# Page 9 | Zoho Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Zoho Inventory the right Inventory Control solution for you? Explore 417 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146241/Zoho-Inventory/reviews --- Zoho Inventory 4.5 (417) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Zoho Inventory ## Showing most helpful reviews Showing 201-225 of 417 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DB Derek B. Director Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Shipping & Reporting" January 15, 2018 2.0 The software is currently unusable for most businesses. Pros Easy to use and setup and integrates with Zoho CRM. also allows you to package your order and print a label that says whats in the package, but you cannot ship those packages properly. See cons. Cons They have API connectors for UPS & FedEx. However, the system does not package properly and does not allow multiple packages with the carriers that integrate with the system. Example: If one order had 10 packages, you would need to fulfill 10 packages separately with its own packing slip and tracking number. Your customer would receive the order as if they had 10 different orders. Review Source VR Verified Reviewer Co Founder Financial Services Used the software for: 6-12 months ### "Great Service" April 24, 2019 5.0 Pros Very easy to use. Even without an accounting background. Cons Pricing is quite high for even basic package Review Source VR Verified Reviewer Owner Education Management Used the software for: 2+ years ### "ZOHO INVENTORY" October 11, 2019 4.0 Pros QUICK AND EASY TO USE EVERYTHING IS ACCESSIBLE AND STRAIGHT FORWARD Cons DOES NOT ALWAYS SYNCH WITH MOBILE APPLICATION / BUT RARELY Review Source MW Matthew W. Owner Information Technology and Services Used the software for: Less than 6 months ### "Small Computer Shop" March 4, 2019 4.0 I wanted an easy to use inventory tracking program that I could keep track of my inventory value without having to track it in Quickbooks. After looking at several programs I settled on this one and after about 3 weeks it seems to work well. I like the idea of upgrading as my business grows. Pros Free version offers many features to test out product. Easy to use and not too many distractions Cons No con's as of right now for my purposes. Being able to create custom barcodes from the program would be nice. Review Source rP roxy P. rep Retail Used the software for: Less than 6 months ### "Great Value software" February 8, 2018 5.0 it was a great stepping stone for us learning how to manage our inventory but we outgrew it. Pros The best part about this is the cost, it integrates nicely with alot of popular apps / eccommerce platforms you would use. its pretty easy to learn to use as well. i think this is a great tool for smaller entrepreneur types who sell on etsy/ebay Cons The look is a little dated if you ask me but that really shouldn't matter if you just need it to do the job Review Source VR Verified Reviewer CTO Retail Used the software for: I used a free trial ### "Good features, good value" March 13, 2019 4.0 We are using as a complement to Shopify, where the latter doesn't have the features we need for creating composite items, issues purchase orders, etc. Pros Robust set of features, covers a lot of areas for a reasonable price. Cons Still lacking in some basic SKU features, such as auto-generating them for standard Items (no variants), as well as a lack of setting up more complex rules to generate them. Also disappointing that SKU cannot be set via the API. Review Source DD Deepesh D. BUSINESS OWNER Apparel & Fashion Used the software for: 1-2 years ### "fantastic to use, friendly , best to handle inventory business awesome. lovely" December 23, 2017 5.0 easy to make purchase and invoice generation plus track off payments Pros inventory mangament , billing , shipment handling, payment tracking and recording and lot more, only user can understand its feature which are more comfortable, no error, no coding , ready to use . take way model. Cons crm need to be developed and users need to be added with less price. SO, please develop this, add other feature like automatic lead generation , and merge book and account with inventory for free. Review Source VR Verified Reviewer Artist/Owner Apparel & Fashion Used the software for: I used a free trial ### "So far it’s great!" April 24, 2022 4.0 I was referred by a friend. She uses it and spoke highly of it. Pros It’s the perfect way to manage my inventory! I own a small business I have to handle many jobs, this handles a big job for me! Love it! Cons Getting use to it was hard for me. But I get it now! My team understood it faster then I did! So far that’s the only issue! Review Source MA Mukul A. Analyst Logistics and Supply Chain Used the software for: Less than 6 months ### "Proof of delivery" May 16, 2023 4.0 Pros the feature that i like the most is the driver photo on package which provices proof of deliver and their great and extensive features like fulfillment of orders, composite items. Cons only thing that was not up to the mark was their dashboard presentation. it is not very easy to understand , takes a lot of time to be familiar with it and take loading time sometimes. Review Source VR Verified Reviewer Programmer Analyst Higher Education Used the software for: Less than 6 months ### "if its Zoho, it is greate" May 8, 2018 5.0 Pros You can always rely on Zoho products. The is a great example of an inventory system that can help you track your stocks, sales, and even provide reports that can help your company. Integration with other zoho products is also easy Cons Its simplicity did not affect its effectiveness. I can't see anything wrong with this software as it can deliver to its promise. Review Source DD Delroy D. Sales Director Electrical/Electronic Manufacturing Used the software for: ### "This is a very good system, only problem is that its does not connect with enough marketplaces." February 12, 2018 4.0 Simplified processes. Pros It has accounts, CRM and other features, other providers do not offer them all together. This is system has multiple add ons from the same provider without having to worry about API connections. Cons We use both eBay and Amazon, this software only works integrates with eBay. Not sure why they dont offer for both but i can say you would have my business straight away if that was the case. Review Source VR Verified Reviewer Travel Consultant Hospitality Used the software for: I used a free trial ### "Zoho Inventory" June 15, 2020 4.0 I think it would work great for someone in the retail business Pros is a cloud based App that has helped me manage my inventory. Since I sell Travel to mostly groups, I need a way to keep track of how many rooms I have and have booked. Cons It is really not as specific to my Travel business as I would like. I wish it coule be more customized. There is also a montly fee. Review Source AS Anssi S. CEO Import and Export Used the software for: Less than 6 months ### "Fast review" July 10, 2019 4.0 One stop shop is valuable for me, I can handle all sales, purchase, stock actions on one platform. Reports are super cool for follow-up and everything is safely saved in cloud. Perfect for me. Pros Easy interface, fast set-up, standard templates, comprehensive options for tuning, perfect for small co as well. Cannot complain the prices either, especial the free plan :) Cons I had some difficulties in tuning the templates but otherwise, No problemos! Review Source AK Anil K. Consultant Computer Hardware Used the software for: ### "Great Product. Would buy immediately if the Cons are rectified." April 1, 2018 5.0 Ease of doing business. Inventory management. Pros Tightly integrated with Zoho Books and other Zoho tools for automation and data sharing. Ease of use. Good mobile app. Very good integration with shipping vendors. Cons 1\. No Categorisation of items like Categoey: Lamp. Subcategory : Projector Lamp, Car Headlight Lamp, Projector Lamp Subcategory : Short Throw, Long Throw... and so on. 2. No POS, Cash Register. Review Source VR Verified Reviewer Digital strategist Retail Used the software for: I used a free trial ### "OK but limitations are a deal breaker" July 31, 2019 4.0 OK Pros Ease of use Full feature mobile app Pricing - not too expensive Cons Limitations on custom fields, there can be 2-3 custom fields of the same type Multi-select custom fields can only have up to 5 Alternatives considered [ERPNext](https://www.capterra.com/p/164441/ERPNext/) Review Source VR Verified Reviewer CEO Retail Used the software for: I used a free trial ### "Does the job" September 4, 2019 4.0 I wish there was a direct call number for me to reach the Zoho representative that I have been conversing it. I have to keep emailing asking him to call me, and it takes a while to get in touch. Pros I like that it fulfils most of my needs as a small business owner and is not too hard to understand. Cons The Shopify sync is not working properly. Took me some time to get my products in, but it is still not syncing my orders Review Source CW Cornita W. CEO Retail Used the software for: Less than 6 months ### "The Perfect Combo" September 23, 2019 5.0 I use a lot of different platforms and Zoho integrates with all of them so it makes keeping track of my inventory a breeze. I was never a lover of systems til I got Zoho. Pros I love that Zoho has integrations with all the ecommerce platforms that I use. Cons I didn't like the fact the some of the services that Zoho offers is sold separately. Reason for choosing Zoho Inventory I choose Zoho over other products because it fit all of my needs. Review Source VR Verified Reviewer Co-founder Consumer Goods Used the software for: I used a free trial ### "Integrated Inventory & accounts " September 13, 2019 5.0 Pros The ability to link with the invoices and purchases for all items in store and automatically adjust inventory is really great. Flexibility with creating composite products is very useful for our line of work. Cons There are some inflexibilities while using the software which some other softwares provide. in terms of structuring transactions. Review Source CM Crystal M. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "The Best Inventory Software for the money" August 29, 2019 5.0 Pros I liked the ease of use. Clean pages that I can navigate back and forth in. I also liked how I can integrate other software programs as I need them. I don't have to pay for what I don't use. Cons I don't like the way it limits me to make changes in batches or created items. For example: the items that I use, once there is a transaction, I can't change it. Reason for choosing Zoho Inventory The price and the ease of use, and that you had a free trial..that was the closer. Review Source CP Clive P. Head of Strategic Projects Financial Services Used the software for: Less than 6 months ### "Great software" August 2, 2019 5.0 will, without doubt, create a solid inventory manage platform for us. Pros provides some very important features that we were looking for - FIFO stock valuation, serial tracking, VT inclusive option and low stock email alerts. Cons Getting one's head around working with bundled items and serial tracking is quite tricky. Reason for choosing Zoho Inventory Great features for lower cost. Review Source RB Rajeev B. Proprietor Used the software for: ### "Ease of use is amazing, its very simple to use. " April 17, 2018 4.0 Pros Could based operations, Ease of Use. simplicity. Pocket-friendly for small businesses. Formatting is simple to understand. Cons Invoicing format can improve. The invoice doesn't show total quantity in the end. Also, we work with distribution model. I would like to add distributor margins separately on the invoice. I didn't find that feature. Review Source VR Verified Reviewer Operator Wholesale Used the software for: Less than 6 months ### "A+ software and very reasonable price for the quality" March 7, 2019 5.0 since starting to switch to Zoho we have been able to hire new sales people with access to our items. its easy to use, adjust and really expand our business. Pros 1\. Consistent update implementation 2. Awesome support 3. Easy to learn and use. 4. Tons of uses and great integration potential 5. completely portable Cons 1\. Slow integration without outside software suites (fintech) Review Source VR Verified Reviewer Sales & Production manager Apparel & Fashion Used the software for: I used a free trial ### "Ease of use" October 2, 2019 5.0 Pros the software is extremely easy to understand and works great. Everything is linked to keep things smooth (stock, sales orders, purchase orders, shipments etc..) Cons There's few little things i miss; filtering stock based on a specific warehouse location for example Review Source DP Dan P. Director Food & Beverages Used the software for: Less than 6 months ### "Recommended" March 12, 2019 5.0 Pros I have only positive comments about the functionality and "flow" to the program. I am still learning but so far so good. Cons When running a report and following a link to a transaction the report closes or gets lost. Going back and forth is a little frustrating but at the same time as a new user perhaps I am doing something wrong. Review Source VR Verified Reviewer Founder Apparel & Fashion Used the software for: I used a free trial ### "Excellent Product and Service " July 1, 2019 5.0 Excellent Product + Service Pros We have started using since last month. It is really awesome tool. It is covering maximum needed functionalities. We loved the prompt and accurate support. Zoho is really an excellent product backed up by professional support staff. Cons Not as such. It is a good tool. So nothing to specify here. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.