# SendPulse Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SendPulse Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/146369/SendPulse --- # SendPulse Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SendPulse ## What is SendPulse? SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, WhatsApp chatbot builder, Live Chat; - web push notification service; - website builder; - CRM system; - online course builder and LMS. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you will get access to unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while our paid subscriptions start at just $9.85 per month. ## What is SendPulse used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 772 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 2% Pros & cons Intuitive and accessible platform Intuitive and user-friendly interface Email sending restrictions and delays Occasional slow performance issues Starting price $10 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SendPulse?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sendpulse.com/&name=SendPulse) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SendPulse 4.6 (772) VS. [4.6 (3,407)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (769) Ease Of Use 4.6 (3,395) Value For Money 4.5 (722) Value For Money 4.5 (2,976) Customer Service 4.4 (705) Customer Service 4.5 (2,977) ## SendPulse alternatives [4.3 (2,912)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.8 (654)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (6,219)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146369/SendPulse/alternatives/) ## Who uses SendPulse? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 93% positive reviews out of 120 Most reviewers describe ease of use as a key benefit, highlighting its intuitive design and minimal learning curve. Email sending restrictions and delays 51% negative reviews out of 69 Some users say email send faces limitations, manual moderation, and delivery issues, impacting campaign effectiveness. Izuhunwa A Personal Finance Educator and Coach, 1 employee. "I don't like the restrictions in some aspects of the email creation interface." Intuitive and user-friendly interface 93% positive reviews out of 90 Most reviewers indicate the user interface is straightforward, visually clear, and easy to navigate for all users. Occasional slow performance issues 60% negative reviews out of 35 Some reviewers report performance and speed problems, especially with large contact lists or during high-traffic periods. Elif Y IT Chief, 51 - 200 employees. "I don't like how there is no phone support and the live chat can be slow at times." Comprehensive client communication tools 97% positive reviews out of 33 Most reviewers find client support enables consistent, automated communication and efficient management of client relationships. Jennifer W Human Resources Generalist, 10,001+ employees. "Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my dealings with clients and customers." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Campaign Management 4.7 (166) 59.64% of 166 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Contact Management 4.6 (144) 47.92% of 144 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Marketing Automation 4.6 (125) 47.20% of 125 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions List Management 4.6 (107) 38.32% of 107 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Mobile Optimization 4.6 (102) 41.18% of 102 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Lead Management 4.6 (95) 43.16% of 95 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process SendPulse 77 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Set-up notifications and alerts for mobile apps. Automatically create schedules based on business needs or employee availability and qualifications Create and automatically send premade copy in response to customer messages Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Track the amount of clicks on individual products to measure campaign results Manage contact details and communication with clients Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Pre-made examples and templates for emails Track delivered, received, and opened emails Predefined actions automatically performed on the occurance of specific events Operate/access software on iPad Devices Primarily serving startup companies Determines the location of a device using GPS or an IP address Store and manage images Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage contacts across multiple mailing lists Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Personalize text messages using templates and custom fields Access software remotely via mobile devices Optimize content to ensure it is easily accessible for mobile users Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Schedule when notifications are sent Adjust communications based on previous interactions or personal preferences Analyze and gain insights into data in real-time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Internet standard communication protocol to transmit electronic mails Send promotional campaigns or transactional messages via text messages Send messages via SMS Set-up SMS-based notifications and alerts for mobile devices. Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Add or remove subscribers from mailing lists Process of managing customer subscription lifecycle for a recurring service or a product Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Set-up notifications and alerts for web browsers and apps. What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.5 (765) 4.5 Based on 765 reviews ## Pricing Value for money 4.5 (722) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/146369/SendPulse/pricing/) Standard $10.00 Flat Rate,Per Month It includes: - 100 Verifications Per Month - 10 Events - 10 Flows - 200 MB Image Storage - 3 Domains - 3 Landing Pages - 5 Addresses - Full Email Testing - Unlimited Emails Pro $12.00 Flat Rate,Per Month It includes: - 1000 Verifications Per Month - 10 Landing Pages - 20 Addresses - 500 MB Image Storage - 50 Events - 50 Flows - 5 Domains - Full Email Testing - Unlimited Emails Enterprise $52.08 Per Month It includes: - 5 GB Image Storage - Full Email Testing - Unlimited Addresses - Unlimited Domains - Unlimited Emails - Unlimited Events - Unlimited Flows - Unlimited Landing Pages - Unlimited Verifications Per Month Value for money 4.5 (722) 4.5 Based on 722 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (705) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (705) 4.4 Based on 705 reviews ## User reviews Overall rating 4.6 Based on 772 reviews Filter by rating 5(533) 4(196) 3(26) 2(2) 1(15) Mentioned topic Sorted by most recent JA Jonathan A. Founder Online Media ### "Boa solução para automação e comunicação em projetos digitais" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 5, 2026 Minha experiência com o SendPulse tem sido positiva. Utilizo a plataforma como apoio em processos de comunicação e automação do projeto Meu Pedaço, especialmente em ações que exigem agilidade, padronização e integração com a jornada digital do usuário. A ferramenta atende bem a propostas que precisam combinar marketing, comunicação transacional e automações em um mesmo ambiente. Ainda existem pontos de melhoria na usabilidade e no aprofundamento técnico de algumas configurações, mas, no geral, a solução entrega valor e contribui para dar mais estrutura à operação. Pros A facilidade para centralizar comunicação e automações em uma única plataforma foi um dos principais pontos positivos. Para o projeto Meu Pedaço, o SendPulse ajudou a estruturar comunicações por e mail de forma prática, além de apoiar fluxos importantes como envio de mensagens transacionais e códigos de acesso. A interface é relativamente simples para configurar campanhas, listas e automações, o que acelera bastante a operação. Outro ponto positivo é a possibilidade de integrar a ferramenta com outros sistemas e processos, o que traz mais eficiência para projetos digitais em fase de crescimento. Cons Em alguns pontos, a configuração pode exigir testes e ajustes até ficar realmente alinhada à necessidade do negócio, principalmente quando o projeto envolve fluxos mais específicos, integrações e regras personalizadas. Dependendo do caso, alguns recursos poderiam ter documentação mais objetiva e detalhada para acelerar a implementação técnica. Também senti que, para operações mais estratégicas e estruturadas, a organização de alguns recursos poderia ser mais clara, facilitando a gestão no dia a dia. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [monday.com](https://www.capterra.com/p/147657/monday-com/) [RD Station](https://www.capterra.com/p/180098/RD-Station/) Reasons for choosing SendPulse Escolhi o SendPulse porque, para o contexto do projeto Meu Pedaço, ele apresentou melhor relação entre custo, agilidade de implantação e recursos necessários para comunicação e automação. Outras alternativas também são boas, mas em muitos casos envolvem maior complexidade operacional ou investimento mais elevado. O SendPulse se mostrou mais adequado para estruturar rapidamente fluxos de comunicação, automações e integrações, com uma curva de adoção compatível com a fase atual do negócio. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Arthur M. Proprietario Veterinary ### "Bom para começar, mas caro para manter em um negócio pequeno." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 April 4, 2026 Foi bom para aprender como funciona uma ferramenta de chatbot. Mas a medida que a ferramenta é utilizada, novas necessidades vão aparecendo e a necessidade de buscar outro serviço, bem como a ferramenta tornou-se cara para a minha necessidade. Pros As telas são intuitivas e permitem que os fluxos sejam criados com poucos minutos de estudo na base de dados disponível. Cons O número cadastrado no chatbot fica refem do sistema e não consigo mandar mensagens através dele mesmo para número de clientes frequêntes. Valores de mensalidade e do disparo em massa não é claro antes de assinar. Imaginava que ao pagar um plano para 500 contatos, eu poderia mandar mensagens ilimitadas para esses 500 contatos. Me senti enganado quando descobri que teria que pagar, além dos 500 contatos, mais um valor para cada mensagem enviada. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL lucas l. CEO Entertainment ### "o melhor pra usar com ia " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 muito bom no quesito de estrutura, porem está pecando na lentidão do carregamento das paginas e fluxo Pros os recursos de IA são fantásticos, especificamente os blocos com detector de intenção, facilitando D+ nossas vidas Cons a lentidão do carregamento dos chats no atendimento entre as conversas dos leads, entre um chat e outro a uma demora no carregamento e até nas atualizações das conversas Switched from [ManyChat](https://www.capterra.com/p/206636/ManyChat/) pq o manychat ficou defasado, não trás muitos recursos Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Eduardo Henrique T. Gerente Retail ### "O serviço é muito bom, porém o app é um pouco lento, poderia melhorar." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 2, 2026 Pros A possibilidade de muitas integrações é extremamente interessante, além da compatibilidade com recursos como voz. Cons O app Android é extremamente lento, o que dificulta muito o atendimento utilizando esse tipo de dispositivo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS ammar s. manager E-Learning ### "best control" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 2, 2026 Pros contain all thing i need and many features can help me figure out every problem i faced in my work space Switched from [ManyChat](https://www.capterra.com/p/206636/ManyChat/) try some thing better to go to next in my exp Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Carla W. Owner Leisure, Travel & Tourism ### "Great system to integrate into any business! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 So far its been great and would highly recommend SendPulse to anyone. They system offers a variety of programmes to suit any type of business. Pros Its user friendly and it makes the daily operations for the business so much pleasant. Great value for money and the automation of the email templates and whatsapp notification really do make my business more professional. Cons I would like to see change is the Chat Bots section, under Messenger Chatbots - the subscribers is only 500. It would be great if I received a notification, when I am heading towards the max number, so that I can get chance to delete some old chats. As I dont need to upgrade my plan either, as alot of those chats, I dont need to keep. Another great feature that I would love to see, is been able to edit in the Chatbots after I have pushed send. As this would help keep the business chats looking professional. Another thing, would be to increase the time of been able to chat to the client of more that 24 hours. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VT Viktoria T. CEO Professional Training & Coaching ### "SendPulse vs Moanechat (SendPulse better for me. Why?)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 I love it. When I had a problems with my Instagram accaunt you helped me allot even when it's wasent on your side. Grait place, great work. And i like it more than Monechat. Pros SendPulse is all in one platform wih hight security. I can manage and automate most of the works. When the client contact via one of the bots, it can manage all the work, from CRM to sending mail with precostumase templates. The platform helps to answer standart quetions, and helping me with my marketing and sales working. The valeue of paing is good, and they have queck customer support. Cons That I didin't find one paing for all the product you have. But most of free plans enofe for business beginer like me Switched from [ManyChat](https://www.capterra.com/p/206636/ManyChat/) It was complicated to use it, and it dont have another thing like CRM or Email marketing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Joshua P. Founder Marketing and Advertising ### "Powerful All-in-One Marketing Platform with a Learning Curve Worth Climbing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 Overall my experience with SendPulse has been positive. I use it for email marketing and automation as part of my digital marketing workflow. It's a feature-rich platform that punches above its price point. I'm still exploring everything it can do — the deeper I get into the automation and chatbot features, the more impressed I am. It's a solid tool for small business owners and marketers who want an all-in-one solution without paying enterprise prices. Pros SendPulse is an incredibly versatile platform that combines email marketing, automation, SMS, chatbots, and web push notifications all in one place. The automation builder is powerful and makes it easy to set up drip campaigns and triggered sequences. The pricing is very competitive compared to other tools that offer similar features, and the email template editor is intuitive. I also love that it integrates well with other platforms and tools I use for my marketing workflows. Cons The learning curve can be a bit steep when you're first getting started, especially with the more advanced automation features. Some parts of the UI feel a little cluttered and it can take time to figure out where everything is. Better onboarding tutorials or guided walkthroughs for beginners would go a long way. Customer support response times can also be slow at times. Alternatives considered [ManyChat](https://www.capterra.com/p/206636/ManyChat/) Reasons for choosing SendPulse Way more options better automations for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VM Victor M. Seo Food & Beverages ### "Ferramenta completa e eficiente para automação" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 1, 2026 Minha experiência tem sido positiva. A plataforma atende bem o que preciso no dia a dia, principalmente na automação e gestão das campanhas. Depois que pega o jeito, facilita bastante o trabalho. Pros Plataforma bem completa, fácil de usar e com boas ferramentas de automação. Atende bem às necessidades do dia a dia e ajuda bastante na gestão das campanhas. Cons Algumas funções poderiam ser mais intuitivas no início, principalmente na parte de automação. Leva um tempo para se adaptar, mas depois funciona bem Switched from [Zenvia](https://www.capterra.com/p/200368/zenvia/) o zenvia tinha poucos recursos e era muito caro em vista do send pulse Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lucas S. Gestor Comercial Financial Services ### "Nota 10 para o SendPulse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 4, 2025 Num geral, muito positiva. Estou satisfeito. Principalmente porque descobri o SendPulse em um momento que estava tendo muito bloqueio nos número do WhatsApp, e a sua integração com à Meta nos ajudou a resolver o problema. Pros Facilidade na integração da API do WhatsApp, isso facilitou bastante o trabalho de tráfego pago, melhorando os nossos desempenhos de prospecção. Cons O layout do sistema poderia ser mais enxuto, principalmente no chat, para facilitar destão de leads. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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