Who Uses This Software?

Every company that is past the startup phase needs to work hard to keep or create a culture of transparency and openness.


Average Ratings

25 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
    See pricing details
  • Pricing Details
    Engagement Surveys starting at $1/user/month
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Hyphen
  • www.gethyphen.com/
  • Founded 2015
  • United States

About Hyphen

An employee engagement solution which lets you collect your people data (quantitative & qualitative) using engagement surveys, pulse polls & bottom-up crowdsourced anonymous employee voice with guaranteed participation rates of > 75%. Using powerful analytics, you can identify pockets of problems and target your HR initiatives rather than carpet bombing the entire company, thus saving 10X of what you invest on Hyphen. Our customers Michelin & Unilever call us their internal glassdoor!


Hyphen Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys

Hyphen Reviews Recently Reviewed!

State of the art solution to the biggest workplace problems!

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use
Simple to implement
Great engagement and reengagement
Always on and on mobile
Improves management and leader visibility to address issues

Cons: Nothing as of now.

Overall: Hyphen helped me understand the pulse of my organisation in real-time which has helped us take decisions which matter.

Big thumbs up!

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Hyphen is not only an excellent pulse survey system (engagement, diversity, change management, etc), but it has a ton of value in encouraging employees to express themselves without fear of judgement, start topics that they think are important, and comment on topics created by others.

Five star employee engagement + great app!

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Hyphen team has a true passion for people and the employee experience. The app is great, super intuitive, responsive and easy to navigate! Thanks!

Employee engagement, the Hyphen way!

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: most easy tool to measure and drive employee engagement

Overall: Hyphen (love the name ;) ) is a great tool with simple and easy to use functionality. Great reporting content and format, no analytical expertise needed! There are still improvements required, but good news is the team loves to listen and improve the product.

Great Tool - Fast and Useful Feedback

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I signed up and I tested it. Very flexible and really helps understand what is happening with people and teams. I will recommend the app to HR.

Much more than just surveys

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have found Hyphen to be more than just a great product. While it is easy to use and keeps improving, what I love is the focus on customer success. I will be faitfhul!

Moves culture forward

Feb 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have not stopped raving about Hyphen since we started using it nearly a year ago. I love how incredibly easy it is to use. The robust reporting allows us to view our data in every way imaginable and managers have easy access.

Impactful Conversations and Data

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Hyphen platform lets our employees do the talking, and analyzes the text for sentiment and topic. Really cutting-edge, powerful stuff that's helping our organization pinpoint cultural challenges and successes at every level and facet of the organization

Hyphen - great tool to learn about your employees and foster positive change

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love that Hyphen is "enterprise-grade", very flexible and allows for a lot of configurations so you can really get the information you're after. The latest reporting UI has been a great improvement.

Powerful hub for feedback throughout the company

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: "While listed in the Employee Engagement category, it is interesting that Hyphen can be used for soo much more than Employee Engagement Surveys or Pulse Surveys! For instance it's very relevant for Diversity and Inclusion, Event Preparation, Change Management, Idea Generation, etc. Try it for one use can and you'll start wanting to use it for more stuff!
"

Hyphen helps listen more, understand better, act faster

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Before Hyphen, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking. Hyphen allows us to not only identity our issues, but who is being affected. Issues are raised- all while allowing our employees to remain totally anonymous.

Hyphen is a partner for people success

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Hyphen helped us re-energize our employee engagement initiatives at a critical time for the company. The team goes above and beyond to drive adoption and engagement, brainstorm with us, present results to staff and to our leadership.

System is easy to use and customizable. Real time updates and details are available at all time. Data can be drilled down, from overview to details - stopping only when confidentiality might be compromised ;)

5 stars experience!

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Hyphen platform has a great user experience from survey design all the way through to completing the survey on mobile or desktop and allowing employees to express themselves openly through the bottom-up channel. It is a pleasure to work with the Hyphen team and they are constantly making improvements to their product based on our feedback. I highly recommend Hyphen to any organization considering not only measuring but also driving employee engagement.

Simplicity, speed... and great outcomes

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Really friendly company interested in meeting our needs and making the workplace more human. Excellent mobile and web product for company-wide or more targeted engagement surveys. And cool analytics and alerts for top management but also middle management subreports (love that!). Minimal effort to get started and get to know top areas to work on on an ongoing basis.

What a great employee listening solution!

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My experience with Hyphen is very positive. The team is very responsive and supportive. The software is very intuitive and I love the bottom up which really differentiates Hyphen to its competitors.

Great UI, powerful analytics, useful insights

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love Hyphen - easy to use for one-time and recurring polls, as well as hear what's really going on in the company. Great improvement lately on visualizations.

Great tool to hear what coworkers think

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Since we started using, love seeing ideas, feedback, concerns etc from my team. Gets me to be proactive in solving them - as opposed to waiting to discover months later.

Helps get feedback from new employees

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Has helped us get open and honest feedback from some of our new employees.

Love the ease of use

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great app to keep tabs on what folks here at WalletIQ think about different topics. We also use the Pulse Surveys to check in on few key items and the trends view gives us a quick sense if there is anything we need to act on.

Great way to engage employees and build connection

Apr 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hyphen is a fun, easy to use app that enables organizations to quickly measure employee engagement. It also provides a vehicle to surface ideas and concerns and to build connection among employees.

Great platform for open conversations, ideas, feedback and actionable insights.

Apr 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple to use
Simple to implement
Great engagement and reengagement
Always on and on mobile
Improves management and leader visibility to address issues
Employees love the transparency of ideas and comments and the anonymity
Execs love how it separates the signal from the noise in the company
This oughta be a platform that companies cannot do without

Easy and engaging way to communicate with co-workers and share ideas.

Feb 18, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros ease of use, fun way to communicate, love to move up in the "rankings"

Cons not really any, since it is easy to turn off channels that are not relevant.

Hyphen is a great tool for engaging employees on a personal level.

Feb 17, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Easy enough to use and when there's a question, the Hyphen team is very responsive.

Cons: The ranking/order of the topics isn't clear. Spell-check would be nice, too.

It's been a great way to get employees interacting with one another even when the posts are anonymous. It's fun.

Vendor Response

by Hyphen on February 18, 2016

Thanks Cindy for your kind words. Order/ranking should become more clear in the next release, don't forget to upgrade ;) Arnaud

Easy and useful

Jan 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started to use Hyphen a few months ago. It is an amazing tool to get an overall view of our employee satisfaction which is crucial to our business considering the high turnover in our industry.

Nov 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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