# Page 11 | SendPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is SendPulse the right Email Marketing solution for you? Explore 763 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146369/SendPulse/reviews

---

SendPulse

4.6 (763)

[View alternatives](https://www.capterra.com/p/146369/SendPulse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 11 - Reviews of SendPulse

## Showing most helpful reviews

Showing 251-275 of 763 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PB

Paulo B.  
Gestor  
Retail  
Used the software for: I used a free trial

### "SendPulse é um recurso estratégico para Marketing de Relacionamento "

March 7, 2023

5.0

Como diz o título, passei muito tempo procurando uma ferramenta com boa relação custo/benefício para implementação de uma estratégia de relacionamento para geração de Leads e vendas. O SendPulse tem sido uma ferramenta que atende todas as minhas expectativas

Pros

O que mais gosto e o que mais uso são os recursos de geração de chatbot via whatsapp para gestão de leads em integração com o campanha de anúncios no FB

Cons

Não tenho nenhum óbice, até o momento, com relação à ferramenta

Review Source

JG

Joycer G.  
Gerente TI  
E-Learning  
Used the software for: 2+ years

### "SendPulse un aliado en la difusión de contenido a nuestros clientes "

August 4, 2022

5.0

La experiencia ha sido magnifica y nos encanta que podamos tenerlos como aliados pues sus webinars también son interesantes y hemos tenido excelentes resultados sobre todo con la parte estadística que es fundamental para evaluar las campañas que hacemos con nuestros clientes.

Pros

SendPulse ha sido genial para manejar nuestra base de datos de clientes y generar campañas a través de correos. La segmentación que nos permite organizar es muy buena y el sistema de diseño de campañas es súper ameno y muy intuitivo para manejarlo como un experto. Hemos probado otros sistemas y SendPulse ha sido el mejor.

Cons

Lo que si nos preocupa es que su sistema de pago para ciertos bancos trae problemas de desconfianza y rechazo. Hay que verificar y mejorar.

Reason for choosing SendPulse

Esta en mi idioma (español), es mucho más fácil de usar y el soporte o asistencia es mejor.

Review Source

Luis Felipe G.  
Freelance  
Marketing and Advertising  
Used the software for: I used a free trial

### "Excelente herramienta para automatizar la comunicación."

July 17, 2022

5.0

Hasta el momento estoy muy satisfecho con las utilidades que ofrece la herramienta. Me ha ayudado a automatizar la comunicación y a implementarlo en la comunicación de mis clientes.

Pros

Los chatbots son muy buenos y fáciles de configurar. Su flexibiliad permite adaptarlos fácilmente a un flujo comunicativo que a los clientes les será de mucha utilidad.

Cons

Que no puedo exportar/importar flujos de chatbots entre diferentes plataformas y que aún no hay un chatbot para la web.

Alternatives considered

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)

Reason for choosing SendPulse

Me parece suficientemente útil y ya tengo flujos de chatbots creados aquí.

Review Source

AF

Acson F.  
Diretor de Marketing  
Textiles  
Used the software for: I used a free trial

### "Plataforma muito intuitiva"

May 23, 2023

5.0

Pros

Muitas funcionalidades e integrações disponíveis

Cons

Por enquanto, nada. Acredito que está suprindo as expectativas.

Review Source

RQ

Romulo Q.  
Diretor Executivo  
Cosmetics  
Used the software for: I used a free trial

### "Plataforma intuitiva e com os recursos que preciso"

July 19, 2022

5.0

Antes de utilizar o SendPulse testamos outras plataformas, até mais completas, em termos de quantidades de ferramentas. Porém o SendPulse se mostrou muito mais intuitivo, o que tornou as tarefas mais fáceis e rápidas. Além disso, verificamos que as ferramentas disponíveis na plataforma são suficientes para as necessidades da empresa no momento.

Pros

A plataforma possui layout intuitivo, o que facilita a realização das tarefas, otimizando tempo

Cons

Modelos de e-mails. Quando os utilizamos, os textos são alterados, sobretudo palavras estrangeiras, que são "traduzidas".

Alternatives considered

[Builderall](https://www.capterra.com/p/202345/Builderall/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing SendPulse

Plataforma mais intuitiva Possui as ferramentas dos quais preciso Recursos de automação me atendem

Switched from

[Builderall](https://www.capterra.com/p/202345/Builderall/)

Builderall - plataformas pouco intuitiva Nitronews - sem recursos avançados de automação

Review Source

MR

Miriam R.  
Marketing Senior  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Facilitando o dia-a-dia da automação de marketing"

April 21, 2023

5.0

Uso o sendpulse para responder comentários de forma automática e está sendo incrível! gera muitos resultados e indico pra todo mundo. Consegui configurar tudo sozinha, o que torna o trabalho simples e rápido

Pros

Envio de mensagens e respostas automáticas

Cons

O suporte é demorado e não parece muito interessado em resolver os problemas. Minha impressão é de que colocaram pessoas técnicas para lidar com o público e eles não sabem muito bem como fazer isso.

Reason for choosing SendPulse

não encontrei nenhuma ferramenta parecida

Review Source

EA

Eliana A.  
Especialista de Maketing  
Program Development  
Used the software for: I used a free trial

### "Buena plataforma de Email Marketing"

March 14, 2023

5.0

Muy buena a comparación de Mailchimp, es muy fácil de usar.

Pros

Es fácil de usar entre experiencia de usuario

Cons

Que no se integra directamente con SAP, pero dicen que se puede hacer más adelante

Reason for choosing SendPulse

Por precio, facilidad e integración al CRM

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Porque no se adaptaba a las nuevas necesidades que la empresa necesitaba.

Review Source

AD

Alberto D.  
Líder Digital  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Plataforma amigable"

April 18, 2023

5.0

Buena plataforma, con la que hemos generado varias automatizaciones efectivas para el negocio.

Pros

La plataforma es muy amigable y te permite entender y hacer uso de esta sin necesidad de una experiencia previa.

Cons

La forma de presentar los resultados de las campañas. creo que el diseño y como se presentan los resultados puede ser mejor diseñado.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing SendPulse

Precio

Review Source

aP

alan P.  
denim  
Apparel & Fashion  
Used the software for: Less than 6 months

### "thanjs "

July 5, 2023

5.0

its o

Pros

I liked how intuitive it is, and that I was able to integrate everything quickly

Cons

What I liked the least is having to pay for wpp campaigns

Reason for choosing SendPulse

nothing

Review Source

BM

Basem M.  
IT Manager  
Food Production  
Used the software for: 2+ years

### "great service "

May 26, 2022

4.0

Pros

great service i used to able to send emails

Cons

simple to used , security to login and i get email every time

Review Source

MC

Matheus C.  
COO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "ótimo"

April 20, 2023

5.0

otima

Pros

produtos são bem intuitivos e faceis de entener

Cons

nada, é bem completo e qualquer um consegue usar

Reason for choosing SendPulse

avaliações

Review Source

LGB

Lohan Gabriel B.  
CEO  
Telecommunications  
Used the software for: Less than 6 months

### "Review"

May 16, 2023

5.0

Até o momento gostando muito!

Pros

Tudo é tão didático e de fácil compreensão.

Cons

Acredito que falte algo para gerenciamento de emails para a equipe, fora o email marketing.

Review Source

RA

Renato A.  
Partner  
Marketing and Advertising  
Used the software for: 2+ years

### "Good for the price"

May 23, 2023

4.0

Pros

Unlimited emails, good smtp, great tool to built emails

Cons

Poor integration, but its improving with new funcionalities

Review Source

AB

Andersson B.  
Fundador  
Design  
Used the software for: I used a free trial

### "Una buena plataforma a bajo costo con grandes automatizaciones"

July 18, 2023

5.0

buena desde el abordamiento e interes de la persona de ventas \[contenido sensible oculto\] y buena en la facilidad de uso

Pros

es muy facil de navegar por la plataforma

Cons

la reporteria tiene grandes cosas por mejorar

Reason for choosing SendPulse

el precio y su periodo de prueba que me dejo avanzar mientras decidia

Review Source

IF

Isabela F.  
President  
Philanthropy  
Used the software for: Less than 6 months

### "Very useful"

April 21, 2023

4.0

Pros

Very easy to use, very intuitive in general.

Cons

Its more expensive than other services.

Review Source

JM

Jonathan M.  
Ceo  
Computer Software  
Used the software for: Less than 6 months

### "Ótima ferramenta"

April 15, 2023

5.0

Pros

Existe várias funcionalidades em uma ferramenta

Cons

Erros de acesso. Ao tentar acessar minha conta em dias diferentes apresentou muitos erros

Review Source

VR

Verified Reviewer  
CTO  
Consumer Goods  
Used the software for: I used a free trial

### "Poor support"

April 20, 2019

1.0

So, to start, Ive used sendpulse with another company of mine that is in the same business as the one I’m rating this review for. Up until now we have had very few problems with them. Once we decided to setup an account for our second business we started by uploading our mailing list that we had verified with a few different email verification services and they denied the list claiming it had too high of a rate of failure. Okay whatever. Not the end of the world. So we continued on with our lives until this week, when we wanted to send out one last reminder to our customers about a barbecue and sale we were going to be having in a few days. Our mailing list went through this time, but then our campaign was denied because it was too “spammy”. Okay? So we contacted them and they gave us a different excuse “because we didn’t have our cusomters permission to send them email”, what? Whatever we can provide proof that we do. We send in a reply hoping to get this resolved so we can get this sent out ASAP because this event is happening this weekend. Then we get another reply with a different reason “you are breaking our terms of service because you are advertising or selling fake drugs” okay what? When asked to please clarify they simply replied with “we won’t unblock your campaign still. Because of this absurd ordeal we will be canceling both of our accounts with them and making sure our business partners do the same.

Pros

Free trial is nice to find out how poor of customer support that they have

Cons

Blocks email lists claiming they weren’t verified. These lists were verified by two different companies and had emails sent out to the participants accepting the subscription, Blocked our latest campaign because they didn’t like what we sell.

Review Source

AA

Ahmed A.  
CEO  
Consumer Electronics  
Used the software for: Less than 6 months

### "Excellent All-In-One Marketing platform with easy to understand interface"

July 15, 2022

5.0

Using SendPulse has made our email marketing and CRM much easier. It's a great product for any startup who wants all in one platform with an affordable price

Pros

SenPulse is an amazing marketing platform to have if you are starting a business. The interface is very easy to understand and makes the process of designing newsletters a breeze

Cons

I have been using SendPulse for the past few weeks It is so easy to use and the analytics are really great. Hopefully, support all currencies in CRM and integrate with Elementor for WordPress

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Pricing

Review Source

Olesya D.  
Customer Service Manager  
E-Learning  
Used the software for: Less than 6 months

### "Worth all the money spent!"

April 28, 2021

5.0

We use it for email marketing and chatbots, everything is easy, and every day there's something new, cool free webinars, just love it.

Pros

It's really easy to use, I like the reports, plenty of tutorials, kind support, guys know what they are doing!

Cons

I would really love the app for chatbots as well.

Review Source

Aniket G.  
Senior Sales Manager  
Real Estate  
Used the software for: 1-2 years

### "Very well integrated email and SMS marketing service."

November 22, 2018

4.0

It is one of my primary source for email marketing. And it is very effective in generating good revenue for my company.

Pros

Its simple user interface and great deliverability makes it one of the best email marketing tool of this industry. It is also well integrated with SMS service which is a great tool for me. Simultaneously I can use both for my product promotions. Both gives amazing results.

Cons

Till now I didn't see any major problem in this software. Sometimes it bothers me when it takes longer time for campaign approval.

Review Source

lS

leydiane S.  
marketing  
Accounting  
Used the software for: Less than 6 months

### "send pulse success"

May 23, 2023

5.0

Pros

the ease of using the tool, all very intuitive and easy to configure, in addition to the support

Review Source

Daria K.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Great"

August 5, 2019

5.0

Great tool for your website. I don’t have any problem with it.

Pros

Good way to collect emails. The first 25 hundred are free. It will make you tons of money in return. Great service. They also do sms marketing and push notifications.

Cons

You will need to pay once you exceed 2500 which will happen sooner than you think.

Review Source

AY

Alejandro Y.  
Gerente ecommerce  
Retail  
Used the software for: Less than 6 months

### "Reseña Alejo Yñigo"

March 14, 2023

5.0

Hasta ahora excelente

Pros

La inversion de tiempo en configuracion vale la pena con las ganancias una vez esta corriendo la herramienta.

Cons

Lleva tiempo y estudio la correcta configuracion y luego la comprension correcta de la herramienta para realmente poder sacar el mejor provecho

Review Source

JR

Jonathan R.  
Tecnical specialist  
Education Management  
Used the software for: Less than 6 months

### "helps to automize business"

June 3, 2023

5.0

Pros

the facilitation of business automation

Cons

in chatbots it is not possible to regroup the buttons in the way you want

Review Source

VR

Verified Reviewer  
Recruitment Solutions Consultant / Sales  
Computer Software  
Used the software for: Less than 6 months

### "A great marketing automation tool with a ton of features"

January 18, 2019

5.0

SendPlus was a great help to our marketing team. We would conduct some of our email and facebook campaigns manually (or rather not completely automated). We save a ton of time by switching.

Pros

This was the one tool we needed to automate all our marketing communications. From email campaigns to SMS, Facebook and even Viber. We used to use two separate tools for email and facebook campaigns. Their free plan is also great but lacks a couple of features that were critical for business use.

Cons

The step up from their free to paid plan seems small in terms of the benefits. This was one disappointment when signing but eventually SendPulse was a great addition to our marketing arsenal.

Review Source

Similar Products

Featured