Who Uses This Software?
Organizations with distributed OR millennial employees (>500 employees) who want to create a listening culture, take data-driven "people" decisions and enhance the employee experience.
Average Ratings
28 Reviews-
Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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Free VersionYes
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Free TrialYes
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DeploymentCloud, SaaS, Web
Mobile - Android Native
Mobile - iOS Native
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TrainingDocumentation
Webinars
Live Online
In Person
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SupportOnline
Business Hours
Vendor Details
- Hyphen
- www.gethyphen.com/
- Founded 2015
- United States
About Hyphen
Hyphen collects your employee feedback, analyzes the polls and comments data and helps you track action plans to maximize employee engagement. Using engagement and pulse surveys, automated onboarding and exit surveys, pulse polls & bottom-up crowdsourced anonymous employee feedback, Hyphen will combine varied data points through powerful analytics & dashboards to identify pockets of problems within your organization. With Hyphen, make your employees your companys' best evangelists.
Hyphen Features
- Cultural Alignment
- Employee Alignment
- Employee Awards
- Employee Guides
- Feedback Management
- Goal Management
- Health & Wellness Programs
- Performance Management
- Rewards Program
- Social Recognition
- Surveys
Hyphen Feedback


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Hyphen User Experience


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Pros: Hyphen, with its AI technology is extremely user-friendly and has given me the ease of access to understand the employee's voice as well as the sentiment about existing topics of discussion. The deployment of surveys and the analysis of the surveys are extremely easy and the scope it has for modifications and customization
Cons: The fact that the app and insights app are two different things becomes a little bit of a concern as having two separate formats can become confusing for users
5 stars experience!
Comments: The Hyphen platform has a great user experience from survey design all the way through to completing the survey on mobile or desktop and allowing employees to express themselves openly through the bottom-up channel. It is a pleasure to work with the Hyphen team and they are constantly making improvements to their product based on our feedback. I highly recommend Hyphen to any organization considering not only measuring but also driving employee engagement.
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Pros: Its user friendly. Wide range of surveys.
Cons: The scales cannot be reversed while making a survey.
Overall: We use it so that our employees speak their mind
Hyphen is a partner for people success
Comments: Hyphen helped us re-energize our employee engagement initiatives at a critical time for the company. The team goes above and beyond to drive adoption and engagement, brainstorm with us, present results to staff and to our leadership.
System is easy to use and customizable. Real time updates and details are available at all time. Data can be drilled down, from overview to details - stopping only when confidentiality might be compromised ;)
Great UI, powerful analytics, useful insights

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Comments: Love Hyphen - easy to use for one-time and recurring polls, as well as hear what's really going on in the company. Great improvement lately on visualizations.
Hyphen is a great tool for engaging employees on a personal level.
Comments: Pros: Easy enough to use and when there's a question, the Hyphen team is very responsive.
Cons: The ranking/order of the topics isn't clear. Spell-check would be nice, too.
It's been a great way to get employees interacting with one another even when the posts are anonymous. It's fun.
Vendor Response
by Hyphen on February 18, 2016
Thanks Cindy for your kind words. Order/ranking should become more clear in the next release, don't forget to upgrade ;)
Arnaud
Simplicity, speed... and great outcomes

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Comments: Really friendly company interested in meeting our needs and making the workplace more human. Excellent mobile and web product for company-wide or more targeted engagement surveys. And cool analytics and alerts for top management but also middle management subreports (love that!). Minimal effort to get started and get to know top areas to work on on an ongoing basis.
Powerful hub for feedback throughout the company
Comments: "While listed in the Employee Engagement category, it is interesting that Hyphen can be used for soo much more than Employee Engagement Surveys or Pulse Surveys! For instance it's very relevant for Diversity and Inclusion, Event Preparation, Change Management, Idea Generation, etc. Try it for one use can and you'll start wanting to use it for more stuff!
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Great platform for open conversations, ideas, feedback and actionable insights.
Comments: Simple to use
Simple to implement
Great engagement and reengagement
Always on and on mobile
Improves management and leader visibility to address issues
Employees love the transparency of ideas and comments and the anonymity
Execs love how it separates the signal from the noise in the company
This oughta be a platform that companies cannot do without
Hyphen helps listen more, understand better, act faster
Comments: Before Hyphen, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking. Hyphen allows us to not only identity our issues, but who is being affected. Issues are raised- all while allowing our employees to remain totally anonymous.
Big thumbs up!
Comments: Hyphen is not only an excellent pulse survey system (engagement, diversity, change management, etc), but it has a ton of value in encouraging employees to express themselves without fear of judgement, start topics that they think are important, and comment on topics created by others.
Impactful Conversations and Data
Comments: The Hyphen platform lets our employees do the talking, and analyzes the text for sentiment and topic. Really cutting-edge, powerful stuff that's helping our organization pinpoint cultural challenges and successes at every level and facet of the organization
Moves culture forward
Comments: I have not stopped raving about Hyphen since we started using it nearly a year ago. I love how incredibly easy it is to use. The robust reporting allows us to view our data in every way imaginable and managers have easy access.
Love the ease of use
Comments: Great app to keep tabs on what folks here at WalletIQ think about different topics. We also use the Pulse Surveys to check in on few key items and the trends view gives us a quick sense if there is anything we need to act on.
Hyphen - great tool to learn about your employees and foster positive change
Comments: I love that Hyphen is "enterprise-grade", very flexible and allows for a lot of configurations so you can really get the information you're after. The latest reporting UI has been a great improvement.
What a great employee listening solution!
Comments: My experience with Hyphen is very positive. The team is very responsive and supportive. The software is very intuitive and I love the bottom up which really differentiates Hyphen to its competitors.
Great way to engage employees and build connection
Comments: Hyphen is a fun, easy to use app that enables organizations to quickly measure employee engagement. It also provides a vehicle to surface ideas and concerns and to build connection among employees.
Easy and useful
Comments: We started to use Hyphen a few months ago. It is an amazing tool to get an overall view of our employee satisfaction which is crucial to our business considering the high turnover in our industry.
Much more than just surveys
Comments: I have found Hyphen to be more than just a great product. While it is easy to use and keeps improving, what I love is the focus on customer success. I will be faitfhul!
State of the art solution to the biggest workplace problems!

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Pros: Simple to use
Simple to implement
Great engagement and reengagement
Always on and on mobile
Improves management and leader visibility to address issues
Cons: Nothing as of now.
Overall: Hyphen helped me understand the pulse of my organisation in real-time which has helped us take decisions which matter.
Great tool to hear what coworkers think
Comments: Since we started using, love seeing ideas, feedback, concerns etc from my team. Gets me to be proactive in solving them - as opposed to waiting to discover months later.
Five star employee engagement + great app!
Comments: The Hyphen team has a true passion for people and the employee experience. The app is great, super intuitive, responsive and easy to navigate! Thanks!
Easy and engaging way to communicate with co-workers and share ideas.
Comments: Pros ease of use, fun way to communicate, love to move up in the "rankings"
Cons not really any, since it is easy to turn off channels that are not relevant.
Great Tool - Fast and Useful Feedback
Comments: I signed up and I tested it. Very flexible and really helps understand what is happening with people and teams. I will recommend the app to HR.
Helps get feedback from new employees
Comments: Has helped us get open and honest feedback from some of our new employees.
Employee engagement, the Hyphen way!

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Pros: most easy tool to measure and drive employee engagement
Overall: Hyphen (love the name ;) ) is a great tool with simple and easy to use functionality. Great reporting content and format, no analytical expertise needed! There are still improvements required, but good news is the team loves to listen and improve the product.


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Pros: It is easy to use and mobile friendly
Customer Support
Cons: Insights need to be further improved in terms of speed and analytics
Overall: Overall experience has been good. They have listened to customer feedback and brought product improvements which has helped us a lot.