# Page 6 | SendPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is SendPulse the right Email Marketing solution for you? Explore 773 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146369/SendPulse/reviews

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SendPulse

4.6 (773)

[View alternatives](https://www.capterra.com/p/146369/SendPulse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 7th, 2026

# Page 6 - Reviews of SendPulse

## Showing most helpful reviews

Showing 126-150 of 773 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AT

Armando T.  
Diretor  
Information Technology and Services  
Used the software for: Less than 6 months

### "Ótima opção para disparos SMTP"

July 5, 2024

5.0

Pros

Muito fácil e intuitivo de usar o painel.

Cons

A quantidade de disparos é ótima por plano, porém a largura de banda deixa um pouco a desejar. Sempre preciso comprar mais largura de banda.

Review Source

nR

nestor R.  
ceo  
Information Services  
Used the software for: 6-12 months

### "Gracias por facilitar el trabajo"

June 25, 2024

5.0

muy buena, he conocido muchos otros sistemas de gestion pero este es el mejor con el que he trabajado.

Pros

lo integral, con las herramientas de sendpulse, he podido tener mejor organizacion y resultados.

Cons

no no he encontrado algo malo aun, pero por lo pronto todo en orden.

Review Source

HM

Haddson M.  
Ceo  
Government Administration  
Used the software for: Less than 6 months

### "Avaliação Haddson"

June 25, 2024

5.0

Pros

facilidade na utilização, não encontrei outro sistema assim no mercado

Cons

não consegui inserir minha lista em excel no sistema

Review Source

Gabor T.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best newsletter service"

March 30, 2022

4.0

I have switched over to SendPulse about a year ago or so. Before I was using another software doing similar functions. I never regretted the switch and have switch or newly signed up my customers to it too. I highly recommend.

Pros

This is one of the easiest software to use from all the newsletter software I have been using in the past. This is also one of the cheapest.

Cons

There are a few parts which needs a bit more polishing. The newsletter building part could be more user friendly.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing SendPulse

Faster customer support.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp became much more expensive and also harder to use.

Review Source

Zakaria B.  
IT Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "The most useful and effective email marketing solution in the world!"

March 29, 2022

5.0

The SendPulse experience is out of this world. I've tried a lot of email marketing platforms, but SendPulse is the best. It is simple, professional, and quite trustworthy. You can accomplish email marketing while closing your eyes. All of the other features are fantastic. I strongly advise folks to utilize it at least once to see the difference with their own eyes.

Pros

The registration process is quite straightforward, and the verification process is also very simple. We can quickly and simply import and add email addresses. Creating a campaign is a quick and easy process. We can check the email preview and adjust the template without any difficulty. The software's analytics are excellent, and you can learn from which countries, users opened the email and when the link was clicked.

Cons

The cost of the subscription is little bit high but the free version is working properly for small projects.

Review Source

Jennifer W.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "I love how easy it is to use and the template library is extensive"

September 22, 2023

4.0

My favorite feature of the EDM campaign editing menu is. In the library, I was able to quickly locate a mailing template that I could then easily and graphically modify to meet my needs.

Pros

Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my dealings with clients and customers.

Cons

The lack of sufficient Email verification is the thing I despise the most. We should all verify emails before sending out a campaign, but nobody ever does. Unfortunately, I can't check all of my listings every month because of the monthly limits on email verification.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

Workflows and automations can be easily configured thanks to the intuitive interface. Also impressive is the lightning-fast response time of customer service. When dealing with a growing number of inquiries and clients, having chatbots in place to quickly and efficiently gather necessary information from customers is essential.

Review Source

VR

Verified Reviewer  
Consultant  
Construction  
Used the software for: 2+ years

### "SendPulse Helps Keeps Subscriber Updated"

April 26, 2022

4.0

Happy to use such an awesome product.

Pros

SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc.

Cons

Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse.

Reason for choosing SendPulse

Due to lots of features so that I don't have to look after all the services on different sites.

Review Source

Response from SendPulse

May 4, 2022

Thank you for your review, happy to hear that you find combination of various tools in one product convenient.

JIG

Jesús Israel G.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "La mejor email marketing: Precio + calidad + volumen"

November 10, 2022

4.0

Ha sido bastante agradable. Un precio adecuado por una herramienta que nos da lo que necesitamos para poder comunicar los nuevos lanzamientos de nuestro producto. Nos gusta mucho el drag and drop para construir los newsletters y las integraciones con otros softwares via Zapier.

Pros

Puedes enviar cuantos correos quieras en el mes sin restricción. La manera en que presentan los análisis de las campañas es muy buena y el sistema de construcción de correos (Drag & drop) es muy bueno y fácil de usar. También la integración con Zapier es muy funcional.

Cons

No he sabido como eliminar los contactos que no abren los correos desde hace meses y el tema de facturación nos tomó un rato encontrar el lugar adecuado para configurarlo.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing SendPulse

Precio/Funcionalidad adecuados

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Veníamos de usar la versión gratuita de mailing y la versión pagada de hubspot era muy costosa y ofrecía cosas que no necesitábamos.

Review Source

AS

Amelia S.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "Autorespondedor genial y asequible"

June 7, 2023

5.0

Estaba usando sendinblue, pero al cambiar a BREVO, me dejo de gustar, y se ha vuelto bastante rígido. Después de buscar opciones, la que más se adapta a mis necesidades es SendPulse

Pros

Lo que más me gusta es poder hacer una secuencia inteligente de envíos de emails con el uso de etiquetas. El precio es bastante asumible y te permite el envío de correos masivos

Cons

No tengo de momento nada en contra, estoy satisfecha con las funcionalidades que tiene. Si echara algo en falta se lo comunicaría a SendPulse para que hicieran la mejora.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing SendPulse

Porque para ser admitido te hacen demasiadas preguntas y no les gusta que capture correos sin doble optin

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Demasiado rígido, las secuencias de emails no permiten discriminar por tags

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Review"

June 16, 2023

5.0

SendPulse oferece um bom valor pelo preço​.

Pros

Interface de usuário amigável do SendPulse. É acessível para pequenas empresas​

Cons

Pode melhorar em termos de integrações, automação e design e personalização de email.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[RD Station](https://www.capterra.com/p/180098/RD-Station/)

Reason for choosing SendPulse

Pareceu a melhor opção para pequenas empresas em termos de qualidade, recursos e valor

Switched from

[RD Station](https://www.capterra.com/p/180098/RD-Station/)

RD estava muito caro, com relação às entregas

Review Source

VM

Vitor M.  
CEO  
Financial Services  
Used the software for: I used a free trial

### "Usando e gostando!"

June 18, 2024

4.0

Pros

A ferramenta tem uma versão gratuita para começarmos a usar e achei isso muito legal.

Cons

Precisa inserir o cartão de crédito para usar a ferramenta.

Review Source

EB

Ewa B.  
Marketing Team Lead  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Lead Capture & Management Tool: SendPulse"

May 2, 2024

4.0

Pros

It is easy to create, customize and send mobile optimized emails with SendPulse.

Cons

It is a perfect suite although it is highly priced compared to alternatives.

Review Source

GN

Gervais N.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "The BEST newsletter service I have ever seen !! "

November 23, 2021

5.0

Honestly I had explored several other email marketing tools before, and did not know Sendpulse. But WOW ! What a POWERFUL tool !!!

Pros

\-The first service of this kind I see with a 24/7 customer service. Very responding, very professional -Features for automation are the BEST I have used so far -A very simle interface, easy to use -They also implement SMS marketing and web push notification, all gathered at the SAME place and INTEGRATED together

Cons

Nothing to say, seriously. The software is EXCELLENT !

Alternatives considered

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Brevo](https://www.capterra.com/p/132996/brevo/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing SendPulse

\-Sendpulse offers also SMS marketing and Web push notification -Sendpulse offers 24/7 technical support, EVEN WHEN the plan is the FREE plan -Sendpulse is very affordable

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Not satisfied

Review Source

VR

Verified Reviewer  
auxiliar de enfermeria  
Hospital & Health Care  
Used the software for: 6-12 months

### "Una gran herramienta de marketing para la pequeña empresa"

February 24, 2023

5.0

Es una gran herramienta con muchisimas posibilidades que hace que sea muy sencillo empezar con una estrategia de marketing, pero creo que esta mas enfocada a las pequeña empresa ya que cuando trabajas con gran volumen de contactos pierde eficacia.

Pros

Tiene varias ventajas que la hacen una aplicacion muy interesante, como por ejemplo que desde una sola plataformas puedas hacer estretegias de marketing por medio de mails, sms,notificaciones web.Es un servicio totalemente automatizado de envio y ademas podras hacerlo facilmente desde tu movil.

Cons

la unica pega que le veo, y la verdad no es "pecata minuta" es que cuando trabajas con una gran lista de contactos pierde rendimiento y se ralentiza.

Review Source

MP

Marce P.  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "Very easy to use."

March 21, 2023

5.0

SendPulse offers a wide range of services to implement in your marketing strategies. The support is fast and very competitively priced. I have done excellent with their email service. The automation and built-in A/B testing made it very easy for me to convert. It is very interesting to be able to have a free version to test it, it is fully operational, only limited to the number of emails, which is logical. Very useful to test it before signing up.Overall the experience has been very satisfactory, they have a lot of tools they provide for tracking Campaigns and the behaviour of your users.

Pros

Is easy to use, and integration very simple. Works fine.

Cons

I haven't found anything I don't like yet. Maybe they could improve the user/price ratios?

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

Reason for choosing SendPulse

Services an price.

Switched from

[Acumbamail](https://www.capterra.com/p/195838/Acumbamail/)

Sendpulse is better, with more services and cheaper.

Review Source

Kristen C.  
Society Curator  
Writing and Editing  
Used the software for: 6-12 months

### "Great for businesses just starting out"

November 19, 2020

4.0

I really haven't had any negative experiences with SendPulse, other than some minor complaints detailed in the "Cons" section of my review. They've been very helpful and friendly in fixing any issues I've had, and overall I've enjoyed working with this software.

Pros

I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following. They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly.

Cons

It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing SendPulse

While other sites had better features and template options, their overall costs were far too expensive for a business just starting to build a customer base, and their free trials were incredibly limited.

Review Source

VR

Verified Reviewer  
CEO  
Education Management  
Used the software for: 2+ years

### "Desde que conheci a sendpulse só usei a plataforma"

April 29, 2023

5.0

muito boa, sempre gostei de usa-la, apenas quando realmente precisei do suporte foi um pouco ruim, a ferramenta é ótima precisa agora ter um ambiente de aprendizagem para informações de forma mais educativa e didática.

Pros

a forma intuitiva de usar as ferramentas são ótimas

Cons

o suporte poderia se mais humanizado, uma conversa mais informal, também poderia nos ajudar a realizar tarefas e ser mais lado a lado com os usuários

Alternatives considered

[Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)

Reason for choosing SendPulse

ter todas alternativas em um só lugar é muito bom.

Review Source

Zachariah K.  
Editor  
  
Used the software for: 1-2 years

### "SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine."

April 25, 2018

5.0

The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers. We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).

Pros

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide. The software allows you to send a huge number of emails (to clean email addresses) with ease. They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself). Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible. (For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Cons

It would be good to have an email cleaner built into the software rather than having to use an external service. I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Review Source

pC

peter C.  
Programador  
Retail  
Used the software for: Less than 6 months

### "Reseña de un ebanista digital"

February 25, 2023

4.0

en general es una buena experiencia me gusta su plataforma y no hay que dejar por fuera su costo es bueno y competitivo obio que puede mejorar pero que tecnologia no lo puede hacer. feliciades buena plataforma

Pros

la capacidad de colocar palabras claves y que no intente responder si no sabe lo que significa la pregunta. y su interfaz un poco dificil al principio pero una ves comprendida es facil eh intutiva por ultimome gusta poder compartir los flujos de manera rapida entre otros flujos u otras palabras claves.

Cons

que en el campo de palabras claves solo puedo colocar 10 palabras claves haciendo que tenga que crear varios accionadores para una misma intencion.

Alternatives considered

[Kommo](https://www.capterra.com/p/120048/amoCRM/)

Reason for choosing SendPulse

todavia no me he decidido si es cierto que para mis necesidades sendpulse es mejor que tidio y chatfuel pero me falta probar Kommo y lo hare si esta plataforma me falla pero hasta el momento no veo porque lo haria por el momento me quedo con sendpulse feliz

Switched from

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[Chatfuel](https://www.capterra.com/p/181770/Chatfuel/)

su conexion con mi cuenta de instagram es mucho mejor y mas estable en general es eso ya que en chat fuel no se permite la creacion de botones para instagram limitando la capacidad de crear flujos. y en tidio tiene eso que el chatbot intenta interpretar lo que dice la persona y al no tener una ai falla mucho y en vez de ayudar lo que hace es crear mas confusion al usuario

Review Source

Robert C.  
Owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Sendpulse is CRM automation in perfect harmony "

July 30, 2022

5.0

Pros

For me the best features so far are the Chatbots, push notifications, landing page builder, and automations.

Cons

So far I haven’t found anything really negative. if I had to say anything, possibly build the sendpulse academy up more with more courses.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Switched from

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

The customizable feature pricing and additional features. It’s also less expensive, and more sub table for a small start up.

Review Source

Vijendr W.  
Insurance Professional  
Insurance  
Used the software for: 1-2 years

### "A multi-purpose marketing tool."

November 25, 2022

4.0

This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also.

Pros

Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.

Cons

For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.

Review Source

Sunitha H.  
NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR  
Program Development  
Used the software for: 1-2 years

### "SendPulse review"

March 26, 2023

4.0

Pros

I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.

Cons

No, for now i dont have any problem for using sendpulse

Review Source

VR

Verified Reviewer  
Responsable de Marketing  
Retail  
Used the software for: 2+ years

### "Automatiza sin complicaciones"

June 30, 2022

5.0

Principalmente en nuestra empresa lo usamos para automatizar las notificaciones PUSH con unos resultados bastante positivos.

Pros

Un servicio perfectamente desarrollado que se puede implementar de una manera rápida y sencilla, permite automatizar muchas tareas de comunicación diarias a un coste bastante bajo, además, su versión gratuita cuenta con unos limites suficientes para que cualquier empresa pequeña pueda probar sus bondades.

Cons

Quizás la limitación para enviar correos en la versión gratuita podría tener un rango mayor como otras marcas.

Reason for choosing SendPulse

Por la capacidad de su versión gratuita de probar los servicios de una manera muy adecuada.

Switched from

[PushPushGo](https://www.capterra.com/p/173993/PushPushGo/)

Precio, servicio y sencillez.

Review Source

VG

Victor G.  
Mr.  
E-Learning  
Used the software for: 1-2 years

### "Excellent Email Marketing Tool with Great Features and Analytics"

July 26, 2023

5.0

My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.

Pros

I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.

Cons

One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.

Reason for choosing SendPulse

The information doesn't provide details about the specific reasons for choosing SendPulse over other alternative products.

Review Source

HS

Humberto S.  
CTO  
Legal Services  
Used the software for: 1-2 years

### "Best Platform "

July 24, 2023

5.0

In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement.

Pros

Ease of use and email deliverability, it was the best among other options

Cons

Difficulty to configure and sending files in emails

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailgun](https://www.capterra.com/p/159630/Mailgun/)

Reason for choosing SendPulse

Price, ease of use, and email deliverability

Review Source

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