# Page 3 | Zoho Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Zoho Inventory the right Inventory Control solution for you? Explore 416 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146241/Zoho-Inventory/reviews

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Zoho Inventory

4.5 (416)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Zoho Inventory

## Showing most helpful reviews

Showing 51-75 of 416 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David H.  
Software Engineer  
Semiconductors  
Used the software for: 1-2 years

### "Robust inventory management tool"

August 2, 2022

5.0

Provides a wide variety of functions to optimally manage inventory tracking.

Pros

Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.

Cons

It was a bit complicated to finalize the integration with some third party platforms.

Review Source

CC

Cybele C.  
Human Resource Manager  
E-Learning  
Used the software for: 1-2 years

### "The best tool for order and inventory management"

May 9, 2024

5.0

The experience is great. My work has been so easy and perfect.

Pros

Firstly, the dashboard looks nice. It is so easy and simple to navigate through it. It also can be integrated with other tools hence making work easier.

Cons

So far, i have not encountered any issues in this great software.

Switched from

[Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)

I wanted to try something new after i had issues with the previous tool.

Review Source

RR

Roxanne R.  
Owner  
Retail  
Used the software for: 6-12 months

### "Zoho seemed like the perfect solution - but every feature is half-baked "

November 10, 2022

3.0

I thought it was the perfect software, but everything I needed it to do proved to be unfinished or unavailable.

Pros

What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.

Cons

Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.

Alternatives considered

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)

Reason for choosing Zoho Inventory

It seemed to offer the most syncing options and best workflow. It did not.

Review Source

VR

Verified Reviewer  
Company Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "A good inventory management platform"

November 12, 2023

5.0

It is good so far- we have not long started using it but it has been extremely easy to implement!

Pros

This has strong core functions, is easy to use and very reliable with zero bugs or downtime after a few months in.

Cons

It would be good if there was more integration functionality with zoho books.

Review Source

ML

Matt L.  
President  
Wholesale  
Used the software for: Less than 6 months

### "Wholesale Distributor Using Zoho Inventory "

May 17, 2024

5.0

Pros

Having an all in one platform is easy for us to navigate. We previously used multiple platforms and nothing synced. We now have perfect inventory management and don't risk losing stock or overselling items.

Cons

I would like more payment processor options that could be integrated with the invoice feature. Stripe suspended our account because of a surge of transactions and refunded half of the orders. Stripe is also holding 5 figures of funds that it did not refund. We broke none of its TOS. Adding better processors would be very nice. It would also be extremely helpful to have bulk image upload supported in the inventory import feature. We deal with thousands of items in our inventory and cannot manually add pictures for each one.

Review Source

JO

Julio O.  
IT  
Retail  
Used the software for: 6-12 months

### "Overall Experience Good. Not Fully Convinced of Scalability"

January 13, 2022

4.0

Overall experience is decent. We're going to start scaling it a lot more and will really test how well it performs.

Pros

One of the key features is the ease of set up and configuration. Customization options are also decent. The ability to operate in multiple currencies is also key.

Cons

The workflow for PO entry, sales order entry and their relationship can be cumbersome and may not necessarily scale well. There are options for bulk import, but with limitations. Pricing on one section of their site when you are starting a trial shows one price. When you are converting from the trial, it shows a different price. This is misleading. Multi-warehouse option is not available in the free version

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Consumer Goods  
Used the software for: Less than 6 months

### "Zoho Review"

November 1, 2020

5.0

Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.

Pros

Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.

Cons

The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.

Reason for choosing Zoho Inventory

We chose Zoho because it was affordable, had all of the features we wanted, and was easy to use.

Switched from

[Airtable](https://www.capterra.com/p/146652/Airtable/)

Airtable was too expensive and did not have all of the features that we were looking for.

Review Source

Zakhar I.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Good and inexpensive alternative for inventory management"

March 10, 2024

4.0

Pros

Zoho made it easy to switch from a different system. Setup was not the smoothest but I can't say it was too painful. It does the job and for the price I think it's a good option.

Cons

I would like a few things added to Zoho going forward. - Being able to see COGS for various inventory adjustments and sales. Currently, we have to integrate with Zoho Books to see those but it would be great to have that option built in. - Average historical cost per product for all products. Currently, we can only see the average cost of products in stock only.

Switched from

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

Cin7 became extremely expensive for us and I was looking for a better option

Review Source

VR

Verified Reviewer  
CEO  
Tobacco  
Used the software for: 2+ years

### "Great App"

April 9, 2023

5.0

Pros

Easy to use, very versatile, it has become seamlessly essential to our business

Cons

Customer service is a bit slow and clunky

Review Source

BG

Bernar G.  
Project Management  
Computer Software  
Used the software for: 2+ years

### "Gestiona el stock de tu empresa!!"

December 3, 2022

5.0

Pros

Es un programa para llevar el control de tu empresa, permite gestión de varios almacenes , gestionar el stock contable y stock virtual además de conectarse con CRM , ERP entre otras herramientas lo cual hace que sea todavía más potente.

Cons

Es una herramienta compleja de implantar. Seguramente necesitarás trabajar con un partner premium de Zoho para que te ayuden a personalizar la herramienta y adaptarla a tu empresa para que el trabajo sea óptimo en tu empresa.

Review Source

Svetla M.  
Marketing manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple, easy to use and customize and efficient"

September 11, 2021

5.0

helped get an excellent overview on and efficiently manage our inventory. It was easy to figure the tool out, including for our hardware engineers. We are saving tons of time and getting alerts when inventory is on the low end. Very pleased!

Pros

Customisation options are great, no learning curve we started using it right away, all needed functionality at a modest price

Cons

There were some options related to the accounting system specifics that required digging more to figure out

Review Source

JF

Julie F.  
Vice-présidente  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Simple but well good"

September 19, 2023

4.0

Pros

The functions are easy to use and to deal with! Its worth it.

Cons

The only thing is if we scan some product for an order we cant scan twice

Review Source

MM

Miguel M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Review"

November 2, 2023

5.0

I would say it's been a great experience overall.

Pros

Pretty much a simple, great system all around.

Cons

Honestly there's a learning curve, but nothing too rough.

Alternatives considered

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)

Reason for choosing Zoho Inventory

Had heard about it from a family member from his small business, had to give it a shot.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Ease of access, better inventory stocking and customer functionality.

Review Source

OL

Ola L.  
Cloud Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "A great tool to keep track of your inventory"

May 31, 2023

5.0

It invaluable if you are handling orders with multiple warehouses.

Pros

It's an easy to use product in the Zoho universe of applications. We only use Inventory, but there are many to choose from. We use it to keep track of inventory, orders and stock levels .

Cons

Can't really think of any negative things. It does what it's suppose to do.

Review Source

LM

Luke M.  
Business Analyst  
Automotive  
Used the software for: Less than 6 months

### "Fit Our Client's Needs Very Well"

August 29, 2019

4.0

Although it's early the client has a much better grasp of their unique inventory management challenges and have been quickly adapting to a much more comprehensive solution that is ultimately easier to use

Pros

Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.

Cons

For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Inventory

The main factors were the excellent integration with Shopify, as well as the attractive pricing

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Sage X3](https://www.capterra.com/p/213927/Sage-X3/)[Xero](https://www.capterra.com/p/120109/Xero/)

The accounting that the company had been using was not sufficient to manage their complex supply chain and multiple selling channels. Staying with the existing software would require a custom integration solution that would have been financially prohibitive for the company at this time. Zoho came with the features and integrations that were required for a small fraction of the comparative costs.

Review Source

RM

Ryan M.  
Procurement  
Hospital & Health Care  
Used the software for: 1-2 years

### "Zoho Inventory for the win "

July 13, 2022

5.0

We are a growing company that was in need of a sophisticated inventory management system. we found it in zoho

Pros

I loved how easy it was to connect to our shopify store. to my surprise, it was also able to connect to Ebay. It also connects to Paypal, which makes our money transactions easier to handle, limiting our stress. Using this software, we were able to keep a very accurate inventory while selling across multiple online platforms. It is worth the cost because this helps prevent any inventory shortages and lost orders because of a lack of inventory

Cons

The original setup was a very lengthy, which there were multiple confusing parts. There could also be a few more reports that come standard, we needed to make multiple custom reports, which also took lots of time and man power.

Review Source

KC

Kelly C.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Best I've Found"

July 6, 2019

5.0

Prior to using Zoho I had never kept track of my expenses aside from the cost of the inventory itself. With Zoho Books, I've been able to keep track of my intangibles as well as physical inventory.

Pros

I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient.

Cons

My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up.

Review Source

Alba P.  
Maestra de Educación Infantil  
Education Management  
Used the software for: 1-2 years

### "Inventarios sin complicaciones"

November 29, 2022

4.0

Muy buena, facilita mucho la tarea tediosa de andar controlando el stock de productos.

Pros

Lo que más destacaría de esta herramienta es la facilidad con la que puedes tener el stock de tu fábrica o almacén controlado de manera muy precisa. Estará subido en la nube y se complementa muy bien con Zoho Books.

Cons

No es útil para controlar el stock en fábricas o almacenes que se dediquen a la fabricación de alimentos, cosméticos, es decir, en la mezcla de diferentes ingredientes. Además, desde mi punto de vista y, para poder aprovechar al máximo todo lo que ofrece el software, necesitarás de alguien que te lo implemente.

Review Source

VR

Verified Reviewer  
Marketing coordinator  
Retail  
Used the software for: 2+ years

### "Good but not great"

September 3, 2020

3.0

This inventory software worked great when we used BigCommerce but once we switched to Shopify it wouldn't connect with our website. Inventory counts we're constantly off. This platform is intuitive and easy to use but I wouldn't recommend it.

Pros

The interface is intuitive and easy to use. Everything is straightforward and laid out in a pretty logical way.

Cons

It didn't work well for us when we switched shopping platforms from BigCommerce to Shopify. It also does not work with SKUlabs.

Review Source

VR

Verified Reviewer  
Prop.  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Zoho Inventory"

September 3, 2019

4.0

Solving all my issues in keeping a check on y stocks,in my different locations...

Pros

Cloud Based, Accurate Inventory Accounting,seamlessly works with zoho books.

Cons

That i had to pay for seperately inspite purchasing zoho books,also its a lil long to get it to check all the shipment fulfilment process,should be a lil more customized ,like a click away

Alternatives considered

[Tallyfy](https://www.capterra.com/p/153254/Tallyfy/)

Reason for choosing Zoho Inventory

Because it is easier to understand for new comer,also has an easier cloud based approach

Switched from

[Tallyfy](https://www.capterra.com/p/153254/Tallyfy/)

Because this is easier for a novice to understand,unlike tally.

Review Source

PV

Peter V.  
COO  
Automotive  
Used the software for: 1-2 years

### "Very complete management system. Take a while to set up and the integration with vendors is tough."

March 20, 2018

5.0

Currently none because of frustration with setting everything up and some roadblocks I have run into. I really want to get this up and running so I can implement throughout my organization but the current challenges are driving me nutz.

Pros

Very complete! I like the overall feel and UI for this software. I like how it was thought about and implemented. I like that it offers many integrations and generally can do nearly everything I need it to do. I like how it is like lego's, I can select one module and then when ready set up another Zoho module and they will work together. Over all I like the product.

Cons

Set up documentation could use some work. Getting stuck when so close to complete caused me to stop using it due to frustration. When returning, my trial was over before I completed the setup. I am not going to purchase until I know it will work and meet my needs. So now I am stuck using the free version when I want more. Meaningful documentation and/or help and I would already be a customer using the software. Instead I am aggravated and frustrated figuring out what my next step is. Use Zoho or look elsewhere.

Review Source

vC

vallabhan C.  
Ops  
Sporting Goods  
Used the software for: 2+ years

### "Just the kind of business apps that any small-medium biz would need"

April 13, 2019

5.0

Our startup has small teams,some of who work in different locations. We have been comfortably managing our core ops on Zoho Books & Inventory very well. Our management team also has access to data at all times. The mobile app is an excellent add-on that comes for free. It supports bar code scanning, which is a blessing if you need to handle several SKUs and process large orders. I had initially tried Quick Books paired with a third-party inventory module, but I got tired of it quickly and had to drop it. Zoho wins over competitors hands down !

Pros

It handles most day to day business processes of any product/service business with ease. The UI is very clean and easy to use. It is very unlikely that you would come across software bugs

Cons

For its scope and target segment, I have to really try hard to say something negative about .

Review Source

LINA MARIA V.  
Profesional en formación  
  
Used the software for: 6-12 months

### "Easy to use and very effective"

August 1, 2018

5.0

Pros

We acquired through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work. Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

Cons

A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

Review Source

VR

Verified Reviewer  
Estudiante de programación  
Program Development  
Used the software for: 6-12 months

### "Zoho Inventory - Gestión de pedidos"

November 28, 2022

4.0

Es una buena aplicación para organizar, y tener un seguimiento de tus pedidos así como de tu propio inventario.

Pros

Esta aplicación es bastante buena para poder gestionar en la nube los pedidos, y además, permite crear o ejecutar tus pedidos de compraventa y tener un seguimiento de ellos. Por otro lado, se puede implementar fácilmente a las páginas webs.

Cons

Tiene unos precios muy altos para lo que es la aplicación y podrían ponerlos más asequibles para captar a más clientes.

Review Source

SSG

Sancharini S G.  
Admin Executive  
Hospital & Health Care  
Used the software for: 2+ years

### "Practical, economical option for Inventory Management"

March 11, 2021

5.0

Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !

Pros

Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.

Cons

Can be more economical due to scale of zoho, they could pass some more discount to clients.

Alternatives considered

[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

Reason for choosing Zoho Inventory

Complete solution / package to run a business, not only inventory management.

Review Source

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