--- title: "Page 2 | Zoho Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Zoho Inventory the right Inventory Control solution for you? Explore 421 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/146241/Zoho-Inventory/reviews/?page=2" page_type: "reviews" language: "en" --- Zoho Inventory 4.5 (421) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Page 2 - Reviews of Zoho Inventory ## Showing most helpful reviews Showing 26-50 of 421 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ES Ehsan S. Production Manager Apparel & Fashion Used the software for: 2+ years ### "Central orders, shipping, and marketplaces management." September 12, 2025 4.0 Fulfillment and purchase planning were managed from a unified view, backorders were addressed consistently, and shipment notifications were communicated to customers sooner, which reduced follow-ups and allowed production to stay in step without needing to perform a scramble for labels or stock. Pros Order processes link quotes, sales, packaging, and shipping together in one location, with security roles and audit logs, while marketplace and cart integrations cut down on manual entry, and reporting identifies trends to inform reordering points and avoid stockouts during peak periods. Cons Ramp time is correct for simulating bundles, warehouses, and products, and cron sync or template quirks hinder teams when marketplace listing optimization and custom shipping document optimization are done in hectic cycles. Review Source Lisa P. content marketing writer Retail Used the software for: Less than 6 months ### "Multi-channel inventory management made simple!" May 26, 2025 5.0 Super easy to implement. Was necessary because we were using different sales channels, so it was important to find something reasonably priced, and easy for our whole team. Pros The Dashboard. Super visual, simple and clean design. not only basic information, but additional (and needed information) without worrying about complicated charts or the need for analysis. Cons I actually feel that it simplified our operations and and met our needs. I actually don't have any negative feedback. Review Source MA Moath A. Operations Manager Construction Used the software for: 2+ years ### "Zoho inventory allows us to track tools between several sites." July 2, 2025 5.0 See and know what gear we already owned, avoid over purchasing; super helpful when passing gear between jobs and working in multiple locations. Pros Zoho Inventory helps you easily track the availability of equipment, move them across projects, and create purchase orders for new tools. Barcode scanning has been a savior in terms of reducing manual entry errors. Cons We had to go through some workarounds at first to integrate with our accounting software. And it could offer more offline support in the mobile app. Review Source PG Puneet G. Accurate Steels Business Supplies and Equipment Used the software for: 2+ years ### "Solid inventory management without going crazy doing it" April 29, 2025 5.0 It’s helped us better manage stock flow between our warehouse and production, cutting down on delays and allowing us to identify supply problems ahead of time. Pros With Zoho Inventory, we have visibility into the life of our stocks, movement, and all the purchase orders at one place. I like that it integrates with sales and shipping, so we’re not shuffling data around between systems when tracking steel batches or re-ordering goods. Cons It was a bit of a hassle to set up in the beginning, especially when it came to making the fields work for us and what type of product we were selling. And the reporting could have stood to be a bit more accommodating for operational deep dives. Review Source JL Janne L. Finance and Commerce Leisure, Travel & Tourism Used the software for: 1-2 years ### "Better inventory management" April 11, 2025 5.0 The overall experience has been satisfactory, with each tool being easy to use, improving work management in terms of organization, follow-up, and work reduction. Pros You can perfectly track your inventory, keeping track of inputs and outputs, and have everything listed in the system at the time of a complete inventory. It greatly improved management because you can have a more organized process that also makes it easier to keep track of detailed transactions without losing information. Cons It's a very comprehensive and organized system where all functions are very specific, and nothing malfunctions. Review Source LG Leonard G. Pharmacy Technician Hospital & Health Care Used the software for: 1-2 years ### "Zoho inventory a nice app" December 22, 2025 5.0 Zoho inventory is a fantastic inventory management app for me ever since I have been using it. I always enjoy there beautiful features. Pros \- It has an easy learning curve - Beautiful order management - Great reporting system - The pricing is competitive with a free plan - Accurate shipping and fulfillment Cons \- Bugs issues sometimes which may finds annoying - Its limited customization - Poor security system. Review Source RB Riccardo B. Procurement Manager Publishing Used the software for: 1-2 years ### "Inventiry Management Made Easy With Zoho Inventory" April 10, 2025 5.0 I have had an amazing experience with Zoho Inventory as an inventory manager. It has all the features we need. Pros When it comes to managing business inventory, Zoho Inventory offers great features. Customizing and using Zoho Inventory is easy. It makes tracking inventory easy and it we always get notifications. Cons I think Zoho Inventory is the best I have used and it is flawless. Review Source NN Nick N. Owner Textiles Used the software for: 6-12 months ### "Not very satisfying " May 13, 2025 3.0 Pros The layout is pretty nice once you get used to it, and I can push orders to shipping fast, which used to take me forever before. Cons The interface feels a bit slow or clunky, like I need 3 clicks to do 1 thing. And the setup took me a bit cause there’s a lot of settings, but once it’s done it’s solid. Review Source KC Keleigh C. Esthetician Cosmetics Used the software for: Less than 6 months ### "You can find something better" June 8, 2025 4.0 Pros It's very easy to use and has a cloud-based inventory with strengths in e-comm integration. I like that they offer a free plan as well as reasonably priced plans, making it more accessible to small businesses Cons I don't love their support hours or limited features and customization. I understand that's with each plan but the free plan should still have better features Review Source Erik S. CEO Logistics and Supply Chain Used the software for: 6-12 months ### "Zoho Inventory Review." January 8, 2025 5.0 I believe Zoho Inventory is one of the leading inventory program on the market. Nothing is perfect but they are the closest to being a perfect program. Pros Zoho Inventory is a user friendly product that is easy to set up and use. The product allows you to provide a custom link for your clients to review live inventory as well. Cons There is a little issue when needing to update inventory levels it will not keep track on the dates and time if it was increased or decreased from what it was previously to ensure that their are no issues or to detect were the issue started from. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Inventory The program overall was the best and leading the industry. Review Source KR Katherine R. CEO Apparel & Fashion Used the software for: 6-12 months ### "Good Inventory App" April 21, 2025 4.0 I really like Zoho in the beginning of my e-commerce journey as a new entrepreneu Pros Zoho is easy to use as a new e-commerce entrepreneur Cons It is easy to use, it has good shipping integrations Review Source JM Jessica M. Customer Service Logistics and Supply Chain Used the software for: 2+ years ### "My inventory management toolset." December 26, 2024 5.0 Zoho Inventory has really made all of our inventory management more efficient, and our order fulfillment process as well as it helped us reduce on manual errors. Now we can accurately monitor our stock, manage our supply chain, and concentrate on expanding our business. Pros Zoho Inventory, who tamed our messy stockroom. Real-time inventory tracking that lets me automate stock levels across channels and warehouses. The automated reordering feature allows us never to run out of our popular-selling products, and the detailed reporting gives us valuable insights into our sales trends and inventory performance. Cons Although many Zoho apps integrate with Zoho Inventory, integration with some third-party e-commerce platforms and shipping providers can be improved. Review Source CTAS Cornelius Tian Andi S. Owner Farming Used the software for: Less than 6 months ### "Zoho Inventory" April 6, 2025 5.0 Pros Easy to manage in and out of the inventory Cons Sometimes it lagging when I want to access the current stock Review Source VR Verified Reviewer Graphic Designer Design Used the software for: I used a free trial ### "Impeccable pour la gestion des commandes" January 14, 2025 4.0 Pros Permet de gérer les niveaux de stock, les transferts entre entrepôts et les alertes de réapprovisionnement Cons Tout est bien sauf que je trouve que certaines options de personnalisation sont limitées Review Source LS Lisa S. Owner Retail Used the software for: Less than 6 months ### "Great for small business" February 6, 2025 4.0 I really enjoy using Zoho inventory. My small business grew to the point I knew I needed a solution to help track all of my products. I found Zoho and have been very happy. Pros I like the simplicity of Zoho. I needed a solution but I didn't need a bunch of features I would never use. I like the ease of use and it works very well. Cons I have no cons at this time but I can potentially see issues arise as my business grows and I add new product lines but for my small business I have no complaints. Review Source CB Caroline B. Bachelor in Supply Chain Management Consumer Goods Used the software for: 1-2 years ### "Better managed inventory with Zoho Inventory" November 14, 2024 4.0 There is a perfect inventory from start to finish and with a more organized workflow thus allowing to have a complete follow-up of each product Pros The management that can be obtained with Zoho Inventory for inventories is wonderful because it has allowed me to have exact control from the beginning to the end of each product, it has improved my workflow style to be more organized and to have specific reports on time. From start to finish I can track the items with the precise stock to keep a perfect inventory Cons I don't dislike it at all, it has been correct in the operation providing a good service Review Source DR Darren R. Director Computer & Network Security Used the software for: 1-2 years ### "Stock Control how it should be " October 16, 2023 5.0 Stock consistency between what is sold in store and what is sold online has been excellent and the general operation is both efficient and easy. Pros We love the integration and module aspects. The modules all fit together allowing full integration. With this comes the ease of stock control and order management both online and offline. No complicated app integrations or stock drift. it just works. Cons Search facility has an issue you can not always locate an item just by keyword and have to enter the full name. With thousands of products this is not always possible. Review Source VR Verified Reviewer CEO Building Materials Used the software for: Less than 6 months ### "A web version of MASS 500, with tons of features. " July 22, 2024 5.0 Has been exceptional. Customer service is great, and helpful. Pros If you have ever used Mass 500 or similar systems, this will be a breeze to use. I do find that for my use the customization is a bit difficult, but for the most part, its able to do everything I need to run business day to day. Has multi user control, has new history tracking, last purchase price, inventory inquiry, and even has support for business in SQFT, LFT. I am happy that i got to find this before i went other routes. The cost was also much lower than any other system I had tested. Cons Being a web based CRM, the customization is a bit less than I would have liked. Especially how the documents look, or ease of finding profit margin by the invoice, or item level, but i hope someone at ZOHO is looking into this. Alternatives considered [Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Coevera](https://www.capterra.com/p/125911/Coevera/) Reason for choosing Zoho Inventory Price, and customer service. Review Source BD Brett D. President Executive Office Used the software for: 6-12 months ### "Love the Concept, reality is that its not ready for ecommerce" October 4, 2018 2.0 Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels. We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished. I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long. Pros proposed functionality and inter connectivity with CRM, campaign, books, etc... Too bad it does not work I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days. Cons Does not work or function properly. example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge. example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders. No integration with shipstation, its on their roadmap. No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another. Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications. Review Source DS Dayle S. Front-end Developer E-Learning Used the software for: Less than 6 months ### "Fair, but there’s better." June 20, 2023 4.0 Not too great. I’d say ‘okay’ at best. The amount of emails we had to send to their customer support team to receive a response data later, often which didn’t answer questions or were irrelevant made this software a bad choice for us. Pros The software itself was great! Probably one of the best! The amount you can do with it is endless and forever growing. Cons The customer service team is terrible. And the connection plugin from your store to the Zoho online system is very temperamental. Not exactly what you want when running a busy business. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Inventory We chose Zoho due to the amount of features which it offered which would accommodate for most if not all our business needs. Review Source Estefania L. Engineering Project Specialist Information Technology and Services Used the software for: 6-12 months ### "To succeed in today's competitive marketplace, maintaining accurate customer data is essential." April 23, 2023 4.0 I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently. Pros I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate. Cons I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Compared to the competitor's software, I think Zoho Inventory is an excellent choice because it is easier to use and offers a more intuitive interface. It also provides a variety of reports and statistics not available from competitors. For these reasons, I would choose Zoho Inventory over any other similar platform. Review Source GS Gregory S. Pressident Furniture Used the software for: 2+ years ### "Shopify users, beware of Zoho!" January 23, 2021 1.0 Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type. Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done. Pros On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below. Cons We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was. Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them! Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product. Reason for choosing Zoho Inventory Low entry price and scalability, with robust feature set, but never used it because it just can't work with an existing Shopify store that has more than a few months of history to import. Review Source VR Verified Reviewer Instructional Technologist Hospital & Health Care Used the software for: 1-2 years ### "Excellent Choice for Inventory Software" July 13, 2022 4.0 We use Zoho Inventory to manage our medical simulation lab at my university. It's an actually pretty complex inventory to manage, but ZI handles it great! Pros My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved! I also like that all of my vendor contacts are accessible in one place. Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc. Cons Honestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing. Review Source CM Connie M. Project administrator Construction Used the software for: I used a free trial ### "Not for me" October 3, 2024 4.0 Not for me. There are other products that suit me better Pros I’m not really liking this product. Not enough tools for me Cons Not easy to navigate for me. Had a hard time getting where I wanted to go Review Source EY Ellen Y. COO Retail Used the software for: 2+ years ### "Great for Inventory!" February 17, 2022 4.0 The customer service is fairly decent ... they are hard to connect with sometimes being that they are all based in India and I'm in North America. Pros I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program. Cons Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly. Reason for choosing Zoho Inventory I hadn't done enough research and basically chose it based on the comparison lists of features. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.