---
title: "Cro Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cro Software - reviews, pricing plans, popular comparisons to other Waste Management products and more."
source_url: "https://www.capterra.com/p/146298/Cro-Software-Solutions/"
page_type: "product"
language: "en"
---

# 

 Cro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cro Software

## What is Cro Software?

CRO is waste management software for roll-off, portable restroom, septic, solid waste, and scrap operators. Manage dispatching, asset tracking, driver workflows, billing, and collections in one connected platform. Dispatch and reroute jobs with drag-and-drop scheduling, track asset locations and idle time, and give drivers the tools to complete jobs from the field with photos, signatures, and billable add-ons. Completed work flows directly into activity-based billing for faster, more accurate invoicing, while an interactive collections dashboard helps teams manage overdue accounts and batch-send statements. CRO helps waste and site service operators reduce manual work, improve visibility across operations, and move jobs from dispatch to payment more efficiently.

## What is Cro Software used for?

[Route Planning](https://www.capterra.com/route-planning-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)

Top alternative

Featured

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

83%

Neutral

15%

Negative

2%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cro Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rapidworks.com/&name=Cro Software)

## Cro Software Overview

Updated August 2026

AI summary

Cro Software offers cloud-based solutions for businesses of all sizes in waste management, asset tracking, and route planning. It centralizes dispatch, scheduling, GPS tracking, customer records, and billing, while providing mobile access and real-time monitoring. Reviewers consistently highlight its responsive customer support, making it valuable for organizations seeking efficient coordination of field operations and administrative workflows.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cro Software

4.3 (54)

VS.

[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

Contact vendor

Starting Price

$35

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (54)

Ease Of Use

4.6 (88)

Value For Money

4.3 (47)

Value For Money

4.6 (87)

Customer Service

4.6 (52)

Customer Service

4.8 (87)

## Cro Software alternatives

[4.6 (1,477)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Curri](https://www.capterra.com/p/10026574/Curri/)

[4.8 (88)](https://www.capterra.com/p/10026574/Curri/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10026574/Curri/)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

[4.6 (268)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Starting price

$35.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161579/OptimoRoute/)

[View all alternatives](https://www.capterra.com/p/146298/Cro-Software-Solutions/alternatives/)

## FAQs about Cro Software

Overview

### What problems does Cro Software solve?

Cro Software solves paper-based dispatching, poor route visibility, and fragmented customer and asset records by centralizing dispatch, inventory, GPS tracking, service history, and billing reports. Waste hauling, dumpster rental, dispatch, and driver teams benefit most by reducing missed stops, wasted drive time, double entry, and confusion over bin locations.

Answer based on 29 reviews

Overview

### Which roles and teams benefit most from Cro Software?

Cro Software is most used by business owners, office managers, and operations leaders who need to streamline daily administration, dispatch coordination, and customer service workflows. Administrative and accounting teams rely on it for recordkeeping and support tasks, while executives use it to oversee business performance, resource allocation, and operational consistency.

Answer based on 54 reviews

Overview

### What company size and specific industries is Cro Software built for?

Cro Software is designed for owner-operators through enterprise businesses in waste hauling, portable restroom services, septic services, solid waste fleets, and scrap yards. It fits companies that manage route-based service work and field assets across these specialized industries.

Features and Usability

### What are the key features of Cro Software?

Cro Software includes core dispatching and fleet tools like drag-and-drop dispatch, driver management, GPS tracking, route management, and mobile driver access. Differentiating features include inventory and asset tracking with customer history and reporting. Billing and invoicing, QuickBooks integration, and accounting are also offered, though billing capabilities are discussed more critically.

Answer based on 29 reviews

Integrations

### Which third-party tools and platforms does Cro Software integrate with?

Cro Software connects natively to QuickBooks Online Advanced for accounting integration. This listed connection supports financial data exchange with a third-party platform and reflects the product’s available integration coverage.

Answer based on 2 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Cro Software?

Cro Software is easy for end users, dispatchers, and drivers to learn for daily tasks, especially with its simple one-screen workflow. Training is available in person, live online, through webinars, documentation, and videos. Admins and billing users may need more time, and some reviewers report inconsistent training depth and limited written guidance.

Answer based on 10 reviews

Getting Started and Support

### What customer support options does Cro Software offer, and how do users rate the experience?

Cro Software offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, patient, and helpful, with quick callbacks and guidance. Some report uneven training, limited self-serve documentation, and frustration when updates create new issues or problems require workarounds.

Answer based on 29 reviews

Features and Usability

### How easy is Cro Software to learn and use?

Cro Software feels easy to learn for many dispatchers, office staff, and drivers, with simple navigation and drag-and-drop scheduling. Teams often like the browser-based access, clear screens, and quick setup, though some mention slow logins, uneven training, and limited self-service documentation when questions come up.

Answer based on 16 reviews

Features and Usability

### How well does Cro Software manage drivers and dispatch?

Cro Software helps dispatch teams manage drivers with live tracking, drag-and-drop job assignment, route updates, and driver-facing job details. Waste hauling and service teams value faster communication and clearer ETAs, though some mention driver app issues on certain devices, limited customization, and a few workflow gaps for training or inspections.

Answer based on 15 reviews

## Features

AI summary

Based on 87 Waste Management reviews

Capterra reviewers point to these as the top priorities when choosing waste management software:

-   **Mobile Access** (**73%** of reviewers rated this feature as critical)
-   **Scheduling** (**71%**)
-   **Dispatch Management** (**67%**)

Cro Software supports all three features that reviewers rate most highly: **Mobile Access**, **Scheduling**, and **Dispatch Management**. Together, these capabilities help businesses coordinate field operations more efficiently, keep pickup and service schedules on track, and manage dispatch activity in real time, allowing teams to respond faster and maintain consistent service.

Mobile Access

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Scheduling

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Routing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Alerts/Notifications

4.6 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Import/Export

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Cro Software 75 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Commercial Properties: Designed to serve commercial properties
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Disposal Management: Plan when and how to dispose of outdated or decommissioned assets
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Driver Management: Track all personnel who operate company vehicles
- Electronic Payments: Electronically collect payments for goods or services
- Emergency Dispatch: Coordinate emergency medical response
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Equipment Tracking: Track the location of specific equipment at all times
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- Fuel Management: Monitor fuel consumption and optimize fuel usage
- Geographic Maps: Visualize locations on a map
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- Job Management: Manage and track all job information and associated tasks
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Live Driver Tracking: Track driver locations on a map in real time
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Logistics Management: Management of the flow of things between point of origin and point of consumption.
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Multi-Location: Manage and support multiple locations
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- QuickBooks Integration: Integrates with QuickBooks
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receiving/Production Management: Receiving/Production Management
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Residential Properties: For residential properties
- Route History: Track past routes to better plan and optimize repeat trips
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Task Scheduling: Track and manage the scheduling of tasks
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc.
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Waste Management: Track and report on waste management and disposal processes.
- Waste Tracking: Track and segment collected waste based on their properties
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.1 (54)

4.1

Based on 54 reviews

## Pricing

Value for money

4.3 (47)

### Starting price

Free trial not available

Value for money

4.3 (47)

4.3

Based on 47 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (52)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (52)

4.6

Based on 52 reviews

## User reviews

Overall rating

4.3

Based on 54 reviews

Filter by rating

5(27)

4(18)

3(8)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MS

Mario S.

General Manager

Environmental Services

### "Reliable Software with Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2026

Overall, Cro Software has been a great fit for our company. It handles everything we need efficiently, and the team is receptive to customer feedback, frequently implementing suggested improvements.

Pros

Support is consistently reliable. The team is quick to respond and usually returns calls promptly whenever we need assistance.

Cons

The main issue I’ve experienced is being signed out while actively using the system. This tends to happen most often when sending invoices or processing autopay accounts.

Alternatives considered

[WAM Software](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/)

Reasons for choosing Cro Software

Cro seemed to offer all the necessary features we were looking for at the time of purchase, and the layout was user-friendly and easy to navigate compared to other options.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KL

Kati L.

Logistics and Operations Coordinator

Construction

### "Dash Disposal Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2026

It has been absolutely wonderful working with this company. They are always supportive and give feedback if I have questions on what's the best way to optimize it the most for my company. The initial set up they made extremely easy even when I was so nervous. The program itself is very easy to learn. It's been great to be able to find what I need so easily for my company whether its GPS for my drivers or reports for billing.

Pros

Its so simple to use. Everything you need is on one screen. They also provide plenty of training and make sure you are comfortable before using their program. My favorite thing is, if I ever have a question, I just email them and they get right back to me and either send screen shots how to do it, or they are willing to set up a call and walk me through it. They are a very supportive company! They have been the absolute best to work with. One of my favorite reports is I can see my inventory all on one page. It literally tells me how many of each size dumpster I have available and also where all the ones in use are located and for how long they have been on site.

Cons

Sometimes there isn't a specific report I need, but if you reach out and submit a request, they are willing to work with you, and it may be on their next update.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KD

Kevin D.

President

Environmental Services

### "Excellent Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 6, 2026

Excellent. This software has help our business a lot. Our runs are in real time an the most efficient they have ever been.

Pros

Ease of use. Route & Asset management. Reports are very useful - they provide a lot of insight to the business.

Cons

Price. The price continues to go up. Every time you add a truck the price goes up. An option to schedule based on person rather then truck would be a good thing.

Alternatives considered

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reasons for choosing Cro Software

I can't remember. It was a long time ago.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KC

Kayla C.

Office Manager and Portable Sanitation Manager

Construction

### "CRO checked all the boxes for us!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Scary at first, and extremely hesitant. We were scared we were going to invest time and money into this software and hate it. It was a breath of fresh air to see how easy it was to navigate, and how well our crews took to it! Our office, dispatchers, and drivers all rave about how much they love CRO now.

Pros

CRO was easy to learn, and to implement! I genuinely do not know how we operated before. The price is right, and our drivers can not live without it now! Whenever we have a question or problem \[sensitive content hidden\] and the support team are always so quick to help us out. CRO checked all the boxes for us.

Cons

From time to time, random jobs will not pop up in our billing queue (I think we are doing something off or wrong though lol). We still struggle with plotting where septic tanks are as well.

Alternatives considered

[Basestation](https://www.capterra.com/p/246148/Basestation/)

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

[Jobber](https://www.capterra.com/p/127994/Jobber/)

[ServiceCore](https://www.capterra.com/p/158918/ServiceCore/)

Reasons for choosing Cro Software

Price was right, local contact person/sales women put our mind at ease, checked all the boxes!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LH

Luanne H.

Manager of Portable toilet business

Retail

### "Honest review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

We have been with Cro for a few yrs now and overall I see no reason we would ever leave. Support has really been the very best thing about this company

Pros

The thing we like most about Cro is ease of use. I always saying nothing in life should really be that hard and this software proves that.

Cons

As Cro developes more and more features it creates different paths to get to the same place (this is great) but I would love some more training videos as to the preferred path or any side effects taking each different path can have

Switched from

[Summit Service Systems](https://www.capterra.com/p/124934/Summit-Service-Systems/)

Ease of use, cloud based, data storage, better support

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TM

Terry M.

Owner

Mining & Metals

### "Long time CRO user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 24, 2026

We have been using CRO for more than 10 years and it transformed our trucking operation from a clumsy, paper based system to a cloud based, immediate response system with drivers receiving immediate, accurate information. The ability to control both customer info and asset management within one system is invaluable.

Pros

\-Central database for customer info -inventory/map control of assets -drag and drop between jobs -ability to upload pics and maps for drivers -signature page for deliveries -real time map showing trucks locations and data

Cons

\-cloud based platform means it can't be tailored to individuals -driver interface is sometimes difficult to use when entering bin numbers

Switched from

[Act!](https://www.capterra.com/p/175860/Act/)

CRO was light years ahead of what we were previously using

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KP

Kristin P.

Admin

Transportation/Trucking/Railroad

### "Love this program "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2024

I like it. I use it daily and its a big part of my company. we couldn't do what we need to without it.

Pros

Easy to use. customer service is great and response is very fast!

Cons

its slow and doesn't allow to log on when you click it once. It keeps making you hit the log in button at least 3 times before it'll log in.

Switched from

[RouteSavvy](https://www.capterra.com/p/158785/RouteSavvy/)

Found a better integration for our system and easier for our drivers to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ER

Eric R.

Manager

Environmental Services

### "Growing Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 29, 2020

We looked for over a year for a system. They have been top notch!!

Pros

The features line up well with what type of business we do. The team at CRO have been outstanding to work with!

Cons

Having to run 2 systems while the transfer takes place. Not that bad though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jillian K.

Dispatch Manager and Business Support

Utilities

### "Heave Away Cro Reveiw "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 13, 2020

Great! like all software there is a learning curve and sometimes the way things are done in the app are not always that instinctive when they could be. It has taken some trial and error and I have the hang of it all now but trying to show someone new how to use it sometimes its tricky

Pros

How quickly support responds and how easy and convenient it is to set up training and support. Everyone that I have encountered while working with cro have been very knowledgeable, kind and great at their jobs!

Cons

Seems like there is often little bugs. For example this week for the first time since we started using cro all our requests that were set up as reoccurring all went unassigned from a truck so I had to go in and reassign all the services to a truck. Now that isn't a huge deal but if I hadn't of noticed we would have missed clients since they weren't on his driver app under his truck

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sam H.

Manger

Transportation/Trucking/Railroad

### "Hoping this can help us fix a few issues because we had been overall happy with product tell updates"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 12, 2020

We started started with Cro we were overall happy oher than a few problems in billing we were able to work around. They are very good with support and training but we have been frustrated with some of the updates that makes it hard on us the way we do billing considering looking in to other options. I have also heard of others new customers being charged less than us.

Pros

The dispatching has been very helpful and seems to work very well.

Cons

Billing has some thigs that need worked out when we started (negatives were a problem) we found a way to work around it hoping they would fix it. Cro put out new updates leaving several invoices in limbo we were lucky we still were keeping a paper book trail and also making us hand write on 30% of are invoices. We have been told it might be fixed today , tomorrow or in the next up date which none have happened.

Reasons for choosing Cro Software

We choose Cro over starlight because of price. I think it may be cheaper know.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146298/Cro-Software-Solutions/reviews/)

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Popular comparisons

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