# Page 4 | Zoho Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Zoho Inventory the right Inventory Management solution for you? Explore 415 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146241/Zoho-Inventory/reviews --- Zoho Inventory 4.5 (415) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Zoho Inventory ## Showing most helpful reviews Showing 76-100 of 415 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RA Rishabh A. Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "A Robust And A Well Designed Tool" August 23, 2019 4.0 It is a great tool for anyone looking to start off with E-commerce business and handling over 100 plus orders a month, to keep a track of the equipment or inventory. Pros There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are: 1) Order Management 2) Invoicing 3) Integration with other tools available 4) works closely with other Zoho Products 5) Ease of access 6) Reporting and Dashboard is better than other players in the same domain 7) Handles RMA easily Cons Each tool comes with a few drawbacks though: 1) Lack of Equipment Rental feature 2) Composite Items feature doesn't function well, needs more tweaking from the user Alternatives considered [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[Megaventory](https://www.capterra.com/p/129530/Megaventory/)[EZRentOut](https://www.capterra.com/p/134914/EZRentOut/) Reason for choosing Zoho Inventory It provided the same or in some cases more features at a lower cost. Review Source GP Guilhem P. Marketing Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "On aura tenté, juste pas pour nous" July 9, 2023 3.0 Pros Facile à mettre en place, peu de bugs, réactif. Je pense que nous n'étions pas la cible pour nos spécificités. Cons Manque de fonctionnalités spécifiques à notre domaine d'expertise. Reason for choosing Zoho Inventory Nous n'avons pas opté. Review Source Anand J. Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "One of the best application for Inventory management" April 27, 2022 5.0 Pros It's one of the best applications for Inventory Management in small-scale businesses. It's easy to deploy and easy to use too! Cons The cost is a little bit high compared to its features. Review Source Jose Rafael Z. Asistente administrativode distribución de GLP Used the software for: Less than 6 months ### "An invaluable tool to organize our stock at work." July 11, 2018 5.0 Before using , we had a software compendium that allowed us to do the same work now, but we took a lot of time in the organization of accounting and distribution of liquefied gas. Zoho Inventory agglutinated all these functions simplifying the work of inventorying Pros Another great invention of the Zoho brand, with its inventory version, has created excellent expectations in our company, and there are many reasons. -Organizes in real time the stock of LPG liquefied gas in bulk, allowing us to know exactly how much product we have. -Elaboration of simple route guides for each of the products. -Organize the order, shipping, payments, and information of our customers. - Update the status of the order in real time Cons Like other programs of the Zoho chain, it is essential that the internet has an acceptable stability and speed, otherwise the software does not work optimally Review Source VR Verified Reviewer Grand Poobah Maritime Used the software for: Less than 6 months ### "Good software for managing serial numbered inventory" January 24, 2022 4.0 I'm tracking identical items by serial number from multiple suppliers for warranty support purposes. The software makes it easy. Pros Easy to understand and use, although I have accounting experience Cons Needs better and more customizable reporting Alternatives considered [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Reason for choosing Zoho Inventory Cost, ease of use, specific solution for serial number tracking Review Source Darian R. Cat Herder Design Used the software for: 6-12 months ### "Inventory Management that isn't scary" June 5, 2018 4.0 Easily manage our store inventory for furniture, millwork and accessories between team members for global programs. Pros works well for tracking orders, and monitoring your inventory stock. It is a plus that it offers connections to services such as Shopify, WooCommerce, etc. Cons Not all of the available connectors work to sync both ways, and sometimes that additional cost to connect your store with the inventory system is a hassle. Review Source CV Chirag V. Senior Software Engineer Information Technology and Services Used the software for: Less than 6 months ### "Average tool for inventory management. " July 12, 2022 3.0 Very basic and average tool for inventory management. I would recommend this for new startups or the one who wants to use basic functionality. Pros Easy to use with basic feature for new users. Good for micro/small business. Cons Very limited features are present in this. A user cannot integrate various tools/platforms into this to adjust the inventory. Review Source AA Arjun A. CEO Textiles Used the software for: 2+ years ### "Good for Trading, should improvise for manufacturing companies" March 7, 2019 4.0 I've found a way around to add BOM using composite item feature but Zoho definitely should consider including Bill of materials option in the inventory. it is literally impossible for a manufacturing company to use this software without BOM. otherwise it's really good, nicely integrated with Zoho books Pros I loved the Composite item feature but multiple bundling option could be more helpful and less time consuming. Cons Lack of Bill of materials. As a manufacturing and trading company it becomes extremely difficult to increase stock without BOM. Review Source UU Urszula U. ECommerce Consultant Information Technology and Services Used the software for: 1-2 years ### "Zoho Inventory is a simple tool for simple shops" April 15, 2019 4.0 I have been working with this application for over 1 year now. It changes step by step in a good direction but still there are some obstacles for importing/exporting data, duplicates and simple product management. Pros easy to use, simple configuration, many integrations with accounting software and shops via connectors or built-in with Shopify. Cons it is still under development. There are no bundled or configurable products that exist in eCommerce world. It makes the stock management a little bit tricky. In the business world SKU data is an indicator of the product. In it is an item name... and SKU. Sometimes I do not understand the logic behind some rules. Review Source IS Ian S. Director Food & Beverages Used the software for: 6-12 months ### "Piddle Brewery" September 24, 2020 2.0 If you only have one warehouse, and are a wholesaler buying and selling goods with a small range of products this is fine. If you are anything else, look elsewhere. Otherwise you will have a report of 20 pages long which you have to export to excel to filter. Pros Zoho is easy and quick to learn and the customer support is really good. Cons The system has some real major flaws. 1. There is no pick list, which makes warehouse picking a real challenge 2. You can send delivery notification and invoices to separate e mails. 3. The reports are terrible and are not fit for purpose for a multifunctional warehouse system 4. They really struggle with vat, and therefore connecting to other systems is difficult. 5. The package does not fully integrate with Intuit and pushes towards Zoho Books. The try to force you to use Zoho books all the time. Review Source KM Karun M. Founder Retail Used the software for: Less than 6 months ### "Fantastic addition to the Zoho Books suite" September 20, 2019 5.0 Well designed software that meets my organisation's needs. Ease of usage means that people at all levelsof the organisation can get comfortable using it to manage inventory and track sales. Pros As a small business owner, I found that the plug-in for Zoho Books provided me with a seamless and stress-free tool to manage multiple SKUs, track inventory, and create composite items. As a design brand, we often have multiple elements that go into a single product, and I have not found any other software that allows me to manage composite items as well as Zoho Inventory. Cons The pricing plans are a little prohibitive for a small business. However, even the free version offers a great user experience and provides full access to all features, limiting only the number of items that can be managed through it. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Inventory Free package offered much better functionality. Additionally, I already use Zoho Books so integration was a must. Review Source BG Bob G. President Food Production Used the software for: I used a free trial ### "More funtionality than some of the programs out there. " May 17, 2019 5.0 So far so good, it the product that we have selected for our business and has met our needs. We tried several others but choose this one and have been happy. The product is dependable and has not had any glitches so far. We would recommend this products to other users. Pros We tried several products however most of them lack the function of being able to track items needed to produce your final product. Most of them are just an inventory product but lack the options needed for those of us that manufacture our own products. Once you find a product that does have these features they are pricey and difficult to use with little to no instructions. Then there is the problem of enabling them to sync with your accounting software like Quickbooks. This product has all of these features and is the reason we are using it. Cons The screen resolution and display may need to be adjusted. We noticed that the side bar on the left does not open all the way and is partially covered by the mainscreen. It would also be nice if someone would come up with a program that automatically generated a product SKU number instead of always having to manually create these. Review Source JP John P. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "My sales, shipping, and accounting are integrated into one platform" March 9, 2020 5.0 If I do not have enough inventory to ship a full sales order, I am able to make partial shipments. When new inventory goes in, I can go back to see what I need to ship to complete that partial shipment Pros I can make shipments directly from my sales order. It integrates pitney bowes shipping software, so I can ship USPS first class and Priority without having to leave the ZOHO platform Cons I wish they had plans for smaller companies. We only need two users, but the plan they offer to go from one user to multiple users is 4-5x the amount we pay for 1 user. I just doesn't make economical sense to pay 5x the amount just to add one more user. Review Source VR Verified Reviewer Proprieter Information Technology and Services Used the software for: 2+ years ### "Zoho inventory - My saviour" May 30, 2019 5.0 Pros Cloud Based ERP. SKU serial tracking feature. Awesome UI payment reminders integration with ICICI bank portal feature Cons I still feel Customer care could be an area to work out for fast solving queries. Although m very happy with the support , the fast responsive call back for new users who works live on the product and stuck for help , could be an area to focus. Still cheers to whole Zoho Team for an awesome product Review Source AK ADAM K. Director Retail Used the software for: 1-2 years ### "Brilliant app for a small business owner" May 27, 2021 5.0 Great app to manage inventory reports on daily basis. I never had any problem with accessing the app. It helps me manage my business well and smooth. Pros Very intuitive app and well designed. This is the best inventory management app so far. Very practical features I use everyday that helps me manage small warehouse. It's very easy to create invoices and send them to customers. It helps me manage inventory and track sales. Pricing plans are affordable however free plan is also available. Cons Merging products with eBay platform could be better. Updating product images takes time. Too many updates. Review Source MM Megan M. Director of Operations Sporting Goods Used the software for: 6-12 months ### "Amazing Value" August 15, 2017 4.0 For the money, the value of this product is fantastic. It has lots of options and ways to view and track your inventory. We needed something simple and straightforward, and this covers our needs and more. Pros It has what we need - the ability to track inventory for our warehouse items. We don't need any fancy bells or whistles. We don't need it to be an ordering or sales system. We just want to know our current counts, and be able to make adjustments as needed. does all of that and more. And for the price, you really can't beat this inventory software system. Cons For our needs, it had too many additional features. I don't need purchasing or sales orders. But we just don't use those screens, so it's not a big deal. Review Source VR Verified Reviewer Analyst - Portfolio Management Group Financial Services Used the software for: Less than 6 months ### "Just What I Needed" February 2, 2019 5.0 Going from manually tracking inventory to using has been incredible. Seemingly everything is automated, and it eliminates a lot of the guesswork that goes into manual management. Makes my life a lot easier, and has been well worth the cost to my company in inventory holding costs. Pros Keeps track of what's coming into my warehouse, what's going out, and makes sure that we have enough items in stock at all times. Really easy to generate insights into your business from such a system. Really a software packed with many features at a competitive price. Cons Can get somewhat pricey if you are using Zoho's various services--no all-in-one solution available. No glaring weaknesses within the software. Review Source VR Verified Reviewer Gerente de Marketing Retail Used the software for: Less than 6 months ### "Buena solución" June 24, 2021 5.0 Fue poca, probamos un tiempo el uso de esta herramienta pero no se adecuo a nuestras necesidades y se optó por un desarrollo propio Pros Me gusto, te permite administrar muy bien pedidos e inventarios sin embargo no es una aplicación que se adecuase a las necesidades que teníamos Cons Al momento de implementar nos resultó difícil de entender, quizá necesita mejor soporte pero fuera de eso, todo en orden Review Source FG Franscislyne G. Developpeur Computer Software Used the software for: I used a free trial ### "Zoho Inventory pour gérer vos services" November 23, 2023 4.0 J'ai surtout apprécié la simplicité avec laquelle je pouvais générer mes factures. Pros est un outil en ligne vous permettant de gérer vos clients, fournisseurs, services et produits en ligne Cons Accessible en ligne, la version gratuite est très limitée en terme d'utilisation Review Source KADir T. Manager Automotive Used the software for: Less than 6 months ### "Zoho Inventory" December 18, 2022 5.0 Fantastic tool to be used easily Pros I like stock counting and addressing in the correct Warehouse locations making datas reliable Cons Would be good Automatic message for the min stock quantity Review Source VR Verified Reviewer Accountant- Review and Compliance Construction Used the software for: 2+ years ### "Inventory organisation for small businesses" December 5, 2018 4.0 It has helped us to reduce manual entries from excel to books Pros is linked to Zoho books hence you entries are updated automatically in the books of accounts Cons Seems like its still work in progress as some features are being added periodically Review Source CM Cullen M. Sr. Marketing Lead Retail Used the software for: Less than 6 months ### "Great Service" February 9, 2022 5.0 Great! Pros The orders function & being able to track & invoice orders Cons The Syncing from my eCommerce platforms takes too long Reason for choosing Zoho Inventory na Review Source Michael A. Office Manager Wholesale Used the software for: Less than 6 months ### "Lacks basic functionality." March 15, 2021 2.0 Pros Relatively low cost and fairly easy to use. Cons Unfortunately this software lacks basic features such as bin location and easy sorting. For at least three or four years these features have bee requested and promised and yet they continue to put them off in favor of more and more fluff that nobody is asking for. Their support team also violates one of the cardinal rules of customer service and refuses to allow you to speak to a manager which is completely unacceptable. We are seriously considering switching to another provider. Review Source EG Eric G. Owner Automotive Used the software for: Less than 6 months ### "Replaced Old System with Zoho (tried Quickbooks first)" August 1, 2019 5.0 Pros Cloud based, pricing tiers by customer, import/export. Cons Coming from a fairly old (DOS based) system, which we were used to, there is a learning curve. I was not able to easily find ways to do business the way we are used to. After much searching, Zoho has most of the main capabilities, but they were not easily found. This could be because Zoho does so much that there is a lot to search through. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Inventory Being a B2B distributor, we needed the ability to set price tiers by customer. Review Source EO Ezekiel O. Project Development Officer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Features that help us grow our business" August 7, 2019 4.0 Pros The dashboard is simply awesome. It gives a good daily overview of the business activities and the necessary next-steps. We can easily manage sales order and transfer among the warehouses, and scale easily to more warehouses when needed. The integration with our website is just fantastic. Items and stock level from the Inventory syncs that on the website. No more repeated work. AND, the API access is just wonderful. Going forward, applications can be built on the API feature to add more value to our customers and business process. Cons The permission levels could be better improved. A user's access to the Customer's Contact module, for example, should be limited to the contact created by that user. Then, the accountant can have access to all contact irrespective of the who created it. A desktop application would be great. Or, an application to work offline when there's limited internet connection. 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