Who Uses This Software?

Bloggers Retail E-commerce Tourism Banking Small and medium business


Average Ratings

74 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month
  • Pricing Details
    Pricing depends on the number of subscribers
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • SendPulse
  • sendpulse.com/
  • Founded 2011
  • United States

About SendPulse

SendPulse is an integrated messaging platform with the "Artificial Intelligence" system and Personalization to make customer service agents superhuman, that enables users to communicate with all devices by Email, SMS, Web push, SMTP etc. Clients using SendPulse Al regularly see 50% to 100%+ increases in engagement metrics including click-through-rates, page views, time on site and conversions.


SendPulse Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor
  • 2-Way Messaging
  • Contact Management
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win
  • A/B Testing
  • Contact Database
  • Dynamic Content
  • Email Monitoring
  • Mailing List Management
  • Reporting/Analytics
  • Spam Check
  • Template Management

SendPulse Reviews Recently Reviewed!


Capterra loader

SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.

Apr 25, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.

The software allows you to send a huge number of emails (to clean email addresses) with ease.

They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).

Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.

(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Cons: It would be good to have an email cleaner built into the software rather than having to use an external service.

I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Overall: The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers.

We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).

Use it every day

Jul 30, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The best thing I like about sendpulse is ease of use. You can very easily set up a automated email flow along with sms message all in the same program. You can build custom temples emails and SMS message. You have the ability to use variables to make your campaign be more personalized. You can import emails or build them with HTML builder also. Click and drop email builders make it very simple. You also earn credits that can be used to pay for services. Customer support is fast and. Very helpful.

Cons: The big issue is speed, they do have an issue when it comes to. Page speed when saving email templets. It can be a little frustrating when you are trying to fix something small.

Overall: The ability to send multiple personalized emails and sms message to my whole list or I can segment down to a small group. Very good value.

Good but API is hard work

Sep 13, 2016
3/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Comments: So - I am going to caveat this whole thing with - if you're not interested in using the API or you are not coming from another service with an existing API integration, this probably won't apply to you. Summary: 2 different API's, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you're not using the API, it's probably fine. Full Review: SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it. My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API's you will know, Slack is easy, Salesforce is really really hard) - another comparison would be that it feels like IBM made this software when you are using the API, not a start-up. If you are coming from something like MailChimp - the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API - you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is - so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON - and therein lies the next problem - DOCUMENTATION: The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works. SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead - but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line - if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it's a problem because the API responds with junk HTML if you get your request wrong so you don't know what is actually wrong and have to trial-and-error a lot). On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process - one that I still have no idea how to make work - this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png (the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/) I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don't.. what.. from the documentation (a required parameter to authenticate, IV): "iv - an initialization vector, encrypted by a public key with an OpenSSL Library usage" - what is this? Why is it never mentioned again? how do I get it? And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API? Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low. SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great. I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I'm not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.

Pros: Price Web Interface Email Builder

Cons: API Can't use Email Builder emails in the SMTP email interface

Recommendations to other buyers: Don't use it if you want to quickly roll an API interface.

The service facilitates many tasks

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We use SendPulse for over a year. We chose this particular service, since the price for a subscription is on average 50% lower than that of competitors. At the same time, the functionality of the service is not inferior to them. Mailing automation works fine, the attached files do not disappear.

Cons: There are no complaints about the work of the service. But we had such a case, when for a month's subscription, we had twice the amount withdrawn from the card. We wrote to the support service and in a month everything was returned. But why it did not happen to us explained.

No cons of this service

Jan 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple and convenient editor

View statistics, click-through, charts

Easy management of address books

Polite quick support with clear tips

Ability to create very beautiful push notifications

Dashboard for multiple users

Cons: I managed to study not one service of e-mailing, and all had shortcomings, but SendPulse is still pleased, everything works fine.

Overall: I have been doing e-mail for a long time and sendpulse is the fourth service I use. And this is the most convenient service I've tested, in which I will definitely continue to work. I did not find anything uncomfortable or complicated, everything is intuitively understandable.

A good application with a user-friendly interface

Sep 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This application we use to regularly send emails to our address database. The dispatch is easy to configure, select the necessary options, and then check the number of delivered emails. Pleases also the technical support team. We had a situation where we tried to organize mailing out an outdated address database, many of the addresses were no longer valid, and technical support staff helped us understand the problem and solve it.

Cons: The API of this application is horrible, it seems that developers have read several books, do not have their own practical experience and are not ready to meet users.

Inexpensive Mailing Solution

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We use SendPulse to notify our customers about new promotions and offers. The service has everything you need: a simple interface, templates for preparing letters and the ability to track statistics.

Cons: There are no critical flaws. But for convenience, you can add the ability to edit images directly in SendPulse. For example, in order to be able to do cropping, tighten the contrast, exposure.

Excellent service

Oct 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Excellent service from Sendpulse. We use both Email and Smtp options, both work very well, fast and stable. I like to prepare our newsletter with sendpulse tools. Easy to use.Thanks

Pros: Email service: Easy to use, user friendly interface, fast. Smtp service: Fast and stabile. Support Team(Helpdesk): Very friendly team, focus to solve your questions, Fast

Cons: What I dont like is, we have a big association with 5000 members, and every month we get new members, so I must add their name and email addresses to the mailing list in sendpulse. But when I update mailing list in Sendpulse, system everytime block me to send mailing or newsletter. This must be solved. Its boring to disturb helpdesk every month. But normally really good service.

A real pipeline for e-mail marketing

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Just a monster dispatch. I am very pleased with the program. In our database there are about 60 000 addresses. To check their quality by hand is simply unrealistic. It helps me to track in automatic mode which address does not work, who subscribed and who unsubscribed from the mailing. I have more than 10 mailings. Only to buy for all content - already a lot of time. Soft just saves me.

Cons: It is necessary to improve the autocomplete fields, make it more convenient. Also it does not hurt to fix problems with the entrance to your personal cabinet. Sometimes it slows down, you can only come in from the second or third attempt.

I'm very pleased with the work of the application

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: In our company, management daily makes small newsletters to employees and uses SendPulse for this. This is a simple and convenient service that helps to establish communication.

Cons: As such, there are no shortcomings in the service, but before I pay money for the application and transfer the entire company to it, I advise you to first implement SendPulse in a small department.

SendPulse review

Sep 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We are using send pulse for hotel booking and transactions . Send-pulse is one of the greatest companies I have been with in terms of email/newsletter marketing. Their push notifications are free to use and a great service. They reach over 200 countries which is great especially being in the international business world myself. Their privacy is optimal and they are always available 24/7 as well as their live chat.

One of the best email marketing application with clean interface.

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its clean web interface makes it users first choice for email marketing. Users don't need any technical lessons to operate this app. From setting up account to sending an email campaign and analysis of that email campaign through reporting, everything will be done in just 20 minutes. Its Drag and Drop editor saves a lot of time in designing of email contents.

Cons: Its customer service is not very quick and campaign approval takes time. And the people who don't have much money for marketing will find its pricing very steep.

Capterra loader

Very well integrated email and SMS marketing service.

Nov 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its simple user interface and great deliverability makes it one of the best email marketing tool of this industry. It is also well integrated with SMS service which is a great tool for me. Simultaneously I can use both for my product promotions. Both gives amazing results.

Cons: Till now I didn't see any major problem in this software. Sometimes it bothers me when it takes longer time for campaign approval.

Overall: It is one of my primary source for email marketing. And it is very effective in generating good revenue for my company.

Excellent web push service

Oct 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Web push is free and easy to implemement

- Web push works together with email

Overall: I have been looking for a solution that will let me send web push notifications to my customers. I tried a few services but in all of them setup was extremely complicated. SendPulse was easy to integrate, I just added a javascript code to my website and it worked right away. The service is free and does not have any limitations. You can send web push to all your users no matter how many you've got. Recommended!

Recommendations to other buyers: Combine web push and email service. For that you need to pass your customer email in the web push javascript code so your have subscriber emails matched with web push subscriptions. Then you will be able send email newsletters to your users and automatically send web push to those who did not open your email. That will help you increae your open rates.

Convenient service of dispatch

Feb 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Everything is implemented fairly simply and rationally, there is nothing superfluous, only the necessary functions. The program completely suits me, although some points can be improved. The ideal software does not happen. Tasks are constantly changing and developers are trying to follow the advanced trends.

Cons: Few standard templates. I would like to make my personal cabinet even more convenient. It is advisable to send notifications by SMS, not just e-mail. Data security must also be at its height.

Essential for email marketing

Jan 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: If you're looking for an email marketing tools, try this one.

Pros: Awesome segmenting and analytics features. Virtually no problems with spam filters. Very competitive price.

Cons: Nothing really worth complaining about. We had few issues on the technical side we had to resolve by contacting support, but nothing major.

In general, I liked the program

Nov 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: As soon as you start the program, it becomes clear that it will be easy to understand, the interface is very attractive, intuitive. For business executives there is a bonus - this is the preparation of very detailed, detailed reports. The technical support service provides round-the-clock support and advice to customers.

Cons: I did not like the fact that telephone numbers and postal addresses could not be synchronized. Periodically there are problems with the computer security system, it happens that the sent letters get into spam.

Convenient designer to create a newsletter

Nov 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I use SendPulse to notify clients of promotions for our services. I like a very convenient designer: he offers several options for the finished letter, which remains to be edited a bit. Thanks to this constructor, creating a mailing does not cause problems even for new employees with no work experience.

Cons: You can sort contacts only alphabetically, and this is not always convenient. Sometimes you need to make a newsletter for certain regions, and then you have to find and highlight the right contacts yourself.

Capterra loader

Your Email Campaigns and More

Nov 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Everybody says that the money is in the list, and SendPulse takes that statement to the next level. Not only the service helps you manage your mailing list, but it also does SMS, web push notification, and Facebook chat (coming soon at the time of writing).

Cons: As intuitive as any mailing list managers could be, setting up a list always takes a lot of effort. And SendPulse is no different.

For me it is the best product!

Dec 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Convenient service for creating mailing, good delivery of letters. Easy to navigate in the personal account and work with templates. Everything is simple and clear. Help is always timely.

Pros: At the moment I'm completely satisfied with the service. Very comfortable usability. I recommend using.

Cons: I have no problems when working with this product.

Recommendations to other buyers: Good value for the price and quality of the product.

The best service for e-mail marketing

Feb 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: All reports in a simple and accessible form are downloaded to me by mail and sent a notification by SMS. I have access to statistics at any time. This helps me make informed decisions and constantly keep in touch, not participating in the process directly.

Cons: It is necessary to urgently improve the autocompletion of fields and work with the interface. The private office is a whole fortress, where it is not easy to get to. Maybe it's good for security, but it complicates daily work.

Capterra loader

Good software for start ups

Aug 09, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is a good software for those entrepreneurs who are starting in the email marketing business, since you will have a very good experience. It has very good features that will allow you to develop an important part of your business that is email marketing

Cons: The number of contacts to send for free is very small and there are other applications that allow you to send much more without additional cost

Overall: good experience, easy to use and great interface

Modern postal service for professional use

Aug 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The convenient and easy interface of the program is combined in it with great functionality and it's very good. For example, there is an intuitive message designer, a lot of ready-made templates, and the distribution of messages is free.

Cons: Trigger letters are thought out badly, there are few conditions for them. Not always, but often there are cases where technical support takes a long time to respond to customers' requests.

Switched from MailChimp to Send Pulse

Dec 13, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: High deliverability and nice re-marketing system

Overall: Switching from another software to SendPulse was not difficult: base and contact are easily movable and it was all set in 30min. The WYSIWYG editor is clear and efficient for campaign edition. Also, the support is tip top, you can expect a real-human-response in less than 10 min, Sunday included. It's a real advantage for this kind of business!

The only negative point is the non-personalisation of opt-in email subject.

Recommendations to other buyers: You can easily set up a DKIM key for improving your open rates

Good to use as an omnichannel service

Jun 23, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We are using SendPulse to combine e-mail and webpush services in order to get better customer response rate. And that really works and their CTR beats other email services we ever tried. Also, we save 40% on our email marketing expenses with SendPulse after switched from the well known leading service from USA.

Pros: Large free plan. Integrated webpush. Integrated sms with worldwide delivery. Low prices for email. Free webpush.

Cons: Still new on market, some not important for us features are missing.

Webpush + Email. Here's why we use SendPulse

Jun 17, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: A one platform for email, webpush and text

Cons: can not recall quickly

Overall: We started using SendPulse for our software company StaffCop to deliver webpush notifications to get better onboarding. Got incredible 45% CTR and 10% increase in the entire onboarding process. Two months later we decided to switch from MailChimp to SendPulse to create more intelligent email+webpush transactional platform

Recommendations to other buyers: Try using webpush in addition to the existing email transactions. It gives better CTR

Closed Our Free Account

Oct 18, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: This worked as a SMTP, the rest is not working.

Cons: They closed our live account, with a bourgeois excuse that we had too high bounce backs, how we were using the SMTP for table booking, no one added wrong email. The main reason was that we were not paying for it.

Overall: The biggest mistake, we moved to Sendplus and listen to their lies.

Excellent service

Feb 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: 10. I own an online store and my company sends thousands of e-mails each week. So I needed an excellent e-mail marketing service provider. A friend of mine recommended me the SendPulse's platform and I decided to try it (they have option for a free service for up to 15000 e-mails monthly). I was very impressed and decided to shift from my previous provider. Now I have been using the SendPulse's services for 8 months and I'm still very happy to work with them. They've given my company excellent delivery and open rate, 24-hour support and very affordable prices. They've provided us with an easy to work e-mail editor and have some very nice ready-to-use templates too. I highly recommend them.

Send pulse is magic

Nov 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Send pulse has allowed us to target the market after launching a new e commerce store.As young entrants we have to compete with large corporates in building a brand presence.send pulse allows us to monitor the success of our email campaigns and to adjust accordingly.

Pros: Statistics are brilliant backend of system super easy to use.

Cons: Could do with more modern templates and more variety

Recommendations to other buyers: Best value for money over mail chimp

Bulk emailing made easy with SendPulse.

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The best think which i found in this app is its Drag and Drop Editor. I do not need any technical knowledge to operate it for designing my newsletters.

Cons: As a non-technical user i require more number of templets for getting an idea to improve my newsletters. But here in this app i found less categories in templets.

Capterra loader

Best Software for Push Notifications

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love using this to capture a push notifications subscription base. Pretty easy to set-up and they have an intuitive campaign builder.

Cons: Trying to remove the SendPulse branding buy paying for an account (they offer unlimtied free subscribers) but I haven't been able to get the payment to process yet.

Easy and Reliable Email Marketing Company

Feb 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Sendpulse is one of the greatest companies I have been with in terms of email/newsletter marketing. I have a business based out of Milan, Italy and Sendpulse has a great single platform in which I can get a lot done in one place. Their push notifications are free to use and a great service. They reach over 200 countries which is great especially being in the international business world myself. Their privacy is optimal and they are always available 24/7 as well as their live chat. My favorite feature is their A/B testing. I definitely recommend Sendpulse to business companies, whether they are big/small or local/internationally, great fit for all.

Great mailer

Oct 18, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Convenient service with affordable prices and a good API for integration site. A special thanks for customer support. You are great!!!! Good luck!!!!!

Pros: Customer support, prices, API

Cons: 1. Improve client side for more performance user interface. 2. Implement tools for multilang auto-mailing 3. Implement test environment for development mode.

Oct 05, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Happy to have a good results with SendPulse!

Mar 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: For a long time I was looking for such a tool that allows me to maintain a constant quality communication with clients. In many previous occasions I was stopped by price, incomprehensible interface or difficulty in communicating with customer support.

Today, I am fully satisfied with cooperation with SendPulse. Before buying the fare paid, I tested the system for free (an opportunity that provides a service) and still use the opportunities of service in marketing purposes. Recently learned that SendPulse provides free services for push notifications. Its also very interesting, I am going to try.

Awesome Product!

Feb 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, modern look & feel, features

Cons: We can´t configure a page after submitting the form, in exchange for displaying a message ....

Overall: This product is fantastic

It would be nice to have the possibility to configure a page after submitting the form, in exchange for displaying a message ....

Great email marketing service

Jun 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Level of open rate.

Overall: Our hotel uses SendPulse for the weekly newsletters. We have very high open rate results. It is larger than we had at one of the world leading service. With the cheaper price we get more. Also we like SendPulse online support, not every service has this option.

Recommendations to other buyers: I would recommend to make a test of this service at least

Excellent Support

Jun 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Awesome support.

Overall: It was simple to import contacts in to Sendpulse and their integration with other services made it easy for us to keep all our contact sheets updated. When we had questions we did not have to wait for an email response and just called them. That made the process so much faster. Over all very happy with results and their level of support

Good service for small business

Oct 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The main advantage of SendPulse is that the subscription price is twice as low as that of competitors. This is especially important for small businesses when excess costs are not permissible. The service works fine, and support, as stated, helps users 24/7.

Cons: Here are a few drawbacks that I would like to point out separately: the created, but not yet sent mailing list sometimes disappears, from time to time pictures are not displayed. Also, I don't like the mobile app - it needs to be finalized urgently, as the text moves erratically.

Simple way to market and communicate with our users

Feb 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We were looking for a tools that would allow us to send our users transactional updates and marketing emails. Sendpulse was pretty easy to set up and we can now send transactional updates via webpush so users have instant on screen verifications and notifications. We are also able to use the same customer list to send sales and promotional emails with out having to manage several lists and services. When we had a question we just called the service and they walked us through the issue.

Pleasant and convenient service

Jan 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: A large number of templates, handy designer, beautiful letters. The opportunity to live and quickly resolve the issue at 23:30 with an online consultant. Used almost a year and only the first time she paid a little.

Cons: It is not clear what the problem was - I had to talk to a consultant and he explained the difference in tariffs and traffic purchases. I would like to find these answers in the interface. Few letters open. I do not know what the problem is, or that they fall into SPAM or low-quality letters.

Really adoptable usage

Jan 04, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: It is really clear why you should use SP, it is well organized and reliable in every way. I suggest you give it a try, the payment is the last thing that will be on your mind when you have free trial version. It is great email marketing solution!

Pros: You can truly advance good mailings using their package

Cons: When you put subscribers to your mailing lists, evaluate the results of email campaigns and send newsletters it is more than enough to see that this is the right service for You.

Recommendations to other buyers: I would say that this program is for every user, as the drag and drop is not instinctive and there are many options.

Decent delivery rate at affordable price.

Oct 26, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: SendPulse could really give a tough competition to other bigger email marketing services. I happened to use (still using) its SMTP services as it offers a satisfactory delivery rate. The customer support is also extremely friendly and helpful.

Cons: The only thing that I don't like about SendPulse is that it has a per hour sending limit. To use it, I'd have to create a batch of email lists for hourly sending.

Overall: Overall, SendPulse offers satisfactory emailing results.

Excellent

Sep 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: one of the most powerful email and marketing tool it allows you to keep your clients and customers updated with all your new events and products I am using it on daily basis

Best Web Push Services

Sep 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I am using it from last one month and getting very good response from the customer support team. Recently I am using its email service & found that it is also good.

I don't like this service

Mar 12, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: After a while, using this "miracle" service, my letters began to fly to the "ban". Technical support eventually solved this problem. But only after they exhausted me all the nerves. And, trite, thieves - write off money without warning.

Cons: The main disadvantage is that when registering, you will have to specify the details of the bank card. The payment will be written off automatically and without notice. Technical support leaves much to be desired.

Thank for outstanding service

Oct 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: The most helpful and organized website and thanks for the customer service they are really very helpful and clear.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Jun 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

ONE OF THE BEST EMAILING SERVICE

Dec 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I am Highly satisfied with Sendpulse. It makes me very happy. Easy to use and one of the easy way to reach my customers. All the features are excellent oriented. I think " Resend to Unopened" is the best feature and this feature makes it different from others service. Highly recommended!!!!

Pros: Easy way to use Sendpulse and speedy service. All the features are great .

Cons: I am using this service couple of month and it's very helpful.

Recommendations to other buyers: Definitely, sendpulse is different from others service. Highly recommended

An auto payment was canceled without my knowledge!

Jan 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I've paid for the service once with a card, and then they switched on without my consent. I told tech support that you do not need to do this, but after a couple of months they withdrew the money again. That's terrible!

Cons: As soon as the problem with automatic write-off of funds is solved, the program can be called ideal.

Overall: Mailing lists work well enough. When you get into spam, the problem is solved quickly enough.

Very good

Jan 17, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This software has the classic functions of the programs of this type: drag-and-drop editor, detailed statistical reports for each campaign.

But it also has other not so usual as they can be: integration with Google Analytics, API integration with CRM systems.

Finally, it provides a high delivery capacity

Cons: It's a bit slow when it comes to deliver emails and importing the contact list. I could also use many more templates. The design of the template must be more flexible.

Overall: Easy and straight to the point, the UI design helps me easily get to where I need to be to do in the quickest way possible. Not necessary to spend days of self-teach in order to fully utilize what SendPulse has to offer.

Simple & effective service

Feb 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I use SendPulse for 5 months now, and I find it really simple and effective mailing service. What I like the most is the Subject Line personalization feature - this gives us great open rates. Support is also quick and friendly. 5/5!

ignorant staff automatically turned my case to resolved when it wasn't.

Dec 04, 2017
1/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money

Cons: ignorant staff automatically turned my case to resolved when it wasn't.

I want my refund had not used single mail when you auto-renew my subs while i got it uncheck.

i will not recommend anyone to use this mail service provider

Overall: nothing scamster

Sep 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Easy and simple service for do-it-yourself email marketing

Oct 06, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros:

- drag-and-drop editor

- detailed statistic reports for every campaign

- integration with Google Analytics

- API integration with CRM system or internet project

- free templates

- high deliverability

Good work and great experice

Jan 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: Is indeed a good experience with send plus the customer service are good helpfull peiples and ready to hel you all the time

thanks

Mario

Its excellent the platform and the chat supports is great.

Dec 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Comments: The support works very good and also the server. They have everything to send your campaigns, and the prices are very accessible.

Dec 10, 2018
4/5
Overall

Oct 04, 2018
4/5
Overall

Sep 09, 2018
5/5
Overall

Useless if you have subscribers you're bringing with you.

Apr 08, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It may have positives, but since it wouldn't allow me to import my subscribers the service was worthless to me.

Cons: I was unable to merge the subscribers from my website that had signed up for my newsletter which made the service worthless.

Dec 12, 2016
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Very good service

Dec 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I enjoy Sendpulse. The site is user-friendly. It is a great email management tool for business. It is also extremely useful for campaigns as well. Would highly recommend it.

Easy to Edit Emails!

Jan 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: SendPulse is a great new email provider for your businesses. They have great pricing levels and tiers depending on what you are looking for your business.

sendpulse - email scam

Dec 12, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: hey,

be carefuller with this service. they can block an account without any explanation. Only link to spam terms.. even u send just text and link to SEO site with post preview

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Oct 11, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Sep 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Sep 30, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Aug 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Aug 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Customer Communication Powerhouse

Nov 04, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how SendPulse has the ability to send e-mail, SMS, web-push notifications at a fair price.

Cons: I didn't find any cans. I would like to see more tutorials and blogs that demonstrate all the features.

Overall: Allowed use to move all our e-mail campaigns into other verticals and devices (SMS and web-push).

Awesome Support

Aug 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I found a live chat to help and support me. they were very helpful and professional and when i lost my connection then i got it back, i found an e-mail from the support team to answer my question. Keep it up, i think it's a great service for your clients which is in need. Thanks & Regards,

Fradudelnt company

Nov 07, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: Fraud they will destroy your business do not use them they are delinquents . worst experience ever .