# Page 11 | Realm Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Realm the right Church Management solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146265/Realm/reviews

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Realm

4.4 (273)

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Last updated March 13th, 2026

# Page 11 - Reviews of Realm

## Showing most helpful reviews

Showing 251-273 of 273 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Conference Services Manager  
Facilities Services  
Used the software for: I used a free trial

### "Realm Review"

January 10, 2019

4.0

Pros

The analytics feature is great as is the ease with searching.

Cons

The reporting could use improvement and improvements are not made very quickly.

Review Source

SM

Sherry M.  
Accountant  
Religious Institutions  
Used the software for: Less than 6 months

### "Overall it has been easy to learn and use"

January 31, 2018

4.0

We are connecting members on a whole new level

Pros

I like the platform and how intuitive it is. The ability to connect with other users has been great. There is so much more to learn.

Cons

The reporting seems more cumbersome after coming from the ACS People version. Moving around to add pledges seems like we should be able to edit the pledge directly from the contributor's information.

Review Source

DS

Dennis S.  
Pastor  
  
Used the software for: 1-2 years

### "We've been satisfied with the software so far."

February 14, 2018

3.0

Pros

I like the Pathways feature. The email function works pretty good, too, however, has its limitations.

Cons

I wish the email interfaced with MailChimp, or, that you could put out nice looking graphics with your email.

Review Source

SC

Sara C.  
Secretary  
Religious Institutions  
Used the software for: Less than 6 months

### "Great in theory, Bad in application"

July 18, 2019

4.0

Realm has many great options and will likely continue to improve. As the software is starting, though, it still leaves much to be desired in the actually application of the product and ease of use.

Pros

Realm has all the features you could want. It would be excellent for one starting out with no other database/software in place. It has scheduling, giving, bookkeeping, and more. Really a great product.

Cons

It is really expensive and you cannot transfer a lot from a current database. If you currently use Quickbooks, you cannot transfer any of that data over. Very frustrating to have to start from scratch.

Review Source

RH

Rhonda H.  
Office Manager  
  
Used the software for: 6-12 months

### "Love the OnRealm Support team. Always willing to help."

October 24, 2017

5.0

Pros

OnRealm meets our church's needs. Overall, it is very intuitive and easy to use. Support is just a phone call away and they are always very helpful.

Cons

I sometimes have difficulty with the attendance. I may check a person off as attending, but then it doesn't stay highlighted. I have to go back and recheck names many times.

Review Source

MP

Mariana P.  
Parish Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Still missing some of the information that I had with ACS"

October 25, 2017

4.0

Pros

The cloud feature. I like being able to check information at home. Also like parshioners sign-in capability.

Cons

Not always intuitive and harder to find some features that I'm use to with ACS. Reports do not provide the same amount of detail that I'm use to so have to go to several locations for almost as much information.

Review Source

VR

Verified Reviewer  
Custodian  
Commercial Real Estate  
Used the software for: I used a free trial

### "It's alright."

April 30, 2020

4.0

Pros

Not my cup of tea when it comes to apps, basic to use I guess.

Cons

Features are chunky and feels slow, idk if its my phone or not.

Review Source

AB

Andy B.  
Leadership Team  
  
Used the software for: 6-12 months

### "Good interactive platform for the life of a church. "

February 20, 2018

4.0

Pros

User interface is simple with a lot of flexibility for groups to utilize for communication with other group members.

Cons

Lack of flexibility with email editors. Need ability to insert graphics directly into the editor. Also, would like for the search of the notes to allow filtering on date ranges.

Review Source

BP

Barbara P.  
Council Chair  
  
Used the software for: 6-12 months

### "Haven't used all the features yet as we are going through some changes in our church."

January 30, 2018

4.0

Membership is constantly updated, correct and easy to use.

Pros

The Email feature. I can send out information easily and quickly to everyone or just a few. The donations are easy to track for a specific day/date.

Cons

Sometimes it seems like I can't "backup" easily; I have to go out of the report and come back in again.

Review Source

CP

Connie P.  
Admin Assistant  
  
Used the software for:

### "Impression of Realm"

June 8, 2016

4.0

I attended the Realm sessions at the 2016 conference & fell in love. I'm hoping we make the switch by the end of the year (from The City). I volunteered at a ministry that uses ServantKeeper. It's functional for their purposes but a little clunky. The church I worked for last year used PowerChurch and it was quite good for their congregation of 130. But Realm looks to beat the socks off both of those. It's user friendly, intuitive, clean, practical and oh so pretty! I'm rating it a 4 just because I haven't actually used it, but wanted to give my impression as compared to the other two softwares.

Review Source

JS

Jeffrey S.  
  
Information Technology and Services  
Used the software for: 6-12 months

### "Realm is the best out there"

September 4, 2016

4.0

Realm is simply the best solution available in a market without many well-integrated products available yet. Constant improvement will only make it better.

Pros

Concept, integrations with kids check, social group posting.

Cons

Lack of app, interface is difficult so driving adoption can be hard

Review Source

CD

Cindy D.  
Treasurer  
  
Used the software for: 6-12 months

### "Realm is very easy to use, great functionality and value."

February 20, 2018

5.0

Pros

I like being able to enter giving and print reports from home. Also like the cloud-based feature so we don't have to worry about backups.

Cons

I have very little to complain about with this software. Occasionally the print function is a bit slow.

Review Source

jF

josh F.  
Deacon  
  
Used the software for: 6-12 months

### "I think realm is a great tool for churches to create an accessible community."

November 16, 2017

4.0

Quick, effective communication

Pros

I think realm is a great resource for churches to create their own iunique social network or space. Through multi-level communication, community building, and announcements, realm is a neat experiment in tailored social, online connections for churches.

Cons

In creating a social network, it can at times become just another social media platform, or another news feed you feel you have to keep track of or maintain to some extent. In other words, it can become a bit more like a newsletter service than anything else depending on the culture of the church and buy in.

Review Source

WV

Whitni V.  
Next Generation Pastor  
  
Used the software for: 1-2 years

### "Our church uses realm for all of our people. It has a ton of info and is always improving. "

January 13, 2018

4.0

Pros

It has all of the information I need about people and tracks our giving really well. I also like that my husband (one of the pastors) can find any informafion he needs at any time and it makes giving very easy.

Cons

I have had a hard time learning it. When it comes to managing groups, it works really well, it just has a steep learning curve for people that aren't as tech savvy which is the case for a lot of our group leaders.

Review Source

RH

Robert H.  
Deacon  
  
Used the software for: 6-12 months

### "Good interface with lots of features."

October 19, 2017

4.0

Pros

Pathways are a great way to design work flow. It's basically a tool box to customize work flow and processes.

Cons

Inability to define user permissions as we want. Some permissions are inappropriately admin privileges only.

Review Source

CL

Cynthia L.  
Welcoming Committee  
Religious Institutions  
Used the software for: Less than 6 months

### "All-In-One"

February 5, 2019

5.0

Pros

Realm is all encompassing - has data on members/visitors, serves as a social platform, and can be used for administrative purposes as well. The tool is very user friendly and intuitive. We just switched from another system and the transition was easy because of the mass upload functionality and the plethora of training materials / help guides.

Cons

I wish there was a way to autoselect a service - our church has 2 different services and it would be helpful to see this functionality autopopulated so that we don't need to click for each person we're checking in.

Review Source

BH

Bob H.  
Teaching Pastor  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Awesome and easy to use."

July 5, 2016

5.0

Love it. So easy to learn and use. It is constantly growing and ACS really is working hard to produce a software that is relevant for the church today.

Pros

Simple yet through.

Cons

Email sending ability needs improvement. More options to dress up emails.

Review Source

AY

April Y.  
  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Realm Is Quite Intuitive and User-friendly"

August 24, 2016

4.0

We have been using Realm for a few months, having transitioned from ACS Peoplesuite. Realm is far prettier and more user-friendly than Peoplesuite, but it still has a long way to go in developing reports and other functionality.

Pros

It is very easy for people who are new to Realm to figure out how to use it. I have received great feedback from those few in our staff and congregation who have tried it.

Cons

The reports are few, and the ability to export a custom report to Excel is not there yet. I can't wait until Payroll is ready in Realm, so that we can add financials.

Review Source

CE

Cullen E.  
Session officer  
Religious Institutions  
Used the software for: 2+ years

### "Cullen E"

October 3, 2018

4.0

Software has addressed every issue we have.

Pros

Ease of use, easy to teach to someone else.

Cons

We have no found any issues to date. Everything is working according to our needs.

Review Source

TG

Tabatha G.  
Program supervisor  
  
Used the software for: Less than 6 months

### "Good app. Similar to Facebook. "

February 26, 2018

4.0

Pros

I like the lack of advertisements and the simplicity. It's also a nice tool to keep in touch. It is simple.

Cons

It is difficult to figure out how to set up the settings for notifications. I want to turn off emails and just get notifications.

Review Source

SL

Safiya L.  
Buyer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "New to this Software"

December 16, 2019

5.0

Pros

My church started using this software to keep track of our donations. I signed up without any problems and is very user friendly.

Cons

Since we have have just started using this, I haven't experienced any issues with it.

Review Source

MB

Millie B.  
  
  
Used the software for:

### "Realm is great!"

September 20, 2016

4.0

Realm has been a good solution for our church. It is easy to use, and covers a lot of situations.

Review Source

SK

Sue K.  
Children's Minister/Receptionist/Secretary  
  
Used the software for: Less than 6 months

### "So far so good!"

June 23, 2016

3.0

Still trying to learn it. I will let you know when I have learned a little more about this product. Right now, I know very little and am trying to find time to learn more. So far the customer service has been helpful.

Review Source

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