# Betterworks Engage Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Betterworks Engage Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/146275/Hyphen/alternatives --- # Betterworks Engage Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Betterworks Engage ## What is Betterworks Engage? The best in class employee engagement/feedback platform, Betterworks empowers leaders to build trust and drive engagement. Using impactful surveys, instant polls and real-time employee voice, we combine behavioral science, advanced analytics, and benchmarks to provide insights paired with prescriptive action plans. Slice and dice capabilities across departments, location, tenure, etc, enables leaders to improve hotspots and build highly productive and engaged teams. Best for 100+ employees. ## What is Betterworks Engage used for? [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Survey](https://www.capterra.com/survey-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $2 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Betterworks Engage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.betterworks.com&name=Betterworks Engage) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Betterworks Engage 4.7 (39) VS. [4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $2 Per User, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (39) Ease Of Use 4.8 (4,263) Value For Money 4.7 (29) Value For Money 4.7 (3,915) Customer Service 4.8 (39) Customer Service 4.7 (4,017) ## Betterworks Engage alternatives [4.6 (97)](https://www.capterra.com/p/169660/Leapsome/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (214)](https://www.capterra.com/p/156177/WorkTango/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (14)](https://www.capterra.com/p/151158/Multirater-Surveys/reviews/) Starting price $110.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (1,180)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations API Application programming interface that allows for integration with other systems/databases Benchmarking Compare key metrics for the business against prominent players in the industry Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Betterworks Engage 34 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Tools to improve and measure employee satisfaction and involvement Process of familiarizing new employees with the company, their position, and responsibilities Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Automates core HR functions such as talent management, employee evaluation and learning management Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Identify, track, and respond to negative feedback Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Skip over or route respondents to different questions based on their previous answers Allow media to be embedded in the question or answer options Create and manage surveys Gauge satisfaction and receive information for improvement and success Modifying a website's URL to enhance readability, branding, or campaign alignment Get Advice We can help you find the software with the features you need. Features 4.5 (31) 4.5 Based on 31 reviews ## Pricing Value for money 4.7 (29) Free Trial Free Version Basic $2.00 Per User,Per Month Value for money 4.7 (29) 4.7 Based on 29 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[ Beekeeper](https://www.capterra.com/p/156917/Beekeeper/)[ Staffbase](https://www.capterra.com/p/141371/Eyo-EmployeeApp/)[ Speakap](https://www.capterra.com/p/177274/Speakap/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (39) 4.8 Based on 39 reviews ## User reviews Overall rating 4.7 Based on 39 reviews Filter by rating 5(28) 4(10) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent LC Lisa C. Director of Human Resources Hospitality ### "Product is a solid performer; setup and use could be more functional " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 6, 2020 Positive. I would feel confident recommending the product as long as any new users understand the pros and cons of it's capabilities. Pros Super easy to use. It was easy to set up my questions (including custom questions) and it's been really easy to navigate through to see results. The webpage that hosts the actual survey was easy for my EE's to use and they appreciated the Eng/Spn options. The results are easy to filter through so you can review data sets in various ways. Cons Exporting the results should be easier; instead of just having an Excel option, it would be great to have a PDF option so you can print various reports in different ways and still have the formatting look good for presentation purposes. The software itself worked well but, at times, the rep didn't follow through on something that needed to be done so it required a bit of effort on my end to get the survey up and running the way I wanted/needed it to. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2020 Hey Lisa, thanks for taking the time to share your thoughts with us. I'll pass this on to the CSM and product teams for them to review your commentary. This is the kind of feedback we rely on to make our product even better :) I'll also let the CSM team know about some of the PDF issues that are there as well. Thanks again for sharing Lisa :) DS Diane S. CHRO Computer Software ### "Great product but need more reporting capabilities" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 6, 2020 Positive! Pros Setting up was easy and having templates was great! Cons When going through the data at the end, I can’t Let each leader into the system easily to see their results. I have to do the reporting and capture it elsewhere in order to share it by each leader. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2020 Hey Diane, thanks for taking the time to share your thoughts with us. We share each review with our Customer Success team as well as Product team and its valuable intel for us to get better at what we do :) Dustin tells me he's meeting with you in 20 minutes so I'll let you two cover the reporting capabilities comment more then, its a very valid point of improvement. Thanks again Diane! TC Taylor C. Marketing Communications Manager Hospital & Health Care ### "Employee Engagement Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2019 Hyphen has been a great tool for our business to hear insight from all of our employees and improve upon areas that have been uncovered through the survey. The customer service has been great and very supportive to what we are looking to achieve. Pros Hyphen has been a great tool allowing us to connect with our staff and learn areas of improvement across our organization. Cons Some of the formatting options could be improved to allow for more customization to the surveys. Reasons for choosing Betterworks Engage Hyphen's ability to integrate with our internal employee system to automatically make updates really impacted our decision to go with the tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2019 Hey Taylor, thanks for your review and thanks for the business! I'll send a note to the product team about those formatting options: we try to be very customer-centric in getting a sense for what users like you need instead of just our random good ideas so great tip ;) Always reach out if you want to get more out of the tool or have other ideas for us! Take care! DT Daniel T. Business Intelligence Analyst Medical Practice ### "Tons of potential!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 18, 2019 Pros I love how automated this software is when it works. It can take out many manual tasks for a company. Cons The setup for uploading data using the Hyphen API has been a bit more difficult than it should be. This could be streamlined using different integrations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2019 Hey Daniel, thanks for sharing your thoughts with us, we appreciate the honesty. For sure that SFTP issue is a knotty one...dealing with data from HRIS systems can be a real headache and a timesuck. I pinged Dustin internally to let him know this is a clear area of improvement and keep you guys top of mind on that data formatting. He also sent a note to product about it, too. When the customer speaks we listen :) Thanks again for taking the time, we've got a new year coming up, we'll keep focused on making this easier and easier to use for you guys. Take care! CG Carrie G. HR Specialist Consumer Services ### "Great tool for geographically separated companies!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 18, 2019 We partnered with Hyphen to begin an overhaul on our employee engagement and our initial survey was a great success! We've been able to use the data collected through the Hyphen system to create true actionable items to improve our engagement. Our managers are coming up with new ideas of where survey data could be useful to gauge the pulse of their employees and we plan on distributing regular pulse surveys through the coming year. Pros The software is so easy to use by everyone and easily customizable for whatever kind of survey you want to create. I also liked the ability to reach employees via text as well as email. We have many employees who are limited on the content that is allowed through email so having that ability is crucial. Cons There is nothing that stands out in my mind that I didn't like. Alternatives considered [Talmetrix](https://www.capterra.com/p/146813/Sense/) [OurPeople](https://www.capterra.com/p/221769/OurPeople/) Reasons for choosing Betterworks Engage Hyphen had the exact level of service that we were looking for at an amazing price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2019 Hey Carrie, thanks for the review and for the business! Clients like you give me a paying job, so I for one are pretty grateful :) For sure let us know whenever you have any ideas or big goals, we're adding staff to our CSM team and pushing to really roadmap our clients to better data, more insights and measureable change as a result. Its great to hear its working well, let's keep it going! Take care! And happy holidays, too :) Jacob C. People Development Associate Financial Services ### "A great system to identify employee trends and attitudes!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 18, 2019 We use Hyphen to conduct our twice annual employee survey. Overall, our experience with Hyphen has been good. The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming. I would recommend this company! Pros Hyphen is an easy to use system. I would also like to highlight the tireless efforts of the Hyphen team in answering any questions we have. They go above and beyond to ensure our use of the system is as seamless as possible! Cons While the reporting features present the data in an easy to read and accessible manner, it is slightly limited in it's exporting features. It can be hard to download the relevant information you need into excel without having to contact the company with questions. However, they are also implementing ongoing changes to this! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2019 Hey Jacob, thanks for carving out some time to give us a review, appreciate it! Yeah, the exporting can be tough, we brought this up to product to map out and look for areas we can smoothen it out a bit. Your comment there is a good validation that this is still a market need for us to work on. Thanks again and reach out if you have any needs or ideas or initiatives we can support on! DA David A. VP Finance Printing ### "Hyphen adds value" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2019 Hyphen provides a mechanism to capture, analyze and act on information related to employee sentiment and engagement. While there are no perfect solutions when trying to assess human behavior, we appreciate the accessibility our employees have to the platform and the way it can quantify different parameters related to the culture and experience at our company. It has added some structure to what was previously quite a grey area. Pros The accessibility across multiple platforms and anonymity for the users. Cons The requirement of an e-mail account to use the program can be a barrier to use as the company does not provide e-mails for production line workers and some are resistant to using their personal accounts. Reasons for choosing Betterworks Engage Better analytics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2019 Hey David, thanks for taking the time to share your thoughts with us, especially around the email account creation for line workers. Our CSM team says they may have a solution for that one, so they'll reach out shortly to talk it out. Otherwise, thank you again for taking time out of your day...if there is ever anything else you'd like to see or have questions on please do let us know, we're happy to help! AB Anastasia B. Talent Development Lead EU Financial Services ### "restrictive for the fast-pace growing organization" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 December 13, 2019 see above Pros I like the insights function - this makes eNPS analysis easier for the team leaders Cons Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that. As we have a lot of changes in the org structure, every time we need to update the database, which is cumbersome and full of errors - I have a feeling that data isn't overwritten. And sometimes our Success Manager disappears without absence notes or doesn't follow up on the tickets, created. This makes it challenging for me to "sell" the tool internally. Reasons for choosing Betterworks Engage price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2019 Hi Anastasia, thanks for taking some time to share your thoughts with us, this kind of feedback is really helpful for our development and CSM team. We, too, want to help you "sell" this internally and make this an impactful tool for the business. I met with the team this morning to go over your comments and identify issues we can fast-track to get resolved (and resolve for future users as well). Thanks again for your honesty, it's sometimes hard to hear for us, but this is how we get better and better day by day, with good feedback like this. Take care! AM Aleta M. CHRO Food & Beverages ### "Excellent Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2019 Loved how helpful customer support was, and how willing the company was to modify for what we were looking for. The team at Hyphen really want to deliver a product that is easy to use and they are willing to talk through any issue to find a resolution that works. Pros Hyphen is super easy to use for all of our employees. Text surveys that all can answer in less than 2 minutes from the ease of their phone. Clean display of information for admin is also amazing. Cons Takes a bit to learn how to navigate back end, however once you get it, super easy to launch surveys. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [Workday Peakon Employee Voice](https://www.capterra.com/p/151069/Peakon/) Reasons for choosing Betterworks Engage Text messaging of surveys was key for us, and the majority of our company are not in front of a computer daily. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2019 Hi Aleta, thanks for the review, we're glad the platform has been a benefit to you all. As for the back end navigation, we tagged that as an item to make more user-friendly for the future. Thanks again, we appreciate it! JH Johanna H. Administrator, Office of Innovation & Strategy Government Administration ### "Hyphen Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2019 We are working on improving our organizational culture, achieving alignment in our vision, mission, and priorities, and improving recruitment & retention of specific segments. Hyphen helped us identify the specific areas we need to focus on, the needs of the specific segments, and the areas where are efforts are either working well or not working. This will allow us to be more strategic in our efforts, instead of disparate efforts that we hope have the desired effect. Pros The software gave us this amazing way to reconnect with our employees after a long time of no engagement. It was completely configurable and very flexible to our needs. It provided insights into our employees perspectives we've never had. The sentiment score helped quantify the open text responses, the demographics along with the anonymity threshold gave us the ability to tie answers to groups of people without identifying any one person, and the system is easy and intuitive to use and navigate. Cons For many good reasons, it's not possible to export all of your data at once, however, the customer service team worked with me to get just what I needed. There was an overly ambitios anonymity filter that was removing a lot of my responses, but again, as soon as I reported the issue, the team immediately fixed the problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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