# Page 19 | SendPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is SendPulse the right Email Marketing solution for you? Explore 763 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146369/SendPulse/reviews

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SendPulse

4.6 (763)

[View alternatives](https://www.capterra.com/p/146369/SendPulse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of SendPulse

## Showing most helpful reviews

Showing 451-475 of 763 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Marketing Manager  
Market Research  
Used the software for: 6-12 months

### "Best email marketing software for small enterprises."

December 30, 2018

4.0

Pros

Its UI is very impressive. It also provide SMS facility along with push notifications. Email delivery from this software is very accurate. It rarely goes into spam.

Cons

The support team takes time to resolve technical problems. It should be instant.

Review Source

MM

Marianela M.  
CEO  
Design  
Used the software for: 2+ years

### "Es suficiente, muy bueno para mi"

May 27, 2021

5.0

muy fácil de usar y me da buenas opciones de diseño

Pros

muy fácil de usar, tiene plantillas ya listas y si no te gustan las puede modificar

Cons

a veces no se si llegan todos los correos o es que los usuarios no abren

Reason for choosing SendPulse

mi esposo que es especialista en sistemas me lo instalo y me enseño fácilmente, así que es suficiente para mi

Review Source

GL

Greg L.  
Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very useful product for small agencies and marketers"

August 29, 2022

5.0

Pros

Really easy-to-use software. You just do not need to learn tutorials for hours - everything is clear and intuitive.

Cons

I practically can not find weak points.

Review Source

mN

mianyelo N.  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Excelente producto"

January 16, 2023

5.0

Excelente, me encanta pues me ayuda mucho con mi trabajo

Pros

Te permite probar muchas funciones importantes y utiles antes de comprar el producto

Cons

Aún no le encuentro lo malo, en comparación con las demas esta fue la mejor calidad precio

Review Source

GH

Guillermo H.  
COO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Genial para administrar clientes "

September 18, 2022

5.0

Es una herramienta genial para administrar clientes, clasificarlos y llegar a la compra. Enviar promociones, enviar mensajes hacer email marketing, crear respuestas automáticas, realmente genial.

Pros

El software es muy fácil de usar, y tiene muchas utilidades, puedes hacer mensajes automáticos, administrar usuarios, crear listas para enviar mensajes automáticos, y tiene una pequeña herramienta para SCRUM, son muchas apps en 1 y su precio es bastante bueno

Cons

Es una app genial; quizá debería llegar a un acuerdo con whatsapp para mensajes automáticos una integración un poco más fácil de usar y no con api.

Reason for choosing SendPulse

Más económico y con más funcionalidades que otros.

Review Source

LV

Luciano V.  
consultor  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Bom software mas com ressalvas"

November 18, 2021

3.0

Senti o suporte um pouco mal-humorado e não muito solícito a resolver os problemas, no chat e tickets abertos em inglês. Os e-mails passam por uma moderação manual e já foram reprovados sem um motivo razoável (e o suporte em inglês foi lento e pouco prestativo para resolver ou esclarecer o problema). Por isso dificilmente consigo recomendar o SendPulse, apesar de terem uma plataforma útil e com boas funcionalidades. O suporte técnico está realmente um nível abaixo dos concorrentes neste mercado super competitivo.

Pros

Automações e eventos, integração via API e SDKs, simplicidade e facilidade de uso

Cons

Às vezes o software é lento. Os e-mails passam por uma moderação manual que pode ser lenta, atrasando o seu envio (impossível prever).

Review Source

AL

Alisson L.  
TI  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Ótimo custo benefício"

July 21, 2023

4.0

Pros

Valor e funcionalidades, simplicidade de uso

Cons

Não é possível usar IA em partes especificas do fluxo, somente em tudo ou nada.

Review Source

GG

Germinal G.  
Gerente  
Consumer Services  
Used the software for: I used a free trial

### "Interessante"

June 2, 2023

5.0

Pros

Facilidade e tutoriais no youtube, teste gratis

Cons

Suporte, valor, dificuldade inicial para chatbot

Review Source

Alejandro B.  
CEO  
Industrial Automation  
Used the software for: Less than 6 months

### "Excelente software "

August 17, 2022

5.0

Tengo poca experiencia y deseo profesionalizarme para certificarme

Pros

Su soporte, es muy rápido y tengo la posibilidad de convertirme en freelance

Cons

Pocas cosas... el soporte por chat seria ideal para una mejor asistencia

Reason for choosing SendPulse

Porque es muy completo

Review Source

JAS

Jose Antonio S.  
Developer  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Im using the trial"

June 30, 2023

3.0

Pros

they have a 7 days free trial so i can test if it works for me

Cons

i think that i need to used more to find someting bad

Review Source

CF

Chris F.  
Musician  
Music  
Used the software for: 1-2 years

### "Awesome email client for free!"

January 26, 2020

4.0

I can send out my weekly email blast (around 1000 subscribers) for free! SendPulse is a real lifesaver for me! Any other email client that I've looked at would cost me $40-60 per month, which I can't justify spending. Thanks so much SendPulse!

Pros

It's completely free and allows me to customize my emails that I send out every week. I own a small business and can't justify the cost of any other email client.

Cons

The interface can be a little clunky sometimes.

Review Source

Response from SendPulse

January 27, 2020

Thank you for your review! We are happy SendPulse helps your business.

IG

Igor G.  
Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "Essential for email marketing"

January 5, 2018

5.0

If you're looking for an email marketing tools, try this one.

Pros

Awesome segmenting and analytics features. Virtually no problems with spam filters. Very competitive price.

Cons

Nothing really worth complaining about. We had few issues on the technical side we had to resolve by contacting support, but nothing major.

Review Source

rF

ricardo F.  
gerente  
Investment Management  
Used the software for: Less than 6 months

### "excelente servicio"

October 24, 2022

5.0

muy buena, me ha traido mas clientes

Pros

rapidez en los procesos, fue facil la integracion.

Cons

cobran en dolares, me sale muy oneroso por l tasa de cambio

Review Source

VZ

Viktoryia Z.  
Marketing manager  
Computer Software  
Used the software for: 2+ years

### "My favourite for email marketing"

July 31, 2019

5.0

Pros

I love using Sendulse for email marketing. It is super-easy to use, the customer support is fast and great, the software is very affordable. They also add new features always and help educational events, which is very nice.

Cons

I haven't found any reasons not to use Sendpulse yet. Love it!

Review Source

EG

Eric G.  
System Engineer  
  
Used the software for: 1-2 years

### "A real pipeline for e-mail marketing"

February 27, 2018

5.0

Pros

Just a monster dispatch. I am very pleased with the program. In our database there are about 60 000 addresses. To check their quality by hand is simply unrealistic. It helps me to track in automatic mode which address does not work, who subscribed and who unsubscribed from the mailing. I have more than 10 mailings. Only to buy for all content - already a lot of time. Soft just saves me.

Cons

It is necessary to improve the autocomplete fields, make it more convenient. Also it does not hurt to fix problems with the entrance to your personal cabinet. Sometimes it slows down, you can only come in from the second or third attempt.

Review Source

AE

Artur E.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "ótimo custo benefício"

November 28, 2022

4.0

Ainda estou aprendendo sobre o produto.

Pros

A praticidade para implementar chatbots no Whatsapp em um preço justo.

Cons

Até o momento nada a falar. Estou usando o sistema por agora.

Review Source

MZ

Marcelo Z.  
Diretor de Pessoas e Cultura  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Muito bom!"

October 29, 2022

5.0

Ajudou bastante na automatização dos atendimentos de clientes e relacionamento de vendas.

Pros

O produto foi fácil de instalar e usar! Amei!

Cons

Até então, não tive frustrações com o programa.

Review Source

SL

Steven L.  
Managing Partner  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Good for eNewsletters"

January 8, 2019

4.0

Overall, this product is a good tool to deliver newsletter. I don't use this to deliver sales or conversion types of email because it's not reliable enough to trust my sales to.

Pros

SendPulse is good for assembling newsletters. They have an easy to use, drag-and-drop template builder and a good set of editing options.

Cons

I don't like that despite enabling dkim and other deliverability features that many of my users either don't receive the newsletter or they go to spam. I have users who might receive it as spam and then a week later get it to their inbox, and a week later not receive it at all. This can get frustrating.

Review Source

nG

naun G.  
administrador  
International Trade and Development  
Used the software for: Less than 6 months

### "Feliz al encontrarlo"

November 6, 2022

5.0

ha sido excelente realmente

Pros

lo facil de manejar, muy intuitivo, me encanta

Cons

pueden haber mas funciones estadisticas integradas

Review Source

GB

Gerald B.  
Fondateur  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Mon Avis"

December 1, 2022

4.0

Pros

Le chatbot, c'est la première raison pour laquelle nous utilisons sendpulse. Notre entreprise souhaite garder le contact avec sa clientèle B2C et être constamment disponible via whatsapp et messenger est un plus.

Cons

Pour l'instant pas grand choses. Mais à première vue le prix peut être revue un peu à la baisse.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Bon je ne suis pas encore passé à un autre produit je teste et compare ensuite je vais me décider.

Review Source

MH

Mohamed H.  
flutter developer  
Computer Software  
Used the software for: I used a free trial

### "very good"

August 22, 2022

4.0

overall the experience with SendPulse is very good

Pros

What did i like most about this software ease of use

Cons

What did you like least about this software is pricing

Review Source

YD

Yofre D.  
lider  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Totalmente Recomendado"

May 18, 2021

5.0

Mi experiencia general con la aplicación de verdad que ha sido extraordinaria no he tenido ningún fallo, ningún error, nos brindan herramientas y recursos que de verdad es difícil encontrar en otras partes gracias impulse he podido hacer que mi negocio vuelva flote

Pros

Me gusta mucho trabajar con los ChatsBost ya que por ahí puedo contactar y conectar con muchísima gente de diferentes redes sociales. Me ha gustado que la Red es Super amigable para el usuario y cualquier persona lo puede manejar y además muy efectiva. Gracias hace impulse he podido conectar con clientes antiguos y poder hacer que compren nuestros productos

Cons

La verdad no encontrado nada que no me haya gustado pero si le agregaría poder hacer lo mismo en WhatsApp

Reason for choosing SendPulse

De verdad me parece una herramienta Super práctica, amigable para el usuario, y fácil de entender y de explicar. Nos brinda lo que necesitamos para todo lo que trabajamos marketing digital lo recomendamos al 100%

Review Source

MYP

Ming Ying P.  
Merchant Operations Coordinator  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Really easy to use platform for creating bots"

June 24, 2021

5.0

SendPulse has been a useful tool in the creation of a bot to filter the subscribers of my business's channel. The ease in which to customise anything has been a big benefit to my team and I.

Pros

I like that SendPulse allows me to easily customise the flows I have. In addition, the ability to access the chats and control them manually is a plus point for me as a web interface is more productive for me. The notifications I can get from my phone when someone uses my bot is a plus point, especially when using it for free!

Cons

At times, there are some minor issues with syncing with the bots and certain things to get used to when using this software. But otherwise, I could easily adapt in no time.

Review Source

Julio M.  
Director Mexico  
Computer Hardware  
Used the software for: 1-2 years

### "Excelente"

June 18, 2021

5.0

llevo dos anos usandolo eso significa todo

Pros

Facil de usar y mejora los precesos de Marketing Digital

Cons

Mejorar platillas las que estan no son tan buenas

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Facilidad y costo

Review Source

RD

Ricardo D.  
Consultor  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excelente"

July 13, 2023

5.0

Pros

Funcional, prático, fácil de usar, ótima experiência.

Cons

Nada contra a usabilidade do emailmarketing do SendPulse

Review Source

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