Who Uses This Software?

Ideal for organizations wishing to management software and hardware assets including PC software licenses, cloud service subscriptions, and PCs and other physical IT hardware.


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Vector
  • www.vector-networks.com
  • Founded 1992
  • United States

About Vizor HelpDesk & IT Assets

Vizor Assets manages the complete IT asset lifecycle with a central repository combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. Optional Helpdesk is also available if required. Free online demo and download trial available.


Vizor HelpDesk & IT Assets Features

  • Activity Tracking
  • Audit Trails
  • Barcoding / RFID
  • Check-in / Check-out
  • Depreciation Tracking
  • Disposal Tracking
  • Inventory Management
  • Location Tracking
  • QR Codes
  • Reservations
  • Service History
  • CMMS
  • Energy Management
  • Equipment Management
  • Facility Management
  • Inventory Management
  • IT Asset Management
  • Maintenance Management
  • Parts Management
  • Preventive Maintenance Scheduling
  • Software License Management
  • Warranty Management
  • Work Order Management
  • Asset Budgeting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding / RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Tax Management
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Depreciation Management
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management
  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring

Vizor HelpDesk & IT Assets Reviews Recently Reviewed!


ITSM Evaluation of Vizor Helpdesk

Sep 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: List of strong points:

Deep search and combining of search criteria. Very simple and compact user interface, not too fancy, just what it needs to be. Tree of smart drop down levels. Automatic reply by email from the system. Knowledge base for incident resolution. Possibility to link to sharepoint and oneNote. extensive list of reports.

Cons: It is not always very clear what is standard and what can be done via integration services from the Vizor company.

Overall: During our ITSM product evaluation this product ended up in the top-3, but eventually a different solution was chosen by our team. Anyhow a very valuable ITSM solution.