# Page 6 | Realm Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Realm the right Church Management solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146265/Realm/reviews --- Realm 4.4 (273) [View alternatives](https://www.capterra.com/p/146265/Realm/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Realm ## Showing most helpful reviews Showing 126-150 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Megan M. Parish Life Coordinator Religious Institutions Used the software for: 2+ years ### "Realm: An Excellent Church Management Software" August 20, 2019 5.0 We have solved our accounting issues by keeping them extremely organized. Pros The ability and ease of communicating to our church and the different ministry groups within our system. Cons There have been several glitches that have happened. Some of them took a few days to resolve. Review Source MM Mary M. retired Used the software for: 1-2 years ### "Realm is robust, customer service is unsurpassed, and software is very user-friendly." July 31, 2018 5.0 Ease of use, ability to store info about parishioners and link family members. Pros Created for churches with their special needs - like 'giving' instead of invoices. I used Quick Books before and even though it was the non-profit version, it was hard to use and statements were very much disliked by parishioners. Cons That I didn't find it sooner! There really is nothing I dislike. Even the ability to suggest enhancements is terrific. Review Source AH Annette H. Office Manager Religious Institutions Used the software for: 2+ years ### "I switched to Realm from ACS Membership several years ago. " June 14, 2018 4.0 The biggest benefit by far was the cost savings and not losing much of the functionality. We are a small congregation and being able to reduce the monthly cost of our software but still maintain the level we were accustomed to was huge. Pros The ease of use - the simplification. We are a small congregation and this suits our needs very well. Cons The reports function - since I was familiar with the previous ACS Membership module I keep wanting to do what I could before and that isn't always possible. Review Source JS Jessica S. Communications Director Religious Institutions Used the software for: 2+ years ### "Realm is an innovative product with great capability, but the user experience is still poor at best." September 11, 2017 3.0 Increases efficiency of church office staff. Pros The search features, both in searching for individuals and running custom queries. This enables us to save time when producing any kind of communication. Cons The end user (congregant) experience. For back-office staff Realm is a big help, but for our members it is a headache. For this reason, we have not yet released/used many of Realm's features like event registration, group messages, and the connect app. Congregants mainly use it for online giving only, and we still field lots of call and questions. The user must be very familiar with computer software programs in order to follow the logic of which buttons to click, etc. To a layperson, it's incredibly difficult. They really do need a giant red button screaming at them with what to do next. Review Source MT Meghan T. Assistant Preschool Director Used the software for: 1-2 years ### "Realm is a great tool for communication!" July 6, 2018 5.0 Pros I use Realm at work to communicate with members of the church and store information for attendance and general contact information. It makes things a lot easier and saves time for all who use it. Cons At times the realm server undergoes maintenance and certain parts of the program aren't accessible or they move very slow. You have to wait and document information so you can input it at a later time. Review Source TT Tyler T. Operations Director Religious Institutions Used the software for: 2+ years ### "Very Useful!" October 21, 2019 5.0 Pros It is very easy to use. It is very functional and I need to learn how to use it to its​ fullest potential. Cons It would be nice if there was some sort of texting feature built into it. Also, I would love to have automated/scheduled emails as well. Review Source CM Cindy M. Ministry Coordinator - Communication / Printing Religious Institutions Used the software for: 2+ years ### "Using Realm" August 20, 2019 5.0 Pros I find that Realm is easy to use for everyone. Good customer support and always available when needed. Cons The reports can be exported to PDF or Excel. This is good but I had to "refresh" my Excel after not using it as much. It now works well. Review Source KK Kathleen K. office admin Non-Profit Organization Management Used the software for: 2+ years ### "My Review of St. Tim's Usage" July 8, 2016 5.0 I use mostly the giving section of the program. I enter donations, print out reports to match financial statements of money coming in and print quarterly reports for members to find out where they are as far as their pledges. Pros Ease of use is number one in my book as far as the accounting is concern. Cut down my work time and easy to cross reference. Cons Getting labels and directories are still a major problem. I tend to do it the old long way instead of reading through instructions. Review Source DG Derek G. Pastor Religious Institutions Used the software for: 1-2 years ### "Realm has been very helpful and seems to be a the forefront of what's best next." October 24, 2017 4.0 Everything in one place. Giving, attendance, directory...and all with mobility. Overall, we have been very pleased. Pros Generally, the look and feel of the online and mobile experience are modern and nice. The app has been very useful. The financial integrations and features have been flawless. Cons Some very basic features have been slow in coming (e.g., allowing public registration for paid events). Also, account management has been challenging at times (e.g., changing account email, uninviting accounts where maybe a family email addressed was used twice for a couple, etc.). Review Source DJ Diane J. Financial Secretary & Treasurer Used the software for: 1-2 years ### "Realm has simplified my job and allowed me to be more mobile." July 17, 2018 5.0 I don't have to worry about running up to the church office to check information, I can access the database from home! I can allow other staff members to access individual areas of the program while keeping the financials confidential. Pros REALM offers easy online access from anywhere as well as the ability for church members to give online and view their contributions. Membership is easy to update and group attendance is much easier to track through the program. Cons We're still waiting for payroll to be included so that we can use REALM exclusively, without having to use ACS financials as well. Review Source HT Heidi T. Non-Profit Organization Management Used the software for: 6-12 months ### "Point Person Review" July 14, 2016 5.0 I am the point person at our church for all things Realm (aka Administrator). I've been using the program for a while and have enjoyed how user friendly it is. The support folks are sharp and quick to respond to our needs... especially during our transition to this program! They were great! Pros Ease of use; we don't need to worry about "what happens if a computer goes down?"; great support staff; pre-defined reports; dashboard; Data base and finances are linked in same system; great easy to understand on-line search/help. Cons I'm still working on figuring out/getting used to how to run custom reports. I know the information is in there... I just need to make it into a lovely, easy to read, report. When they added more pre-defined reports, I was delighted. Review Source RP Robert P. Executive Pastor Used the software for: 2+ years ### "The help staff has been great for us. We are waiting for some developments." January 31, 2018 4.0 work pathways, online directory, group communication, people data base information Pros The basic use is much easier to engage people. We can get staff using it. This tool has both sides of financial record keeping! Cons the email tool is too limited. We can't make it look any better, it doesn't keep a record of what is sent. The custom queries are still difficult for staff to understand and do on their own. Review Source AB Alisha B. Exec Admin Asst Religious Institutions Used the software for: 6-12 months ### "WE LOVE REALM!" October 26, 2018 5.0 We use this for everything... group messaging, pushing announcements, contributions, event calendar, church directory, etc Pros We use Realm for everything at our church – group messaging, pushing announcements, contributions, event calendar, church directory... the list goes on! It's pretty user-friendly, and customer service is alway super helpful. Our staff love it and our members rave about it! Cons Although the desktop site is great, the app needs some work. Also, it works better on Chrome than on Safari which is just weird. Review Source Kathy H. Communications Coordinator Religious Institutions Used the software for: Less than 6 months ### "This product is user friendly--for administrators and end-users. " October 24, 2017 5.0 Ease of use. Pros As someone that has been part of our adoption of this product from the beginning, I love hearing positive feedback from staff, leaders, and members of the congregation! I am thrilled that people see the value in the product and in learning how to use it and share it with others. Cons I would love for this product to include Facility Scheduler and for Realm connect to be an app that we can customize as a "one-stop shopping point" for all our users. Review Source HR Heather R. Facility & Event Coordinator Religious Institutions Used the software for: 2+ years ### "Great Customer Service and Support" March 15, 2019 5.0 They has great customer service and support. They are also working to expand and broaden the applications. Pros It is very comprehensive and easy to use. Cons There are function aspects that could be broadened. Review Source DK David K. Pastor Religious Institutions Used the software for: 1-2 years ### "Realm" February 19, 2019 5.0 Our experience with Realm has been outstanding. Their support has always been timely, not difficult to get and was easily understood. Pros This software is robust and accessible. It is an outstanding package that meets all our needs. Cons I have nothing to complain about. They do a great job of accommodating Canadian customers even thought they're not based in Canada. Review Source BW Becky W. Financial Assistant Used the software for: 2+ years ### "User friendly, wonderful customer service, and it works for all aspects of the church" June 14, 2018 5.0 Pros With the app and the fact that it is cloud based, you can access/work from anywhere. Also, members can update their own information. We use the online giving, and it will automatically post contributions to the members statement. Cons The fact that when you change a members information on the admin side and it does not reflect that change on the accounting side. Review Source KC Kevin C. Pastor Religious Institutions Used the software for: 2+ years ### "Past user of Realm" June 16, 2020 4.0 Had a rough time getting good support and the people I spoke with did not know the features of their own software. Pros Web based made it easier to access from any location. Cons Visitor follow-up features were weak. Needed to be able to log visitor interactions. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Realm Church Management Capabilities Review Source sS sherry S. Ministry Assistant Used the software for: 2+ years ### "Realm answers to my nightmare" September 20, 2016 5.0 i love the company. they are always asking us how they can improve. trying to work with ideas the customer has. very good at follow up. great tech support. Pros is very user friendly-coming from a non tech person. works well with our needs. Cons sometimes take a while to get some things changed-like we have an idea about what we want and it take the tech people a while to get it implemented. Review Source AM Adam M. Pastor Used the software for: 2+ years ### "Realm has been a great way to track our church membership and contact data." February 20, 2018 4.0 Pros Ease of use. It is very simple for our members to go to realm and get contact info for other members. Realm has also made it easy for our treasurer to track financial giving. Realm has made online giving very simple as well. Before, we were on the fence on whether to go that route or not. But with Realm, that decision was easy. We've been using that feature for a year now, and have not regretted it one bit. Cons When we signed up with realm (several years ago now) they told us that a mass-texting feature was on the way. This was one of the things which caused us to go with realm over other options. However this feature is still not available. Hopefully it is still in the works?? Review Source KA Kimberly A. Office Manager Religious Institutions Used the software for: 2+ years ### "REALM is easy to use and learn. The support staff are very helpful." January 31, 2018 4.0 Saves time and allows me to get information out quickly. Pros It can be accessed from any device. The members of our congregation are learning to communicate with one another and are finding value. Cons This is hard to say. Our biggest complaint is being able to turn off the email notifications. I have sent out instructions and hope that these will catch on. Review Source LW Lane W. Worship Pastor Religious Institutions Used the software for: 1-2 years ### "Realm is a Great Software Tool for Churches" August 10, 2021 5.0 Pros With Realm, we are able to connect with our members in an intentional way. Cons Sometimes, the app is very glitchy when used. Review Source MJ Melissa J. Operations Coordinator Religious Institutions Used the software for: 1-2 years ### "Realm has revolutionized how we assess congregational engagement. " March 12, 2018 4.0 Pros The interface is is easy to use and understand. Sometimes it's almost too easy! It helps us tracking engagement of our membership and check in with those folks we haven't seen in a bit. The security features for Children's check-in give our parents peace of mind. Cons From a stewardship standpoint it would be nice if the querying function had some more robust reporting options. We don't use the matching Accounting software so importing in to a different ACS product is challenging. Review Source DT David T. Group Leader Writing and Editing Used the software for: 6-12 months ### "Incredibly Frustrating" April 14, 2020 1.0 Nearly every time I have to use it ends in frustration, unexpected results, lost time, asking someone for solutions, etc. And I have over 30 years I.T experience. This software needs to go back to the design room. Pros It's at least an attempt to unify the communication in a church environment. Cons Extremely difficult to navigate. Lots of missing functionality. Difficult to manage news feeds. Software sometimes sends out emails without notice or options when editing an item. One bug will even send the emails with old info prior to an edit. Documentation was almost useless. Extremely difficult to figure out how to get a task done. Something as simple as signing up for a small group is too buried for most users to locate, so everyone ends up contacting the group leader, asking to be signed up. Reason for choosing Realm Not involved in the decision. Review Source DH Dora H. Church Administrator Religious Institutions Used the software for: 6-12 months ### "Only a year with Realm but many years with other ACS products" February 20, 2018 3.0 The ministerial staff wanted a way to connect with church members without using email and/or social media. We have found that most members rather use email and social media as their sources for information. Pros I like having the ACS support staff to help when I have questions. Groups are good to have when I need to send a message to all members of a group. Cons Realm is not very report friendly. I am accustomed to querying on any field with People but Realm doesn't react well to multiple field queries. The financial (contributions) portion is based on "gift date" rather than "deposit date" which most general ledgers use "deposit date" as the basis for all reports. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.