# Page 2 | Realm Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Realm the right Church Management solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146265/Realm/reviews --- Realm 4.4 (273) [View alternatives](https://www.capterra.com/p/146265/Realm/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Realm ## Showing most helpful reviews Showing 26-50 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TW Tamara W. Pastor Religious Institutions Used the software for: 1-2 years ### "Join Realm" December 6, 2024 5.0 Great! They are so easy to work with. Meets our needs as a church. Pros The Realm system is user friendly Great Support Cons The directory was a little tricky to print, but we received help. Review Source CR Catherine R. Church Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent Support System" August 26, 2024 4.0 Real is a relatively intuitive platform, but the support system available to the user is truly what makes Pros The Realm support team are tremendously helpful, patient when we have questions or need instruction, thoughtful when crafting solutions, professional and polite. All our interactions with the Realm team have been very positive, and it is a relief to hear the voice of folks like \[sensitive content hidden\] on the other end of our calls with we need assistance! Cons It sometimes difficult to make corrections or back out entries/actions when simple mistakes are made. Review Source KJ Kelly J. Facility Administrator Religious Institutions Used the software for: 2+ years ### "Realm is easy to use and has data at my fingertips!" March 1, 2024 5.0 Great support and prompt help. Tons of resources to learn more online. I love having one place to go for everything - check-in, member data-base, directory, giving, registration/events, etc. Pros Ease of use. I can add, edit, unactivate, or even delete profiles in seconds. Online giving is the best! Having used other providers, the ability to create separate giving page links, funds, text giving is far superior to any other product I have tried. Plus, it all pulls over into reports got me to look at YTD data in a moment. Cons Integration of Pathways. We still struggle with utilizing this tool as it seems cumbersome. And when an event is created in a group, it can't be shared outside that group. I would love group events to show up in "Registrations" with a way to hide repeating events or have repeating events show up as just 1 event with the next one shown. I also would appreciate the ability to delete profiles that gave 7+ years ago. We have no need to keep them. Wish there was a service planning option so we didn't need to use Planning Center anymore! Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing Realm To have everything in one place - database, check-in, registrations, etc. Planning Center had not yet released all of these options. Switched from [ACS](https://www.capterra.com/p/2668/ACS/) Ease of use and for member access. ACS still functioned and looked like an old DOS program. Review Source LO LESLIE O. BUSINESS MANAGER Religious Institutions Used the software for: 1-2 years ### "Glad we chose Realm" March 6, 2024 5.0 Getting used to a new system is never easy, but with use I'm very comfortable with Realm. The reporting is very helpful, and managing the data is pretty straight forward. Pros We haven't encountered any glitches in Realm. It works as it is supposed to. Once you get used to how things work in Realm, it's easy to use. Cons There are features I requested be added to Realm. These requests have not been acted upon. Reason for choosing Realm I liked the fact that Realm had a more advanced version available. We didn't need all of the higher priced option's features, but it gave me confidence that Realm would be a quality product. Switched from [ParishSOFT](https://www.capterra.com/p/12500/ParishSOFT-Church-Management/) We Share was purchased by another company who dropped all the products we were using. We had to find a new company. Review Source BF Bruce F. Realm Administrator Civic & Social Organization Used the software for: 2+ years ### "CRM system for churches" March 6, 2024 5.0 Realm is an excellent CRM system for churches and has the added benefit of offering (for additional cost) an integrated accounting system. Customer support hours and level of services are just fine. It takes a while for staff to catch on to its power and Excel skills for a few staff are critical for custom reporting. Cost is very reasonable considering its power and customer service support. Pros Realm is a very well constructed CRM system for churches, not surprising consindering how long ACST (maker of Realm) has been in business. It has an integrated donations system. You can buy (which we did) the integrated accounting module, thus eliminating the need to double post donation summary information. Customer support is excellent. Customers get to suggest and vote on enhancements. Cons Conversion to Realm should have been easier. I'd like to be able to construct queries like in any database system using parentheses to bracket query logic. It is overkill for many small (under 100 Average Sunday Attendance) churches in my opinion. Reason for choosing Realm 1\. Integrated accounting system. 2. Completeness, robustness of the CRM systerm, including mobile app and integrated donation system. 3. Customer support hours and cost (no additional cost) 4. Stability, experience of ACST 5. Cloud-based system; security of data Switched from [Church Windows](https://www.capterra.com/p/2670/Church-Windows-Software/) August 2019. This was one aspect of working with ACST that should have gone better. In particular, a better explanation of the system fields Realm uses should have been provided. Review Source KS Kim S. Realm admin, membership secretary Religious Institutions Used the software for: 1-2 years ### "Review of Realm" March 11, 2024 4.0 It is a love hate relationship. As a smaller church without professional tech help and only one person to implement it has been a struggle to move forward. The guides sometimes are not updated to reflect recent changes or stop short of explaining how feature will work ie. What I need to do to get desired outcome. It is a trial and error. The videos sometimes just show features but don’t go into detail if you want this outcome do this kind of instruction. Features work differently in Realm as the admin than a regular congregant on connect - it becomes confusing trying to learn two different ways of accessing what I need and communicating that to congregants. Pros The online database and connectivity with congregants who will use the app. Cons Congregants who refuse to use the app. Struggle learning the system from admin side - congregants complain not user friendly. People still having glitches with sign in so they have abandoned using it. To meaning settings required to opt in to notifications. Switched from [Church Windows](https://www.capterra.com/p/2670/Church-Windows-Software/) Online accessibility- new pastor to used it at previous church. Review Source KG Kristi G. Financial Administrative Assistant Religious Institutions Used the software for: 2+ years ### "Realm Software is Solid and Ever Evolving" November 10, 2021 5.0 Our experience with Realm has been overall excellent. And if you are a church joining ACS for the first time, you will find Realm's people database and Realm Accounting to be a full-featured option. Pros This software replaced ACS People Suite for our church and allows us to access information from the cloud. Pastors can look up addresses and even navigate to the member's house by clicking on the map in their record. Teachers can enter attendance while sitting in their Sunday school class. Groups can text and email each other within their groups. It is very robust software. They are constantly adding new features and are very responsive to suggestions from customers. Cons In the beginning, it was difficult to use as it didn't integrate with ACS On Demand Financial Suite. But they added the ability to import giving information into ACS Financial Suite, which was a big help. We haven't moved to Realm Accounting as of yet, as there are some features of Financial Suite that we use, which aren't available in Realm Accounting at this time. Review Source TH Traci H. Director of Business Operations Religious Institutions Used the software for: 2+ years ### "St. Andrew Realm Review" October 12, 2021 5.0 We all enjoy Realm and what it can do for us and our church. We do not use the Financial piece, but hope to someday in the future. Pros This software is now used by our entire staff. We all speak Realm language and we keep our teams trained. Cons Probably how some of the reporting exports are not all the same. The opportunity to expand on queries and customize downloadable data would be great. Another thing is that there isn't a calendaring program that replaces Facility Scheduler. To have this all in one place would be good. Alternatives considered [ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/) Reason for choosing Realm We like working with ACS and have a long standing relationship. ACS has worked with us to make the switch the best it could be. We continue to grow as it changes. Review Source LH LaShun H. Finance Manager Accounting Used the software for: 2+ years ### "Realm is Great!" October 19, 2021 5.0 Our overall experience with Realm has been great, we truly enjoy using this product; our senior members love using the Realm app for their giving and enjoy the accounting module. Pros Our church transitioned to Realm July 2018, one of the initial reasons we switched was because of the people side, the ability for our congregants to create and manage profiles, as well as, the ability to give and see/manage their giving, the ability to view and print their own statements. We also appreciated other features such as check-in and pathways. The accounting module made the entire process so much easier the placement of the modules and ease of use, the ability to track giving using the dashboard as well as attendance and membership. The transition was easy we discussed the modules we needed and what information to transition and the representatives did everything else. It was a very seamless transition. Cons Currently, there is not a lot that is disliked about this product, but there is always room for improvement, there are some additional features I would love to see in the accounting module that allows for even more ease of use. I have submitted those ideas and so far one of them has happened and they are working on the other. Switched from [ACS](https://www.capterra.com/p/2668/ACS/) We switched because of the newer features, the ease of us for our congregants, the changes to the accounting module, the ability for our congregants to create their own profiles and manage their giving. Review Source SD Scott D. Pastor Religious Institutions Used the software for: 2+ years ### "Onrealm Feedback" November 21, 2021 4.0 Overall, positive! We have used realm for 7 or 8 years and are satisfied. Pros Organization and efficiency is important to us and this helped with both. Cons The usability for our congregation. It was difficult to engage the whole congregation. People did not want another app. Alternatives considered [Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing Realm We decided to stay with Realm. Some features of Breeze we liked better. Review Source JH Joshua H. Office Administrator Religious Institutions Used the software for: 2+ years ### "Tremendous organizational tool! A bit lacking in some desired features and user-friendliness." March 8, 2018 4.0 Pros Realm has been our only experience with CHMS and it has been well worth every penny. As a small church of about 200, we know there's so much more that this software is capable of doing that we simply do not have a need for at present. We love the organization Realm has given internally to our church staff and volunteers. The ability to track giving (both regular offering and pledge funds) through Realm is very sound and ensures accuracy in our financial record keeping. It also makes creating and sending year end giving statements a breeze! This software seemingly has no ceiling in its ability to query any information we want to gather from our people (as long as we have imputed the information when adding profiles). We can then quickly generate a report from that information that is easily shareable. Creating groups is also a great feature that has helped us, internally, better understand who is doing what and has subsequently helped us to be more intentional and effective in our communication. Routine tasks that we use Realm for on a weekly/daily basis include: recording giving, finding pertinent information about our people, generating reports/labels, adding profiles of our people and assigning them to groups, and communicating via Realm's email feature with various groups in our church. Cons The calendar is not as functional as we had hoped and does not allow for integration with Google Calendars. This has led to our avoiding any use of Realm's calendar. We have also not made use of the Events feature in Realm as there is no public-facing side of Events Registration (that we have found) that could tie in with our church website. The interface is not very intuitive/user-friendly and has held us back from opening up the software for use by more volunteers to handle tasks such as Check-in and Pathway's. This has also prevented us from allowing group leaders to manage their own groups' members, record attendance, coordinate events or activities, or to communicate directly with one another. The online giving feature does not currently allow for any embed code to make for a more seamless online giving experience. Review Source DM Dane M. Minister with Students Religious Institutions Used the software for: 2+ years ### "Realm is Ok but Could be Better" November 23, 2021 3.0 Overall we have found that we keep saying, "I wish Realm would do this..." and have found that we are purchasing other software to do the things that Realm either doesn't do at all or doesn't do well. Pros I most like the e-mail communication with Realm. It is easy to communicate with groups that have already been setup. I can send attachments which is a big deal. It also allows me to create customized groups and have options for different forms of communication with them. Cons Realm is not very intuitive and seems a big clunky. When trying to navigate through Realm (especially for the average member) it is hard for them to find what they need. The giving area can be hard to understand and the fact that the app doesn't allow admins from the usual access they need makes the app almost useless. Review Source Jilliane P. Business Administrator Used the software for: 1-2 years ### "Realm has been an excellent resource for our congregation and staff." June 12, 2018 5.0 Pros We use Realm Connect - the level that allows for congregants to log in and use the app feature as well. Realm is easy to use and intuitive to figure out. The staff love being able to get to it anywhere and that they can even work on their phones on things if needed. Realm has features that make life easier for church staff, while also allowing the congregation to connect with each other. The Realm development team is always looking at ways to make it easier for people to know where to go, while also trying to find ways to make the church staff's lives easier as they input the data. Additionally, the support staff is very knowledgeable and helpful. I rarely have to wait for support help and if they cannot fix an issue while I am on the phone with them, they are quick to follow back up. Cons There are still areas they are building out and things that are not there yet. For example, today we tried to copy a list of people from a registration event into a group roster as the group decided they wanted to be able to communicate with each other during the study. This was not a feature that was available yet, so the person entering the data had to manually add the people to a group. But, they have an enhancement request portal where Realm staff users can enter ideas in on what to change or add and they follow that portal very closely. The things that are not there yet are a small trade-off in my mind, as overall Realm is incredible software. And knowing that those things will come soon makes it easier for me to help my staff realize that if they can be patient for a little bit longer, everything will be in one place. They really like that! Review Source JB Jenn B. Director of Ministry Process Development Religious Institutions Used the software for: 6-12 months ### "Congregational Care Tool" August 9, 2017 4.0 Realm is the key tool to care for our congregation in intentional ways. Pros First we love that all of our systems are now in one place. Moving from running ACS OnDemand, AccessACS, and The City to just using Realm has created efficiency. Realm has allowed better care of our large congregation and opportunities for closing the back door. That's what we like most. With nearly 4,000 attenders on a weekend, knowing when people are disconnecting is difficult. With easy attendance through the app for all of our classes/events/offerings, and indications coming to the surface in reports when people begin to disengage, we can intentionally follow up with them for potential ministry opportunity. Along the same lines, being able to have family/individual profiles which really show a complete picture of a person and their involvement, along with what processes they're involved in, what events they've attended, what milestones they've met, and any notes pertinent to pastoral care for them as individuals, we are in a better position to care for our congregation than ever before. Dashboard reports are great and put a lot of actionable data at ministry leaders fingertips. Cons Communication via Realm needs some minor improvements. The ability to share a message with multiple groups is missing at present. The option to reply to an email notification and have the message go back to the original thread in Realm is missing. Those two improvements would make a big difference in communication, as well as the ability to "feature" a post within a group to make it stay at the top of the group's News Feed. Need to be able to turn off ability to comment on a particular post, yet not delete it -- something that's informative in nature, but we're not necessarily looking for responses on. Emails coming out of Realm need to be more customizable to have the look and feel the sender is going for. Calendar/events in Realm needs some help too. We are not to the point yet where we could use it as the one place to see events, as it's listing all service times and things we don't necessarily want to show in the events listing (things that are a given and don't need to be listed as events -- however they have to be in there so attendance can be marked/entered). A few enhancements need to be made in event registration as well, though it has come a long way. Review Source JD Jason D. Director of Youth and Stewardship Ministries Religious Institutions Used the software for: 1-2 years ### "Realm makes managing church finance and events easy!" March 4, 2024 4.0 Realm helps us accomplish many of the basic tasks of running our office from a financial and people management perspective. Pros The best qualities of Realm allow us to easily track donor gifts and create registration events to which congregation members can RSVP and pay. Cons There are occasionally things that are not intuitive and require a call into Realm/ACS for help. The help line does almost always get us a quick answer and help us with our concerns. Reason for choosing Realm We saw Realm as a natural upgrade and technological step forward from the old ACS system. Review Source AN Audra N. Financial Operations Assistant Religious Institutions Used the software for: 2+ years ### "Realm Church Management Software " March 15, 2024 4.0 We are overall satisfied with both the functionality and support. Pros The simplicity of Realm is what I like the most. We do not have to invest a huge amount of time getting staff to understand the modules. The system is intuitive and able to handle complex workflows. Cons We do have some functionality that hasn’t been deployed. I wish there was an easy way to take a look at the functionality prior to a decision to implement. Switched from [ACS](https://www.capterra.com/p/2668/ACS/) We switched to take advantage of newer platform and functionality. Review Source MP Michelle P. Realm Administrator Religious Institutions Used the software for: 2+ years ### "Realm Is The Best Database" October 28, 2021 5.0 I was responsible for rolling out Realm to my church. The training we received was great and the support resource materials helped out a lot. Unfortunately, my budget and team was super small, so it didn't go as well as I would have liked. Many of the congregants are very resistant. I use Realm for taking attendance weekly and I maintain the directory. I am also responsible for all training. Everything is really easy to work with except the congregation themselves. Pros I've worked with many databases in the past, including helping to build them from the end user point of view, and Realm is the best I've used. It is very flexible and user friendly. The Help feature is really helpful and the rare times I've had to contact customer service, they've been super friendly and very knowledgeable. I love using Realm! Cons My biggest complaint is that I have some members in my groups that do not receive the Realm emails when I send them out. I've called customer service a couple of times and have been directed to look for the emails in Spam, but that is not always the problem. I don't understand why some emails don't get received. Switched from [ACS](https://www.capterra.com/p/2668/ACS/) Realm gave us more features and was MUCH more user friendly. It ended up being cheaper as well. Review Source SF SHARON F. FINANCIAL ADMINISTRATOR Religious Institutions Used the software for: 2+ years ### "MY REALM EVALUATION" March 1, 2024 5.0 WE ENJOY REALM OVER THE ACS PEOPLE SUITE Pros WE LOVE THAT ONLINE DONATIONS POST DIRECTLY TO CONTRIBUTOR'S ACCOUNTS Cons TAKES ME A WHILE TO FIGURE OUT SOME REPORTING FEATURES. ALSO CANNOT HAVE MORE THAN ONE GIVING DATABASE Alternatives considered [PowerChurch Plus](https://www.capterra.com/p/2679/PowerChurch-Plus/) Switched from [ACS](https://www.capterra.com/p/2668/ACS/) UPDATED TECHNOLOGY EASE OF USE FOR STAFF AND MEMBERS Review Source Amy S. Office Administrator Religious Institutions Used the software for: 2+ years ### "Great, user-friendly software and world-class help desk." June 14, 2018 5.0 Easy to learn and to use. Helps us track everything from giving to attendance, as well as trends. On-line (as opposed to desktop loaded) software keeps the worry out of losing data. Affordable, even for a smaller church. Pros Realm is extremely user-friendly. I love that they have teamed with Vanco for donations/payments and the payments are recorded directly into the person's record in Realm. The pastor likes to do analytics and uses that feature all the time. I work in the contribution section every week and it couldn't be easier. The "icing on the cake" is the world-class Customer Service. After two quick prompts, a real person answers the phone within seconds. I don't get transferred. The person is very knowledgeable, friendly, polite, and most of all can answer my questions. They will also log onto my computer - with my permission - if that is the best way to help me. Cons I can't get all the reports I used to get in ACS People. Also, I have not found a way to link different families together (i.e. showing one family is a mother and father to another family). I also wish that Realm Financials would stop pushing back their timeline to include Payroll so we can switch from ACS Financials to Realm for that part of business, also. Review Source AN Andrew N. Director of Membership Religious Institutions Used the software for: 2+ years ### "Church Membership Projects and Sacraments" March 5, 2020 4.0 I work on our membership records, groups, the Realm app, events, registrations, classes, and even meals. I able to schedule all of these in Realm and push them out to a congregation of over 4,000 with relative ease. As a communications tool for a large congregation, Realm is our software of choice. Pros I like that, when used properly, Realm allows us to create profiles and provide a 360-degree story of a member's engagement with our church. Births, baptisms, marriages, deaths are dome of the events that we need to tell a member's story. Using the attachment feature allows us to attach all letters, documents, certificates, an communications that allow us to tell these stories. Realm allows us the option to digitally replicate the traditional church records and ledgers that we keep. It allows all of these documents to be easily accessed by out staff. We also find that Realm is critical to our mission when we are preparing for our annual Charge Conference. Being able to pull reports and statistics through setting up custom queries is critical to this mission. I also like that we can add specific attributes, roles, and committee descriptions that apply to the life and the ministries of our church. I taken on a project of digitizing decades of church records and documents and connecting them to member profiles. I would never have been able to accomplish this with such ease and accuracy if I did not have Realm as my primary software. Cons There is an occasional hiccup where we receive error messages, such as "504 Gateway Timeout" or "Internal Error." These are usually easily resolved when we contact the service center. Review Source SB Shannon B. Parish Administrator Religious Institutions Used the software for: 2+ years ### "I'm not a fan of Realm" November 1, 2021 1.0 I'm not pleased with the inadequacy of the software. It's very basic and does not run reports that the Vestry and Clergy need. I find myself having to merge several excel spreadsheets to get the info I need for email merges, etc. Pros I was not part of the integration and am having a hard time find something positive to say about Realm. It's unsophisticated as far as software goes, the reporting system is very simple and the results are inconsistent and I often find unexplainable errors. Cons When running queries, I would LOVE it to be more complex. You cannot run a giving query and get email addresses. Also, i've noticed households in queries when they dont match the criteria - I find a lot of mistakes. Review Source NF Nancy F. Bookkeeper Non-Profit Organization Management Used the software for: 2+ years ### "Realm is a Great Product!" November 17, 2021 5.0 Overall, I like working with Realm (and ACS OnDemand). I do not take new clients that do not have or won't (can't) switch to ACS Realm or OnDemand. I do not work with any other church software. Pros I started using Realm for Contributions when it first came out. I got an overview with a sales rep for about 15 minutes and was able to move forward with setup and use. I love that events and online giving are integrated into Giving and I don't have to guess who gave or enter from another source. Cons Queries are not the easiest. Sometimes I need a report for a fund with memos because the memos tell me how much of Outreach is for Shoebox Postage. I was able to get something, but it was a round about way. Reason for choosing Realm I have been working with ACS for over 20 years. I've been a financials trainer with ACS. I've been to conventions. For me, there is no better software or software company to work with. Review Source DS Dave S. Worship Pastor Religious Institutions Used the software for: Less than 6 months ### "A decent web-based database" October 30, 2020 4.0 The customer service has been good, and their demo was reasonably well done, though their app crashed for their employee multiple times. I asked some tough questions about features that they said they were still building, and they admitted that they really couldn't compete with planning center in terms of a service planning module, but other things seem pretty good. My preference would have been Planning Center overall, but our finance people pushed us towards Realm because of some of the options on that side, so I'm living with it and trying to figure out how to manage my volunteers and services in planning center while keeping our main database and pathways on Realm. It's not ideal, but Realm doesn't seem bad per say. One oddity was that Realm's marketing pitch included the fact that they were a family business. I love families, but "family business" to me is a point against when I'm dealing with a software development company - as a user I want excellence of design and programming with great customer service, not friendly staff who are also designing software. That being said, we haven't had any significant issues or feature limitations yet! Pros Because we were previously on ACS, it was easy to import previous data. The online interface is much friendlier than the old version, and it generally has good features and capabilities, but as with any database/CRM, it's all in how you set it up and implement use. Overall, it's a solid choice. Cons Being a Planning Center Services user who's dabbled in other Planning Center products, I prefer the integration and user interface of planning center. Overall Realm feels more PC than Mac - sturdy, but not as pretty and at times a bit frustrating with the number of clicks you need to do to get to where you want to go. It's functional, but it feels like it'll take longer for people to learn how to set things up and do things properly, which will impede good rollout and ultimately depth of functionality because of that. Switched from [ACS](https://www.capterra.com/p/2668/ACS/) We needed to update to a database that could be used more rigorously by multiple staff. Review Source LW Lynnette W. Financial Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Great product and support!" June 24, 2016 5.0 This product is not as robust as some of the other big products out there, but it has almost everything you need to get the job done. Many organizations do not need or want all the bells and whistles that those products have, nor the cost they come with. Realm manages people and their contributions with ease. It has the ability to use groups to track attendance and facilitate communication among the groups/ministries of the church. The customization fields allow for tracking needs specific to individual ministries as well. For attendance, there is a check in system that can be utilized that can be set up to provide security labels for children's ministry. It can also be used to check in for Sunday School or other events as well. This is tied to the attendance so that if the check in is utilized, the support staff/volunteer posting of attendance is reduced as well. Then you have the support. If you ever run into a question or issue, there are wikis to help you along. The wikis are not just a long list of stuff, but are set up so that when you click the "?" button, it opens the wiki that is specific to the page you are on, so no more searching for what you need in a long list. If that doesn't help, you always have the support team standing by so you can call and get assistance as well. They are always ready to serve and never talk down to you because you ask a "dumb" question. Pros I like that the software developers take the time to listen to the users and frequently upgrade the software with features that users need, not what they think we should have. The UI is intuitive and easy to use. The wikis are robust and use lots of pictures so there is not confusion as to what needs to be done. The support team in knowledgeable. Cons The search engine is not as robust as some other products, but that is improving as the product develops. Review Source TT Tim T. Group leader Religious Institutions Used the software for: Less than 6 months ### "Engagement/ministry portion of software only" June 15, 2020 3.0 While I am disappointed in its current messaging/ministry/engagement portion I cannot speak to the entire program. Since it is touted as a software that addresses all these church needs, I find it lacking on the ministry side. It seems more like this was added on rather than being an integral and integrated portion. My hope and expectation is that this capability will improve with time as the concept of a single system is very much needed. Pros The most favorable thing about this software is it intended as a single system for Church Management as well as ministry and group support. From the promotional videos it appears there is a very dynamic and interactive church management portion of the software to which I do not have access. Cons I can only comment on the ministry portion since I am not church staff and have no access to that portion. As an end user involved in leadership of several different ministries I was looking for this part of the program to be user friendly, attractive and engaging output, and easy to communicate and interact with group members. In its current format it does not support this type of need. It is a good membership listing but offers no analytics or graphical capabilities to the end user and really no ability to interact with the church. A standard e-mail system, which it should replace, is much more functional. The architecture of this portion of the software is very simplistic but not very simple. Finding where you need to go is difficult and getting back to where you previously were is equally difficult. There is a chat portion which is a nice idea but it tends to draw the user away from the program. The event posting has an RSVP but you can’t see all the names of those responding, only 1 or 2, and then the number of responders. There is minimal text formatting available. You can’t change font. or sizes, no bullet or number list, no centering. You can send a picture but it must be at bottom of message and will not accept a link. You can copy and paste but not pictures. You cannot change coloring of fonts or background. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.