Cro Software Solutions

Cro Software Solutions

4.5 / 5 9 reviews

Who Uses This Software?

Waste, Recycling, Containers, Portable Storage, Mobile Office, Portable Toilets, Rentals Etc.


Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Cro Software Solutions
  • www.crosoftwaresolutions.com
  • Founded 2013
  • United States

About Cro Software Solutions

CRO Software Solutions is an efficiency software that manages your assets (bins, containers, portable toilets etc) drivers (gps tracking, routing, EDL etc), dispatchers, accountants (auto invoicing, seamless integration to all QB versions) and your customers. the only software you need for the METAL RECYCLING, WASTE MANAGEMENT, PORTABLE TOILET, and SERVICE industry.


Cro Software Solutions Features

Vendor has not completed this information.

  • Capacity Planning
  • Drag & Drop Scheduling
  • Driver Management
  • Emergency Dispatch
  • GPS Tracking
  • Performance Metrics
  • Route Costing
  • Territory Management
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking

Cro Software Solutions Reviews Recently Reviewed!


Capterra-loader

A great software that helps and aids in waste management

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The pricing formula is fair and friendly
The software is supported by the various leading platforms such as Windows etc

Cons: The developer should consider introducing the billing features to aid in processing of dispatch of many waste truck hauliers

Overall: Helps manage the waste management process in our company

Cro

Apr 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I love Cro software as far as keeping track of our inventory. We use it daily to keep track of our dumpsters.

Cons: Can not use the billing because I does not map the income to specific people or job locations. All money income is going into one pot labeled Cro income. In our business we need to be able to separate the funds so we can distinguish who paid what and who owes what.

Overall: Keeping Track of inventory

Vendor Response

by Cro Software Solutions on April 13, 2018

Hey Martin, thank you so much for the review. I will have Support reach out to you ASAP to discuss the Quick Books Online integration. There must be some confusion as the Cro Income Account is just a landing spot for all new Products when first created in QBO since Cro does not know yet what income accounts you want each new Product applied to. Simply open your QBO Account and go to your Products area find the ones that Cro created and map them to any income account you choose. Thanks, and give support a call anytime you have any questions at all.

Easy to learn

Apr 02, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I find the Software to be a great dispatching tool. The drivers and dispatchers find it to be very user friendly.

Cons: I wish the software had more options for customer set ups, billing and reporting. It would also be nice to have more options when recording payments and storing credit card numbers in the system.

Vendor Response

by Cro Software Solutions on April 04, 2018

Hello Kenlyn, thank you for the review. We are currently working on Billing System upgrades for payment management etc. We would love to get your ideas on how we can improve the Customer setup process in Cro. Thanks again,

We discovered CRO at the Waste Expo and have never looked back. We are very happy with it.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Probably ease of use and the companies flexibility. First, ease of use - I know just enough about tech and software to screw it up. This software has checks and balances that won't allow you to double schedule or mess up your inventory and things of that nature. Very easy to navigate. Second, flexibility - Even as a small company with only 3 trucks the company values my input and ideas. There has been at least 1 and maybe 2 changes that have been made to the software that to the best of my knowledge were my idea and/or suggestion.

Cons: I'd say probably the immense detail. This is not the software's fault but again as a strictly roll-off company with only 3 trucks, this software is designed for and intended for companies with far more detailed routes and larger fleets. That being said, the software is probably (not probably but surely) capable of so much more than I am even using it for. It most likely has resources and benefits that I am not even using it for to this point.

Vendor Response

by Cro Software Solutions on March 29, 2018

Thank you for the very nice review Phil. We would love to schedule an online meeting anytime to review possible options and features that can help Bulldog Disposal be even more efficient. Hope to talk to you soon.

Amazing, user-friendly software!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cro has so many Pros! Customer service is excellent and the software features/functions make the work place efficient. Software is simple and streamline making it super user-friendly for both drivers and dispatch.

Cons: Not much that I don't like. The only thing I wish Cro offered would be a mobile friendly dispatch page. They are constantly making updates and improvements, so maybe this will be down the road!

Overall: Too many to state. Top 5: Asset tracking and inventory, tracking trucks (whereabouts & speed), ease of billing, route efficiency, time stamped jobs.

Vendor Response

by Cro Software Solutions on March 29, 2018

Thank you Joanne, as always it is a pleasure to work with you all at Ideal Refuse. Yes we are working on a mobile dispatch option, however in the meantime we do offer Driver Dispatching that will cover all your needs. Give us a call and we can discuss. Thanks again for the great review!

We love it! We use it in our office and each of our drivers has the Cro App on his phone.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Cro is very, very easy to learn. The ability to see where all our inventory and drivers are at anytime of the day is really great! The customer service is always there for help and explanations of how or why the features work the way they do. They are very open to suggestions on what the customer needs to make the program work best for them...Really great program and customer support!

Cons: The billing section didn't work well for us at the time, but with their new program updates we hope to use it soon.

Vendor Response

by Cro Software Solutions on March 29, 2018

Thank you Juniper, we really appreciate the great review. We love working with you guys and hope to continue taking care of all your software needs for many years to come. We do offer full integration to Quick Books Desktop now as well, we would love to schedule a time to get you all set up. Thanks again,

CRO Software has been a great solution for our company.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use for dispatchers / drivers as well as the open lines of communication with CRO employees. They go above and beyond to listen to their customers in order to provide the best product possible. Keep up the good work!

Vendor Response

by Cro Software Solutions on March 29, 2018

Thank you very much Ray, I hope all is well. However, If you ever have any issues at all I am sure you will give us a call. Thanks again for everything,

Always there to make system fit our needs

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Always accessible and easy to talk with .Always glad to help .regular upgrades to help fit our needs

Cons: It wasn't designed for our particular use but adapted well and are always glad to help all staff undersatnd best way to help .

Overall: Helps monitor truck use ,both economically but also aids with communication

Vendor Response

by Cro Software Solutions on March 29, 2018

Thank you Chris for the very nice review, I hope all is well and if you ever need anything just let us know. Thanks again,

Good program easy to use

Mar 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of dispatch and scheduling. Cloud based and browser is simple to use. Driver app is user friendly.

Cons: Box location tracking is difficult and we have not ever got it working correctly. We are still using tickets to track then

Vendor Response

by Cro Software Solutions on March 29, 2018

Hello Daniel, thank you for nice the review. I have your rep Glenda contacting you ASAP to make sure you have all the tools you need to make sure you are tracking all your boxes as expected. If you number your Boxes you can go to the Asset Page to view all your Deployed, Reserved, Returning and Available Boxes by Type. Also check out the Deployed Asset Map and Report for details on all your deployed boxes. I am sure we will get you on the right track, thank you again for everything.