# Page 10 | SendPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is SendPulse the right Email Marketing solution for you? Explore 763 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146369/SendPulse/reviews

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SendPulse

4.6 (763)

[View alternatives](https://www.capterra.com/p/146369/SendPulse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of SendPulse

## Showing most helpful reviews

Showing 226-250 of 763 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder & GM  
Food & Beverages  
Used the software for: 1-2 years

### "Closed Our Free Account"

October 18, 2018

1.0

The biggest mistake, we moved to Sendplus and listen to their lies.

Pros

This worked as a SMTP, the rest is not working.

Cons

They closed our live account, with a bourgeois excuse that we had too high bounce backs, how we were using the SMTP for table booking, no one added wrong email. The main reason was that we were not paying for it.

Review Source

MC

Martin C.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excelente servicio de Chatbots"

December 24, 2022

5.0

Muy buena experiencia. Un excelente servicio TODO EN UNO.

Pros

Es fácil de utilizar y permite agregar varias cuentas en comparación con otros servicios que tenes que pagar por cada cuenta que agregas.

Cons

Quizas las palabras claves que activan al bot. A veces no reconoce la palabra que ingresa el usuario y no se activa el bot.

Review Source

AG

Alyson G.  
Automação  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good tool!"

June 2, 2023

5.0

Pros

The price for small/medium business and the Functions of chatbot

Cons

I miss some nativa integrations, like: I can't creat a webhook native link do recive and mapping information. So a have to use Make (integromat) to do simple things.

Reason for choosing SendPulse

SendPulse don't have everything that I need, but, the price is OK, the another tools (Weni and HyperChat) has some chatbot tools that SendPulse don't have, but, they are too expensive.

Review Source

VR

Verified Reviewer  
Paid Media  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great"

April 24, 2023

5.0

Pros

it si really simple to get used to the platform and to begin to use it

Cons

modular pricing seem to be like paying for extra all the time

Review Source

NE

Nessma E.  
manager  
Publishing  
Used the software for: 6-12 months

### "Great for small lists"

September 17, 2021

4.0

It's a very good email marketing service for small lists under 2500 subscribers and for busy marketers who look for better automation. But their delivery rate and spam rate aren't the best out there.

Pros

What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features. It automatically sends to non openers on the date of your choice.

Cons

It's too conservative with the media content you can share in your emails. It censors your emails and must approve each one according to their policy. The spam filter is far from perfect, too, which impacts their delivery system and rates.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was getting very expensive.

Review Source

eZ

eric Z.  
CEO  
Internet  
Used the software for: 1-2 years

### "Avantage et inconvénient"

September 21, 2022

4.0

Pros

La fonctionnalité de la création des tables et de leur liaison est très simple

Cons

il faudrait rajouter bien d'autres fonctionnalités sur la création de bot Telegram a partir du logiciel

Review Source

LB

Lukasz B.  
CEO  
Medical Devices  
Used the software for: 6-12 months

### "Automatizaciones"

November 21, 2022

5.0

¡Muy buena!

Pros

Estamos empezando a conocer automatizaciónes y otras herramientas que nos pareces super interesantes. Sofware muy cometitivo y soporte responde muy bien.

Cons

Problemas de destion de listados de clientes dados de baja via API.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Precio y funcionalidades

Review Source

FN

Felipe N.  
Marketing Digital  
Information Technology and Services  
Used the software for: 1-2 years

### "Poderosa herramienta fácil de utilizar"

December 28, 2022

4.0

Muy satisfecho con SendPulse, ha sido una excelente herramienta que nos ha permitido mantener comunicación continua con nuestros clientes cautivos y con los prospectos que aún siguen en el funel del proceso de ventas

Pros

Es muy sencillo armar los boletines de correo, gestionar las listas y crear segmentaciones de usuarios

Cons

Algunas integraciones están un poco limitadas, la creación de correos dinámicos para encuestas o valoraciones

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Precio y tamaño de las listas

Review Source

ER

Eduardo R.  
Odontólogo  
Medical Devices  
Used the software for: 6-12 months

### "Bot Odontología"

June 2, 2023

4.0

Citas programadas recordatorios

Pros

Plantillas y sus campañas masivas la interfaz

Cons

CRM, 360 y los modos de pagos de los pacientes

Reason for choosing SendPulse

más intuitivo

Review Source

TP

Thago P.  
Diretor  
Marketing and Advertising  
Used the software for: 1-2 years

### "É uma ferramenta completa"

November 22, 2022

4.0

Pros

Difícil encontrar ferramentas tão completas como a SendPulse. Ainda percebo que algumas coisas estão sendo desenvolvidas, principalmente entre integrações entre chatbots, emails e todas as ferramentas.Porém, já utilizar uma ferramenta em que percebo constantes melhores e com grande potencial de se tornar a mais completa do mercado continuando com um ótimo custo/benefício que possui hoje é realmente o diferencial da SendPulse.

Cons

Falta de integrações entre os serviços da própria SendPulse.

Reason for choosing SendPulse

Custo benefício expecional.

Review Source

ML

Maria L.  
Copywriter  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy email marketing"

January 13, 2023

5.0

Pros

Email marketing is one of the successful ways to promote your business, present various offers and reach the people interested in your activity. So creating an attractive and understandable email body for such purposes is much more manageable when we use SendPulse. It has pretty good widgets, blocks, and tools that make the email-creating process enjoyable even for those who don't have time or skills for designing. I have been using this product for informing our clients about the latest offers on flights, last-minute sales and so on. You can track the users that received the email or opened it. It is quite easy to add/remove contacts or make new lists.

Cons

It would be better if SendPulse had more design tools suitable to the company's style.

Review Source

Paulo P.  
Parceiro  
Telecommunications  
Used the software for: 2+ years

### "Ótima Ferramenta de Marketing"

September 28, 2021

4.0

Pros

Ferramenta intuitiva e moderna com muitos recursos

Cons

É difícil falar o que menos agrada, mas acredito na vontade de melhorar da equipe.

Review Source

VR

Verified Reviewer  
HR manager  
Retail  
Used the software for: 1-2 years

### "Send your marketing campaigns from one place"

November 28, 2021

4.0

I use SendPulse for sms and Viber campaigns mostly. And so far I have not found more comprehensive service for these tasks.

Pros

SendPulse is one of the services I use to send marketing campaigns for two reasons. First, it allows sending both email and sms/Viber campaigns form one place. Secondly, it is much cheaper than some other similar services.

Cons

I think the only problem with SendPulse is that it is still not so popular compared to some other email services. But this has nothing to do with its features. I think SendPulse is underestimated.

Review Source

AM

Alexansdre M.  
Gráfica  
Graphic Design  
Used the software for: 6-12 months

### "Uma boa empresa de e-mail marketing."

July 17, 2023

5.0

Tem sido positiva mas houve erros na plataforma.

Pros

Bom preço e é acessível de forma rápida consegue entregar soluções de mail marketing.

Cons

A plataforma é um pouco lenta algumas vezes.

Reason for choosing SendPulse

De modo geral a send pulse me trouxe mais benefícios.

Review Source

ER

Elbio R.  
consultor  
Gambling & Casinos  
Used the software for: 1-2 years

### "un gran socio"

June 7, 2023

5.0

estoy comenzando

Pros

hoy tener un asistente virtual como este nos amplia nuestra capacidad de llegada a nuestro objetivo

Cons

la propuesta general es muy buena y entiendo que va a continuar mejorando

Review Source

MA

Mohsin A.  
Freelancer  
Program Development  
Used the software for: 6-12 months

### "SendPulse Has Many Feature For The Business to Promote"

July 4, 2021

5.0

I can say I'm satisfied with the service 8 out of 10.

Pros

SendPulse has many features that really help the business to promote from the same platform! That is great in my opinion. It has a free plan so you can test it before you go on a large scale.

Cons

I can't remove my first email address from the SMTP account even I reach support. I planning no to continue that domain, so the email address is taking the 2 quota space but not useable for my case. I recommend changing that policy and give us delete any email address instead of freezing one email address.

Review Source

VR

Verified Reviewer  
IT Chief  
Food Production  
Used the software for: 6-12 months

### "The All-in-One Marketing Platform "

December 20, 2022

4.0

Overall, I am happy with SendPulse and would recommend it to others.

Pros

I like how SendPulse has a lot of features for marketing automation and email marketing. I also like the user interface and how easy it is to use.

Cons

I don't like how there is no phone support and the live chat can be slow at times.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

I made the switch to SendPulse because I was looking for a more robust email marketing platform that had more features.

Review Source

VK

Vikas K.  
Digital marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "I love it's push notification"

June 2, 2021

5.0

In one word, Amazing tool for marketers.

Pros

I'm using this from 1 month to monetize my push notifications user. It'll really mind blowing. I never thought that I'll earn that much through push notifications. I had only tier 3 traffic push notifications subscribers user.

Cons

As I have only tried it's push notifications features and I feel there is not any cons right now.

Switched from

[Truepush](https://www.capterra.com/p/186794/Truepush/)

Truepush was free before, But now they introduced paid plan and also there was not any way to monetize push subscribers in truepush. That's why I moved to sendpulse.

Review Source

Response from SendPulse

June 10, 2021

Thanks for your review!

JAB

Juan Andrés B.  
CEO  
Food & Beverages  
Used the software for: 1-2 years

### "Gran plataforma, útil y con buena relación costo beneficio"

April 20, 2023

5.0

Muy buena, es una herramienta potente, sería chévere tener un dashboard como en la home que brinde información de valor de kpis relevantes.

Pros

La posibilidad de integrar varias cosas en la misma herramienta.

Cons

Muchos bugs cuando se editan las plantillas de correo, se pierde algunas veces el trabajo. Hay muchas cosas que no son intuitivas.

Switched from

[Wigzo](https://www.capterra.com/p/155948/Wigzo/)

Costos, integración con herramientas

Review Source

JR

John R.  
owner  
Automotive  
Used the software for: 2+ years

### "No learning curve"

May 30, 2022

5.0

Pros

SendPulse is very easy to learn and use. There is no frustration in any sense. The one time I needed help, I got it within 2 minutes.

Cons

I have been using SendPulse for 2 years. I can't honestly say there is something I don't like about it.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp suddenly changed their user interface making it complicated and challenging. And Mailchimp was constantly sending these silly, childish emails. I am not interested in the touchy-feely emails Mailchimp was sending to me.

Review Source

AI

Agustina I.  
IT Manager & Digital  
Airlines/Aviation  
Used the software for: 1-2 years

### "Excelente bot para redes y whatsapp"

March 23, 2023

5.0

Pros

Me gusta la posibilidad de integrar junto con Make, la facilidad de creación de los bots

Cons

Estaría bueno tener filtros en los chats, para no tener que leer todos los mensajes de las personas buscando quieren no llegaron a cierto punto.

Review Source

IB

Ilia B.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best email marketing software"

March 29, 2022

5.0

It's the main tool for me to get all the announcements delivered to my students. The emails are nice-looking, the delivery rate is great

Pros

I love how easy it was to set it up, verify the domain etc. The software interface is modern-looking compared to some other mailing services; very easy to create and reuse templates, nice template library to quickly compile a nice-looking email. The dashboard is very informative and nice-looking too.

Cons

I didn't have any problems with it, for me it's working perfectly

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing SendPulse

Mailchimp interface is dreadful as if it was created in 1990 and hasn't changed since then.

Review Source

ACC

Antonio Carlos C.  
Dono  
Alternative Medicine  
Used the software for: I used a free trial

### "Em analise"

May 10, 2023

4.0

Pros

É bem intuitivo e está tudo em português

Cons

Suporte, efetuei contato pelo chat não resolveu minha solicitação. Pediu meu contato para consultor entrar em contato o mesmo o fez eu o respondi por áudio e estou até hoje esperando a devolutiva

Review Source

AT

Alesia T.  
Dueño  
Sports  
Used the software for: 1-2 years

### "Muy contenta con funcionalidades y facilidad de uso"

January 11, 2023

5.0

Me encanta

Pros

Plataforma con muchas funciones como correos, chat bots, etc... y siempre se agregan cosas nuevas

Cons

me gustaría que pueda hacer como formularios en varios pasos - pequeño quiz para segmentar los suscritores)

Review Source

HM

Hugo M.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excelente"

March 27, 2023

5.0

Nossa empresa trabalha com atendimento ao usuário, então precisamos de canais que disponibilizem interação rápida. O Sendpulse é excelente pois tem ferramentas que possibilitam esta utilização. Elas são fáceis de configurar e com ótimo custo x benefício.

Pros

O recurso que utilizamos com frequência é o chat bot do whatsapp. É realmente muito intuitivo realizar a configuração.

Cons

Ainda não encontrei algo que não goste no sendpulse, pois todas as funcionalidades são excelentes e muito fáceis de configurar.

Review Source

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