---
title: "Realm Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Realm the right Church Management solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/146265/Realm/reviews/"
page_type: "reviews"
language: "en"
---

Realm

4.4 (273)

[View alternatives](https://www.capterra.com/p/146265/Realm/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 28th, 2026

# Reviews of Realm

Ease of use

4.2

Customer Service

4.6

## Pros and Cons in Reviews

RS

Robin S

TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“It is so nice having everything in one place and having the ability to provide access to our parishioners so they can see their giving in real time.“

December 10, 2024

FD

Fr. Panteleimon D

PriestReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“There's a little bit of a learning curve and, especially with older parishioners (and we have a fair number of them), there can be a bit of an aversion to technology and learning new things.“

February 28, 2025

FD

Fr. Panteleimon D

PriestReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“For example, just this week I learned how to create a volunteer team for one of our worship service needs, and I sent out a sign-up link, and people are signing up. “

February 28, 2025

JM

Janet M

Ministry Coordinator for Finance and OperationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months.

“We ran into a lot of issues and error messages. “

May 7, 2025

FD

Fr. Panteleimon D

PriestReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“Also, it's nice to have easy access to my giving history and also to be able to make donations easily through the "realm connect" app.“

February 28, 2025

KS

Kim S

Realm admin, membership secretaryReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“The guides sometimes are not updated to reflect recent changes or stop short of explaining how feature will work ie.“

March 11, 2024

MB

Michelle B

Office AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“There is a help section that will help you with anything you need and if you can't find your answer there, the customer service reps are fantastic.“

November 12, 2024

MB

Michelle B

Office AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“I have never felt that I was irritating or bothering anyone when I have called for help.“

November 12, 2024

## Showing most helpful reviews

Showing 1-25 of 273 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Josh E.  
Director of Administration  
Religious Institutions  
Used the software for: 2+ years

### "Reason for Realm"

November 5, 2022

5.0

We have appreciated this upgrade from People Suite to Realm.

Pros

Our reasons for using Realm out weigh the reasons not to use Realm. It is a robust system that offers your organization a lot of features, maybe more than you will use. It is simple to use and the features available allow you to implement as you need.

Cons

Some of the products in Realm are not needed but cannot be a la carte. The system can be expensive but they work with smaller organizations to accommodate this.

Alternatives considered

[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)

Reason for choosing Realm

We are familiar with the ACS products.

Review Source

JM

Janet M.  
Ministry Coordinator for Finance and Operations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Pros & Cons of Realm"

May 7, 2025

4.0

We are almost a year into using Realm and I would say that overall it has been a good experience. The support staff are responsive when you need assistance. I feel like many aspects of my job have been made easier with Realm.

Pros

It is very user friendly. Reports have a cleaner, more modern look to them and they are much easier to generate. Maintaining a clean database is easy to do with Realm, especially using the "merge profile" feature and the Dashboard that flags any duplicates or unrecognized addresses.

Cons

For our church members, the initial process of creating their accounts was difficult. We ran into a lot of issues and error messages. Their main complaint with the app is that the pictures are really difficult to see. As an admin, I would love the ability to create forms, so the information is all in one place.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

We needed more functionality and a more user friendly platform.

Review Source

GH

G. H.  
Financial Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Serious Gaps"

January 10, 2020

2.0

Frustration is the best word that describes my experience with Realm. Frustration on finding information, frustration on looking for help, and frustration even on the help desk. When I write an email, it is almost as if I am getting a computer response telling me only a simplistic response that does not consider my question on the background that I provided. It seems that my complaints fall on unconcerned ears when i express them to the Staff.

Pros

I like the ability to use a check scanner with the giving software

Cons

There are serious gaps in the way Realm relays information. When certain payments are made online, the software does not notify the Administrator of their receipt. I have to go and look for the payments (such as VBS registrations) without the software telling me that it has come in. Then it does not list the deposits from the registrations, only the individuals that made payment, after I go outside the giving module. Our checking account has been out of balance because of this. Also the giving statements allow very little configuration. The pledge set ups do not allow for change. Nor can you easily go back to a previous screen or report that you had to navigate from. I do not find the software intuitive, and often have to search for long times to get information that I need, The searching seems fragmented and not easily connected. When i edit a previous gift I do not get a notification or ability to print out a report so I can do a journal entry so we can keep our records balanced. The online help is entirely worthless. It lags far behind many other help searches that I use for software. I feel that I am forced to call the help desk. Usually after searching for at least a half hour down many dead ends, the I call the help line and there's another 30 minutes explaining my problem. And another 20 minutes hearing the condescending comments telling me that I have to not expect REALM to preform according to my expectations. It is not seamless, nor is the contribution

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

It was cheaper, supposedly easier to use, and more of an integrated system.

Review Source

JW

Jessica W.  
Executive Office Administrator  
Religious Institutions  
Used the software for: 6-12 months

### "First reiview of Realm after 8 months of use"

March 26, 2025

5.0

Pros

Everything is in one place. I like how giving can load directly into our P&L.

Cons

The chart of accounts set up is a bit difficult to navigate during initial set up.

Alternatives considered

[ViceVersa PRO](https://www.capterra.com/p/60568/ViceVersa-PRO/)

Reason for choosing Realm

Better reviews from the metropolis with Realm

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

The integration of the parishioner database and accounting software made it more efficient.

Review Source

RS

Robin S.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Coming into the 21st century of church management!"

December 10, 2024

5.0

It's been a great experience so far and we are all so happy with it. I need some more guidance to do even more with it because there is SO much potential!

Pros

Realm has allowed our parish to get into the 21st century of church management! It is so nice having everything in one place and having the ability to provide access to our parishioners so they can see their giving in real time. Realm is opening so many doors for us and we are so happy to be on this path.

Cons

It was difficult to know exactly what to do when I was handed 'the keys'. I took over a lot of the finance responsibilities as well as administrative tasks and I struggled to know where to start.

Review Source

SS

Sandra S.  
Admin for Kids and Student Min and Database Admin  
Religious Institutions  
Used the software for: 2+ years

### "My take on Realm"

November 7, 2024

4.0

overall I like Realm and would definitely recommend it

Pros

I like the reporting and event section and its not hard to understand

Cons

the check system, because Realm has not created the capability to connect of their check-in system to wireless printers like Planning Center. We use to have Servant Keeper with the pc ...so we updated to make a more streamline look for check without all the cords and pc's. So I have to use 2 databases Planning Center for Check In and Realm for everything else. We had been told before we transfered to Realm that it was in the works to get wireless printers for check in..that was many years ago 7 or 8.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Reason for choosing Realm

We still you PC for our Kids checking for security name tags

Switched from

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

Servant Keeper was out of date and not giving us what we needed.

Review Source

KJ

Kelly J.  
Facility Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Realm is easy to use and has data at my fingertips!"

March 1, 2024

5.0

Great support and prompt help. Tons of resources to learn more online. I love having one place to go for everything - check-in, member data-base, directory, giving, registration/events, etc.

Pros

Ease of use. I can add, edit, unactivate, or even delete profiles in seconds. Online giving is the best! Having used other providers, the ability to create separate giving page links, funds, text giving is far superior to any other product I have tried. Plus, it all pulls over into reports got me to look at YTD data in a moment.

Cons

Integration of Pathways. We still struggle with utilizing this tool as it seems cumbersome. And when an event is created in a group, it can't be shared outside that group. I would love group events to show up in "Registrations" with a way to hide repeating events or have repeating events show up as just 1 event with the next one shown. I also would appreciate the ability to delete profiles that gave 7+ years ago. We have no need to keep them. Wish there was a service planning option so we didn't need to use Planning Center anymore!

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Reason for choosing Realm

To have everything in one place - database, check-in, registrations, etc. Planning Center had not yet released all of these options.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

Ease of use and for member access. ACS still functioned and looked like an old DOS program.

Review Source

LO

LESLIE O.  
BUSINESS MANAGER  
Religious Institutions  
Used the software for: 1-2 years

### "Glad we chose Realm"

March 6, 2024

5.0

Getting used to a new system is never easy, but with use I'm very comfortable with Realm. The reporting is very helpful, and managing the data is pretty straight forward.

Pros

We haven't encountered any glitches in Realm. It works as it is supposed to. Once you get used to how things work in Realm, it's easy to use.

Cons

There are features I requested be added to Realm. These requests have not been acted upon.

Reason for choosing Realm

I liked the fact that Realm had a more advanced version available. We didn't need all of the higher priced option's features, but it gave me confidence that Realm would be a quality product.

Switched from

[ParishSOFT](https://www.capterra.com/p/12500/ParishSOFT-Church-Management/)

We Share was purchased by another company who dropped all the products we were using. We had to find a new company.

Review Source

VR

Verified Reviewer  
Director of Family Ministries  
Religious Institutions  
Used the software for: 6-12 months

### "Strong Software in a Frustrating Box "

August 19, 2022

4.0

Compared to our previous ChMS, Realm is very good, and the frustrations are surpassed by a solid experience and feature set.

Pros

Realm does almost anything you would need a church management software suite to do, and does it well: tracking attendance, giving, financial transactions; keeping family and sacramental records; providing good communications and volunteer coordination features. It even integrates with ConstantContact and the web interface is intuitive and keeps improving.

Cons

Realm does so much so well--but it isn't good at anything out of the box. For instance, each household in Realm must have a "head of household" --an antiquated notion of family dynamics that isn't necessary. The structure of reports--and what reports are available by default--are limited and can be frustratingly to customize on the fly.

Alternatives considered

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing Realm

Realm was recommended by other churches, and we liked working with a company we already knew and trusted.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

ACS was too cumbersome, slow, and not cloud-based. While ACS did everything we needed, the features and data were not well integrated.

Review Source

FPD

Fr. Panteleimon D.  
Priest  
Religious Institutions  
Used the software for: 2+ years

### "Realm is a great all-in-one system for communicating with and managing a parish"

February 28, 2025

5.0

I've really liked it. As the head pastor, the more I learn about it, the more I put it to use. For example, just this week I learned how to create a volunteer team for one of our worship service needs, and I sent out a sign-up link, and people are signing up. It's nice to have all of this functionality in one place.

Pros

Easy to use. Really like the "newsfeed" - I feel like it's a great way to keep people informed and also follow up on ministry events (with photos). Also, it's nice to have easy access to my giving history and also to be able to make donations easily through the "realm connect" app.

Cons

Really the only struggle we've had is getting the word out about it - and getting people to use it. There's a little bit of a learning curve and, especially with older parishioners (and we have a fair number of them), there can be a bit of an aversion to technology and learning new things.

Review Source

MB

Michelle B.  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Great Software and Great Customer Service"

November 12, 2024

5.0

Realm has been an overall delight. It is easy to use, easy to customize, and it just makes my job a whole lot easier. There is a help section that will help you with anything you need and if you can't find your answer there, the customer service reps are fantastic. They are friendly, knowledgeable, and always happy to help. I have never felt that I was irritating or bothering anyone when I have called for help. I love that we have a rep who contacts us from time to time just check in and make sure we are still good. They are also very knowledgeable and happy to help.

Pros

It handles nearly everything. We use it for accounts payable and receivable. I can print checks straight from the accounting software and log it into the register. We keep up with our bank account and bank credit cards this way. Profile Accounts can be customized to fit your needs and reports can run off the information collected. It makes finding information for our Annual Church Charge Conference reports quick and easy. I can also use reports to sort out particular types of members, members by age, and so on and I can create labels from the report inside of Realm itself. We can create News Posts that allow comments and/or email notifications and send them to all members or separate groups. It makes communication a breeze. We are able to create events and allow members to sign up and let us know how many people they are bringing. I have heard that ACS is also working to make a scheduler/calendar that will work with Realm. Right now we use ACS Facility Scheduler and it is a great tool.

Cons

The only thing I would like to see is a facility scheduler/Calendar that we could use inside of Realm itself.

Review Source

YM

Yvonne M.  
Administrative Secretary  
Religious Institutions  
Used the software for: 2+ years

### "Realm, it's all you need!"

October 28, 2021

5.0

Keeping track of our members and finances in one place, anytime and where is a blessing. Realm allows us to stay connected and during this pandemic we have realized how valuable this software is. I use this product everyday, to enter information or just to make a phone call to a member through the app and most of all to check the news feed and comments from our members. So in short a great feature has been checking in our members for Sunday Service to contact trace has been a breeze.

Pros

This software is so useful no matter where you are, in the office, at home or even on vacation. Staying connected is a breeze getting work done or just to keep up with the church news feed, checking the events calendar and so much more. As a leader running reports and entering information can be done from anywhere. I highly recommend Realm.

Cons

We transferred from ACS OnDemand to Realm and it's been only an improvement. I have not started using the Serving feature just different groups. All are needs are accomplished so far. So I honestly can say I don't have any dislikes except one report we ran in OnDemand is not the same in Realm (Account Inquiry Detail (Filtered).

Reason for choosing Realm

By using ACS OnDemand I had not need to switch after looking over the different companies. Realm had it all. I was having no problems with ACS OnDemand but wanted to try the more complete product. It was the right choice.

Review Source

KV

Kathy V.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Realm Church Management Software"

January 27, 2022

5.0

I found it easy to use with so many functions and personalized capabilities. Customer support is always friendly and very helpful!

Pros

I love using the Event Registration--it allows us to put all the info for an event in one place, allows people to register and pay online, go back later to review details, allows us to email registrants for updates and reminders.

Cons

There seems to be a learning curve for member use--I think we need more consistant training & reminders of how useful it can be.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

Church growth--more capabilities.

Review Source

TG

Teresa G.  
Administrator  
Religious Institutions  
Used the software for: 1-2 years

### "Realm Review"

October 27, 2021

5.0

Great experience overall with Realm. No issues with the program or the customer service. When there have been issues with the program, the Realm teams have fixed them. The issue of nursery, classes, etc. check in does not effect my experience with Realm. I know they are working on getting that particular area upgraded for their cliental.

Pros

Transferring data and setting up new procedures to Realm was easy. It has made a huge impact on the time I spend working on the accounting and people side for our church. Transferring to Realm was a huge benefit to not only me as the administrator of the church but to our members and visitors.

Cons

Realm does offering a check in system for nursery, classes, etc. but not user friendly. Set up is difficult and requires to many devices to work. Currently we are using another system that only requires a tablet and wireless printer.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

Upgrading to more user friendly program.

Review Source

VR

Verified Reviewer  
Financial Secretary  
Religious Institutions  
Used the software for: 2+ years

### "Realm Review"

October 29, 2021

4.0

Overall, I like the program and feel it is easy to use. But, there are several things that could be improved. Some things were easier in ACS.

Pros

Realm is easy to learn how to work it. The videos and instructions provided are very helpful, as well.

Cons

I do not like having to create payroll from scratch and making adjustments for prior payrolls. it is hard to do payroll for two checking accounts, because options are needed to make correct entries. I have to make adjusting entries to correct it after every payroll.

Reason for choosing Realm

We used ACS before, so the decision was easy.

Review Source

Sherri J.  
Senior Minister  
  
Used the software for: 2+ years

### "Love this product!"

July 28, 2018

5.0

It's a really robust software. The customer support is amazing. And their help file is one of the best I've seen of any software anywhere!

Pros

We have been using Realm as our church management software since 2016. We were upgrading from a really old software system that we'd been using since the 90s or before. Realm walked us through the transfer which was very involved. And I think our transfer took longer than usual but they held our hands through the process. But since we've been up and running, it's been smooth sailing. They're constantly updating the software. I haven't had any problems with it. We haven't rolled out the member portion of the software yet. We have an older congregation and getting every logged in would be a challenge. As a small (under 100 members) Church, Realm has more than met our needs. I believe it's a software we can easily grow with for years to come.

Cons

We opted to handle the personalization of the software ourselves. Well...that hasn't happened. With running a church and everyone wearing multiple hats, we just haven't had time. So, I know we're not getting all the value from the software that we could. That's not Realm's fault. If I remember correctly, it was a cost thing that caused us to do it ourselves. Perhaps Realm needs a customization price for small churches like ours.

Review Source

KT

Krista T.  
Business Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Highly Recommend"

March 6, 2024

5.0

Overall, it has been exceptional! I would highly recommend!

Pros

Realm is user friendly and if there is something that I can't figure out, the customer support is amazing!

Cons

Integration with ACS would be helpful. I haven't used the Accounting feature however, I was told that everything would go to Accounting and ACS would phase out. I haven't heard good things about the Accounting option and the fact that ACS hasn't been phased out, makes me leery of that option.

Review Source

GW

Gerald W.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Chapel in the Pines Review"

September 6, 2018

4.0

Overall our church and it's members enjoy using Realm. We just got it in 2017 so don't have a lot of experience with it. I do think the communication functions will be a big help to us. Your support staff has always been very professional and friendly. I think in 5 years we will be using it as our main communications tool.

Pros

The cost is probably the best feature for us as a small church. It also allows our members and friends to donate an online gift and have it immediately posted to the member's statement. It is also very user friendly.

Cons

When creating the photo directory with family information, there is no "refer to" for couples who have different last names (i.e., Bob Warren and Karen Fisher, Nathan Kotecki and Garrett Southerland). Access ACS had that feature. When creating a .pdf file of the directory, there is no way to password protect it without running it through a different program. Access ACS had that feature. In the photo directory, there is no way to flag various people (like ordained minister, staff, non-member friend, etc.) The .pdf document created is static, not dynamic (in other words, you can't click on an email address and go straight to an email, nor can you cut and paste phone numbers, addresses, etc.) The mobile app for Realm Connect opens automatically to the "news" feed. Since we don't use the news feed, people who are using the app to get contact information do not easily find that information. It would help if we could choose which feature Realm Connect opens with.

Review Source

JL

Jeannie L.  
Church Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Easy to Work With."

November 15, 2021

5.0

Overall experience with Realm has been wonderful and if I have any problems, I just call and get my answer. Customer care has been wonderful.

Pros

We started out with ACS many years ago. I like all that Realm has to offer.

Cons

I have had no cons about this program. Enjoyed it from the beginning.

Review Source

LT

Lindsey T.  
Ministry Assistant  
  
Used the software for: 2+ years

### "Realm is very user friendly and the customer service representatives are very helpful."

October 18, 2017

5.0

Pros

We have had Realm for 3 years and seen the software improve a lot over that time. I am very impressed at their constant ingenuity to continue developing the product to meet customer needs. We love the check-in platform which is extremely simple to use.. even better now with customizable badges! We have met with the Realm team several times regarding various new program updates. The team would show us a sample of a new concept and ask for our feedback. It was fun to be a part of new innovation and it was especially exciting when we saw our suggestions implemented in the software.

Cons

Realm does not interact with our Planning Center Services account or our Resources calendar. Because of this, we have to duplicate information and ultimately manage 2 databases of people (PCO and Realm). This hasn't been a major issue but it would be nice if profiles that were updated in Realm would be automatically updated in PCO. Also, our small group leaders have found the mobile app to be limited in its functionality. Understandably, the app has less features than the web version but it would be really nice if, for example, a small group leader could add a new guest from the mobile app.

Review Source

VR

Verified Reviewer  
Administrative Director  
Religious Institutions  
Used the software for: 2+ years

### "Get everything you need upfront"

May 27, 2021

4.0

I was satisfied even though I was not using everything Realm had to offer. I was offered a different program from another company. As a long time customer of Realm I wanted to see if they could offer us the same or more. I called and could not get a real person. I left a voicemail and someone called me back. However, she called in the middle of a meeting, I asked her to call me back in two hours and she acted like it was a problem. She actually didn’t call me back!! Well she did....in about a week and a half! I had switched by then!

Pros

The software is great for keeping records of donations and contributions. Also, it helps to track members attendance and giving.

Cons

It is not very user friendly, so many members didn’t utilize it. You have to search the help menu to find what you are looking for and it is not very easy to find it.

Alternatives considered

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)

Review Source

MC

Miriam C.  
Staff Accountant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Realm is Great!"

September 27, 2020

5.0

We have been able to run much better reports for our Executive Committees and we absolutely love the dashboard feature!

Pros

I like that Realm is very user friendly. Also, if there is a problem I cannot solve, the helpdesk is super easy to contact, right from the app, and they are always very knowledgeable and helpful.

Cons

There may be a couple of features that would be helpful to add, i.e. being able to run a report from the pending page of online batches to see what was given on Sunday during the worship service, but nothing major. I haven't found any difficult aspects in using Realm. They have a great help section and videos to show you how to perform certain tasks. The integration for membership was outstanding, because Realm was able to pull our membership in from our previous software. The accounting side was a major task because we had to do it ourselves, but we're working with it and are satisfied.

Review Source

AF

Ami F.  
Office Manager  
Religious Institutions  
Used the software for: 1-2 years

### "The BEST Church Management Software Around!"

November 22, 2016

5.0

Our church started using Realm over a year ago. It is a wonderful software that provides great functionality, real-time data, and it's user friendly! Information is always just a couple clicks away and we delight in how well our members have received it! Using Realm has freed staff from spending great amounts of times trying to assemble reports because the data is already there. This allows them to focus on other, more important people and ministry driven tasks. One of the best features is the online giving! We're able to offer quick, easy, and secure online giving to our church members and even church visitors (plus TEXT GIVING)!! We are always amazed at how the ACS developers are constantly improving Realm. They take our input and suggestions of how the product can be even better, which is nice since we are the ones out in the real world using the software. We have a voice! Their customer service and support are without fail fantastic! Overall, Realm is just a really great product and we would recommend it to others without hesitation. It certainly allows us to work smarter, not harder, and it gives us the tools we need to run our amazing church! Thanks Realm!

Pros

Everything

Cons

Nothing really!

Review Source

GJ

Gavin J.  
Sparks Discipleship Pastor  
  
Used the software for: 1-2 years

### "An excellent tool to keep information and coordinate topics and events with your church "

July 24, 2018

5.0

I love being able to keep our members together on one place, look them up, and send them messages. It's easy to keep everything going on at the church together. I use it for events, for pathways, and to send messages to people. I was in charge of children's ministry until recently and the check-in was great!

Pros

\- Messages and Topics are available as push notifications from the app - Huge improvements from it's predecessor program, The City - For larger churches, easy searches focusing on specific members or parameters - Giving to a church is easy - The Kids Check-In is initiative and easy to pick up for parents - Easy to create events that require registration and payment

Cons

\- There is a learning curve for the average user - There is a time lag between messages sent via laptop/desktop and the app - The larger the church, and the more you use Realm, you will need to dedicate a significant amount of time to the software to keep it humming.

Review Source

Doug B.  
Author and Speaker  
Religious Institutions  
Used the software for: Less than 6 months

### "Super Slow on the Web"

September 7, 2018

3.0

Pros

Intuitive. A step up from the City in features. Easy to use. Solid offering for the price but it does not function well on the web.

Cons

Several critical errors. The website version of Realm is divided into two platforms: backend admin and community. Backend stays persistent and responsive even when you navigate away or do not use it for a while. The Community side dies if you move away and takes minutes, if ever, to load pages upon your return. You will notice this on Messages and Events (Community side) but not on Groups and Giving (Admin side). Realm tech support says this is a known issue and WILL NOT be resolved. This leaves the software fundamentally unusable throughout the day. If you can log out or clear your cache, you may get it to start back up but the problem WILL ALWAYS repeat itself. Being told that the problem is what it is - is terrible support and they should not market a product that does not function that they will not fix.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.