--- title: "Chatwee Social Chat Widget Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chatwee Social Chat Widget Software - reviews, pricing plans, popular comparisons to other Other Marketing Software products and more." source_url: "https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Chatwee Social Chat Widget Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Chatwee Social Chat Widget ## What is Chatwee Social Chat Widget? Chatwee is a live chat app used to facilitate real-time communication between: - members of online communities - teams - virtual event attendees - counselors and individuals seeking online support via private, public, and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you. Effortless installation will get you going in minutes. Add a dynamic social hub to your site today. ## What is Chatwee Social Chat Widget used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Other Marketing Software](https://www.capterra.com/other-marketing-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 90% Neutral 0% Negative 10% Starting price $19 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chatwee Social Chat Widget?[Manage this product listing](https://www.g2.com/products/chatwee/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chatwee Social Chat Widget 4.3 (20) VS. [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price $15 Per User Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (20) Ease Of Use 4.6 (22,799) Value For Money 4.1 (8) Value For Money 4.6 (15,350) Customer Service 4.1 (17) Customer Service 4.7 (13,607) ## Chatwee Social Chat Widget alternatives [4.4 (4,116)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,244)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,729)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [View all alternatives](https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/alternatives/) ## FAQs about Chatwee Social Chat Widget Overview ### Which roles and teams benefit most from Chatwee Social Chat Widget? Chatwee Social Chat Widget benefits business owners, CEOs, and directors who want to host community conversations and engage website visitors directly. Sales and operations teams can answer inquiries and coordinate customer communication, while web developers manage on-site chat implementation. Consultants, educators, and support professionals use it to facilitate discussions and provide guidance. Answer based on 20 reviews Overview ### What company size and specific industries is Chatwee Social Chat Widget built for? Chatwee Social Chat Widget is designed for organizations running online communities, virtual events, mental health support services, team communication, live trading, church services, educational webinars, and live video streaming. The description does not specify company size, but the product appears suited to organizations in these communication-focused sectors. Features and Usability ### What are the key features of Chatwee Social Chat Widget? Chatwee Social Chat Widget offers widgets for embedding chat on websites, live chat and real-time consumer-facing chat, and multi-channel communication. It includes geotargeting, @mentions, file sharing, transcripts/chat history, reporting and analytics, real-time notifications, single sign-on, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Chatwee Social Chat Widget starts at free for 5 simultaneous users and 1 chat room. Paid plans are the $19 Standard plan, $29 Pro plan, and $69 Ultimate plan, plus a custom-priced Enterprise tier. A free version and free trial are available, with limits on users, rooms, uploads, and message history. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Chatwee Social Chat Widget offer? Chatwee Social Chat Widget provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual, self-paced learning and can walk users through common steps and product functions. Getting Started and Support ### What customer support options does Chatwee Social Chat Widget offer? Chatwee Social Chat Widget provides Email/Help Desk, FAQ/Forum, and Chat support. Users describe the support team as responsive, helpful, and open to suggestions, with quick answers to questions and a positive overall service experience. Some also note that support staff leave a strong impression. Answer based on 3 reviews ## Features AI summary Based on 6,967 Other Marketing Software reviews Capterra data shows that buyers of live chat software rank the following features as their top priorities: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Chatwee Social Chat Widget supports all three of the features reviewers rate highest: **Chat/Messaging**, **Real-Time Notifications**, and **Multi-Channel Communication**. Together, these capabilities help businesses respond faster, manage conversations across touchpoints, and keep customer communication active as it happens, allowing teams to deliver quicker service and maintain more consistent interactions. Real-Time Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases File Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Interaction Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Third-Party Integrations 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Chatwee Social Chat Widget 17 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Chat/Messaging: Communicate using direct chat or messages within the system - Customizable Branding: Add customized logos and colors to align with company branding - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Geotargeting: Geographic location of visitors determines behavior of the software - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation --- Get Advice We can help you find the software with the features you need. Features 4.0 (15) 4.0 Based on 15 reviews ## Pricing Value for money 4.1 (8) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/pricing/) Free $0.00 It includes: - 10 MB File Upload Limit - 14 Days Message History Standard $19.00 Flat Rate,Per Month It includes: - 14 Days Message History - 150 MB File Upload Limit - 1 Moderator - CSS Customization - Dedicated Support Pro $29.00 Flat Rate,Per Month It includes: - 300 MB File Upload Limit - 30 Days Message History - 3 Moderators - CSS Customization - Dedicated Support - Group Chats - Message Premoderation - Single Sign-on Ultimate $69.00 Flat Rate,Per Month It includes: - 10 Moderators - 1 GB File Upload Limit - 90 Days Message History - CSS Customization - Dedicated Support - Group Chats - Message Premoderation - Single Sign-on Enterprise Contact Vendor for Pricing It includes: - CSS Customization - Dedicated Support - Feature on Demand - Group Chats - Message Premoderation - Single Sign-on - Unlimited Days Message History - Unlimited Moderators - Unlimited Upload Limit - White Label Value for money 4.1 (8) 4.1 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (17) 4.1 Based on 17 reviews ## User reviews Overall rating 4.3 Based on 20 reviews Filter by rating Counts reflect reviews available in this feed. 5(12) 4(6) 3(0) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful Israel O. Supervisor Used the software for: Less than 1 year ### "Chatwee: A Valuable Tool for Building Online Communities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2025 My overall experience with the Chatwee Social Chat Widget has been mostly positive, with a few areas that could be improved Pros Chatwee works seamlessly across devices (desktop, mobile, and tablet) and integrates with popular platforms like WordPress, Facebook, and more Cons The widget may not support all languages, which could be a barrier for non-English-speaking users YS Youth Support Officer Youth Support Officer Used the software for: Less than 1 year ### "Useful for our online community" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 19, 2018 Pros We are a UK charity called The Mix. Here at The Mix, we help young people take on any challenges they are facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. We run group chats Sunday-Thursday evenings and have been using Chatwee as our chat software for almost a year. We’d been looking for a new chat software to move to and came across Chatwee. What we liked about Chatwee is that it had almost all of the features we needed to run our group chats, such as option to create rooms multiple rooms and customise the colour of the chat rooms. There were a few features we still needed and Chatwee were able to build them for us. Users have the ability to mute each other and moderators can freeze and kick users. Whenever we come across a bug, these are often fixed quickly within a few days which works perfectly for us as we run our chats most evenings of the week. Cons There’s been a few occasions where there's been maintenance work scheduled which we haven't been informed of. This has meant we've had to cancel our group chats because we can't access the software. In terms of the chat software, there isn’t a notification when someone joins or leaves a room which can be difficult for us as our chats get busy so it’s hard to keep track of who’s in the room. Users can also be active in multiple rooms at once. If they join one room and leave to go to another room, they still remain active in the other room which can be confusing for moderators and other users. There also isn’t an option to add caps the rooms to limit how many people can enter the room. This would be helpful for us as our chats get busy. OW Owner Owner Used the software for: Less than 1 year ### "Just awful. Buyer beware." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 21, 2017 None. In fact, it was more detrimental due to losing the money I paid. Pros At first, it was easy to use. That is the reason we chose it. In the end, there was nothing I liked about the product. There are better solutions than this by a longshot. Cons Terrible software. While easy to use, there were zero features and barely any functionality. In order to add a feature, they wanted me to pay them more money! When I told them that the product did not fit my needs, they refused to offer me even a prorated refund. Very greedy. Do not purchase this product if you value your money. ED Educator Educator Used the software for: Less than 1 year ### "HIGHLY USEFUL FOR EDUCATION" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 10, 2018 Pros We are running a non-profit educational website (NammaKalvi.org) and we came through this product - Chatwee. Still, there are many competitors in this category of chatting product, many more products (good are bad) but for our needs, Chatwee fits the best. We want to include a platform on our website as any visitors to our website (students and teachers) can chat with one another like social media. It is very helpful in asking questions, answering doubts, announcing important news and so on. It has a Facebook login also. It has a support section that we can add our support staffs to answer to our visitors. There is a one-one private chat, group chat, able to create rooms, customize the color and appearance to our needs. Some people telling bad about this, but for our needs, it fits the best in the market. The Chatwee customer care is really appreciatable. The will answer to any questions and doubts. Really one of the best product on the market, when you want the above features. They even reduce the prize based on your needs. Just a wonderful humanity and just try this. If you are like me, you will love it. Cons Use for a week. At first, I think it is not worthy but it is much worthy. It has all the functionality an educational website can get. But sometimes it is lagging when loading. Some bugs are there but I think it will be solved soon. I hope Chatwee can add more functality and grow bigger and better. CE CEO CEO ### "A unique chat experience with Chatwee" 5.0 May 16, 2017 Huutomaa.com is a Finnish penny auction site where you can find exciting brand-new auctions at low prices. Huutomaa.com gives you a unique and fun alternative to normal auctions. At the same time Huutomaa.com offers a chat service produced by Chatwee. In chat our customers can chat with each other, share their feelings and take part in thrilling chat based games, draws and quizzes and win different prizes like gift cards or surprise packages from well-known retailers. Chatwee is one of the best group chat services, there is anything like it on the market. It has several great features and wonderful functions such as a basic group chat, private chat, registration for your own chat account, multiple login in styles (including for instance Facebook and Google+), easy moderation system and it's very affordable. You can even chat via your mobile device and share YouTube videos or pictures to other people. What does one of our loyal customer say about Chatwee? "Chatwee look's good, registration and changing profile picture and description text is easy. In addition emoticons are fun and useful when there is no words to describe. In Huutomaa.com I could not think any other chat app than Chatwee that they offer us. Chatwee runs well, there is updates in time to time to keep it working and what I have seen and heard from other Chatwee users there is no complaints." Chatwee's customer support is very friendly and you will get answers quickly. It was also very easy to install chat to your own website. You can also customize your chat theme in a way you prefer. We think Chatwee is a great way to get more customers and offer not only free but also paid services for them. Both Huutomaa.com customers and our chat staff enjoy every time chatting with Chatwee. OM Operations Manager Operations Manager Used the software for: Less than 1 year ### "Just What we Needed for our online Viewers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2018 Pros We tried quite a few chat apps before we found Chatwee, and I’m glad we did! Chatwee solved many of the problems we were having with chatters on our nationally syndicated radio show’s video streaming web page. Our users responded positively to this elegant and easy to use app. Chat offers a boatload of management options from login controls to user management to appearance. And banning trolls is a breeze. Chatwee support is responsive and personal. They can even offer customization if you have a unique need. Chatwee has become an important part of our online strategy; as we grow, we plan to take Chatwee along with us. A truly great chat app! Cons So far, we haven't had a negative experience. SM Senior Mechanical Consultant Senior Mechanical Consultant Used the software for: 3-5 years ### "Better than others" 4.0 October 15, 2018 Pros With so many other chatting and video chatting apps that came out, chatwee is still my choice of app since I feel secured and free when I am using it since social media nowadays is too fast when it comes to schisms. Cons I have no bad experience with the app so far and hopes nothing will ever be. SC Supply Chain Planner Supply Chain Planner Used the software for: 3-5 years ### "Excellent chatting experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 12, 2018 Pros I have been using it for personal use because unlike messenger and other chatting applications I feel secured with chatwee because lesser user and less trouble of my account or conversations to be hacked. Cons Overall, this application is excellent and I can't remember any bad experience about it. IE Industrial Engineer Industrial Engineer Used the software for: 1-3 years ### "Better than chatting experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 11, 2018 Pros Aside from the chatting or video chatting app that I've been using, Chatwee is so easy to use not just for personal but even in the business set-up. Cons So far I don't encounter any issue or problem with it and hopes it retains to be this way forever. PS Process Specialist Process Specialist Used the software for: 1-3 years ### "Good chatting app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2018 Pros Good and easy to understand feature or interface. It makes communicating and chatting like a piece of cake to do. Cons It already offers what it suppose to do but would like to see any upgrade or updates on this app. [View all Reviews](https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.