# Page 7 | Realm Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Realm the right Church Management solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146265/Realm/reviews

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Realm

4.4 (273)

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Last updated March 13th, 2026

# Page 7 - Reviews of Realm

## Showing most helpful reviews

Showing 151-175 of 273 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BB

Brenda B.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Very user-friendly"

November 1, 2021

5.0

Pros

Safe, Off-site, secure, user-friendly, multi-user, easy to read reports

Cons

The reports are great, but would be nice to be able to customize them a bit more.

Review Source

PC

Paula C.  
Church Clerk  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very helpful, staff is very knowledgeable of their work"

February 20, 2018

5.0

The help from the Representative and understanding my work more clearly.

Pros

User friendly and easy to find what I'm looking for. Reports are easy to understand. Easy to find what I am looking for.

Cons

It does not have Payroll which have us to work out of another software for that purpose. When calling Realm it does take a bit long for someone to answer the phone, i understand you are helping other people situations as well and i thank you for helping me every time i call.

Review Source

RM

Roni M.  
Data Administrator  
  
Used the software for: 6-12 months

### "As a large multi-campus church, we experienced a relatively stress-free implementation and roll-out."

July 17, 2018

4.0

Provides another tool for improved communications with congregation. Used by staff to manage people's information and giving. We use Checkin weekly for 120 students and approximately 500 children. We are still ramping up Realm use within our 200+ small groups, but those group leaders who have embraced it are fans!

Pros

Realm is generally intuitive and easy to use. We are pleased to see the new features rolling out this year and the roadmap planned for 2019.

Cons

As a new product, it still needs more granularity in reporting capability. Need to be able to search all data fields and do mass changes on additional data fields, such as Family Position once children age out.

Review Source

JM

Jill M.  
Center Manager  
Religious Institutions  
Used the software for: 2+ years

### "We find realm most helpful for all we do and await it's full capacity! "

January 23, 2018

5.0

All our separate systems are now combined into one!

Pros

\* Accounting and people data in one \* Report building \* Event registration \* Charts, graphs and info queries \* Accounting inquiries

Cons

\*Software errors \*Doesn't store data \*Not always user friendly \*No email trail \*Can't enter a gift for a year prior

Review Source

VR

Verified Reviewer  
Missions Resident Intern  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Everything you need "

February 26, 2020

4.0

Pros

I like all the information that you can enter about the many church members you have. There is a place to find out everything you would need to know about what they are involved in the church. The group features and pathways are so easy to work with.

Cons

I don't like how you can't easily copy and paste members of one group into a volunteer group and vice versa.

Review Source

GQ

Ginger Q.  
Assistant to Lead Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Realm"

January 7, 2020

5.0

Following visitors from visit to joining is great.

Pros

It is very user friendly and the customer support was very quick & efficient with handling any issues.

Cons

I did not like being unable to schedule an emails to go out on a later date. This would be a great fix

Review Source

NU

Nickole U.  
Ministry Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Coming from Church Helpmate was smooth "

January 31, 2018

5.0

The families being linked together makes things so much easier. Allowing leaders to see some but not all of the profiles is great. Taking attendance while in class is helpful. Just started using the accounting part - still learning.

Pros

The Customer Service. They are the best of anyone I deal with. They have never sounded put off by helping us. They know the product well enough to have never had to "put me through to another dept." where we all know usually means disconnection.

Review Source

CM

Carol M.  
administrative assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Realm at Life Church"

September 2, 2016

5.0

I've found Realm to be very user friendly and can usually figure out how to do things without contacting customer support. We don't use all of the features but I want to learn more so I can see how we can use Realm in other areas.

Pros

I love the Contributions capabilities. The check scanning makes data entry much easier and is a great way to keep the giving records accurate. I also love the Custom Report functionality. I am able to get reports quickly and very easily.

Cons

Sometimes when I click the back arrow a pop up box appears where I have to click the ALLOW box to continue. It is an extra step and I don't see the value.

Review Source

Amy S.  
Owner & CEO  
  
Used the software for: Less than 6 months

### "Realm is a software I use when I volunteer with my church"

November 17, 2017

4.0

The key benefits that I get is being about to create and communicate with GROUPS within our church. I can communicate with them easily and mark attendance for when the groups meet. I feel that I need to learn about all the features about Realm and that will take time. From the Check In feature to the Attendance tracker, I really need to spend a day to understand everything that Realm can do for me and my church.

Pros

Realm really is a great tool to assist our church ministry. I really enjoy the user experience in terms of being about to use Realm from my laptop, smartphone or tablet. It is very easy to send out mass emails to various church groups within our ministry like the book club, flower guild and youth events. The member profile piece is easy to use and customize. I can track church member contributions, family situation and what activities they are involved with at our church. The Small Group Activity area is VERY helpful because I can attach and track members of certain groups with our church and they can communicate within that group through Realm and no one will get emails that are not relevant to them.

Review Source

LB

Linda B.  
Office Manager  
  
Used the software for: 1-2 years

### "Support is always helpful could not ask for better"

January 31, 2018

5.0

Pros

The ease of use of the software and the support staff that is always ready to walk me through and issue and help with any kind of report or problem I have.

Cons

The system does not have some of the best features available to pull into reports, the directory function should allow for mailing and physical address to be displayed. Also the picture format when you print the directory is so small it is useless.

Review Source

Adam T.  
Chaplain  
  
Used the software for: 6-12 months

### "Realm makes church planning easy"

June 28, 2018

5.0

Pros

I use realm to keep track of attendance at church and to help keep a log of members. It works great as a communication platform for the staff and volunteers as well.

Cons

There have been a few times where the platform is inaccessible due to server issues and this can be frustrating when you need to document attendance on the spot.

Review Source

GT

Gene T.  
Church Administrator  
  
Used the software for: 2+ years

### "Excellent web-based church management system"

July 24, 2018

5.0

Pros

Intuitive and very easy to use across a wide variety of platforms and operating systems (PC, MAC, iPhone, iPad, Android)

Cons

Development of new capabilities is slower than desired. However, when new capabilities are fielded they are excellent

Review Source

Felipe M.  
Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Realm is really easy to use from a user's standpoint and comprehensive."

July 25, 2019

5.0

Pros

I like the updates I get easily on my phone through the app and how easy it is to respond to a post through email. I like the marketplace section as well as the ability to chat through the app with people in the community.

Cons

There really isn't anything I have encountered that I haven't liked about this app.

Review Source

BP

Bethany P.  
Financial Coordinator  
Religious Institutions  
Used the software for: 1-2 years

### "Love working with the staff. Easy way to connect the church family."

February 6, 2018

4.0

Contribution summary reports.

Pros

Great way to connect with the entire congregation at once. Thankful it has an app as well as desktop access. Reports are great to work with as far as contributions.

Cons

Events can be tricky to set up as well as the payment reports lay out. Would like to be able to click on email address on congregant page and not just when you search for them in the directory.

Review Source

PN

Pam N.  
Financial Secretary  
  
Used the software for: 2+ years

### "Good"

April 11, 2018

4.0

Pros

Ease of use and ability to access congregation easily. I integrates easily. I like the dash board.

Cons

I would like for it to do more than it does now. I would like to be able to send out group texts and whole congregation texts.

Review Source

JW

John W.  
Database coordinator  
Facilities Services  
Used the software for: 1-2 years

### "Easy to use and flexible"

August 24, 2016

4.0

I have been using this software over 18 months. Was able to add fields we wanted. Had great help getting the changes from the support folks. They are always helpful and guide you as needed.

Pros

The ease of use. Dashboards shows you at a glance so many items in the database. Counts of people, age groups when you add birth dates. Family count and average size of family. Numbers of ministry groups and member numbers. Allows you to get into groups and see who members are. We send email to group, individual or whole congregation that have email.

Cons

Not much I don't like. The product is always improving. Sometime a change goes into effect and the way I move in the database changes. I don't like this but it makes things better. It is documented but just don't like change.

Review Source

AS

Amanda S.  
Administrative Assistant  
Religious Institutions  
Used the software for: 6-12 months

### "Realm review"

September 5, 2019

4.0

Pros

Pathways is my favorite feature. Overall it is very easy to use and makes my job easier which is always the goal with software. It gives me more functionality than I ever had before.

Cons

Sometimes I can't do something that seems like I should be able to. But they are constantly updating and adding new features so it doesn't happen that often.

Review Source

DC

Debby C.  
Administrative Assistant  
  
Used the software for: 2+ years

### "Realm is a great way to communicate with larger and smaller groups in our church"

August 1, 2018

5.0

Pros

Easy to navigate. Easy to check-in, take attendance, and give online. The online directory works well.

Cons

Would like more flexibility in personalizing reports in accounting and giving. Can't run all the reports I would like.

Review Source

CM

Chris M.  
Lead Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Realm Makes Things Easy"

December 30, 2016

5.0

The realm has helped our leadership team navigate the church planting process. Planting churches isn't easy, but Realm has made it a lot easier. We've been able to communicate with each other and keep focused as we moved from our planting stage to our public ministry phase.

Pros

Easy to use. Mobile accessibility. Convenient and cost effective.

Cons

New features are always being added which are making an already powerful product better.

Review Source

MB

Mary B.  
Financial Secretary  
  
Used the software for: Less than 6 months

### "I love Realm. It is very easy to use and to learn how to accomplish tasks. "

September 12, 2017

4.0

Children's check-in kiosk. We are beginning a new discipleship track and Pathways will help us keep this organized.

Pros

The ease in finding people. Simply start typing a name and options pop up quickly. The check-in kiosk was a big factor in our purchase. The help feature is excellent. Click on the question mark on any page and immediately go to help for the page you are on. Online contributions post automatically when they hit the bank.

Cons

Because it is new, reports are somewhat limited. We were used to many reports and many options to customize them. The Family Directory looks good but the only option you have is what families to include, you cannot customize the information. For example, birthdays aren't included. I can't print a group of profiles at the same time. This would be a useful tool for our Deacon Family Ministry plan. The most I can print is a family profile.

Review Source

BJ

Bill J.  
Finance Manager  
  
Used the software for: 1-2 years

### "Very user friendly an customer support is top notch."

February 21, 2018

5.0

Pros

Ease of Use; Cust. Support; Not just a church office software, but a church community software. ; Best feature is the continual improvement of the software based on comments from users.

Cons

Connect App is unstable. The registration process too hard for some of our members. Software fails to recognize if user is already registered and results in duplicate users.

Review Source

CM

Colleen M.  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Realm Review"

September 13, 2018

5.0

No problems!

Pros

Its easy to use and the customer service reps are always available, knowledgeable and understand my problem or request.

Cons

That a couple of times I havent been able to pull a report I thought I needed.

Review Source

RL

Roger L.  
Treasuer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Review of Realm By Roger"

July 11, 2016

4.0

It was a good program, software upgrades have improved it Also the upgrades are explained really good

Pros

the ease of setting up profiles and changing them

Cons

There are a lot of words I don't understand( Note I am a senior citizen)

Review Source

TD

Teresa D.  
admin assistant  
  
Used the software for: 1-2 years

### "I mostly use the membership management function. It is repetitive actions so I don't explore much."

January 16, 2018

4.0

Pros

Easy to learn. I had never used this software when I started my job in October 2016 but I developed proficiency quickly with the functions I use.

Cons

Too many clicks on some functions, like taking attendance, running group reports. Sometimes, I open two tabs so that I don't have to go back through the various steps to get back to the last screen I was on.

Review Source

DS

Dana S.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Realm for Church Membership"

October 31, 2018

4.0

Performs the functions that we need. Wish it would do everything that a church needs all in one program.

Pros

Able to keep up with all membership information

Cons

Reports are sometimes hard to get exactly what you are looking for.

Review Source

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