# Chatwee Social Chat Widget Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Chatwee Social Chat Widget the right Live Chat solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146274/Chatwee-Social-Chat-Widget/reviews

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Chatwee Social Chat Widget

4.3 (20)

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Last updated March 13th, 2026

# Reviews of Chatwee Social Chat Widget

Ease of use

4.4

Customer Service

4.1

## Pros and Cons in Reviews

Israel O

SupervisorEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“Chatwee works seamlessly across devices (desktop, mobile, and tablet) and integrates with popular platforms like WordPress, Facebook, and more“

March 5, 2025

## Showing most helpful reviews

Showing 1-20 of 20 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Israel O.  
Supervisor  
Education Management  
Used the software for: Less than 6 months

### "Chatwee: A Valuable Tool for Building Online Communities"

March 5, 2025

5.0

My overall experience with the Chatwee Social Chat Widget has been mostly positive, with a few areas that could be improved

Pros

Chatwee works seamlessly across devices (desktop, mobile, and tablet) and integrates with popular platforms like WordPress, Facebook, and more

Cons

The widget may not support all languages, which could be a barrier for non-English-speaking users

Review Source

AW

Aife W.  
Youth Support Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Useful for our online community"

September 18, 2018

4.0

Pros

We are a UK charity called The Mix. Here at The Mix, we help young people take on any challenges they are facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. We run group chats Sunday-Thursday evenings and have been using Chatwee as our chat software for almost a year. We’d been looking for a new chat software to move to and came across Chatwee. What we liked about Chatwee is that it had almost all of the features we needed to run our group chats, such as option to create rooms multiple rooms and customise the colour of the chat rooms. There were a few features we still needed and Chatwee were able to build them for us. Users have the ability to mute each other and moderators can freeze and kick users. Whenever we come across a bug, these are often fixed quickly within a few days which works perfectly for us as we run our chats most evenings of the week.

Cons

There’s been a few occasions where there's been maintenance work scheduled which we haven't been informed of. This has meant we've had to cancel our group chats because we can't access the software. In terms of the chat software, there isn’t a notification when someone joins or leaves a room which can be difficult for us as our chats get busy so it’s hard to keep track of who’s in the room. Users can also be active in multiple rooms at once. If they join one room and leave to go to another room, they still remain active in the other room which can be confusing for moderators and other users. There also isn’t an option to add caps the rooms to limit how many people can enter the room. This would be helpful for us as our chats get busy.

Review Source

Ray M.  
Owner  
Publishing  
Used the software for: Less than 6 months

### "Just awful. Buyer beware."

August 18, 2017

1.0

None. In fact, it was more detrimental due to losing the money I paid.

Pros

At first, it was easy to use. That is the reason we chose it. In the end, there was nothing I liked about the product. There are better solutions than this by a longshot.

Cons

Terrible software. While easy to use, there were zero features and barely any functionality. In order to add a feature, they wanted me to pay them more money! When I told them that the product did not fit my needs, they refused to offer me even a prorated refund. Very greedy. Do not purchase this product if you value your money.

Review Source

PR

Pahalavan R.  
Educator  
E-Learning  
Used the software for: Less than 6 months

### "HIGHLY USEFUL FOR EDUCATION"

September 7, 2018

5.0

Pros

We are running a non-profit educational website (NammaKalvi.org) and we came through this product - Chatwee. Still, there are many competitors in this category of chatting product, many more products (good are bad) but for our needs, Chatwee fits the best. We want to include a platform on our website as any visitors to our website (students and teachers) can chat with one another like social media. It is very helpful in asking questions, answering doubts, announcing important news and so on. It has a Facebook login also. It has a support section that we can add our support staffs to answer to our visitors. There is a one-one private chat, group chat, able to create rooms, customize the color and appearance to our needs. Some people telling bad about this, but for our needs, it fits the best in the market. The Chatwee customer care is really appreciatable. The will answer to any questions and doubts. Really one of the best product on the market, when you want the above features. They even reduce the prize based on your needs. Just a wonderful humanity and just try this. If you are like me, you will love it.

Cons

Use for a week. At first, I think it is not worthy but it is much worthy. It has all the functionality an educational website can get. But sometimes it is lagging when loading. Some bugs are there but I think it will be solved soon. I hope Chatwee can add more functality and grow bigger and better.

Review Source

JS

Joel S.  
CEO  
  
Used the software for:

### "A unique chat experience with Chatwee"

November 18, 2015

5.0

Huutomaa.com is a Finnish penny auction site where you can find exciting brand-new auctions at low prices. Huutomaa.com gives you a unique and fun alternative to normal auctions. At the same time Huutomaa.com offers a chat service produced by Chatwee. In chat our customers can chat with each other, share their feelings and take part in thrilling chat based games, draws and quizzes and win different prizes like gift cards or surprise packages from well-known retailers. Chatwee is one of the best group chat services, there is anything like it on the market. It has several great features and wonderful functions such as a basic group chat, private chat, registration for your own chat account, multiple login in styles (including for instance Facebook and Google+), easy moderation system and it's very affordable. You can even chat via your mobile device and share YouTube videos or pictures to other people. What does one of our loyal customer say about Chatwee? "Chatwee look's good, registration and changing profile picture and description text is easy. In addition emoticons are fun and useful when there is no words to describe. In Huutomaa.com I could not think any other chat app than Chatwee that they offer us. Chatwee runs well, there is updates in time to time to keep it working and what I have seen and heard from other Chatwee users there is no complaints." Chatwee's customer support is very friendly and you will get answers quickly. It was also very easy to install chat to your own website. You can also customize your chat theme in a way you prefer. We think Chatwee is a great way to get more customers and offer not only free but also paid services for them. Both Huutomaa.com customers and our chat staff enjoy every time chatting with Chatwee.

Review Source

EH

Eric H.  
Operations Manager  
Broadcast Media  
Used the software for: 6-12 months

### "Just What we Needed for our online Viewers"

September 28, 2018

5.0

Pros

We tried quite a few chat apps before we found Chatwee, and I’m glad we did! Chatwee solved many of the problems we were having with chatters on our nationally syndicated radio show’s video streaming web page. Our users responded positively to this elegant and easy to use app. Chat offers a boatload of management options from login controls to user management to appearance. And banning trolls is a breeze. Chatwee support is responsive and personal. They can even offer customization if you have a unique need. Chatwee has become an important part of our online strategy; as we grow, we plan to take Chatwee along with us. A truly great chat app!

Cons

So far, we haven't had a negative experience.

Review Source

JJT

Joel Jude T.  
Senior Mechanical Consultant  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Better than others"

October 10, 2018

4.0

Pros

With so many other chatting and video chatting apps that came out, chatwee is still my choice of app since I feel secured and free when I am using it since social media nowadays is too fast when it comes to schisms.

Cons

I have no bad experience with the app so far and hopes nothing will ever be.

Review Source

MBG

Marvin Bryan G.  
Supply Chain Planner  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Excellent chatting experience"

November 6, 2018

5.0

Pros

I have been using it for personal use because unlike messenger and other chatting applications I feel secured with chatwee because lesser user and less trouble of my account or conversations to be hacked.

Cons

Overall, this application is excellent and I can't remember any bad experience about it.

Review Source

AMB

Alyssa Michelle B.  
Industrial Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Better than chatting experience"

October 10, 2018

5.0

Pros

Aside from the chatting or video chatting app that I've been using, Chatwee is so easy to use not just for personal but even in the business set-up.

Cons

So far I don't encounter any issue or problem with it and hopes it retains to be this way forever.

Review Source

PCL

Pete Cenon L.  
Process Specialist  
Management Consulting  
Used the software for: 1-2 years

### "Good chatting app"

October 9, 2018

5.0

Pros

Good and easy to understand feature or interface. It makes communicating and chatting like a piece of cake to do.

Cons

It already offers what it suppose to do but would like to see any upgrade or updates on this app.

Review Source

VR

Verified Reviewer  
Web Developer  
Entertainment  
Used the software for: Less than 6 months

### "Perfect for my Website! "

July 29, 2019

5.0

Now I have it, It will be a permanent feature to my site. I and my users love it!

Pros

Easy to install, lots of features, and a good price! I had a good experience with the support staff too, which really helps give a good impression of a company

Cons

Hard to think of something, the price could be a little lower, but it is still great value for money, I really find it hard to fault chatwee

Review Source

RH

Rameez H.  
Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Weechat"

November 1, 2017

4.0

Pros

My friend introduced me to this product and I used it for a while and it had all the basic functions that one would need

Review Source

JD

Jason D.  
Demand Planning  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Chatting App"

October 11, 2018

4.0

Pros

Its nice to connect with my colleagues,friends and family member. This app enables me to communicate to them easily and freely without fear.

Cons

Nothing bad to say about this app but hoping the team to continue to innovate because there's always a room for improvement.

Review Source

JH

John H.  
CEO  
  
Used the software for:

### "Chatwee - Superb & Essential - Highly Recommend"

November 18, 2015

5.0

My team has been a customer of chatwee for about 6 months now. It is easy to use, allows us to engage with the community and each other. It has become an essential part of our support platform, allowing us to quickly respond to the needs of visitors, whilst also providing a social platform for our end users - which they enjoy. At times when I have reached out to support, the quality of service provided has been first class. Chatwee are also open to suggestions, and actively take feedback - not something you find with every chat provider. We moved over to chatwee from a different provider that wasnt meeting our needs. Chatwee is the complete solution for any website of any size or scope. Highly Recommended.

Review Source

sP

sacha P.  
Sales Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "very poor funcionalities for that chat extension .... disapointed"

June 12, 2016

1.0

Pros

this chat extension is with a good look but ... that is quite the only good aspect

Cons

no protection against flood .... no response from support, quite impossible login very slow and poor admin interface.

Review Source

EL

Emmanueliza L.  
Senior Product Assistant  
Retail  
Used the software for: 6-12 months

### "Good Chat Widget"

September 22, 2018

4.0

Pros

It is somehow convenient to use and I'll be able to communicate quickly.

Cons

None. Just an upgrade on its features.

Review Source

ER

Ed R.  
Owner  
  
Used the software for: 6-12 months

### "Good Service, Looking Forward to Future"

January 15, 2016

4.0

Pros

Customer services has been helpful. Ease of use and setting up chat.

Cons

Wish it had a mobile app and some more features such as an away message or status message to let users know.

Review Source

YV

Yuriy V.  
Travel Consultant  
  
Used the software for:

### "Extremely convenient"

May 23, 2016

5.0

Thank you guys for great exparience of using the chat, i was really amazed by the service and chat itself. Professional and easy to use. Extremely thanks to Roman Kozlowski, very helpful

Review Source

PH

Pierre H.  
Owner  
  
Used the software for:

### "Great, easy to use"

November 18, 2015

5.0

This is a clean, straightforward and easy to use chat widget which suits our wordpress site perfectly.

Review Source

JM

James M.  
Director  
  
Used the software for:

### "Great kit"

November 22, 2015

5.0

We use it internally at iWebCab for staff communications in our intranet, works a treat!

Review Source

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