Who Uses This Software?

Everyday, large hospital systems, medical groups, imaging centers, clinical research organizations, and health information exchanges rely on Ambra to significantly improve medical imaging.


Average Ratings

80 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Ambra Health
  • ambrahealth.com
  • Founded 2004
  • United States

About Ambra Health

Ambra Health is a medical data and image management SaaS company. Intuitive, scalable and highly interoperable, the Ambra cloud platform is designed to serve as the backbone of imaging innovation and progress for healthcare providers. It empowers some of the largest health systems such as the Mayo Clinic, Stanford Childrens Health and Memorial Hermann as well as radiology practices, subspecialty practices and clinical research organizations to dramatically improve imaging and collaboration.


Ambra Health Features

  • Comparison View
  • Data Compression
  • Diagnostic Reporting
  • HL7 Support
  • Image Management
  • Mobile Access
  • Non-DICOM Imaging Support
  • Patient Portal
  • Referring Physician Portal
  • Voice Recognition
  • Automated Routing
  • Comparison View
  • Compliance Management
  • Data Import / Export
  • Diagnostic Reporting
  • Image Analytics
  • Treatment Planning
  • Workflow Management
  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Appointment Confirmations
  • Appointment Scheduling
  • Bill Payment
  • Care Plans
  • Care Summaries
  • EHR-Agnostic
  • Health Record Access
  • Intake Forms
  • Lab Results
  • Prescription Renewals
  • Secure Messaging
  • Video Consultations
  • Audit Trail
  • Billing & Invoicing
  • Claims Management
  • EDI
  • EMR HL7 Bridge
  • Image Fusion
  • PACS Integration
  • Patient Scheduling
  • Scanning Input
  • Wait List Management

Ambra Health Reviews Recently Reviewed!


Capterra loader

Awesome Ambra!

Dec 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features and functionality of the Ambra product is outstanding. We use the system in three distinct ways - 1) sharing images to, receiving images from, and bi-directional sharing with our partners, 2) providing online access to images and reports for our referring community and patients, and 3) supporting our business of providing radiology reads for family practice, urgent care, chiropratic and other imaging providers without a radiologist on staff. These three features, or capabilities, go well beyond the VNA aspect of the product. It's so powerful that the VNA is almost an afterthought to how you'll use it.

Cons: There is a learning curve to this vast product and some of the terminology is new or different from the imaging industry standard. Don't let that shy you away from engaging with Ambra. It's well worth the effort.

Vendor Response

by Ambra Health on January 09, 2019

Mark,

Thank you so much for this wonderful review! It has been a pleasure to work with you and the entire Envision Radiology team, and we look forward to our ongoing partnership!

Best,
Chantel Hopper
Director of Customer Success

Good times and the bad times

Jul 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is fairly easy to use. The software has a lot of tools are doctors appreciate and they are easy to use. The staff is friendly when we have an issue with the software.

Cons: There seems to be a lot of glitches. We seem to have issues with the images coming across in a timely fashion. The images will come across fine and then there is an issue with one or two studies. This frustrates the doctors. The doctors come back to x-ray and want to know the issue. When AMBRA is emailed about the issue, we get the an automated response that the issue is being looked into. Two or three hours later we get an email stating the images are now available. We are aware the images are on AMBRA - it is a little late. The doctor has already come back to x-ray to view the images on the x-ray computer. When we talk to someone the response we get from AMBRA is "we will get with the developers" or "we will get with the engineers."

Overall: The employees are always nice and want to help but they have cannot solve all the issues. We like AMBRA but do not love AMBRA.

Capterra loader

Ambra (aka DICOM GRID) has been an outstanding partner with our facility

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zero foot print viewer, easy to download dicom files. Easy to transfer to outside facilities once the gateway has been created (which Ambra does with minimum effort on our part) Or if no gateway we use email to send studies. Which requires little effort for our users

Cons: Sometimes we have to use different filters to find a patients study e.g. if you just put in the medical record number you may not find the exam you want so you'll have to use the name and visa versa-but this is rare. This is really a non-issue but I wish they kept their name of DICOM GRID...

Overall: We have been using Ambra almost from their beginning. They have been a great partner with excellent support. They helped Frederick Memorial Hospital become one of the first health care facilities in the country that allows patients to use a patient portal to access their images for viewing, sharing and downloading

Capterra loader

Simple and fulnctional image transport

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ambra does exactly what our company needs it to do -- securely transmit thousands of imaging files from all over the world. It's interface is simple and we have been able to work with the team to customize the front end of the software.

Cons: There are some custom elements, such as rejecting certain types of scans, that we have to write ourselves, and sometimes the Ambra development team will change something in their backend which disrupts our custom code. But this happens very infrequently.

Overall: Ambra has been a good business partner to us in building a market-leading quantitative CT analysis solution.

Vendor Response

by Ambra Health on January 09, 2019

Hi Beran,

Thank you for your review! We are so glad that you and your team enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Easy Peasy

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: This is so easy and works in places that required hard copies or CD's. The cloud makes it safe and accessible. This is the answer to our complete solution at a fraction of the price

Cons: The viewer is getting better and better.

Overall: We started as a more user friendly way to import outside facility images; now we use it as our complete solution, even for special use situations like our second opinion portal, our patient portal, and our mobile imaging units.

Vendor Response

by Ambra Health on January 09, 2019

Hi Dr. Papadopoulos,

Thank you so much for your review! We are so glad that you and your team enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra Health Review

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is great for loading imaging files. You are able to create different sections in order to keep everything organized and the customer services is very responsive and helpful.

Cons: Sometimes files can be difficult to upload, especially if it is a large file. However, Ambra Health is very responsive in helping with uploads and have its own downloader in order to address the issue of large files.

Vendor Response

by Ambra Health on September 20, 2018

Diandra,

Thank you so much for your review and feedback! I'm passing along your kind words to our entire team!

Let me know if there is anything we can do for you!
-Jason

Ambra in the Developing World

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive to use.

Adapted for image sharing, cloud PACS, or local/onsite PACS.

Flexible support for multiple organizations/sites.

Robust workflow functionality.

Cons: Diagnostic interpretation functionality is relatively basic. Ambra is evolving to more robust functionality.

Overall: Ambra has donated software for RAD-AID client sites. RAD-AID is an NGO whose mission is "To improve and optimize access to medical imaging and radiology in poor and developing regions of the world for increasing radiology's contribution to global public health initiatives and patient care."

Ambra's software has met our client's needs and they have been generous in support of RAD-AID's mission in theur donation of software and support personnel and have been gone above and beyond in being responsive to our client's needs.

Vendor Response

by Ambra Health on January 09, 2019

Alan,

Thank you so much for your review. It has been wonderful working with RAD-AID, whose mission is one we very much believe in. We look forward to our ongoing partnership!

Best,
Chantel Hopper
Director of Customer Success
chopper@ambrahealth.com

So much room to grow

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: When we reached out to Ambra we had a very specific need and started out very small and everything was done manually knowing that there were many things offered by Ambra to help us reach goals we had when all the resources were in the right place. We're currently changing how we are using Ambra and their sales team and customer support have been among the best I've worked with.

Cons: I'm sure there's something, I just can't think of it now!

Overall: Our CD burning issues, image sharing without a PACS and VPN's and external imaging with Epic integration have all been resolved and we can move towards creating better experiences for patients to access their images.

Vendor Response

by Ambra Health on January 09, 2019

Hi there,

Thank you so much for your feedback! We are so happy that you enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Good customer service

Jul 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I liked Ambra's customer service, and their willingness to set up shared screen sessions upon short notice. These were incredibly useful to assist research sites in their uploads, and troubleshoot issues that I would not have been able to identify otherwise.

Cons: I feel like it could be easier for users/more user friendly- some of the research sites consistently had issues during upload. Maybe an instructional video?

Calling the Ambra support number only connected you to surface-level assistance, while more of the issues that I experienced needed to be addressed by Ambra analysts.

A great Image management solution

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would 100% go with this solution again if the opportunity presented itself

Pros: Innovative, nimble, interoperability, user friendly, cost effective, customer service oriented company

Cons: The only con is sporadic and associated to being a web-based solution. The speed of image loading for viewing purposes can be dictated by the local internet traffic. While this is an infrequent occurrence, it is noticeable when it does happen.

Capterra loader

Excellent Company..Excellent Utility

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is such ease of use and seamless integration!

Cons: I really cant' find any cons with the Ambra solution.

Overall: Allowing highly secure image archive uploads from any PC at any institution without need to install any software on the local user machines.

Vendor Response

by Ambra Health on January 09, 2019

Hi Joe,

Thank you for your review! We are so glad that you enjoy using Ambra! We look forward to continuing to work with you!

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

greate software, greate support

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to navigate in the study, easy to work with,

Cons: I don´t know at the moment, but if there would be something I will bring this to your attention, maybe some edit functions would be helpful

Overall: fast support, friendly

Vendor Response

by Ambra Health on January 09, 2019

Hi Steffi,

Thank you for the review! We are so glad that you enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

My office XR

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Accessibility.

The images are good quality.

Cons: It does not allow for easy printing of an image.

Vendor Response

by Ambra Health on January 09, 2019

Hi Lampros,

Thank you so much for your review! We are so glad that you enjoy using Ambra! We would love to hear more about your product request as well. Please feel free to email at jgoldstein@ambrahealth.com.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra orthopedic review

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Images are easy to upload and windows make viewing easy

Cons: I have to frequently measure Cobb angle and take other angles/measurements. The tools needed for this are not the best and have low sensitivity when adjusting.

Vendor Response

by Ambra Health on January 09, 2019

Hi there,

Thank you for your review! We are so glad that you enjoy using Ambra! We would love to hear more about your feedback concerning measuring Cobb angles. Please feel free to email me at jgoldstein@ambrahealth.com and I will submit a ticket for you!

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

review

Dec 07, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like how easy it is to use, and everything is labeled.

Cons: I believe the system is very low and I don't like that you have to use chrome.

Vendor Response

by Ambra Health on January 09, 2019

Hi there,

Thank you so much for your review. I would love to hear more about your feedback! Please feel free to email me at jgoldstein@ambrahealth.com.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Great Product

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that when we share or receive images from other facilities, we receive those images quickly and without errors.

Cons: I would like to see reports associated with images sent to attach to the images. I'm not sure the logistics of this or if it's possible at all, but this would be a nice feature.

Overall: The biggest benefit we as a facility have overcome is how to share images between our facility and another facility very closely associated with us without having to share PACS systems or send CD's constantly. Ambra has allowed us the flexibility to remain on our own PACS network, but still offer the other facility's providers quick access to their patient's images.

Vendor Response

by Ambra Health on January 09, 2019

Hi there,

Thank you for taking the time to submit this review- we appreciate your feedback! If you would like to chat more about the report functionality, please don't hesitate to reach out to me directly.

Best,
Chantel Hopper
Director of Customer Success
chopper@ambrahealth.com

Ambra Software and Support

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and setup with both the server and software

Cons: Wish it had come along sooner so we could have saved buying useless CD's

Overall: The ongoing technical support is outstanding and the ease of use and setting up the system is second to done. Ridiculously easy, I'm not sure why more institutions are not going this route.

Vendor Response

by Ambra Health on January 09, 2019

Hi Raphael,

Thank you for your review! We are so glad that you enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

AMBRAhealth

Jul 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The simplicity of the platform makes my job as a project manager easier when dealing with clients. The support email is convenient to help clients with any issues so I do not have to.

Cons: There were only a few times where there were notification issues but they were fixed right away.

Ease of Use

Jan 20, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use is what I enjoy most about this software.

Cons: The least thing I liked were all the g;itches and the time it takes to correct those glitches.

Vendor Response

by Ambra Health on January 27, 2019

Hi Tymesha,

Thanks so much for your review! I am so glad that you enjoy using Ambra. I would also love to hear more about the glitches so I can bring your feedback back to our developers. Please feel free to email me at jgoldstein@ambrahealth.com.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use to install a gateway and connect with outside hospitals.

Cons: The anonymize software was a little clunky at first.

Overall: We partnered with Ambra foe electronic image sharing. We were able to bring up many hospitals easily to reduce patient dose and improve care.

Vendor Response

by Ambra Health on January 09, 2019

Hi Tara,

Thank you for your review! We are so glad that you enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra is great!

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy and convenient. We were able to seamlessly integrate this with our EMR system and we use it everyday at our practice.

Cons: Sometimes there are delays in uploading medical imaging and little errors in the system that randomly appear and then go away.

Overall: Excellent!

Vendor Response

by Ambra Health on January 09, 2019

Hi Nupur,

Thank you so much for your review! I am so glad you are finding Ambra easy to use. If there are uploading issues at any time, please submit a ticket at support.ambrahealth.com and someone will get back to you in a timely manner.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra Cloud Soulution

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easyablity of the Ambra tools. Easy to install gateways to multipale devices.

Cons: The large promgrame size of the viewer, would like to see that reduced by 50%

Overall: Great Support Team.

Vendor Response

by Ambra Health on January 09, 2019

Hi there,

Thank you for the review! We are so happy that you enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Great software, great support!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to modify DICOM data within the software

Cons: The inability to modify the report header on PT demographics once info is changed in RIS

Overall: Great!

Vendor Response

by Ambra Health on January 09, 2019

Hi Chris,

Thank you for your review. We are so glad that you enjoy using Ambra! I would love to help with your additional feedback - please feel free to email me at jgoldstein@ambrahealth.com and I will submit a ticket for you!

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Happy with the service

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use, I can navigate through the site quickly to find patients.

Cons: I do not have any cons about the site.

Overall: Over all, I am satisfied with the company because it's sharing images with other clinics and/or hospitals a lot easier.

Peripheral User

Nov 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple to use and secure software

Cons: No Dashboard, Would like to see a monitoring tool of some kind to alert if one end or other is down.

Overall: so far so good - great service!

Vendor Response

by Ambra Health on January 09, 2019

Hi George,

Thank you for your review! We are so happy that you enjoy using Ambra! I would love to hear more about your product request. Please feel free to email me at jgoldstein@ambrahealth.com.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra Health

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of uploading echocardiograms, can organize study participants echocardiograms by study visits

Cons: Sometimes slow loading website can take up time.

Overall: Used it for uploading echocardiograms for research studies

Vendor Response

by Ambra Health on January 09, 2019

Hi Mary,

Thank you so much for your review! I am sorry to hear that sometimes the website is slow to load. If this persists, please feel free to reach out to support@ambrahealth.com and someone will look into resolving these issues.

Best,
Chantel Hopper
Director of Customer Success
chopper@ambrahealth.com

This is a great system that's easy to navigate

Oct 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of uploading documents, easy to navigate through the system

Cons: It would be nice if we were able to delete uploaded documents ourselves. What is someone uploaded the wrong patient? We could just delete the item right then and upload the correct patient without having to wait for support to respond and take care of it.

Overall: My overall experience was great. Everything was taken care of in a timely manner.

Vendor Response

by Ambra Health on January 09, 2019

Hi Letoya,

Thank you for your review! We are so glad that you enjoy using Ambra! I would love to hear more about your request - please feel free to email me at jgoldstein@ambrahealth.com.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra health software

Jun 07, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The variety of options of systems that are supported for operating is awesome!

Pros: The amount of storage for the various types of medical files is great! It's also great being offered to have monthly or annual billing options.

Cons: The amount of time it takes to upload imaging can take some time. The quality of the software could be updated for better detailed images.

Upload user

Jul 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy and intuitive

the support is very responsive, great people to talk to.

Cons: We had some periods that the upload would take like an hour and sometimes without a finality, giving an error message at the end of the upload.

The support team worked through it and resolved the issues.

Overall: It's a great platform from an upload poit of view.

Ambra Health

Nov 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is really helpful for me to upload images for research trial. I used it every week for uploading CTA and echo images.

Cons: some time it's take time to upload images.

Overall: Great experience using this and save time to get things done on time. I would highly recommend this software.

Vendor Response

by Ambra Health on January 09, 2019

Hi Nusrat,

Thank you for your review! We are so glad that you enjoy using Ambra! If there are ever any issues, please email our 27/7 support team at support@ambrahealth.com.

We look forward to continuing to work with you!

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Great product and wonderful customer support!

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We had the pleasure of having one of Ambra's reps come by our office but mostly everything is done online with GoTo Meeting. I understand this completely and is the industry norm as everyone is in different states and time zones. I really do like that face to face communication though and I wish Ambra had more people in our area to be available for more in-person meetings. But other than that I am thoroughly impressed by their cloud-based PACS system. It's easy to use and an absolute dream compared to what we were using before.

Pros: Quick and reliable customer service Fast upload time Competitive Prices Easy and user friendly interface Easy to navigate

Cons: Lack of face to face support (Customer support is great but pretty much everything is done over the phone)

Ambra cloud PACS

Jul 24, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The interface is simple and modern, the layout of buttons and overall looks of the user interface is great.

Cons: Loading images and changing quality from SD to diagnostic had been an on going issue for our users, sometimes it takes a little bit too much time to clear the image into a diagnostic quality.

Also new users or external user who we share images with are not aware of the quality function and they think the image quality is bad, might be helpful to have a status indicator that the images are still loading and are not in a full diagnostic quality.

The other issue is when changing the window level is the change from diagnostic quality to SD which is very annoying as it is hard to tell what is the optimal window level to stop at.

Adding an option to export image into JPG or other simple format is important, the current way of exporting into PNG isn't very useful as you have to do one by one image plus you will have manually go to save each image.

Vendor Response

by Ambra Health on July 25, 2018

Ahmed,

Thank you for taking the time for the feedback. I'm passing along your enhancement requests to our product team. Please let us know if there's anything else we can do for you!

-Jason

Ambra Cares

Dec 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the way the system is easy to navigate.

Cons: There is nothing to not like. Ambra is awesome!

Vendor Response

by Ambra Health on January 09, 2019

Hi Brittany,

Thank you so much for your review! We are so happy that you enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra viewing

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it gives an easy to use search menu and more detailed information regarding the results. It is easier to search without the cumbersome lists of matches, that on the old system were not real matches. For example searching for a patient Jane Doe, you would get matches for both names and variations of both.

Cons: It was initially difficult to get to the correct site with a hyperlink. Once it was added to favorites it now works like a charm. I do not like where the placement is to exit the open images page. It blends in too much and I have exited the site, while just meaning to exit the view screen.

Ambra

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a new user of Ambra, I have found it to be user friendly. Ambra has a wide array of functions I am excited to learn and explore. We are beginning to expand our electronic sharing of images, this system meets our needs.

Cons: I haven't found anything yet. Having to call customer support to trouble shoot error messages is time consuming, but they are helpful.

Overall: Looking forward to using all the storage and image sharing features Ambra has to offer to help create a great patient support experience.

Vendor Response

by Ambra Health on January 09, 2019

Hi Mary Jo,

Thank you so much for you review! I am so glad that you enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager

Ambra Health review

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to utilize and gather the appropriate images

Cons: I dont have any cons it's just great as is

Vendor Response

by Ambra Health on January 09, 2019

Hi Mat,

Thank you for your review! We are so happy that you enjoy using Ambra! We look forward to continuing to work with you.

Best,
Chantel Hopper
Director of Customer Success
chopper@ambrahealth.com

Ambra Health Feedback

Jul 20, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the idea of image sharing through gateways. When there were issues with a gateway, we were able to use share codes in the interim. Ambra support was always helpful in addressing the gateway issues and they were very prompt and friendly!

Cons: It would be nice if you could pull a link from a study and share it with a doctor's office (etc.), rather than having them make an account or have a CD sent out to them. This would be a great benefit to have!

Overall: Ambra Health is a great platform for image management and the transferring of images. We have had many successful experiences using the platform and the customer service is impeccable!

Good stuff

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy interface to navigate and follow about

Cons: Slow to load, can take a while to load and log off

No delays just get it done

Jul 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software works, it does what it should when it should time after time

Cons: Getting it configured and working out complex issues can be difficult due to the time their techs don't have...

Overall: Overall it has worked well and the technicians have resolved issues and helped streamline the use of the system

Ambra gets the job done

Jul 27, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: I like Ambra because it gets the job done, I am able to download imaging to upload to outside vendors.

Cons: I feel it could be more user friendly. It is difficult to train new people how to use it because the pathway to get what you want does not make much sense.

Overall: I have a lot of problems with Ambra but a lot of that could be due to the poor internet connection I am stuck with. However, I will say that their customer support is excellent and very responsive!!

Excellent partner who listens

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Customer rep and his team are very capable and great to work with.

Pros: Energy of team Out of box thinking Willing to work on a solution Excellent service Understands healthcare

Cons: Needs to focus on core product Look to improve product Focus on VNA AND NOT A VIEWER viewer work detracts from product

Ambra Health - A Cost Effective Solution for Viewing and Storing Images

Jul 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very easy to use and allows you to compare current studies to past studies. The software is cloud based and allows your practice to store all the images without having to have hardware and servers on site. The staff members are very helpful and responsive. They try to correct any problems with the software in a timely fashion.

Cons: The software is extremely slow loading the images. There is an accelerator program which makes the images load quicker, however in my opinion the images still take too long to load.

Good but flawed

Jul 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple to navigation and use. Uploading, editing, and viewing studies are very simple.

Cons: Limit on listing large number of studies. When our studies exceed the limit, not study is display in our list. We had to call customer support twice in the past year to have the limit increased.

Overall: Good. Ambra support has been able to resolve our issues quickly. However, Ambra has quietly removed a 3D view option from our DICOM Grid.

Very user friendly system to easily access clinical studies.

Nov 20, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to access imaging almost instantly from the server after a study is complete.

Cons: Sometimes I have extended downloading times. The studies are retrieved but take hours to appear in 'studies' to be downloaded. Also, the downloading time sometimes takes over an hour.

Overall: Overall, this is a helpful system. Most times, I am able to access studies almost immediately after they've been completed in the medical center and I love that.

Vendor Response

by Ambra Health on November 24, 2018

Angelise,

Thank you for your review! I've sent your product feedback and praise back to the team. Should you need anything please do not hesitate to reach out to us.

-Jason

Ambra Review

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease at looking up a particular patient and image.

Cons: Need more distinct search features to make the search faster

Overall: Overall I love Ambra Health and the convienence of looking for a patient and images.

Easy to work with

Jul 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Its so easy to use. If you can upload a picture to facebook, you can upload with Ambra.

Cons: It can take awhile to load images with the built in viewer.

Overall: I'm happy with Ambra.

Very reliable

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and practical. It helps to easily complete our tasks in the PACS library due to practicality when sharing and importing images to our system.

Cons: Not able to select and download several studies at a time.

Overall: It helps to easily complete our tasks in the PACS library due to practicality when sharing and importing images to our system.

Glitches Way Too Often

Jan 08, 2019
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I love the speed of the software and the searching criteria (when it populates).

Cons: I hate that it glitches expectantly and the only way to get it back working is to log in and out of the system until it does. This is extremely inconvenient for high-flow clinics.

Overall: Okay- not great

Vendor Response

by Ambra Health on January 09, 2019

Chantel,

Thank you so much for submitting your feedback. I am submitting a support ticket for you and an analyst will reach out to investigate further!

Thank you,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Usage

Aug 22, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy access to patients and X-rays for our facility

Cons: Accelerator did not work some times as well with the loading

Ambra has worked well for our site

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is web based and not something that has to be installed on my hard-drive. You can also see at a glance which studies you have uploaded. Seems a lot less trouble shooting is involved than with other file transfer programs I've used. And I like that it will anonymize the studies very seamlessly.

Cons: It took a bit of coordination between our IT people and the Ambra help desk people to get this to function on our system. But they were great to work with and it got done.

AMBRA review

Jul 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly platform that allows an easy navigation

Cons: The lack of pulling reports with metrics

Take a hard look at Ambra before others!

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ambra is system agnostic. We are able to send our images and know that it will communicate with our partners' systems.

Cons: We're still in the early stages of implementation and so nothing to mention.

Vendor Response

by Ambra Health on January 09, 2019

Hi Prashanth,

Thank you so much for your review! We are so glad that you enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Good

Dec 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easy to use . The support is great.

Cons: I have just started using it, so can't tell what is the least favorite feature.

Overall: The overall experience is very good.

Vendor Response

by Ambra Health on January 09, 2019

Hi Shantala,

Thank you so much for your review! We are so glad that you enjoy using Ambra! We look forward to continue to working with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra review

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the tool is easy to use and navigate. works very well in chrome.

Cons: the tool does not work well with internet explorer

Overall: The AMBRA staff is always responsive to my requets are able to resolve issues quickly!

Ambra review

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of exporting and viewing images was really nice. Not a lot of steps. The information on the header is really nice to have right there without having to search for it.

Cons: Would be nice to have a folder to move finished studies into so not seeing every patient and study each time software is opened. Not deleted but just completed.

Overall: To use in a medical setting to uploading and storing images is nice. Overall a good experience.

Vendor Response

by Ambra Health on January 09, 2019

Hi Laura,

Thank you so much for your feedback. I would love to address your request. If you can send your email to me at jgoldstein@ambrahealth.com, I will submit a support ticket for you!

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra is an efficient and effective way to store your medical images

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The customer service is great, the price is reasonable and the interface is very user friendly which is important.

Cons: I wish the email notifications had the study name or number in the headline so you could easily see which study without reasing the email

Slow performance after image sharing change to Ambra

Dec 09, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I'm not sure that there have been many thinks I have been happy with to date.

Cons: Has been very slow. I was trying to look at films with patients in the office using reference lines and it significantly slowed me down. On mobile, when I have clicked to change the series I have had trouble with the imaging actually changing.

Overall: Overall, our change to Ambra for image sharing has not been smooth and the product has slowed down my patient care in clinic.

Vendor Response

by Ambra Health on January 09, 2019

Hi Eric,

I am so sorry to hear that your experience has been anything less than great. If you want to share your email address with me at chopper@ambrahealth.com, I will pass along your info to the appropriate person and we will work to get these issues resolved.

Best,
Chantel Hopper
Director of Customer Success

could be faster

Jul 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: this system is extremely user friendly compared to others i have used in the past.

Cons: this system sadly takes too long for images too load

Overall: overall a great company customer service is great just wish speeds were a bit faster.

Awesome Cloud PACS

Dec 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love the functionality, ease of use and how accessible it is to our team.

Cons: New app is currently being improved

Organizing data, and uploading reports should be easier

Overall: Excellent!

New client review

Dec 05, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: This software is easy to understand and walks one through the process quite proficiently.

Cons: Although easy to use, I think more information on the products being offered would help. Like the idea of the dental plan including a free vision benefit but does not inform the user that CHP does not take the plans offers.

Vendor Response

by Ambra Health on January 09, 2019

Hi Anne,

Thank you so much for your review! I am so glad you enjoy using Ambra. I am happy to speak further and send more information about all of what Ambra offers (it's quite a lot!). Please feel free to email me at jgoldstein@ambrahealth.com.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra health

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ambra health is very fast and efficient.

Cons: Sometimes the providers get stuck with finding the patients records/images

Overall: Ambra works very well and efficient. My provider did have an experience when all of his studies went missing and could not find them. I think he called the helpdesk to try and resolve

Vendor Response

by Ambra Health on January 09, 2019

Hi Jana,

We are glad to hear that your experience with Ambra has been fast and efficient! Should you or a colleague ever have a similar issue again, the helpdesk (support@ambrahealth.com) is definitely the place to go. They will look into your issue and get back to you in a timely manner!

Best,
Chantel Hopper
Director of Customer Success

better!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to move around, and it's a lot faster than when I first started using.

Cons: nothing. It's a lot better than when it first started.

Easy access and user friendly

Aug 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: That it is user friendly. I also like that right on the main log in screen you have your training video that is very helpful.

Cons: I like least is that there are two ways to access your files.I like one way that way you know and do not have to figure out which way works best for your computer.

Overall: I am not very good with computers, Ambra health transfer of images system is really easy to learn.

Vendor Response

by Ambra Health on August 29, 2018

Kim,

Thank you for your review! I've passed your feedback on to our customer success team for their review.

Please let us know if you ever need anything.

Ambra Health Review

Oct 03, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I liked the most about this software because it was user interface friendly.

Cons: The amount of glitches it would constantly have.

Vendor Response

by Ambra Health on October 08, 2018

Samantha,

Thank you for your review and I'm sorry to hear about the problems you're experiencing. I'm passing on your feedback to our Director of Success. She'll be in touch soon. I'm also sending you my contact information. Please do not hesitate to reach out.

-Jason

user Friendly

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: very user friendly, easy to navigate in multiple studies,image upload done easily,

Cons: not all the browser you can use with this website,work best with google chrome

Overall: so far it was good , 1st i was trying to use with modzella m and gave me error with uploading images, and with internet explorer also some time, but it work good with google chrome, no issues so far.

Poor quality software

Dec 04, 2018
1/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Not much. Did not bring any improvement compared to Image share

Cons: Frequently "freezes" and requires rebooting

Frequent slow uploading of images

Overall: The use of Ambra for Medical imaging is overall unsatisfying

Vendor Response

by Ambra Health on December 05, 2018

Dr. Schena,

I'm so sorry to read about your unhappiness with the transition from the legacy systems. I'd love to connect you with our support team to see if they can assist you and am providing you my direct contact information. Please don't hesitate to reach out.

Best wishes,
-Jason

Director of Marketing
Ambra Health

Awesome Product

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: user friendly and ease of access to other studies

Cons: not able to delete studies no longer active

Ambra with medical trails

Jul 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is intuitive as it leads you through the process

Cons: Sometimes I have a difficult time returning to the program that I left if I was interrupted

Overall: I only use this software when dealing with study patients. I have not had any problems when sending information to Ambra Health

Good service

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a patient and uploaded near 1000 files and it worked good. With the help of the support team I was able to get the questions answered I needed.

Cons: My files were very large, over 1000 files, and they did take a while for the buffering but they did get uploaded after we checked to make sure.

Overall: Good customer service, very quick response rate. As a patient it helped give me peace of mind knowing the professionals were available to look into my files and images.

Vendor Response

by Ambra Health on February 13, 2019

Hi Carla,

Thanks so much for you review! We are so happy that you enjoyed using our product and speaking to our Ambra Support Team.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Review for Ambra Health

Jul 24, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how quickly the site uploads images.

Cons: How the site is not the most user friendly (it can be confusing if multiple studies use it-selecting the other study/site)

Overall: The more I use it, the easier it becomes to understand. My overall experience is positive.

Ambra Review

Dec 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked short time it takes to view outside images

Cons: The search is sometimes difficult.

Overall: Very good experience

Vendor Response

by Ambra Health on January 09, 2019

Hi Debra,

I am glad to see you enjoy the speed of loading outside imaging! I would love to get your feedback on how we could make the search easier. Please feel free to email your thoughts to feedback@ambrahealth.com and I will be in touch.

Best,
Chantel Hopper
Director of Customer Success

Easiest imaging software to use

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use is wonderful. I never have any real problems with this software.

Cons: Out of all the software that I use this one is the easiest with no real down sides.

Overall: It has been really easy interacting with not only the people but also customer support when I have a problem. They have made it exceptionally easy.

AMBRA review

Jul 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: speed of uploading times is amazing. Simple steps to upload.

Cons: There is actually nothing I dislike, it is much more user friendly than any other system I've used.

Vendor Response

by Ambra Health on July 24, 2018

Thank you for taking the time to review us! We're glad to hear you're enjoying Ambra's image management platform. If you'd like to get an Ambra thank you pack, just let us know!
-Catherine

Great product!

Jul 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Great product! Interface was really easy to use!

Cons: Nothing, no major issues using this product.

Ambra health review

Jul 20, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: easy in use, and easy for our clients to monitor data

Cons: limited in functionality and limited in use for a complete project in our specific fields

Not so sure yet

Dec 07, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: its a imaging software program just like anyone elses

Cons: it is very slow and to many screens to get you to where you need to be

Overall: not so hot

Review of Ambra Health

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I find the software loads images very quickly

Cons: The home page could be more clear if you simply want to upload new images.

A prominent site would be easier

Ambra

Jul 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Seemed very user friendly and the customer service support was excellent.

Cons: Although it seemed user friendly, my particular use for it did not work. For some reason there was an issue with the images I was trying to upload.

Uploading made easy

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to begin and easy to follow for uploading

Cons: First time use was a bit to follow - but after the first use very easy.

Overall: Ambra Health made uploading my scan easy

Aesthetically Pleasing and Easy to Use

Jul 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Logical, well-designed, great customer support.

Cons: Not all transferred studies would show up. Unclear why.