# Page 5 | Realm Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Realm the right Church Management solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146265/Realm/reviews

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Realm

4.4 (273)

[View alternatives](https://www.capterra.com/p/146265/Realm/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Realm

## Showing most helpful reviews

Showing 101-125 of 273 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WG

Warren G.  
Trustee  
Religious Institutions  
Used the software for: 2+ years

### "Bethel Baptist Church - Wichita, Kansas"

November 10, 2021

4.0

Overall, OnRealm is a great time saver.

Pros

We love the features of entering individuals, families, groups and being able to print rosters.

Cons

The inability to keep and maintain business meeting minutes in OnRealm and be able to search them. Also, every time there is a change in reports, we have to go in and redo a majority of our reports because the format changes and extra unwanted columns appear.

Review Source

DD

Deb D.  
Congregational Administrator  
  
Used the software for: 2+ years

### "Realm, a Church Management System Crucial to Our Daily Operations"

October 5, 2017

4.0

Much better organization in the office. A tool to connect church members, and assist church leadership.

Pros

The interface is pleasing and fairly intuitive. The customer service is excellent. The tools available are very useful for our church. I appreciate the customized fields in the system that allow me to change certain terminology to better match our church.

Cons

There are bumps in the road sometimes with updates, whether it's an unexpected consequence, changed features, or having to teach volunteers a new way to use the software. I also appreciate how much Realm listens to customer feedback, but sometimes wish improvements could be made faster.

Review Source

DM

Dee M.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Realm"

March 5, 2020

4.0

Communication in our congregation has increased from volunteers, classes, leadership. Information is easier to get out to all of the congregation.

Pros

The software is set up to be member driven and not staff driven. You can add participates and they can then have access to functionality of the group.

Cons

The release of new features is sometime premature before they have worked the problems out. They are not good about getting back to you once they have something working properly.

Reason for choosing Realm

We had been with ACS for so long and we trusted their products.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

Communication purposes.

Review Source

BV

Brandon V.  
Next Generation Pastor  
  
Used the software for: 2+ years

### "Realm is a new and growing software and works great for every area of our ministry."

September 7, 2017

4.0

Pros

I love the integration between all different areas such as financials, attendance, and groups. I also am a huge fan of the app that allows me to quickly search for and contact church members. Reports pull easily and there are a ton of customization options throughout the various areas.

Cons

There are a couple features such as people being able to sign up for and see events without an account that are still missing. There are also times that setting up an event or pulling a report can be confusing at first, but their team is awesome at responding quickly and helping you figure out what you need to do.

Review Source

Hasan E.  
Senior Accountant  
Construction  
Used the software for: 6-12 months

### "As a Senior Accountant Using Realm Accounting Make work more easier "

July 29, 2020

4.0

Overall experience using Realm Accounting is very good.

Pros

The most thing I like in Realm Accounting is its make me save a lot of time doing other tasks. the reports are great, the live cycle business is good in this software.

Cons

Its tool one month to lean on Realm Accounting which is long time, And I hope if there's other courses online I can get.

Review Source

Jessica M.  
Founder, Co Owner, & Designer  
Religious Institutions  
Used the software for: 6-12 months

### "Love using Realm for all church communication."

March 5, 2019

5.0

Pros

I am a member of groups and different projects at church. This is a fantastic way for all of us to stay connected and communicate needs and events. I love that it emails me when there is an update so I don't have to check the app all the time.

Cons

So far there's nothing about Realm that I don't like. We'll see as time goes on.

Review Source

CA

Carol A.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Review of Realm"

November 15, 2021

4.0

Ease of use...efficiently keep up with our database of church members.

Pros

User-friendly, support is great, helps me to work a lot more efficiently

Cons

More options with printing church directory

Review Source

AF

Amy F.  
Office Admin  
Religious Institutions  
Used the software for: 2+ years

### "Church Management Made Easy!"

July 18, 2019

4.0

We highly recommend Realm to other religious institutions. It makes church management easy!

Pros

The best thing about Realm is that it is user-friendly! Our congregants love that. Also, they are constantly changing and updating the software, so it is becoming more and more useful in day to day church business!

Cons

Sometimes an aspect hasn't been developed or developed fully, but we do know the developers are working on it.

Review Source

VF

Vanessa F.  
Office Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### ""Don't know how we did ministry before Realm!""

August 17, 2016

5.0

We began using Realm 1.5 years ago and it has made a huge difference in how we do ministry. Once, all database information was locked to all but a few admins; now, our lay leaders have the ability to work together, accessing information, and reaching our congregants. One of our lay leaders commented, "I don't know how we did ministry before Realm!"

Pros

\-Love that customer feedback is important. I have always felt valued and my opinions and recommendations are taken seriously. -Ease of use! -Lots of great updates

Cons

Some of the email features could be better, and I'd love the ability to save documents in files.

Review Source

KL

Kathy L.  
Administrative Assistant  
Religious Institutions  
Used the software for: 6-12 months

### "Realm Is Great"

September 10, 2019

4.0

People are less likely to fall through the cracks when put on a pathway. Follow up is handled better and more likely to happen.

Pros

Being able to look up contact information of our attenders on my phone when I'm away from the office.

Cons

When a something is listed on my and a co-worker's task list and the co-worker completes the task, it is still listed on my task list. I have to check with her to make sure she did it before I can take it off of my task list.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

Realm has more options that help us do what we need to do.

Review Source

TK

Theresa K.  
Communications Specialist  
Religious Institutions  
Used the software for: 1-2 years

### "Realm Keeps Church Connected"

March 27, 2019

5.0

It has been an incredible tool for us to communicate with our congregation throughout the week and also to maintain current and reliable records of congregants, helping us keep people from falling through the cracks and not being engaged by the church in some way. We have loved Realm!

Pros

The ease of use on the backend as well as the modern platform feel for the users.

Cons

Occasionally I have had issues with pasting a Vimeo link in and instead of embedding the video (like it typically does), it just has the link instead. Might be an issue on Macs, since we haven't had that problem on any PCs.

Review Source

MM

Myra M.  
FINANCIAL SECRETARY  
Religious Institutions  
Used the software for: 2+ years

### "we were already using regulas acs people"

November 8, 2021

5.0

Pros

easy to use and get help using it. i love the posting of giving the most.

Cons

we were already using acs people when we went to realm.

Review Source

MG

Mari G.  
Development Assistant  
Religious Institutions  
Used the software for: 1-2 years

### "Poor"

September 17, 2020

3.0

Pros

To be all honest the only feature I like about this software is that multiple users can be logged in at once and users with a login can see the same info another person can see.

Cons

I don't think there's anything I like with this software. I get errors all the time and then I continually have to contact support.

Review Source

VR

Verified Reviewer  
Industrial Athletic Trainer  
Religious Institutions  
Used the software for: 6-12 months

### "Perfect for small or large churches "

January 18, 2019

4.0

Pros

For the past few years I have been attending a small community church. Just recently our church began using this for gathering information and tithing. There are many mornings that it is hard to get to the church on time with three teenagers, this app is great to donate to the church directly from my phone. I can get seated and during announcements make a payment without worrying about bringing the check book.

Cons

It took me a minute to get acquainted with the layout. I am afraid that inexperienced church members may not want to use this technology just because its an app but they just need to get past that!

Review Source

DM

Diana M.  
Administrative Secretary  
Non-Profit Organization Management  
Used the software for: 2+ years

### "ACS Software"

October 4, 2018

5.0

What we had before ACS/Realm did not group families together and Realm does. So looking up a child with a different last name has changed so much for us. That made a big difference for a lot of things. We are using more and more of the features all the time.

Pros

I like the ease in which information is entered and edited. I like that you can search for a report and then when you have the results you are looking for you can save it and use it over and over. Editing the parameters of the search is also understandable.

Cons

That we don't have Finances on it yet. Will be glad when we do.

Review Source

PM

Patsy M.  
Purchasing  
Accounting  
Used the software for: 2+ years

### "Don't"

September 12, 2022

1.0

This has been the most frustrating (and expensive) software that anyone could purchase. (And I have used more than the average person). It doesn't seem to automatically do anything, causing several issues. It has issues, where you can even email to the addresses listed as a group. To type the email, and system issues, causing a 2 min email to take an hour. Someone emailed to me twice and went to spam causing me to be blocked. I can go on and on. It should be free!

Pros

Nothing -This has been the most frustrating (and expensive) software that anyone could purchase

Cons

Every area has issues. Maybe the pay online works ok.

Review Source

DN

Debra N.  
Communications/Missions Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Mostly good. Love the idea."

February 13, 2018

4.0

Pros

The admin side is pretty easy to use once set up and our staff likes it. The pictures are helpful to new staff members who may not recognize everyone yet.

Cons

I don't think the app was ready to launch. It has created multiple communications problems. The newsfeed is very confusing to our folks - they don't get the point. Some people who get email notification of new newsfeed posts tend to answer them - and others are upset that they keep getting the replies (some comments not appropriate for everyone to see).

Review Source

JS

Jean S.  
Accounting  
Religious Institutions  
Used the software for: 1-2 years

### "Ease of tracking parishioners"

September 23, 2020

5.0

We purchased Realm with the goal of having multiple uses in our Parish, especially event attendee tracking, giving history, identifying different groups within the Parish and customizing communication to them. Generating year end tax statements is especially user friendly.

Pros

Two features stand out in their ease of use and helpfulness in tracking and identifying Parishioners. First, the search feature, and second, the reporting feature. This reveals how all of the information we are entering into the system works for our different groups - from event attendee tracking, or sending a year end tax statement.

Cons

The one problem with this software was the download of information from our prior software program, which was awkward. This resulted in certain information being populated in inaccurate fields in Realm.

Review Source

KN

KATIE N.  
communications coordinator  
Religious Institutions  
Used the software for: 1-2 years

### "Realm might work for you but it doesn't jive so great for us"

September 12, 2019

4.0

I wonder if Realm works better for larger churches. We have lots of problems with it. You can't print labels straight from groups, registration events are way more complex than they need to be....it isn't a perfect solution. I do know that our bookkeeper finds it very helpful so it may be my role and what I need Realm to do that is the problem.

Pros

The directory is helpful, and the customer support is good. My favorite part about Realm is the annual conference.

Cons

The programming is done in such a way that the software is not very user-friendly.

Review Source

BL

Brandylyn L.  
Business Manager  
Religious Institutions  
Used the software for: 2+ years

### "Strong Product "

December 3, 2018

5.0

Realm checks all the boxes for me when running a small church and needing confidence in the financial documentation.

Pros

Great financial controls, easy searching, great data collection, and top-notch reports.

Cons

Some of the financial strengths of ACS software were removed in an attempt to make the software more user-friendly. ACS used to be known for great customer service and sales, now the interaction is sub-par at best. Churches that need check-in and worship service management would still need additional software.

Review Source

MF

Misty F.  
Admin Asst  
Religious Institutions  
Used the software for: 1-2 years

### "Great Software for Church Membership"

January 24, 2019

4.0

Switched from using a membership database software that we had been using for many years. The improved ease and functionality we found once we switched to Realm was a breath of fresh air!!

Pros

Entering and editing member information was very easy and user friendly. Entering contributions could be fully automated with the right equipment (i.e., check scanner, etc.)

Cons

It can be a bit difficult to download reports at times. Additionally, the company is constantly updating the software. This is great because it's always being improved....but sometimes things will get moved around or will change in appearance, so it can take a few days to get used to the changes and find everything again.

Review Source

TZ

Tracy Z.  
Finance & Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Great!"

January 30, 2018

4.0

Reliable data, easy to use and explain to members how to use. Not complete. I know the software is still a work in progress. But this means that there are always updates to read about and find out how to use the new features or changes. This all takes time to manage. Also, would like to be able to use the accounting and payroll piece of the software, but I am not 100% comfortable switching to another unfinished product.

Pros

Ability to talk with customer support easily. Support is great! Also, like the ability to make suggestions about adding features to the software.

Review Source

SP

Sue P.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Realm Church Management"

November 20, 2018

5.0

Pros

To me, the most important feature of Realm is the multitude of ways it can be used for church management and record keeping. I can do mailings, emails, attendance, group tracking, contributions and pledge campaigns, reporting and many, many other features. It is very versatile and is easy and intuitive. This is a great program for any small to medium-sized church.

Cons

There are a few pre-set reports that I cannot edit. That is a feature I would like to see added.

Review Source

RJH

Rabbi Judah H.  
Rabbi  
Civic & Social Organization  
Used the software for: 2+ years

### "Great way to communicate with your people"

November 11, 2021

5.0

Pros

Simple to use and navigate through the options.

Cons

It does take a lot of steps to change members activity.

Review Source

JG

Judy G.  
Assistant Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Friendly use Program "

November 14, 2021

5.0

It is a great program. Can be used by others and very private use

Pros

It is very easy to self train. You can set others up to use it and they can only get to what they are allowed to see. The program being web-based is very nice

Cons

I have not found anything that I did not like about the program

Reason for choosing Realm

It sold itself with all that it can used for

Review Source

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