# Page 5 | SendPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is SendPulse the right Email Marketing solution for you? Explore 773 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146369/SendPulse/reviews --- SendPulse 4.6 (773) [View alternatives](https://www.capterra.com/p/146369/SendPulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 7th, 2026 # Page 5 - Reviews of SendPulse ## Showing most helpful reviews Showing 101-125 of 773 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sankharas T. DIRETOR Staffing and Recruiting Used the software for: 1-2 years ### "FERRAMENTA DE AUTOMAÇÃO PARA E-MAIL MKT" July 15, 2024 5.0 Plenamente satisfeito com a ferramenta e agora focado em melhor utilizar os outros recursos. Pros Praticidade na configuração e envio de campanhas Cons Acredito que o suporte on-line é bom, mas pode ser ainda melhor. Review Source RL Renan L. Psicólogo Staffing and Recruiting Used the software for: Less than 6 months ### "Avaliação sendpulse Renan" July 11, 2024 5.0 Pros Preço e praticidade. Achei muito fácil usar o chatbot. Cons Acho que foi o layout do CRM, usei pouco, mas acho que pode melhorar. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: Less than 6 months ### "Ótimo serviço para disparos SMTP transacionais" June 19, 2024 5.0 Pros O serviço de disparos SMTP transacionais é uma solução essencial para empresas que precisam enviar grandes volumes de e-mails com eficiência e confiabilidade. Com características robustas como alta taxa de entregabilidade, autenticação segura, e escalabilidade, este tipo de serviço garante que mensagens críticas, como confirmações de pedidos, notificações de contas e atualizações importantes, sejam entregues diretamente nas caixas de entrada dos destinatários. Além disso, a integração com sistemas de gerenciamento de e-mails e a capacidade de monitoramento em tempo real permitem um controle preciso sobre o desempenho das campanhas e a resolução rápida de quaisquer problemas, proporcionando uma experiência otimizada tanto para remetentes quanto para destinatários. Cons Nenhuma desvantagens dos serviços de disparos SMTP transacionais. Somente como ponto de atenção, os custos podem ser elevados. Review Source FC FERNANDO C. SEO Marketing and Advertising Used the software for: 1-2 years ### "FACIL DE USAR" July 1, 2024 5.0 RAPIDO, FACIL DE USAR Y CON BUENA VELOCIDAD EN LA PLATAFORMA Pros FACIL DE USAR CON BUENA VELOCIDAD EN LA PLATAFORMA Cons PODRIA SER MAS BARATO. USO LOS PUSH Y CUANDO TIENES MAS DE 100,000 ES CARO Alternatives considered [OBS Studio](https://www.capterra.com/p/164144/OBS/) Reason for choosing SendPulse mas bararo que one signal y mas facil de implementar Review Source AG Alisson G. Diretor Marketing and Advertising Used the software for: 2+ years ### "A mais intuitiva" July 12, 2024 5.0 Pros A ferramenta da SendPulse é muito intuitiva, a usabilidade é um dos principais pontos da plataforma, sendo um diferencial frente aos seus concorrentes. Cons Existem regras para o disparo de e-mail que poderiam ser mais flexíveis. Review Source HR HUGO R. director de TI Program Development Used the software for: 6-12 months ### "LA MEJOR HERRAMIENTA DE MARKETING DEL MERCADO" June 28, 2024 5.0 me ayudo a ser mas efectivo en mis actividades diarias Pros muy facil de usar y configurar las automatizaciones me ahorran muchas horas de trabajo Cons no he encontrado, todo lo que requiero hacer esta bien explicado en los videos y el soporte es oportuno y claro Switched from [Scala](https://www.capterra.com/p/79390/InfoChannel/) costo conveniencia y facilidad de uso .. Review Source mG miguel G. Proprietário E-Learning Used the software for: Less than 6 months ### "Sendpulse é hoje a melhor ferramenta no setor para automação" June 16, 2024 5.0 uma experiencia simples, fácil de utilizar e bem agradável, tem tudo que preciso, disponibilizam um plano grátis que dá pra entender a ferramenta e ir escalando. Pros o valor cobrado somado à praticidade de uso das ferramentas Cons cada serviço é cobrado separadamente, o que por um lado é uma 'sacada' inteligente para a utilização dos serviços, vai pagando de acordo com a necessidade, mas vai indo no final do processo pode ficar um valor alto o total do investimento no uso da ferramenta. mas dá pra ir escalando na medida que vou crescendo. Switched from [Mautic](https://www.capterra.com/p/211361/Mautic-by-HEM/) simplicidade na configuração e no uso da ferramenta Review Source IAA Ivan Alejandro A. Analista Financiero Government Administration Used the software for: Less than 6 months ### "Primera ves usando SenduPulse" July 8, 2024 5.0 Pros La facilidad para la creación de bots, sobre todo que tiene apertura con la API de Whatsapp Cons Hasta ahorita no tengo ningún inconveniente con la plataforma Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Por lo caro, y lo complicado de hacer uso de el Review Source ML Marilia L. Criadora Health, Wellness and Fitness Used the software for: Less than 6 months ### "Uma boa plataforma e razoavelmente intuitiva" June 28, 2024 5.0 Pros Estou gostando de ter no mesmo lugar várias ferramentas para me conectar e administrar meu público, e a facilidade de integração que venho experienciando. Cons Tem horas que travo nas configurações, mas minha curva de aprendizado tem acelerado. Em geral tenho gostado bastante, inclusive do suporte. Alternatives considered [ManyChat](https://www.capterra.com/p/206636/ManyChat/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Botpress](https://www.capterra.com/p/199292/Botpress/) Reason for choosing SendPulse decidi dar um voto de confiança por achar a plataforma robusta Switched from [ManyChat](https://www.capterra.com/p/206636/ManyChat/) Valor e funcionalidades melhores no send pulse Review Source MF Marcos F. executivo Information Services Used the software for: I used a free trial ### "Avaliada Sendpulse" July 3, 2024 5.0 Interface criativa, eficiente, e certificada Pros facil interpretação do sistema, dialogo claro Cons preços, algumas coisas possuem custos elevados Switched from [ManyChat](https://www.capterra.com/p/206636/ManyChat/) Interface criativa, eficiente, e certificada Review Source LT Leonardo T. Diretor Design Used the software for: 6-12 months ### "Serviços excelentes de mail marketing e chatbot" June 16, 2024 4.0 Um ótimo serviço de mail marketing, CRM e chatbot por um preço acessível e com ferramentas oferecidas até os serviços mais caros do mercado Pros Praticidade de configuração aliada a boa qualidade dos serviços e fácil uso no dia a dia. Cons Integração um pouco confusa em alguns passos mas pode ser contornado com calma Alternatives considered [ManyChat](https://www.capterra.com/p/206636/ManyChat/)[Take Blip](https://www.capterra.com/p/200367/Blip/)[Wati](https://www.capterra.com/p/204314/WATI/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing SendPulse Melhor custo e funcionalidades compatíveis com o restante do mercado Review Source VR Verified Reviewer Desenvolvedor Fullstack Program Development Used the software for: Less than 6 months ### "Melhor construtor de fluxo que ja usei" July 3, 2024 5.0 Muito boa, a ferramenta tem uma integração facílima com outras ferramentas tornando-a excelente em quase todos os casos Pros Interface ágil e bem construída, tutorial limpo e direto ao ponto Cons Não achei nenhum ponto negativo que vale a pena comentar Review Source OO Oscar O. emprendedor Online Media Used the software for: I used a free trial ### "acabo de iniciarlo me parece fácil de usar y muy dinámica la interfaz muchas opciones que utilizar y el precio super accesible" June 12, 2024 5.0 hasta el momento estoy encantado y mas con sus días gratias Pros que encontré demasiadas opciones en una soloa opción eso me parece excelente Cons nada malo que decir apenas estoy iniciando en utilizarla Switched from [WebRezPro](https://www.capterra.com/p/113348/WebRezPro/) tiene todo lo que he buscado en una sola opcion Review Source DC Diego C. Gestor de Tráfego Computer Software Used the software for: Less than 6 months ### "Ferramenta básica e prática" July 8, 2024 4.0 Pros É uma ferramenta muito rápida de se trabalhar Cons Faltam alguns recursos que encontramos em outras ferramentas de automação, e algumas funções fogem do padrão Review Source SL Samir L. CEO Media Production Used the software for: Less than 6 months ### "Chatbot whatsapp" June 19, 2024 4.0 Bien, es una buena plataforma, sencilla pero funcional. Pros Me gusta el precio comparado con la competencia, y el facil uso para crear bots Cons Falta algunas otras funcionalidades para los chatbots. Como capturar el origen en el bot. Reason for choosing SendPulse Por el precio, era economico para iniciar. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Para automatizar las conversaciones con clientes. Review Source LR Lian R. Administrador Information Technology and Services Used the software for: Less than 6 months ### "Ferramenta de e-mail marketing com melhor custo x benefício para brasileiros" July 2, 2024 5.0 Pros Envio de e-mail ilimitado e painel de criação de fluxo automatizado de marketing multiplataforma Cons Não ter a opção de envio preditivo, não poder configurar para enviar e-mail para o usuário no período que ele tem maiores chances de abrir, se baseando pelas aberturas anteriores. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) Preço e painel mais bonito, e-mails ilimitados Review Source HG Henrique G. Diretor / Administrador Marketing and Advertising Used the software for: 1-2 years ### "Minha gestão subiu de nível e mais dinheiro entrou, muito mais." October 6, 2023 5.0 Aumento de lucros e organização. Pros A oportunidade de contratar agencias parceiras pra executar e gerenciar demandas na plataforma pra mim, meu foco fica em outras partes da empresa. Cons O CRM pode ser melhorado. Ter mais opções de tags na versão Free pra quem usa mais chatbot Alternatives considered [Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing SendPulse Mais ferramentas menor custo. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Mais integrações, preço e facilidades. Review Source ES Elisandro S. Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Excelente solución completa" July 14, 2024 5.0 Pros Lo practico que es y la buena atención al cliente. Cons Creo que ninguna, por que en lo que se te complica te ayudan. Review Source GQ Giuseppe Q. Jefe de Marketin Commercial Real Estate Used the software for: Less than 6 months ### "Buen sistema" June 25, 2024 5.0 Pros fácil de usar para principiantes de marketing Cons precio es un poco alto para usar la aplicación Review Source GB Gustave B. Intégrateur Internet Used the software for: 6-12 months ### "Très bon logiciel" June 13, 2024 5.0 Pros La simplicité du produit et le nombre de solution intégrés Cons Le prix des abonnées et la non possibilité à la reconduction Review Source Fernando Manoel B. CEO E-Learning Used the software for: 1-2 years ### "great email marketing management tool" March 29, 2022 5.0 Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time. Pros The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting. Cons In automations, more functionality can still be added to simplify the flow. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/) Reason for choosing SendPulse More user-friendly interface, better price in relation to cost-benefit, ease of configuring the tool and quick response from support. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) I was looking for a tool that was simpler to configure and with more features, as well as an affordable price. Review Source SM Shoroq M. Owner Education Management Used the software for: 1-2 years ### "User friendly and easy to use affordable email marketing and management " April 19, 2021 4.0 The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion. The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went. It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it. Pros The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore. Cons There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing SendPulse The rates and automation flexibility at the time of switching was more rewarding at sendpulse and it gave us what we needed . The customer service was splendid, quick and very helpful. Review Source Response from SendPulse April 23, 2021 Thank you for your kind words about our customer support. We are happy to know that email automation is helping your business. CL Chilem L. trade manager Hospital & Health Care Used the software for: 1-2 years ### "A worthy EDM serive for you to try" April 7, 2022 5.0 thought some small thing I think it need to improved, this is very great platform and worthy a trial Pros the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service. Cons I think more integations API should be developed, and give more help on this. also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing SendPulse it is more easy to use. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp is too strice and critical for user, not friendly enough to me Review Source VR Verified Reviewer Consultant Management Consulting Used the software for: Less than 6 months ### "Good but API is hard work" September 13, 2016 3.0 So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you. Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine. Full Review: SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it. My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up. If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION: The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works. SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot). On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png (the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/) I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it? And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API? Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low. SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great. I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value. Pros Price Web Interface Email Builder Cons API Can't use Email Builder emails in the SMTP email interface Review Source Eduardo P. CTO Events Services Used the software for: 2+ years ### "Good experience" July 27, 2023 4.0 During my virtual journey through the intergalactic realm, I stumbled upon SendPulse, a mind-blowing marketing platform operated by a team of friendly AI aliens! They offered an out-of-this-world experience with their hyper-personalized communication channels, allowing businesses to connect with customers across the universe through cosmic emails, space-age SMS, and telepathic push notifications. And let's not forget their AI-powered starship chatbot, aptly named AstroBot, who was always ready to navigate marketing conundrums in the blink of a binary eye. It was truly a cosmic marketing adventure that left me starstruck! 🚀🌌😃 Pros The thing I liked most about SendPulse was their super cool mascot, a friendly AI-powered unicorn named Sparkle! It would pop up on the dashboard with quirky messages like "Let's create magic together!" and "Time to sparkle your marketing!" It added a fun and whimsical touch to the whole marketing experience. Plus, who doesn't love unicorns, right? 🦄😄 Cons One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I logged into the platform. At first, it was cute and motivational, but after a while, it became a bit excessive. I mean, I appreciate the positive vibes, but I'd rather have a streamlined dashboard than a barrage of digital high-fives every time I wanted to get some serious marketing work done! 🙌😄 Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.