# Page 5 | Zoho Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Zoho Inventory the right Inventory Management solution for you? Explore 416 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146241/Zoho-Inventory/reviews

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Zoho Inventory

4.5 (416)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Zoho Inventory

## Showing most helpful reviews

Showing 101-125 of 416 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EO

Ezekiel O.  
Project Development Officer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Features that help us grow our business"

August 7, 2019

4.0

Pros

The dashboard is simply awesome. It gives a good daily overview of the business activities and the necessary next-steps. We can easily manage sales order and transfer among the warehouses, and scale easily to more warehouses when needed. The integration with our website is just fantastic. Items and stock level from the Inventory syncs that on the website. No more repeated work. AND, the API access is just wonderful. Going forward, applications can be built on the API feature to add more value to our customers and business process.

Cons

The permission levels could be better improved. A user's access to the Customer's Contact module, for example, should be limited to the contact created by that user. Then, the accountant can have access to all contact irrespective of the who created it. A desktop application would be great. Or, an application to work offline when there's limited internet connection.

Review Source

KB

Kevin B.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "Helps Integrate our processes into one system"

September 2, 2022

5.0

Consolidate disconnected system and improve information flow.

Pros

Integrations, order management, inventory management, and shipping.

Cons

Product search can be better when making an invoice.

Review Source

FG

Fabien G.  
CEO  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Loving Zoho"

September 26, 2019

5.0

I love Zoho and all its products. When everything works together, it's amazing.

Pros

When alll Zoho app work together it's wonderful. Support is always fast and helpful.

Cons

Maybe better integration with e-commerce platform like Woocomerce and Prestashop

Review Source

JH

Josef H.  
Integrations  
Computer Hardware  
Used the software for: Less than 6 months

### "Zoho is very easy on eyes"

April 7, 2019

5.0

We would like to replace our aging, Java-based accounting software with this ERP, and hoping to integrate other products such as Books and Help Desk as well as Single Sign-on and writing our own apps as extensions to the Inventory.

Pros

It is so good to look at. I reviewed some of the competitors (Unleashed, DEAR and Cin7) and Zoho products provide the best user interface. It's very simple and familiar, menus have just one or two levels, it works very well on a Mac in Safari (which isn't something you could tell about the others). They also have good-looking and working iOS apps with barcode scanning - again, the others are missing out there. As for the integrations, it looks like they have quite extensive API and Single Sign on, but I have to expose that area more.

Cons

As they have their own Books, there's no direct integration with either XERO or Intuit. But we're willing to give Books a go, especially if it really is UK ready.

Review Source

VR

Verified Reviewer  
General Manager  
Machinery  
Used the software for: 1-2 years

### "Time to tall thank you"

March 11, 2019

5.0

it is more then year i am using Zoho Inventory, Zoho Book, Zoho CRM, Zoho expenses, in our 3 company, it helped me to be on top of my business, it improve performance of my team, it improved our customer care service, it given me chance to control easy our inventory.

Pros

Very smart, Easy, comfortable. maximum mobile, affordable, reliable,

Cons

seems i done have more chance to extract cost of each item, FOB, Transport, Import duty. other duties.

Review Source

SS

Shaun S.  
Founder  
Entertainment  
Used the software for: 1-2 years

### "Couldn't live without it"

November 27, 2019

5.0

Pros

Zoho Inventory is by far the best software out on the market to handle inventory tracking as well as creating sales orders and invoices. It's super customizeable and very professional-looking.

Cons

Inventory tracking was slightly hard to set up, since I didn't understand exactly how Zoho handled it. But after talking with customer service, we figured it out and it works great now.

Review Source

AA

Al A.  
Manager  
Hospitality  
Used the software for: 6-12 months

### "Instant Inventory"

March 7, 2022

4.0

Overall my experience has been good, I am going to follow up once I complete another tutorial. This is a good product, I believe that I am not using it to it's full potential.

Pros

I can appreciate the integration between all Zoho platforms and the ease of updating while sharing with my team. I tend to utilize the "Adjustments" feature to make quick updates. This has saved my team a lot of time when making small adjustments.

Cons

My team has reported redundancy in items and having issues with "Active & Inactive" items. I am looking for more automation towards placing orders and the system updating seamlessly.

Review Source

VR

Verified Reviewer  
Managing Director  
Retail  
Used the software for: 2+ years

### "Good to use"

March 22, 2019

5.0

Since using Zoho Inventory, we can manage our stock correctly.

Pros

Tracking S/O, P/O easily. We can track with Batch number that is very good for distribution business.

Cons

Tracking shipment based on drivers - not work yet

Review Source

VR

Verified Reviewer  
CEO  
Industrial Automation  
Used the software for: Less than 6 months

### "Use of Zoho Inventory system in Russia"

May 6, 2019

5.0

With Zoho Inventory I am running a stock control, as well as creating orders, invoices and packages.

Pros

Easy to use and much fuctionallity software. I was looking for this kind of software for my small stock management. Highly recommend to use for improving business efficiency, and most importantly to control your business at a fingertip (App is working perfectly). Multiuser system helps to accommodate different activities and job specifications to use employee, thus creating a functional vertical integration value chain. All actions are stored and as an Admin I can observe actions of my empoyees. More control less arguments and distraction for business efficiency.

Cons

Some of my employees are native in Russian language, and unfortunately Zoho Inventory is not running on Russian language, that is the only thing I would like to add. Everything else working perfectly.

Review Source

VR

Verified Reviewer  
User  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Zoho Inventory"

May 20, 2019

5.0

Pros

I like Zoho inventory because on this platform everything is connected to my orders and I can manage shipments in a practical and fast way

Cons

it's perfect for me and it's all so intuitive!

Review Source

VR

Verified Reviewer  
Director  
Sporting Goods  
Used the software for: 1-2 years

### "Warehouse management"

August 5, 2019

5.0

Zoho One, including inventory has sorted our business processes and made our work flows easy to follow and almost fool proof

Pros

Easy to use Links into many other apps within zoho Cost effective

Cons

many apps are not necessary Managing currencies of products from suppliers difficult adding images is time consuming

Review Source

BK

Bakari K.  
Production Manager  
Design  
Used the software for: Less than 6 months

### "It's pretty good."

March 12, 2019

4.0

Pros

I like that it allows me to setup groups of pricing, which lets me cover a lot of variables in pricing. The integration with Books is solid.

Cons

This is a general issue with all Zoho products, but bulk-updating/editing is either unavailable or very limited. I also need the ability to price on a curve. So for instance, I deal with products whose rates change based on the quantity. A quantity of 1,000 is more expensive per unit than 100,000 and I sell any quantity in between. I would like to be able to either draw a curve which represents the price per unit, or set several price/quantity breakpoints and have Inventory calculate the costs in-between. This would allow me to have ONE flexible item instead of 15 instances of the same item at different prices and quantities. This would make my job EXPONENTIALLY EASIER. Please consider.

Review Source

PG

Purushotham G.  
Head Business and Operations  
Security and Investigations  
Used the software for: 2+ years

### "Good to Go With"

September 16, 2019

5.0

Good

Pros

Very Convenient & User Friendly You get almost all Options

Cons

Customer Support is not Prompt. we need to leave a message & they will get back to us at a irrelevant time

Review Source

VR

Verified Reviewer  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Zoho Inventory"

April 30, 2019

4.0

Integrating my composite products including equipments, construction materials and workmanship is a must in my business, and with Zoho apps I can focus on my job, not in the software.

Pros

I like the integration with all the suite of Zoho products and its esaines to bend all apps to fit my requirements. The support is outstanding, like having an expert sitting right at my side. I am migrating from Quickbooks Contractor and it has been really easy.

Cons

Some tweaking of the reports can sometimes be hard to achieve my needs

Review Source

VR

Verified Reviewer  
General Manager  
Industrial Automation  
Used the software for: 6-12 months

### "Inventory management for SME+"

March 5, 2019

5.0

Pros

Powerful yet easy to learn and manage - Lovely interface. Very useful to grow (and grow with) your business. Seamless integration with Zoho Books.

Cons

Not the best for managing large, technical inventory. Although composite items are available, it is a bit cumbersome to switch between the two. Needs better integration with Zoho Commerce. The two should become one product for those that need an online store. Zoho Inventory would make a good backend for the eCommerce site.

Review Source

AS

Amitabh S.  
Director  
Textiles  
Used the software for: 2+ years

### "Feedback"

October 7, 2019

5.0

Excellent

Pros

Easy to use and available on mobile. Inventory on the go is the best thing that happened to us.

Cons

We don't find any problem with this software as such.

Review Source

David H.  
Business Owner  
Security and Investigations  
Used the software for: 6-12 months

### "Great Integration with other Zoho Products"

August 12, 2018

5.0

Keeping track of orders for keys versus key blanks in stock is now solved.

Pros

We only send a small number of parcels a month and its mainly keys to code for our Locksmith Business. However, I find Zoho Inventory a great help in keeping track of these orders and levels of key blanks in stock. The intregration with other Zoho Products is excellent.

Cons

No Android Phone App for when im on the road and need to start the process for key shipment.

Review Source

VR

Verified Reviewer  
President  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Easy to use and affordable"

September 27, 2019

4.0

As I mentioned before, its probably the only software affordable that includes all the necessary features to run a small company like mine.

Pros

Integration with Shopify very easy. Pricing affordable with many features for a small company to afford.

Cons

Clients with different currencies not easy. I am a company in Canada with Inventory in the USA and most of my customers are in USA.

Alternatives considered

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Inventory

I can track serial numbers

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

I need it integration online with Shopify

Review Source

fA

fazal A.  
Implementation & Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "A Good inventory Management tool"

January 27, 2021

4.0

Pros

we were maintaining an inventory of all the equipment and their invoicing along with the license expiry details and track them when used internally or sent to clients.

Cons

there are far more better tools within same price or even less with more features and functionalities than zoho offers.

Review Source

VR

Verified Reviewer  
AREAS SALES MANAGER  
Chemicals  
Used the software for: 2+ years

### "Zoho Experience "

April 4, 2019

5.0

EASY TO OPERATE AND MAINTAIN THE FLOW OF GOODS.

Pros

EASY TO OPERATE AND MAINTAIN THE BUSINESS MODEL.

Cons

INVENTORY OPENING BALANCE HAS TO BE ADJUSTED

Review Source

MS

Michael S.  
Director  
Machinery  
Used the software for: 1-2 years

### "Great Inventory Manager!"

April 25, 2019

5.0

We have used Zoho One for over a Year and it works well, backed full of features to make our business work better.

Pros

It integrates with all required systems. We use it with Zoho Books, Zoho CRM and Shopify

Cons

That Shopify is not a Marketplace instead a Cart, this means that we can not sync our items both ways.

Review Source

VR

Verified Reviewer  
Owner  
Retail  
Used the software for: 6-12 months

### "The best Small business tools "

September 7, 2019

4.0

Pros

I love how easy it was to intergrate with ebay. the listings synced over, the orders, the customer profile, everything. Hands down the easiest and most time and cost sufficient program i hvae tried.

Cons

i love all the different Apps available, but im not sure if i c an get one app for a certain price and it work completely without having to purchase another subscriptiion for another service.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Review Source

VR

Verified Reviewer  
ceo  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "grat softwear"

May 18, 2019

4.0

with zoho u can do what ever u want

Pros

integration with other apps , also dashboard

Cons

currency change , support , customer service

Review Source

D(S

Dale (Ken) S.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Zoho Inventory - Worth it's Price in Gold"

February 10, 2021

4.0

Pros

Ease of use. Ability to link other Zoho Products like Zoho Books. Customer service.

Cons

Not implementing changes fast enough to make program even better or more functional!

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Inventory

Value and not being tracked like the QuickBooks does.

Review Source

VR

Verified Reviewer  
ACCOUNT  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "ZOHO BOOK"

March 15, 2019

5.0

Pros

EXCELLENT SOFTWARE FOR ACCOUNTING. WE USE FROM LAST 3 YEARS.

Cons

ONLINE PLATFORM

Review Source

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