to use. Cons I don't think there is anything about Zoho Inventory that I don't like. I still use their products today. Review Source R Reviewer Production Manager Used the software for: 3-5 years ### "Central orders, shipping, and marketplaces management." September 15, 2025 4.0 Fulfillment and purchase planning were managed from a unified view, backorders were addressed consistently, and shipment notifications were communicated to customers sooner, which reduced follow-ups and allowed production to stay in step without needing to perform a scramble for labels or stock. Pros Order processes link quotes, sales, packaging, and shipping together in one location, with security roles and audit logs, while marketplace and cart integrations cut down on manual entry, and reporting identifies trends to inform reordering points and avoid stockouts during peak periods. Cons Ramp time is correct for simulating bundles, warehouses, and products, and cron sync or template quirks hinder teams when marketplace listing optimization and custom shipping document optimization are done in hectic cycles. Review Source Lisa P. content marketing writer Used the software for: Less than 1 year ### "Multi-channel inventory management made simple!" May 27, 2025 5.0 Super easy to implement. Was necessary because we were using different sales channels, so it was important to find something reasonably priced, and easy for our whole team. Pros The Dashboard. Super visual, simple and clean design. not only basic information, but additional (and needed information) without worrying about complicated charts or the need for analysis. Cons I actually feel that it simplified our operations and and met our needs. I actually don't have any negative feedback. Review Source R Reviewer Operations Manager Used the software for: 3-5 years ### "Zoho inventory allows us to track tools between several sites." July 3, 2025 5.0 See and know what gear we already owned, avoid over purchasing; super helpful when passing gear between jobs and working in multiple locations. Pros Zoho Inventory helps you easily track the availability of equipment, move them across projects, and create purchase orders for new tools. Barcode scanning has been a savior in terms of reducing manual entry errors. Cons We had to go through some workarounds at first to integrate with our accounting software. And it could offer more offline support in the mobile app. Review Source R Reviewer Accurate Steels Used the software for: 3-5 years ### "Solid inventory management without going crazy doing it" April 30, 2025 5.0 It’s helped us better manage stock flow between our warehouse and production, cutting down on delays and allowing us to identify supply problems ahead of time. Pros With Zoho Inventory, we have visibility into the life of our stocks, movement, and all the purchase orders at one place. I like that it integrates with sales and shipping, so we’re not shuffling data around between systems when tracking steel batches or re-ordering goods. Cons It was a bit of a hassle to set up in the beginning, especially when it came to making the fields work for us and what type of product we were selling. And the reporting could have stood to be a bit more accommodating for operational deep dives. Review Source R Reviewer Pharmacy Technician Used the software for: 1-3 years ### "Zoho inventory a nice app" December 23, 2025 5.0 Zoho inventory is a fantastic inventory management app for me ever since I have been using it. I always enjoy there beautiful features. Pros \- It has an easy learning curve - Beautiful order management - Great reporting system - The pricing is competitive with a free plan - Accurate shipping and fulfillment Cons \- Bugs issues sometimes which may finds annoying - Its limited customization - Poor security system. Review Source R Reviewer Procurement Manager Used the software for: 1-3 years ### "Inventiry Management Made Easy With Zoho Inventory" April 14, 2025 5.0 I have had an amazing experience with Zoho Inventory as an inventory manager. It has all the features we need. Pros When it comes to managing business inventory, Zoho Inventory offers great features. Customizing and using Zoho Inventory is easy. It makes tracking inventory easy and it we always get notifications. Cons I think Zoho Inventory is the best I have used and it is flawless. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "A stock-sync guardian" May 2, 2025 5.0 Overall, I find that this Zoho tool is as terrific as the rest of the suite’s programs. I liked to use it for my stock management and in addition to the other Zoho tools when we were using them. Pros I liked the easy integrations inside the Zoho ecosystem, to create reporting, to pull out delivery slips, and all that stored in the right place. Cons What made my eyes a bit blush is its interface, which can display information not necessary and are overwhelming. To tell the truth, it is a bit complicated to use as a tool if you are used to a more simple one. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Not very satisfying " May 14, 2025 3.0 Pros The layout is pretty nice once you get used to it, and I can push orders to shipping fast, which used to take me forever before. Cons The interface feels a bit slow or clunky, like I need 3 clicks to do 1 thing. And the setup took me a bit cause there’s a lot of settings, but once it’s done it’s solid. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Good Inventory App" April 22, 2025 4.0 I really like Zoho in the beginning of my e-commerce journey as a new entrepreneu Pros Zoho is easy to use as a new e-commerce entrepreneur Cons It is easy to use, it has good shipping integrations Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Zoho Inventory" April 7, 2025 5.0 Pros Easy to manage in and out of the inventory Cons Sometimes it lagging when I want to access the current stock Review Source R Reviewer Wholesale Used the software for: Less than 1 year ### "Great App." February 27, 2025 5.0 Very good, it does what I need it to do . Pros Inventory Management, it is very simple and easy to use. Cons Not being able to have all my data on Zoho Invoice Review Source Erik S. CEO Used the software for: Less than 1 year ### "Zoho Inventory Review." January 9, 2025 5.0 I believe Zoho Inventory is one of the leading inventory program on the market. Nothing is perfect but they are the closest to being a perfect program. Pros Zoho Inventory is a user friendly product that is easy to set up and use. The product allows you to provide a custom link for your clients to review live inventory as well. Cons There is a little issue when needing to update inventory levels it will not keep track on the dates and time if it was increased or decreased from what it was previously to ensure that their are no issues or to detect were the issue started from. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Great for small business" February 7, 2025 4.0 I really enjoy using Zoho inventory. My small business grew to the point I knew I needed a solution to help track all of my products. I found Zoho and have been very happy. Pros I like the simplicity of Zoho. I needed a solution but I didn't need a bunch of features I would never use. I like the ease of use and it works very well. Cons I have no cons at this time but I can potentially see issues arise as my business grows and I add new product lines but for my small business I have no complaints. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Zoho Inventory review" November 28, 2024 4.0 My overall experience with Zoho Inventory is great. I have a small business, and with Zoho Inventory, I can use the free version, which is great for my small business. Their free version offers 20 online, 20 Offline orders a month, and 20 shipping labels. Its software is very user-friendly, and they have a 30-day free trial. Pros It is very affordable, Includes sale and purchase orders, It uses fifo, extensive shipping Cons It has no bill of material, Pick list or Bid ID, no forecast Review Source VR Verified Reviewer Graphic Designer Used the software for: I used a free trial ### "Impeccable pour la gestion des commandes" January 15, 2025 4.0 Pros Permet de gérer les niveaux de stock, les transferts entre entrepôts et les alertes de réapprovisionnement Cons Tout est bien sauf que je trouve que certaines options de personnalisation sont limitées Review Source TT Tommy T. AV Technician Used the software for: Less than 1 year ### "Amazing software with a few hiccups for bigger businesses." December 16, 2024 5.0 A great software for small to medium size business. Pros Nice features and implements well with the rest of Zoho Cons Steep learning curve. It can be a bit overwhelming. I don't know how it will be for larger businesses that uses other systems. Review Source DR Darren R. Director Used the software for: 1-3 years ### "Stock Control how it should be " October 17, 2023 5.0 Stock consistency between what is sold in store and what is sold online has been excellent and the general operation is both efficient and easy. Pros We love the integration and module aspects. The modules all fit together allowing full integration. With this comes the ease of stock control and order management both online and offline. No complicated app integrations or stock drift. it just works. Cons Search facility has an issue you can not always locate an item just by keyword and have to enter the full name. With thousands of products this is not always possible. Review Source Estefania L. Engineering Project Specialist Used the software for: Less than 1 year ### "To succeed in today's competitive marketplace, maintaining accurate customer data is essential." April 24, 2023 4.0 I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently. Pros I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate. Cons I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects. Review Source Sergio T. Marketing consultant Used the software for: Less than 1 year ### "Delivers Essential Features at a moderate rate" January 6, 2023 4.0 It’s simple and does what it says on the tin at a moderate price. Could it be cheaper? Yes, but you’ll be hard pressed to find a similar software which actually works and integrates with the usual e/commerce and small business platforms as the Zoho software portfolio does - and this is much the case for Zoho inventory too. Pros That it delivers on the usual features expected of such a system, and does so at moderate to budget pricing which is hard to find un the booming e-commerce industry - but can be something that could make or break small business owners and sole traders. Cons It sometimes feels a bit clunky to use and doesn’t quite reach the budget mark as well as I would have expected from a Zoho product - especially given the features portfolio it offers compared to competitors. Review Source R Reviewer President Used the software for: Less than 1 year ### "Love the Concept, reality is that its not ready for ecommerce" October 10, 2018 2.0 Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels. We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished. I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long. Pros proposed functionality and inter connectivity with CRM, campaign, books, etc... Too bad it does not work I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days. Cons Does not work or function properly. example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge. example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders. No integration with shipstation, its on their roadmap. No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another. Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications. Review Source R Reviewer Pressident Used the software for: 3-5 years ### "Shopify users, beware of Zoho!" January 25, 2021 1.0 Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type. Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done. Pros On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below. Cons We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was. Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them! Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product. Review Source Verified Reviewer Instructional Technologist Used the software for: 1-3 years ### "Excellent Choice for Inventory Software" July 14, 2022 4.0 We use Zoho Inventory to manage our medical simulation lab at my university. It's an actually pretty complex inventory to manage, but ZI handles it great! Pros My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved! I also like that all of my vendor contacts are accessible in one place. Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc. Cons Honestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing. 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