Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • CX
  • www.cxcompany.com
  • Founded 2001
  • Netherlands

About DigitalCX

DigitalCX delivers highly personalised self-service, sales and community engagement across any digital channel and every digital device. Because it understands every customers context who they are, what they want to achieve and even how they feel it makes personal interaction achievable, at scale, via digital channels. Use DigitalCX to ensure that every customer journey ends in success a question answered, a search resolved, a transaction secured.


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DigitalCX Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

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