Hyphen

Pros: It is easy to use and mobile friendly

Customer Support

Cons: Insights need to be further improved in terms of speed and analytics

Overall: Overall experience has been good. They have listened to customer feedback and brought product improvements which has helped us a lot.

Pros: Hyphen, with its AI technology is extremely user-friendly and has given me the ease of access to understand the employee's voice as well as the sentiment about existing topics of discussion. The deployment of surveys and the analysis of the surveys are extremely easy and the scope it has for modifications and customization

Cons: The fact that the app and insights app are two different things becomes a little bit of a concern as having two separate formats can become confusing for users

Comments: The Hyphen platform has a great user experience from survey design all the way through to completing the survey on mobile or desktop and allowing employees to express themselves openly through the bottom-up channel. It is a pleasure to work with the Hyphen team and they are constantly making improvements to their product based on our feedback. I highly recommend Hyphen to any organization considering not only measuring but also driving employee engagement.

Comments: Hyphen helped us re-energize our employee engagement initiatives at a critical time for the company. The team goes above and beyond to drive adoption and engagement, brainstorm with us, present results to staff and to our leadership.

System is easy to use and customizable. Real time updates and details are available at all time. Data can be drilled down, from overview to details - stopping only when confidentiality might be compromised ;)

Comments: Love Hyphen - easy to use for one-time and recurring polls, as well as hear what's really going on in the company. Great improvement lately on visualizations.

Comments: Pros: Easy enough to use and when there's a question, the Hyphen team is very responsive.

Cons: The ranking/order of the topics isn't clear. Spell-check would be nice, too.

It's been a great way to get employees interacting with one another even when the posts are anonymous. It's fun.

Comments: Really friendly company interested in meeting our needs and making the workplace more human. Excellent mobile and web product for company-wide or more targeted engagement surveys. And cool analytics and alerts for top management but also middle management subreports (love that!). Minimal effort to get started and get to know top areas to work on on an ongoing basis.

Comments: "While listed in the Employee Engagement category, it is interesting that Hyphen can be used for soo much more than Employee Engagement Surveys or Pulse Surveys! For instance it's very relevant for Diversity and Inclusion, Event Preparation, Change Management, Idea Generation, etc. Try it for one use can and you'll start wanting to use it for more stuff!

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Comments: Simple to use

Simple to implement

Great engagement and reengagement

Always on and on mobile

Improves management and leader visibility to address issues

Employees love the transparency of ideas and comments and the anonymity

Execs love how it separates the signal from the noise in the company

This oughta be a platform that companies cannot do without

Comments: Before Hyphen, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking. Hyphen allows us to not only identity our issues, but who is being affected. Issues are raised- all while allowing our employees to remain totally anonymous.

Comments: Hyphen is not only an excellent pulse survey system (engagement, diversity, change management, etc), but it has a ton of value in encouraging employees to express themselves without fear of judgement, start topics that they think are important, and comment on topics created by others.

Comments: The Hyphen platform lets our employees do the talking, and analyzes the text for sentiment and topic. Really cutting-edge, powerful stuff that's helping our organization pinpoint cultural challenges and successes at every level and facet of the organization

Comments: I have not stopped raving about Hyphen since we started using it nearly a year ago. I love how incredibly easy it is to use. The robust reporting allows us to view our data in every way imaginable and managers have easy access.

Comments: Great app to keep tabs on what folks here at WalletIQ think about different topics. We also use the Pulse Surveys to check in on few key items and the trends view gives us a quick sense if there is anything we need to act on.

Comments: I love that Hyphen is "enterprise-grade", very flexible and allows for a lot of configurations so you can really get the information you're after. The latest reporting UI has been a great improvement.

Comments: My experience with Hyphen is very positive. The team is very responsive and supportive. The software is very intuitive and I love the bottom up which really differentiates Hyphen to its competitors.

Comments: Hyphen is a fun, easy to use app that enables organizations to quickly measure employee engagement. It also provides a vehicle to surface ideas and concerns and to build connection among employees.

Comments: We started to use Hyphen a few months ago. It is an amazing tool to get an overall view of our employee satisfaction which is crucial to our business considering the high turnover in our industry.

Comments: I have found Hyphen to be more than just a great product. While it is easy to use and keeps improving, what I love is the focus on customer success. I will be faitfhul!

Pros: Simple to use

Simple to implement

Great engagement and reengagement

Always on and on mobile

Improves management and leader visibility to address issues

Cons: Nothing as of now.

Overall: Hyphen helped me understand the pulse of my organisation in real-time which has helped us take decisions which matter.

Comments: Since we started using, love seeing ideas, feedback, concerns etc from my team. Gets me to be proactive in solving them - as opposed to waiting to discover months later.

Comments: The Hyphen team has a true passion for people and the employee experience. The app is great, super intuitive, responsive and easy to navigate! Thanks!

Comments: Pros ease of use, fun way to communicate, love to move up in the "rankings"

Cons not really any, since it is easy to turn off channels that are not relevant.

Comments: I signed up and I tested it. Very flexible and really helps understand what is happening with people and teams. I will recommend the app to HR.

Comments: Has helped us get open and honest feedback from some of our new employees.

Pros: most easy tool to measure and drive employee engagement

Overall: Hyphen (love the name ;) ) is a great tool with simple and easy to use functionality. Great reporting content and format, no analytical expertise needed! There are still improvements required, but good news is the team loves to listen and improve the product.