# Page 13 | SendPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is SendPulse the right Email Marketing solution for you? Explore 763 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146369/SendPulse/reviews

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SendPulse

4.6 (763)

[View alternatives](https://www.capterra.com/p/146369/SendPulse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of SendPulse

## Showing most helpful reviews

Showing 301-325 of 763 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NK

Nicolas K.  
PM  
E-Learning  
Used the software for: 6-12 months

### "A great experience"

May 13, 2023

4.0

I used Whatsapp for an education CRM to help students using Whatsapp.It worked well for what we were looking to do.

Pros

It's really easy to set up bots and communication workflows.

Cons

There are some settings that are hard to reach, and support is limited

Review Source

LFS

Luiz Fernando S.  
Designer Gráfico  
Design  
Used the software for: I used a free trial

### "Facilidade e boas ferramentas"

June 20, 2023

4.0

Estou mantendo contato com clientes em potencial mesmo quando estou ocupado. Isso garante mais vendas e clientes mais satisfeitos.

Pros

A opção de montar uma série de respostas e gatilhos para deixar o mais humano possível. Dá até para deixar uma pausa na conversa para parecer ainda mais humanizado.

Cons

A quantidade de ferramentas é um pouco complicado no começo, talvez fosse legal simplificar essa parte, principalmente para iniciantes.

Review Source

KV

Klysmann V.  
Proprietário  
Wholesale  
Used the software for: I used a free trial

### "Muito Bom"

February 11, 2023

5.0

òtimo no geral, estou testando, e inicialmente gostando muito.

Pros

Gestão Completa integrada, muito importante para qualquer negócio

Cons

Interface, creio que poderiam investir mais em UX

Reason for choosing SendPulse

Aparentemente mais completo

Switched from

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)

Facilidade, Preço

Review Source

Gavin V.  
Co-Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Things have come a long way since Mailchimp Days"

October 15, 2021

5.0

Pros

SendPulse puts cutting edge technology in the hands of the small business operator

Cons

Nothing yet. Seems to be fine for what we need.

Reason for choosing SendPulse

Support & Sales

Switched from

[MyGuestlist](https://www.capterra.com/p/136730/MyGuestlist/)

Needed updated product

Review Source

MD

Maria D.  
Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "All you need from it with good usability"

November 25, 2021

5.0

Pros

first off all - usability second - quick time to respond from helpdesk

Cons

LinkedIn integration is missing it is very critical for automation flow.

Review Source

JT

Juan T.  
Biochemist  
Hospital & Health Care  
Used the software for: I used a free trial

### "Still using it"

July 19, 2023

4.0

Until now very good experience, still finding out all the potencial it has

Pros

Automation of Social Media is critical for the next 10-20 years to come. The sooner we adapt the more competitive we will become

Cons

Every step is self made. You have to elaborate every chatflow, conect every bot. It requires some experience in computers

Review Source

KC

Kevin C.  
Gerente  
Real Estate  
Used the software for: 6-12 months

### "Una aplicación bastante completa para el marketing digital"

November 10, 2021

4.0

Me ha ayudado mucho en diseñar mi estrategia de marketing, Particularmente estoy muy contento.

Pros

Integraciones para distintos canales. Es un todo en uno bien pensado.

Cons

Se podría mejorar el diseño de los flujos. El campo de acción es bastante limitado. Si tuviera un lienzo ilimitado sería genial. Uso el CRM Pipedrive, Le falta una integración directa con cada uno de los campos con Pipedrive.

Alternatives considered

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing SendPulse

Por el costo

Review Source

Gabriel M.  
CTO  
Insurance  
Used the software for: Less than 6 months

### "Facilita mucho el trabajo"

October 7, 2021

5.0

Pros

Me estoy introduciendo al mundo de los chatbots, y pensaba que iba a tener que programarlo todo desde 0, pero gracias a sendpulse he podido hacerlo mucho mas rapido y de mejor calidad

Cons

Lo unico que aveces tiene algun problema con las variables, pero nada grave.

Alternatives considered

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)[Chatfuel](https://www.capterra.com/p/181770/Chatfuel/)

Reason for choosing SendPulse

Porque me permitia integracion con telegram y ademas es algo mas barato

Review Source

AR

Alessandro R.  
Diretor  
Insurance  
Used the software for: I used a free trial

### "Otima"

June 15, 2023

5.0

Pros

Praticidade, agilidade, facilidade, simplicidade

Cons

Sem comentarios, nada a dizer, achei bom

Review Source

TRC

Tommi Renato C.  
Gestor de Logística y Compras  
Banking  
Used the software for: I used a free trial

### "Comentarios SEND PUSLE - ASBANC"

April 4, 2023

5.0

Pros

100000 correos en promedioSMS o Whatsapp: 13500 destinatarios por mesLista de contacto ilimitadaAcceso para 4 usuarios.Solución SASTracking del flujo de envíoEstadísticas por envíoIP públicas dedicadasPrueba A/BCampos para personalización de correos

Cons

Que el soporte para Perú no es de 24 horas

Review Source

PP

Paulo P.  
Artes  
Marketing and Advertising  
Used the software for: 1-2 years

### "Ótima Ferramenta de Marketing"

March 28, 2022

5.0

Muito feliz pela liberdade da utilização na forma gratuita, mesmo com limitação de recursos.

Pros

Na minha visão a ferramenta trás excelentes possibilidades de engajamento com nossos prospectos, principalmente na interação com automação de e-mails e bots de atendimento.

Cons

Acredito que poderia liberar o chatbot do whatsapp para degustação mesmo com recursos limitados.

Reason for choosing SendPulse

Pela facilidade de uso e degustação das funcionalidades

Review Source

TA

Telmo A.  
Italiano Per Tutti  
E-Learning  
Used the software for: I used a free trial

### "I recommend Sendpulse"

June 1, 2023

5.0

Pros

Sendpulse It is a useful and easy to use tool.

Cons

I would like to have more attractive and varied landpages

Review Source

AB

Aliaksandr B.  
Marketing Expert  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good Tool for Email marketer"

January 27, 2021

5.0

It is one of my favourites Email marketing tools. With a lot of good features and great analytics tools. It will be great if SendPulse will be better in cold emailing. So, if you want to start with Email marketing, you know what service to use.

Pros

Good pricing plans, nice delivery to recipients, web-push, Viber and SMS delivery.

Cons

For me it is template builder. He is so simple for me. I mean, he looks like for beginners.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing SendPulse

My Email marketing tools are Mailchimp, Close.io and SendPulse. They are better for me.

Switched from

[eSputnik](https://www.capterra.com/p/151483/eSputnik/)

eSputnik is not good in international Email delivery. He is good only for CIS.

Review Source

JW

Jakub W.  
Financial Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Inexpensive Mailing Solution"

November 8, 2018

5.0

Pros

We use SendPulse to notify our customers about new promotions and offers. The service has everything you need: a simple interface, templates for preparing letters and the ability to track statistics.

Cons

There are no critical flaws. But for convenience, you can add the ability to edit images directly in SendPulse. For example, in order to be able to do cropping, tighten the contrast, exposure.

Review Source

Jeffry T.  
Freelance Designer  
Architecture & Planning  
Used the software for: 1-2 years

### "Your Email Campaigns and More"

November 11, 2018

5.0

Pros

Everybody says that the money is in the list, and SendPulse takes that statement to the next level. Not only the service helps you manage your mailing list, but​ it also does SMS, web push notification, and Facebook chat (coming soon at the time of writing).

Cons

As intuitive as any mailing list managers could be, setting up a list always takes a lot of effort. And SendPulse is​ no different.

Review Source

JN

Jefferson N.  
diretor  
Events Services  
Used the software for: Less than 6 months

### "help "

July 26, 2023

5.0

I need Instagram answer in posts !

Pros

Many chat has a great tool. its responde instagram post in moments ! thats great!

Cons

App is cool .. I need the tool that a spoke above !

Review Source

JB

Jerome B.  
pdg  
International Trade and Development  
Used the software for: Less than 6 months

### "tout en un"

October 20, 2022

5.0

aucun

Pros

tout en un pas besoin d'avoir plusiuers logiciel tout est reuni de plus on peu l'intégré a plusieurs plateforme moi je me sert de zapier integration trés facile

Cons

aucun tout y est je ne vois pas du tout en me servant tout les jours je n'ai aucun soucis particuliers le prix encore moins cher serait trés bien

Review Source

AM

Alvaro M.  
Dueño  
Information Technology and Services  
Used the software for: Less than 6 months

### "Sobre la entregabilidad a hotmail"

October 21, 2020

1.0

Ha sido un desastre pues no enviá correo a hotmail y mi lista tienes como 9,000 emails. Es practicamente una perdida

Pros

Cuando hice el demo estaba muy satisfecho, pues estregaba todos los correos. Cuando lo compre y lo use ha sido un desastre

Cons

Al parecer sus software no puedo enviar a hotmail

Review Source

Response from SendPulse

November 3, 2020

Alvaro, lo primero es ofrecerte una disculpa a nombre de SendPulse. Voy a analizar tu expediente para ver como fue el acompa?amiento que has tenido. Sobre la restriccion del dominio Hotmail, efectivamente es una politica global de la compa?ia y una implementacion cada vez mas comun entre plataformas de mensajeria. Microsoft (propietario de Hotmail) permite que sus usuarios conserven dichas cuentas, pero eventualmente va a migrarlos a dominio Outlook, cuyos candados de seguridad, reputacion y soporte han sido una constante desde su creacion, por su enfoque empresarial. Con la disposicion de que continuemos siendo tu mejor opcion, te dare seguimiento. Ramiro Covarrubias MKT Mgr SendPulse Latam

ALP

Andre Luiz P.  
CEO  
Law Practice  
Used the software for: Less than 6 months

### "Incredibly grateful."

July 5, 2023

5.0

The platform is dynamic, easy to use, practical and I got everything I was looking for at a great value

Pros

I was impressed at the ease of using the platform.

Cons

I had some difficulty with customer support

Review Source

EP

Edivaldo P.  
Analista de Redes  
Telecommunications  
Used the software for: Less than 6 months

### "SendPulse"

May 21, 2023

5.0

Eu gosto da plataforma, tem me ajudado bastante. Mas, falta recursos principalmente para os bots.

Pros

A facilidade de configuração dos bots é fundamental, eu gosto muito. Entretanto, existem poucas funções para gerenciar e implementar.

Cons

Poucos recursos para configurar os bots.

Review Source

LS

Layssa S.  
Marketing  
Veterinary  
Used the software for: I used a free trial

### "The best chatbots"

March 20, 2023

5.0

Pros

Automation 360 is perfect. I was looking for something that I could exchange messages with my clients and mainly send relaxed content in different formats. Done.

Cons

None of your business. I can't give an opinion because I only use chatbots.

Review Source

NC

Natalia C.  
Human Resources Consultant  
Human Resources  
Used the software for: 1-2 years

### "The service facilitates many tasks"

October 13, 2018

5.0

Pros

We use SendPulse for over a year. We chose this particular service, since the price for a subscription is on average 50% lower than that of competitors. At the same time, the functionality of the service is not inferior to them. Mailing automation works fine, the attached files do not disappear.

Cons

There are no complaints about the work of the service. But we had such a case, when for a month’s subscription, we had twice the amount withdrawn from the card. We wrote to the support service and in a month everything was returned. But why it did not happen to us explained.

Review Source

Kirill V.  
  
  
Used the software for:

### "For me it is the best product!"

December 28, 2016

5.0

Convenient service for creating mailing, good delivery of letters. Easy to navigate in the personal account and work with templates. Everything is simple and clear. Help is always timely.

Pros

At the moment I'm completely satisfied with the service. Very comfortable usability. I recommend using.

Cons

I have no problems when working with this product.

Review Source

AM

Anna M.  
SMM-manager  
  
Used the software for: 1-2 years

### "No cons of this service"

January 31, 2018

5.0

I have been doing e-mail for a long time and sendpulse is the fourth service I use. And this is the most convenient service I've tested, in which I will definitely continue to work. I did not find anything uncomfortable or complicated, everything is intuitively understandable.

Pros

Simple and convenient editor View statistics, click-through, charts Easy management of address books Polite quick support with clear tips Ability to create very beautiful push notifications Dashboard for multiple users

Cons

I managed to study not one service of e-mailing, and all had shortcomings, but SendPulse is still pleased, everything works fine.

Review Source

CG

Cheider G.  
Dono  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Facilidade e praticidade"

April 2, 2023

5.0

Achei muito boa, as telas são fácil, integração com PIX, muito bom !!

Pros

A ferramenta é muito fácil de utilizar, basta recarregar e fazer sua campanha, muito intuitiva e de fácil uso.

Cons

Pelo pouco uso que tive até agora não tenho nada contra, a ferramenta é muito boa.

Alternatives considered

[Campaigner](https://www.capterra.com/p/64408/Stream-Send-E-Mail-Marketing/)

Reason for choosing SendPulse

Custos e praticidade

Review Source

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