Who Uses This Software?

Wholesale bakeries


Average Ratings

20 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.29/one-time
    See pricing details
  • Pricing Details
    $0.29 per invoice. Optional data set up + traiing starting at $499
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Mountain Stream
  • mountainstream.ms
  • Founded 2015
  • United States

About Streamline Bakery Software

WHOLESALE BAKERY: Customers: Online standing orders. Online invoicing. Personalised item catalogue. Finance: Accounts Receivable, Gross profit by customer and by item. Integrates with Quickbooks and Xero. Production: Recipe cards, ingredient traceability, automated purchase orders. Inventory control. Distribution: Route manager and optimizer. Packing slips, driver reports. Live, GPS delivery tracking. Instant proof of delivery by email. CRM. Clean, easy interfaces. Data Set Up & Training


Streamline Bakery Software Features

  • Accounting Management
  • Customer Management
  • Inventory Management
  • Labor Cost Calculator
  • Nutrition & Ingredient Labels
  • Nutrition Analysis
  • Production Management
  • Recipe/Formula Costing
  • Recipe/Formula Management
  • Sales History
  • Sales Management

Streamline Bakery Software Reviews Recently Reviewed!


We made the switch and it has been one of our best business decisions!

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Our bakery has grown significantly in the past 2 years. In those 2 years we have learned a lot of lessons and one of those lessons is, you have to have the right ordering platform to streamline processes within your company. Mountain Stream does it all! We can utilize the software from beginning to end: from the initial order all the way through the process of delivery. Further, our customers get the comfort of knowing they are in control of ordering, inventory control and billing. They are now able to verify their orders and statements, at any time. Happy customers in control of their process makes our daily business operation significantly easier! Let's all face it, it doesn't always have to be as complicated as we sometimes make it. The Mountain Stream platform simplifies our work lives.

Additionally, the platform is compatible with most accounting programs. It is an easy process to export data from Mountain Stream into your accounting program. (We use QuickBook)

I would be remiss if I skipped over the customer service we have received thus far, it has been excellent. We have received patient, responsive and personalized customer service from the moment we contacted Mountain Stream. It made us feel comfortable and confident with making the switch in a software platform.

Cons: The con is Mountain Stream is located overseas from us, we are an American bakery. This detail was one of our initial concerns which have been alleviated because of the stellar customer service Mountain Stream offers. So, while this was a con for us at first, it no longer is. I'm listing this as a con because I'm positive there will be some American companies who will also have the location as a concern, it needn't be!

Vendor Response

by Mountain Stream on January 03, 2018

Thank you Elizabeth for an amazing review!

We are an American company.

We are multinational with offices in Dublin Ireland, serving Europe and Asia, Our New York office serves the US and Canada and Bogota Colombia serves the Latin American market.

Bakery very helpful!

Sep 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: For someone who is used to using different software, throughout my years in administration, this is one of the most logical systems I have used, and for the basics, teaching our customers to use it, it has been excellent.

Cons: Although I find it intuitive, we do struggle with some of our staff, as they find using software difficult. Not sure if this is a language problem, English not being their first language or if is is due to just not being good with software. However this system has definitely helped our operation.

Overall: It has helped streamline our operation and helped with communication and definitely saved loads of time. Customer service with problems, questions, suggestions on improvements are quick and easy and the communication is great. All the fixes and improvements to the system have been great too, the flexibility the system gives you is great and it is still evolving, even better

Vendor Response

by Mountain Stream on September 19, 2018

Thank you kindly Sarah, we enjoy working with you!

Mountain stream have become a trusted business partner

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: If your current order system involves many phone calls and emails with customers and entering order information into spreadsheets the streamline system will be a revelation. We gave them a complicated brief that required a large amount of bespoke development work to be conducted. All of our goals were achieved and often the solutions provided have exceeded our expectations. The system is loved by our customers and our staff members and we absolutely could not do without it.

Vendor Response

by Mountain Stream on October 25, 2017

A massive thank you, Neil, from all of us at Mountain Stream, for a touching and beautiful review.

A bigger thank you for the work, the very clear and detailed briefs, for the support, feedback and your thorough and methodical help with testing.

It's been an honour and a pleasure working with you thus far and we look forward to serving you for many years to come.

Streamline for Bretzel

Sep 01, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Streamline is very easy to use, both for administrators and customers. Its simplicity is its best feature. However there is also a huge amount of information available for analysis within it. The support team is second to none.

Cons: It can be a little slow which may be because it's a cloud-based system or our customers' broadband connection but our customers do like the quality of information available at their fingertips.

Overall: We have used Streamline for nearly 2 years. It has reduced mistakes and saved us lots of telephone time. Over that time the developers have been very open to improvements we have requested. It is a real advantage to have customer able to manage their own ordering.

Recommendations to other buyers: Make the effort to learn all the detailed features. It takes a little time to get used to but it is worth persevering.

Easy and absolutely not complicated

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity. The possibility to use it from anywhere and everywhere. The self-explanatory design. The excellent support, even in the middle of the night. The influence I have myself in the development since the creators are open to new ideas.

Cons: None so far. Really, I am sure if you look you find something. I have not yet.

Overall: The first reason I started using this software was that I noticed how much time and money I spent to generate, print and send our weekly invoices, the daily production paper, the daily delivery notes. Ever since I use Streamline it is just one click and done. You can go deeper into the software and use a lot of its advantages. But you can keep it very very simple too and use only what you need. One of the best choices I have done for my business is to use Streamline.

Vendor Response

by Mountain Stream on September 11, 2018

Thank yu kndly Feorge for a candid and beautiful review. We look forward to workign with you for years to come.

Best regards, Axel & The Team

Critical software for a wholesale bakery

Aug 22, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This system is specifically for a bakery so it understands the nuances of what we do and accomodates them like nothing I have come across before. Also because it is cloud based, it means it has been designed recently so allows your customers to manage their supply from you online, plus your staff can also all access (in a controlled way) your production manager/head baker, your shop staff to fulfil orders , your bookkeeper to manage the invoicing and your sales staff to manage customer data and commercial agreements .

Cons: So far, very little has been problematic , as long as you understand the point of it , it is not an entire POS system but specifically for production management & invoicing . If payment could be made via the app that would be very nice indeed but maybe that will come in the future.

Overall: Put this in place about 1 month ago , took me about 2 hours to work out the bones of the system and has saved me a very significant amount of time everyday, ever since.

Recommendations to other buyers: Look at what else is available in the market, a whole host of windows pc based systems designed in the last century . It is very surprising to me that software companies have not seen this coming given what has happened with both cloud based ipos systems & accountancy systems.

An indispensable tool - saves me time, money and greatly improves customerservice

Oct 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Streamline has greatly reduced the workload of collecting and entering all the data daily; most of our customers work on standing orders so it makes everyone's life very easy! In terms of cost savings, it's a no-brainer. Mistakes were an issue too; today we rarely have mistakes from our end, greatly reduced from the customer's end too.

Overall: Cost savings, customer satisfaction and Streamlined operations

Vendor Response

by Mountain Stream on October 11, 2017

Thank you Thibault!

Capterra loader

Great user friendly software fully designed for bakeries and their customers

Oct 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: By saving hundred of emails and phone calls, Streamline allows Fresh Baguette staff to be entirely focused on production, customer satisfaction and business management.

Mountain Stream team is very responsive and provides very good support, both technical and friendly.

Cons: Some functionalities related to production planning can still be enhanced, but they are already working on it.

Overall: Our team remains 100% focused on its passion.

Vendor Response

by Mountain Stream on October 30, 2017

Thank you kindly Florent. Recipes and stock are really shaping up, it won't be long now and we have even bigger plans for next year: HACCP and more.

Capterra loader

1 year in, still happy.

Nov 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple interface, customers love it, affordable, good customer service, new features added regularly.

Cons: The only noticeable problems is that it's not great for mobile phone use. Occasional, there are minor glitches. Fortunately, they get resolved quickly.

Overall: Higher customer satisfaction, lower administrative costs.

Vendor Response

by Mountain Stream on November 03, 2017

Thanks Pete for a candid and honest review.

It's been 2 years by the way. Time flies!!

It has made the production, distribution and invoicing side of things so much easier to manage

Feb 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Being able to automatically create invoices and link them up with our accounting software. Customers are able to login to their accounts and place orders online instead of emailing or texting them over and replying on us to input them. Reduces error.

Cons: It would be great if there was more functionality related to baking schedules and calculating bread formulas

Vendor Response

by Mountain Stream on February 13, 2018

Thank you James! We have recipe module ready, it has just been released.

We will enable them on your app immediately and give you a call to help you get started.

Cheers

Great customer interface, easy to use and implement. Great value and accessible to small business.

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer interface is exactly what we wanted. The ability to push info to Detrack for deliveries and skip all the paperwork is perfect. Streamline was very helpful and cost effective in coding custom enhancements to tailor things to our business needs. Streamline is a constantly improving product and their team is excited to continue to add functionality. Whenever there is an issue we have gotten quick action and things get fixed quickly.

Cons: We need more ability to customize reports so we don't have to request them to be created. Traceability and production planning are the next things on our to do list. Excited to see the new developments as they are implemented.

Overall: Reduced admin problems.

Discovering and using Streamline has been one of the best business decisions we've made.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The technology has streamlined our operations and made our ordering systems so much easier for customers to use. Streamline is really easy to use but when we've had a problem or question, customer rep has been a phone call away to walk us through things.

Vendor Response

by Mountain Stream on November 10, 2017

Thank you Al for a great review. It is very rewarding for us to know that we make such a difference to your business.

This software has upgraded the robustness of our daily operation.

Apr 20, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: After several years of operating with a rudimentary spreadsheet for all of our orders and deliveries, we finally made the switch and got software designed to manage our daily systems.

I was initially hesitant that Mountain Stream would be able to match our needs, considering it was not custom designed for us. However, bakeries around the world have many of the same needs, and this software has helped move us to the next level of operation.

Axel has been great helping us to transition, and making sure all of our needs are met. Although it has been a long and slow transition (mostly due to our own hesitance), we are now successfully operating with it on a daily basis, and are happy to have made the switch.

If you run a wholesale bakery operation, this software will likely be a great upgrade to your ordering, production planning, delivery, and invoicing.

Vendor Response

by Mountain Stream on April 20, 2016

Thank you Danny, if you have any suggestions as to how we can improve the ease of use, please let us know.

We take great pride in listening to your suggestions and implementing the changes.

I am delighted to hear that we have made such a difference to your business.

Excellent Solution

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We operate a growing, micro-bakery and streamline has taken the effort, inefficiency, and inaccuracy out of managing our orders, production and invoicing allowing us to concentrate on the baking, better service and growing our business. Their support is always excellent and the system is always evolving to improve an already excellent product.

Streamline Recurring Orderes

Sep 21, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about the software is that my customers find it easy to use. Because of this they do use it as a tool to fine tune their delivery requirements.

Cons: Like most software, it is in continuous development and some features that I would like, are incomplete. However that does not distract from its main feature of consolidating recurring and cart orders.

Overall: I wanted a system that provide an ability for my customers to login and maintain their own orders. Streamline does that very well.

Recommendations to other buyers: The developers are responsive and approachable and have quickly solved any query I may have had.

Great stuff!

Apr 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Streamline Bakery software by Mountain Stream is a great product to work with. Not only has it cut our order taking time down by about 90% it has also increased accuracy for both the bakers and our customers. Not only is there day to day ordering but there are standing orders with monetary values attached, advance ordering, forecasts, CRM, packing lists, driver route management, to name but a few features.

That customers can log-in and manage their own orders is a great benefit. They can also use any device to log in securely as well, and from anywhere. They love Streamline too.

With Streamline, the technology has been applied by people who know the business and therefore not only is the core product effective but there are some neat peripheral touches that make me think that they know what they're doing.

I fully recommend this product.

Vendor Response

by Mountain Stream on April 14, 2016

Thank you kindly Chris for an amazing review. We should charge you more, then!

Great solution for a bakery

Jan 22, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The easy start up, allowing customer logins to enter orders, overall pretty easy to use once you understand it.

Cons: Making changes to invoices after they are "published" is not possible. Adding late orders is really cumbersome and not intuitive.

Overall: The system works pretty well for a bakery with wholesale customers. It is really cost effective and easy to get started with. Some of the features are difficult to use- especially with late orders or order changes the day of. The invoicing is easy and clear as long as you don't need to make changes after the invoices are published. Overall I would recommend this software. Customers can login and enter their own orders and you can get started using this as soon as you get a login. So up front costs to use this are really low. They also have good customer service and response time.

Smooth conversion and Customers love it !

Apr 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We recently converted our bakery to Streamline and experienced really exceptional support during the process. We went live a week before the planned date and have had no problems.

One of the selling points was the ability of our Customers to control their own orders and so eliminate the email/telephone system we were using. We had planned to visit each Customer to train them on the use of the interface but after the first visits, it proved so easy to use that we did the rest of the conc=version by phone.

Customers have been very pleased with the ease of use and the increase in productive and control.

Mountain Stream Software Review

Jan 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionality, intuitive design, minimalist interface, fast, covers the majority of the baking process (from receiving an order to delivering)

Overall: Mountain stream combines tools to keep track and facilitate a lot of the key tasks of running a bakery. From taking orders to fulfilling them production side and then delivering said orders, Mountain Stream is there to support and keep track of what you have to do. Any time I ask myself, wouldn't it be great if I could do this? Mountain Stream has that functionality already integrated and ready to use.

Recommendations to other buyers: Integrating an inventory management system would be amazing.

Cloud based Bakery software enables my customers and I freedom to work from any where.

Apr 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Great, personalised customer service. Free updates. Quick servers. Intuitive design. App could be better.

Vendor Response

by Mountain Stream on April 14, 2016

Thanks Corey,

Please could you specify how it could be better.

We're constantly listening to you all for your feedback and suggestions and implementing the changes.

Thank you once again!