# Chatwee Social Chat Widget Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Chatwee Social Chat Widget Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget

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# 

 Chatwee Social Chat Widget Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Chatwee Social Chat Widget

## What is Chatwee Social Chat Widget?

Chatwee is a live chat app used to facilitate real-time communication between: - members of online communities - teams - virtual event attendees - counselors and individuals seeking online support via private, public, and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you. Effortless installation will get you going in minutes. Add a dynamic social hub to your site today.

## What is Chatwee Social Chat Widget used for?

[Live Chat](https://www.capterra.com/live-chat-software/)

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

90%

Neutral

0%

Negative

10%

Starting price

$19

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Chatwee Social Chat Widget

4.3 (20)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$19

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (20)

Ease Of Use

4.6 (22,590)

Value For Money

4.1 (8)

Value For Money

4.5 (15,176)

Customer Service

4.1 (17)

Customer Service

4.4 (13,441)

## Chatwee Social Chat Widget alternatives

[4.6 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

File Sharing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Interaction Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Third-Party Integrations

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Chatwee Social Chat Widget 15 features

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

Add customized logos and colors to align with company branding

Public or private sharing of digital files such as documents, audio/video, images, and more

Geographic location of visitors determines behavior of the software

Track interaction history by documenting conversations for contacts

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Engage in direct, instant messaging with consumers

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Get Advice

We can help you find the software with the features you need.

Features

4.0 (15)

4.0

Based on 15 reviews

## Pricing

Value for money

4.1 (8)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/pricing/)

Free

$0.00

It includes:

-   10 MB File Upload Limit
-   14 Days Message History

Standard

$19.00

Flat Rate,Per Month

It includes:

-   14 Days Message History
-   150 MB File Upload Limit
-   1 Moderator
-   CSS Customization
-   Dedicated Support

Pro

$29.00

Flat Rate,Per Month

It includes:

-   300 MB File Upload Limit
-   30 Days Message History
-   3 Moderators
-   CSS Customization
-   Dedicated Support
-   Group Chats
-   Message Premoderation
-   Single Sign-on

Ultimate

$69.00

Flat Rate,Per Month

It includes:

-   10 Moderators
-   1 GB File Upload Limit
-   90 Days Message History
-   CSS Customization
-   Dedicated Support
-   Group Chats
-   Message Premoderation
-   Single Sign-on

Value for money

4.1 (8)

4.1

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.1 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (17)

4.1

Based on 17 reviews

## User reviews

Overall rating

4.3

Based on 20 reviews

Filter by rating

5(12)

4(6)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

Israel O.

Supervisor

Education Management

### "Chatwee: A Valuable Tool for Building Online Communities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2025

My overall experience with the Chatwee Social Chat Widget has been mostly positive, with a few areas that could be improved

Pros

Chatwee works seamlessly across devices (desktop, mobile, and tablet) and integrates with popular platforms like WordPress, Facebook, and more

Cons

The widget may not support all languages, which could be a barrier for non-English-speaking users

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Web Developer

Entertainment

### "Perfect for my Website! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2019

Now I have it, It will be a permanent feature to my site. I and my users love it!

Pros

Easy to install, lots of features, and a good price! I had a good experience with the support staff too, which really helps give a good impression of a company

Cons

Hard to think of something, the price could be a little lower, but it is still great value for money, I really find it hard to fault chatwee

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Marvin Bryan G.

Supply Chain Planner

Electrical/Electronic Manufacturing

### "Excellent chatting experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 6, 2018

Pros

I have been using it for personal use because unlike messenger and other chatting applications I feel secured with chatwee because lesser user and less trouble of my account or conversations to be hacked.

Cons

Overall, this application is excellent and I can't remember any bad experience about it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jason D.

Demand Planning

Electrical/Electronic Manufacturing

### "Chatting App"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 11, 2018

Pros

Its nice to connect with my colleagues,friends and family member. This app enables me to communicate to them easily and freely without fear.

Cons

Nothing bad to say about this app but hoping the team to continue to innovate because there's always a room for improvement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Joel Jude T.

Senior Mechanical Consultant

Mechanical or Industrial Engineering

### "Better than others"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 10, 2018

Pros

With so many other chatting and video chatting apps that came out, chatwee is still my choice of app since I feel secured and free when I am using it since social media nowadays is too fast when it comes to schisms.

Cons

I have no bad experience with the app so far and hopes nothing will ever be.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alyssa Michelle B.

Industrial Engineer

Electrical/Electronic Manufacturing

### "Better than chatting experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 10, 2018

Pros

Aside from the chatting or video chatting app that I've been using, Chatwee is so easy to use not just for personal but even in the business set-up.

Cons

So far I don't encounter any issue or problem with it and hopes it retains to be this way forever.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Pete Cenon L.

Process Specialist

Management Consulting

### "Good chatting app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2018

Pros

Good and easy to understand feature or interface. It makes communicating and chatting like a piece of cake to do.

Cons

It already offers what it suppose to do but would like to see any upgrade or updates on this app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Eric H.

Operations Manager

Broadcast Media

### "Just What we Needed for our online Viewers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2018

Pros

We tried quite a few chat apps before we found Chatwee, and I’m glad we did! Chatwee solved many of the problems we were having with chatters on our nationally syndicated radio show’s video streaming web page. Our users responded positively to this elegant and easy to use app. Chat offers a boatload of management options from login controls to user management to appearance. And banning trolls is a breeze. Chatwee support is responsive and personal. They can even offer customization if you have a unique need. Chatwee has become an important part of our online strategy; as we grow, we plan to take Chatwee along with us. A truly great chat app!

Cons

So far, we haven't had a negative experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Emmanueliza L.

Senior Product Assistant

Retail

### "Good Chat Widget"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 22, 2018

Pros

It is somehow convenient to use and I'll be able to communicate quickly.

Cons

None. Just an upgrade on its features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Aife W.

Youth Support Officer

Non-Profit Organization Management

### "Useful for our online community"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 18, 2018

Pros

We are a UK charity called The Mix. Here at The Mix, we help young people take on any challenges they are facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. We run group chats Sunday-Thursday evenings and have been using Chatwee as our chat software for almost a year. We’d been looking for a new chat software to move to and came across Chatwee. What we liked about Chatwee is that it had almost all of the features we needed to run our group chats, such as option to create rooms multiple rooms and customise the colour of the chat rooms. There were a few features we still needed and Chatwee were able to build them for us. Users have the ability to mute each other and moderators can freeze and kick users. Whenever we come across a bug, these are often fixed quickly within a few days which works perfectly for us as we run our chats most evenings of the week.

Cons

There’s been a few occasions where there's been maintenance work scheduled which we haven't been informed of. This has meant we've had to cancel our group chats because we can't access the software. In terms of the chat software, there isn’t a notification when someone joins or leaves a room which can be difficult for us as our chats get busy so it’s hard to keep track of who’s in the room. Users can also be active in multiple rooms at once. If they join one room and leave to go to another room, they still remain active in the other room which can be confusing for moderators and other users. There also isn’t an option to add caps the rooms to limit how many people can enter the room. This would be helpful for us as our chats get busy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/reviews/)

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