# Page 2 | TrackAbout Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TrackAbout the right Equipment Maintenance solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146314/TrackAbout/reviews/?page=2 --- TrackAbout 4.5 (51) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of TrackAbout ## Showing most helpful reviews Showing 26-50 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CD Curt D. Vice President, Finance Chemicals Used the software for: 6-12 months ### "Easiest software implementation ever. Software is flexible, easy to use and is saving us money." August 29, 2017 5.0 Improved accuracy of asset tracking data. Increased efficiency and better support for our staff and customers. Pros Easy to use. Flexible in use. It has significantly improved the accuracy and efficiency of our asset tracking process. Excellent support both during and after implementation. Cons No direct access to database for reporting. Some of the reporting is limited but custom reports can be built. Review Source Response from Datacor August 30, 2017 Curt, It's been a pleasure working with you and your team. We're glad you're finding the software helpful. Helping you save money and improve efficiency is exactly what we strive for! JM Jesus M. DME Supervisor Used the software for: 2+ years ### "Asset Tracking" January 5, 2017 5.0 Has been a lifesaver for organization and industry. Don't know how we did it before TrackAbout. Excellent program since day one! Pros Real-Time deliveries Cons Reporting could be better Review Source RL Robert L. President Used the software for: ### "TrackAbout Rocks!!!" February 29, 2016 5.0 We started with TrackAbout from the start and it has worked perfectly for us for the last 2 years. I have been in the gas business for years and I really did not believe that an automated tracking system could be as accurate as TrackAbout has been. We spot check accounts on a regular basis and I am still amazed at how accurate it is. We picked up 57 cylinders from an account just last week and the inventory was perfect. Regarding rent, it just doesn't get any easier. I remember the days of using index cards and about 4 people that did nothing but track cylinders. With TrackAbout, simply run a report and print!! Regarding the character of the company, "do the right thing" and "go the extra mile" must be in mission statement. During set-up and implementation, the techs were as helpful as you can be and helped us launch with virtually no problems. I would advise ANYONE in the gas business, large or small, to get TrackAbout. Review Source PF Paulette F. Trackabout Manager Used the software for: ### "A+ customer service; excellent program . . would recommend to any company " January 12, 2016 5.0 I've used Trackabout since Dec. 2006 and absolutely love the program ! ! ! ! It's very user friendly. There are many useful reports, very detailed information and it's all date and time sensitive. This helps when a customer wants to know cylinder activity for a particular time frame. Request for information from customers can be gathered quickly and sent by email before ending a telephone call. Customers are very satisfied with Trackabout. A+ for customer service. It's a pleasure to talk to them. Their email support program is great ! ! ! Request is sent by email, a ticket number is assigned and you are notified of progress. You can even rate your experience when the ticket is closed. Of course there's nothing like direct communication with the support team. They are absolutely wonderful ! ! ! Very courteous, helpful and friendly. Request and issues are handled very efficiently. Review Source DL Debra L. Asset Control / Safety & Compliance Officer Used the software for: ### "EYE OPENING" October 2, 2015 5.0 We have used the TrackAbout software for 5 years now, our thoughts are "why did we not do this sooner". TrackAbout has been eye opening for our Company, Argyle Welding Supply, not only does it track our assets but we have also learned through this software how to become a better company overall. With trackabout, we have found the mistakes from within that were being made and now corrected to provide even better customer service and has also increased our revenue. As well we have the linked Exchange program on our software that lets us track our assets being filled by Major Suppliers. This has proven to be very effective in the prevention of Lost cylinder assets as well as billing errors. I would HIGHLY recommend the TrackAbout software to anyone and the staff is top notch. TrackAbout has truly been a Phenomenal experience. Review Source JE Jorge E. Project Manager - Homecare Used the software for: ### "Excellent tool for equipment maintenance" January 27, 2016 4.0 TrackAbout has been a great platform for tracking maintenance activities of our medical equipment fleet. It has allowed us to have secure and reliable records that are fully auditable and traceable to each user, hence ensuring compliance with applicable legislation and due diligence. Its API functionality has proven very powerful for integration with our ERP systems and, when combined with the reporting module, has allowed us to leverage on TrackAbout to produce a higher level of reporting previously unavailable to us. We have also now began using the limited maintenance functionality available to us in the smartphone application. Its fast, quick and easy to use, and we believe that when the full maintenance functionality is available to us on the smartphone app, we will have a product that will be second to none. Review Source VT Vincent T. Ops Manager Used the software for: ### "The ultimate cloud based enterprise asset tracking system " March 1, 2016 5.0 We are in the business of trading chemical gas. Using Trackabout has enable to us to consistently monitor the status of our gas cylinder/tanks movements. We are amazed by how well thought out the system was, considering all fundamentals of a cylinder life cycle. eg, The cylinder status automatically set to 'full' when top up by the supplier and set to 'empty' when it was return from customers. If an empty cylinder was erroneously prepared to be delivered to the customer, the system will pick it up and prompt the user to take action. Many other systems will probably need a lot of manual entry to get the work done and thus prone to human errors. We don't see any other tracking system able to come this close without much customization. Review Source RM Robert M. Driver Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use" October 26, 2017 5.0 Makes my job faster and simple Pros I find the software easy to use it is not complicated at all and for someone who is not a tech person ease of use is very important Cons App will occasionally crash on my phone smacking it difficult to complete a job without rebooting my phone Review Source Response from Datacor October 31, 2017 Thanks so much for the feedback Robert. We're so glad you're finding the software helpful and easy to use! BE Bob E. President Used the software for: ### "Excellent asset tracking software" October 1, 2015 5.0 We have been a customer of Trackabout for over a decade. We use the software to track over 100,000 assets. They have a very sophisticated, yet user friendly platform. We have tried other tracking systems in the past, but this is the only one that seems to account for all the real-world hiccups that our people encounter while moving assets around. Implementation was fairly painless. We were up and running in just a couple of weeks. The software was very easy to learn for our drivers and operators. 30 minutes or less, and they are ready to go. Overall, great experience with the company and their product. Review Source SG Sandy G. VP Services and Continuous Improvement Used the software for: ### "I have been using this product over 5 years now tracking our fleet of cylinders for rental purposes." January 13, 2016 5.0 The pro's of the product is having the ability to increase rental revenue by knowing exactly what cylinders are at a customer by serial number and also the date it was received. We scan every cylinder that we own and track it through our system from the filling process to delivery and then ultimately when it is returned to us. If the cylinder is returned from another customer, the tracking system will let us know that so that we can give the proper customer credit for the return. The con is getting the Tracking System talking to our ERP system. Those bugs are worked out and both systems talk well to one another. Review Source VE Vincent E. supervisor Medical Devices Used the software for: Less than 6 months ### "Software is easy to use and very convenient. Makes tracking delivery's simple. " October 27, 2017 4.0 Pros This software being able to be used on almost any device and using the devise camera as the scanner is the best part. Cons There isn't any tutorial to get started. We have had to play around till we figured how to use it then could start training from there. Review Source RJ Robert J. President Used the software for: ### "TrackAbout solved our tracking issues" October 2, 2015 5.0 We have been using TrackAbout's tracking software for 10 years and the results were immediate and impressive. The high pressure cylinder exchange business allows for ample mistakes to be made. TrackAbout provides an easy and flexible program to bring visibility to the process. The software on the handheld devices was very easy for our employees to learn and the online browser based functionality is very robust. Their technical support has always been responsive and easy to work with. All of this allows for us to be very confident in the bills that we issue to our customers. Review Source MR Molly R. Office Manager Used the software for: ### "A wonderful addition to our business.!" January 13, 2016 5.0 This software has enhanced our ability to keep customer accounts accurate. It has also helped us solve many of the "mysteries" we have encountered over the years regarding inventory issues (i.e full cylinders in the empty pile and vice versa). This is one of those products that you fall in love with pretty quickly, even if you didn't think you needed it in the first place. Another huge bonus to this software is the amazing customer service team, they are always there to back you up every step of the way!! Review Source JO Jagan O. Solution Architect Used the software for: ### "TrackAbout has been chosen as Linde\`s Global Cylinder Tracking solution for Lean & Fast deployments " January 21, 2016 4.0 Linde successfully rollouted out TrackAbout in 7 countries in 2014 & 2015. Linde successfully leveraged following cloud benifits with TrackAbout 1. No extra costs for Server Maint compared to other Linde Apps 2. Reduced internal efforts for Implementation and Operational support 3. Configurable platform with an ongoing invest to keep the solution up to date for State of the Art Technologies and Best Practice Processes. Review Source TK Todd K. Project Coordinator Used the software for: ### "TrackAbout has saved us time and money!" February 29, 2016 4.0 I have had nothing but good things to say about TrackAbout since using them. They helped us create a data base suited to our business needs. Their account team have always been responsive and also have always been very professional. For over 3 years TrackAbout have provided us with a solid data base & service for all our business needs. Review Source DR Dena R. Marketing Manager Used the software for: ### "TrackAbout has enabled our company to track our equipment more effectively." March 1, 2016 4.0 The TrackAbout software was designed for an entirely different industry, but they have done a terrific job of making it work for us. We are able to effectively track our assets in real time and have confidence when reporting for tax purposes that we are using accurate information. The staff is extremely friendly and helpful. Review Source JS Jen S. Office Manager & Safety Director Used the software for: ### "HFS Cylinder Tracking" February 29, 2016 4.0 I have had extreme success in using TrackAbout as a whole. We are using the program to primarily track where are assets/cylinders are at and which customers has which tanks. The handheld and bar code scanning are simple and user friendly, my technicians have had no problem picking up on the program and use it almost daily. Review Source RC Ryan C. Office Manager Used the software for: ### "Exactly what we were looking for." January 11, 2016 5.0 The app makes it simple for deliveries. Also, it helps save time and money because the need for a mobile unit is eliminated. Customer service is great! They are right there with you when everything is being setup, and they follow up with you even after you are up and running. Review Source MM Michael M. Used the software for: ### "null" May 1, 2019 4.0 Review Source WF Weston F. Bookkeeper Used the software for: ### "It does the job for us. I would like to see the option for more user generated reports." January 12, 2016 4.0 I would like to be able to generate reports on my own. We have one custom report that we paid to have designed, but I would really like the option of being able to run reports based on what I need to see. Review Source JM Jesus M. DME Supervisor Used the software for: ### "Consistent, practical, fairly reliable, easy to use. " January 12, 2016 4.0 Since it's inception at my organiztion it has worked very well for us. Has helped us out in our operations very much so. As an organization i see us using it for a very long time. Review Source RC Raymond C. Operations Manager Used the software for: ### "As a chemical distributor, we use Trackabout to track over 3,000 container. " January 12, 2016 5.0 Pros- Easy to use, adaptable to most organizations, and great support during and after implementation. Cons- Reports are generic and customization is expensive. Review Source GU Gerald U. Controller Used the software for: ### "Good" January 12, 2016 4.0 Software is easy to use and they have a great training/support team. The only con is the integration with accounting software is not user friendly Review Source AA Abel A. Branch Manager Used the software for: ### "It's a very good program to use" March 1, 2016 4.0 Very well on the track of the barcodes, but when the barcode is lost, missing or replace its hard to conciliated the new with the old information. Review Source JC Jonathan C. General Manager Used the software for: ### "Very helpfull." February 29, 2016 5.0 I have come to find out if you have the right procedures in place and you use the software correctly this system is very accurate. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.