# Page 2 | Mountain Stream Bakery Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Mountain Stream Bakery Software the right Bakery solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146354/Streamline/reviews

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Mountain Stream Bakery Software

4.8 (49)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Mountain Stream Bakery Software

## Showing most helpful reviews

Showing 26-49 of 49 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HM

Harold M.  
Operations Manager  
Food Production  
Used the software for: 6-12 months

### "Big Loaf "

December 9, 2022

5.0

Reduced mistake in the production. Reduced stress in our employees in handling orders manually. Productivity in front and back end have been increased too.

Pros

Easy integration with our accounts software, production forecast, live stock take, customer service, recipe costing.

Cons

Cut off time should be by item group or item to improve customer service experience.

Reason for choosing Mountain Stream Bakery Software

Suits with our businesses and with the problems we were facing back at the time.

Review Source

SG

Sasha G.  
Sales Representative  
Food Production  
Used the software for: 2+ years

### "Mountain Stream"

October 11, 2022

5.0

Pros

This software makes customer management and retention extremely easy! I am able to pull sales numbers easily, and the built in CRM makes it easy to follow up with prospective clients as well as current ones. The ordering system makes it extremely easy for our clients to order. I always tell customers " If you can order on Amazon, you can use Streamline"

Cons

Sometimes there can be small glitches in the system, but the help team is always so responsive, they fix any issues in a short amount of time.

Review Source

Response from Mountain Stream

October 13, 2022

Thank you Sasha for a wonderful and candid review!

KM

Kathy M.  
Co-Owner  
Food Production  
Used the software for: 1-2 years

### "Amazing Product"

September 9, 2019

5.0

I'm not exaggerating when I say that buying Streamline has been a life-changing experience. In the past we had clients leave voicemails for order changes, and it took several hours a day to transcribe the voicemails, enter them into an Excel spreadsheet, and check over everything for 80 clients. Freeing up several hours a day for me, not to mention avoiding the mistakes and headaches that our ordering "system" caused, has been truly liberating! Years ago we looked for something like this, but all we could find were massive systems designed for huge bakeries, systems that cost upwards of $30k. So this fits our needs (and our pocketbooks!) perfectly. I'm so happy we found Streamline, I love this program!

Pros

Very easy to use and it checked almost every box for what we needed, and for the few things it didn't have the great team at Mountain Stream were happy to customize those items for us. Our customers love it and find it very convenient to use. A really excellent software program designed specifically for the needs of bakers, and at a very reasonable price. Couldn't be happier with it! Officials have been awesome - very quick to respond to any questions or concerns.

Cons

It's great to use - I honestly don't have anything negative to say about it.

Review Source

EB

Eric B.  
President  
Food Production  
Used the software for: I used a free trial

### "Happy we made the switch"

February 22, 2024

5.0

So relieved and happy to finally have found such a powerful and easy to use software that is right for us on so many levels.

Pros

The batch edit options that allow to perform changes on large number of items and/or customers in one pass. The ease of configuration of the reports. How easy it is to add attributes to items and customers, allowing personalized reports in record time.

Cons

The only piece of the puzzle missing would be the labor cost for recipes that would help us determining prices. Everything else is brilliant.

Reason for choosing Mountain Stream Bakery Software

Much more powerful and friendly user than competition

Switched from

[FlexiBake](https://www.capterra.com/p/69809/FlexiBake/)

We outgrown the software's capacity that relies on a dated technology.

Review Source

AM

Alistair M.  
Director  
Food Production  
Used the software for: 1-2 years

### "Revolutionised our business"

August 14, 2019

4.0

The reps worked hard to make implementation as smooth as we could get it. I'm sure that there's a lot more it can do, that we don't know about, simply because we don't a have a real, live person to show us.

Pros

It is pretty intuitive, very powerful and takes out a massive amount of repetitive and time-consuming work.

Cons

It isn't perfect and there is no realistic option to have someone teach users on the job: we had to set it up, ready to go and then go live and email as we went along. An on-site person would have been massively better, even a live remote session with audio conferencing would have been better.

Alternatives considered

[Cybake](https://www.capterra.com/p/99597/CyBake/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Mountain Stream Bakery Software

Primarily price: Cybake was considerably more expensive and the pricing structure not as flexible.

Review Source

Florent D.  
CEO  
  
Used the software for: 1-2 years

### "Great user friendly software fully designed for bakeries and their customers"

October 27, 2017

5.0

Our team remains 100% focused on its passion.

Pros

By saving hundred of emails and phone calls, Streamline allows Fresh Baguette staff to be entirely focused on production, customer satisfaction and business management. Mountain Stream team is very responsive and provides very good support, both technical and friendly.

Cons

Some functionalities related to production planning can still be enhanced, but they are already working on it.

Review Source

Response from Mountain Stream

July 22, 2019

Thank you, Florent!

Peter M.  
Founder  
  
Used the software for: 1-2 years

### "1 year in, still happy. "

November 2, 2017

5.0

Higher customer satisfaction, lower administrative costs.

Pros

Simple interface, customers love it, affordable, good customer service, new features added regularly.

Cons

The only noticeable problems is that it's not great for mobile phone use. Occasional, there are minor glitches. Fortunately, they get resolved quickly.

Review Source

Response from Mountain Stream

November 3, 2017

Thanks Pete for a candid and honest review. It's been 2 years by the way. Time flies!!

IC

Ivan C.  
Baker  
Food Production  
Used the software for: 2+ years

### "Great tool to improve your bakery"

August 15, 2019

4.0

Pros

The Connections it makes between every segment of the Company The possibilities it gives to see interactively the order book grow and be pro-active in Production The customizing possibilities to make the software even more suitable to Your own needs.

Cons

The loading time, even if it is fast enough, it demands some patience sometimes.

Review Source

cM

christopher M.  
Operations Manager  
Food Production  
Used the software for: 6-12 months

### "Great Potential with room for improvement"

October 24, 2022

4.0

Pros

Easily accessible from anywhere. Flexible. User friendly interface and fairly straight forward navigation. Continually improving.

Cons

Tends to be "buggy". There is not an up to date concise and comprehensive user guide.

Review Source

SD

Sarah D.  
Account Manager  
Wholesale  
Used the software for: 1-2 years

### "Bakery very helpful!"

September 11, 2018

5.0

It has helped streamline our operation and helped with communication and definitely saved loads of time. Customer service with problems, questions, suggestions on improvements are quick and easy and the communication is great. All the fixes and improvements to the system have been great too, the flexibility the system gives you is great and it is still evolving, even better

Pros

For someone who is used to using different software, throughout my years in administration, this is one of the most logical systems I have used, and for the basics, teaching our customers to use it, it has been excellent.

Cons

Although I find it intuitive, we do struggle with some of our staff, as they find using software difficult. Not sure if this is a language problem, English not being their first language or if is is due to just not being good with software. However this system has definitely helped our operation.

Review Source

Response from Mountain Stream

September 19, 2018

Thank you kindly Sarah, we enjoy working with you!

NH

Neil H.  
Business systems  
  
Used the software for: 1-2 years

### "Mountain stream have become a trusted business partner "

October 24, 2017

5.0

Pros

If your current order system involves many phone calls and emails with customers and entering order information into spreadsheets the streamline system will be a revelation. We gave them a complicated brief that required a large amount of bespoke development work to be conducted. All of our goals were achieved and often the solutions provided have exceeded our expectations. The system is loved by our customers and our staff members and we absolutely could not do without it.

Review Source

Response from Mountain Stream

July 22, 2019

A massive thank you, Neil, from all of us at Mountain Stream, for a touching and beautiful review. A bigger thank you for the work, the very clear and detailed briefs, for the support, feedback and your thorough and methodical help with testing. It's been an honour and a pleasure working with you thus far and we look forward to serving you for many years to come.

OG

Orla G.  
Owner  
Retail  
Used the software for: 1-2 years

### "Bakery Ordering "

August 14, 2019

4.0

I now have accurate delivery information and clear invoicing and credit notes.

Pros

I like that I can place orders, make changes without difficulty then transfer the information to my accounts system already in place with ease.

Cons

I find the mobile version unsatisfactory. When making changes to a standing order the name of the product is hidden once clicked on, I often have to go back to check what product is being changed especially if I get disturbed in the middle of the transaction.

Review Source

GA

George A.  
Production Manager  
Food Production  
Used the software for: 6-12 months

### "Easy and absolutely not complicated"

September 6, 2018

5.0

The first reason I started using this software was that I noticed how much time and money I spent to generate, print and send our weekly invoices, the daily production paper, the daily delivery notes. Ever since I use Streamline it is just one click and done. You can go deeper into the software and use a lot of its advantages. But you can keep it very very simple too and use only what you need. One of the best choices I have done for my business is to use Streamline.

Pros

The simplicity. The possibility to use it from anywhere and everywhere. The self-explanatory design. The excellent support, even in the middle of the night. The influence I have myself in the development since the creators are open to new ideas.

Cons

None so far. Really, I am sure if you look you find something. I have not yet.

Review Source

Response from Mountain Stream

July 22, 2019

Thank you kindly, George, for a candid and beautiful review. We look forward to working with you for years to come. Best regards, Axel & The Team

TP

Thibault P.  
Managing Director  
Food Production  
Used the software for: 2+ years

### "An indispensable tool - saves me time, money and greatly improves customerservice"

October 9, 2017

5.0

Cost savings, customer satisfaction and Streamlined operations

Pros

Streamline has greatly reduced the workload of collecting and entering all the data daily; most of our customers work on standing orders so it makes everyone's life very easy! In terms of cost savings, it's a no-brainer. Mistakes were an issue too; today we rarely have mistakes from our end, greatly reduced from the customer's end too.

Review Source

Response from Mountain Stream

October 11, 2017

Thank you Thibault!

EC

Eoin C.  
Head baker  
Food Production  
Used the software for: 1-2 years

### "Great bakery software"

September 12, 2019

5.0

Very positive and contributing hugely to process efficiency

Pros

Simple and easy to use 99% uptime, and streamlines the process end to end

Cons

Lack of mobile app, needs to be a better mobile GUI great for desktop but not so much for mobile.

Reason for choosing Mountain Stream Bakery Software

Shortlist and values against a range of criteria.

Review Source

SF

Sam F.  
Baker  
Food & Beverages  
Used the software for: 6-12 months

### "would Recomend"

August 24, 2019

5.0

easy to plan delivery route pick and pack list is supper helpful for the packers and to make sure customers get the right products, production planner and cut and shape is easy to use and makes production easy.

Pros

Very easy to add new customers into the daily production.

Cons

The setup is long and getting used to the system takes some time, but the support is great as they send you videos on how to use the software.

Review Source

SG

Sam G.  
Owner/Operations  
  
Used the software for: Less than 6 months

### "Great customer interface, easy to use and implement. Great value and accessible to small business."

February 22, 2018

4.0

Reduced admin problems.

Pros

Customer interface is exactly what we wanted. The ability to push info to Detrack for deliveries and skip all the paperwork is perfect. Streamline was very helpful and cost effective in coding custom enhancements to tailor things to our business needs. Streamline is a constantly improving product and their team is excited to continue to add functionality. Whenever there is an issue we have gotten quick action and things get fixed quickly.

Cons

We need more ability to customize reports so we don't have to request them to be created. Traceability and production planning are the next things on our to do list. Excited to see the new developments as they are implemented.

Review Source

JT

James T.  
Founder and Baker  
  
Used the software for: 6-12 months

### "It has made the production, distribution and invoicing side of things so much easier to manage"

February 12, 2018

5.0

Pros

Being able to automatically create invoices and link them up with our accounting software. Customers are able to login to their accounts and place orders online instead of emailing or texting them over and replying on us to input them. Reduces error.

Cons

It would be great if there was more functionality related to baking schedules and calculating bread formulas

Review Source

Response from Mountain Stream

July 22, 2019

Thank you, James, the Recipe module has been released. We will enable them on your app immediately and give you a call to help you get started. Cheers

DG

Daniel G.  
Baker  
  
Used the software for:

### "This software has upgraded the robustness of our daily operation."

April 20, 2016

5.0

After several years of operating with a rudimentary spreadsheet for all of our orders and deliveries, we finally made the switch and got software designed to manage our daily systems. I was initially hesitant that Mountain Stream would be able to match our needs, considering it was not custom designed for us. However, bakeries around the world have many of the same needs, and this software has helped move us to the next level of operation. Axel has been great helping us to transition, and making sure all of our needs are met. Although it has been a long and slow transition (mostly due to our own hesitance), we are now successfully operating with it on a daily basis, and are happy to have made the switch. If you run a wholesale bakery operation, this software will likely be a great upgrade to your ordering, production planning, delivery, and invoicing.

Review Source

Response from Mountain Stream

April 20, 2016

Thank you Danny, if you have any suggestions as to how we can improve the ease of use, please let us know. We take great pride in listening to your suggestions and implementing the changes. I am delighted to hear that we have made such a difference to your business.

DM

David M.  
Baker  
Food Production  
Used the software for: 6-12 months

### "Excellent Solution "

December 5, 2016

5.0

We operate a growing, micro-bakery and streamline has taken the effort, inefficiency, and inaccuracy out of managing our orders, production and invoicing allowing us to concentrate on the baking, better service and growing our business. Their support is always excellent and the system is always evolving to improve an already excellent product.

Review Source

CR

Chris R.  
Proprietor  
  
Used the software for:

### "Great stuff!"

April 14, 2016

5.0

Streamline Bakery software by Mountain Stream is a great product to work with. Not only has it cut our order taking time down by about 90% it has also increased accuracy for both the bakers and our customers. Not only is there day to day ordering but there are standing orders with monetary values attached, advance ordering, forecasts, CRM, packing lists, driver route management, to name but a few features. That customers can log-in and manage their own orders is a great benefit. They can also use any device to log in securely as well, and from anywhere. They love Streamline too. With Streamline, the technology has been applied by people who know the business and therefore not only is the core product effective but there are some neat peripheral touches that make me think that they know what they're doing. I fully recommend this product.

Review Source

Response from Mountain Stream

July 22, 2019

Thank you kindly, Chris, for an amazing review.

eK

ellen K.  
  
  
Used the software for:

### "Great solution for a bakery"

January 22, 2017

4.0

The system works pretty well for a bakery with wholesale customers. It is really cost effective and easy to get started with. Some of the features are difficult to use- especially with late orders or order changes the day of. The invoicing is easy and clear as long as you don't need to make changes after the invoices are published. Overall I would recommend this software. Customers can login and enter their own orders and you can get started using this as soon as you get a login. So up front costs to use this are really low. They also have good customer service and response time.

Pros

The easy start up, allowing customer logins to enter orders, overall pretty easy to use once you understand it.

Cons

Making changes to invoices after they are "published" is not possible. Adding late orders is really cumbersome and not intuitive.

Review Source

CB

Chris B.  
Owner  
  
Used the software for:

### "Smooth conversion and Customers love it !"

April 14, 2016

5.0

We recently converted our bakery to Streamline and experienced really exceptional support during the process. We went live a week before the planned date and have had no problems. One of the selling points was the ability of our Customers to control their own orders and so eliminate the email/telephone system we were using. We had planned to visit each Customer to train them on the use of the interface but after the first visits, it proved so easy to use that we did the rest of the conc=version by phone. Customers have been very pleased with the ease of use and the increase in productive and control.

Review Source

JB

Jean B.  
Baker, CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Mountain Stream Software Review"

January 22, 2017

5.0

Mountain stream combines tools to keep track and facilitate a lot of the key tasks of running a bakery. From taking orders to fulfilling them production side and then delivering said orders, Mountain Stream is there to support and keep track of what you have to do. Any time I ask myself, wouldn't it be great if I could do this? Mountain Stream has that functionality already integrated and ready to use.

Pros

Functionality, intuitive design, minimalist interface, fast, covers the majority of the baking process (from receiving an order to delivering)

Review Source

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