# Page 7 | SendPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is SendPulse the right Email Marketing solution for you? Explore 773 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146369/SendPulse/reviews

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SendPulse

4.6 (773)

[View alternatives](https://www.capterra.com/p/146369/SendPulse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 7th, 2026

# Page 7 - Reviews of SendPulse

## Showing most helpful reviews

Showing 151-175 of 773 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MFJ

María Fernanda J.  
CEO  
E-Learning  
Used the software for: I used a free trial

### "Mafe Jiménez | Owner of Mafe Jiménez"

May 24, 2023

5.0

I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself.

Pros

I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations

Cons

I can't find anything wrong with this platform.

Review Source

VR

Verified Reviewer  
Dueño de empresa pequeña  
Marketing and Advertising  
Used the software for: I used a free trial

### "CRM ideal para empresas pequeñas"

February 21, 2023

5.0

Al fin pude tener una herramienta económica, completa y colaborativa para gestionar las ventas y proyectos de mis clientes.

Pros

La integración de su CRM, gestión de contactos, email marketing y chatbots de Facebook, Instagram, Telegram y WhatsApp. Incluso utilizo un pipeline para gestionar proyectos. Funciona tan bien como Asana o Trello para eso.

Cons

Es más difícil de entender que el promedio.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/)[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)

Reason for choosing SendPulse

Porque me permite colaborar con más usuarios a un precio menor.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[JivoChat](https://www.capterra.com/p/178227/JivoChat/)

SendPulse se adapta mejor a mis necesidades principales: CRM, comunicación multicanal y gestión de proyectos.

Review Source

SJ

Sol J.  
Sales  
Computer Software  
Used the software for: Less than 6 months

### "Good software with perks."

April 8, 2022

5.0

Great customer service.

Pros

I love that you do SMS & emails. I think that it is a great value for start ups.

Cons

Definitely a step above their old version, but needs a guide map to a goal for new people who sign up. What do you want to do, then guide you to do that for people who are new beginners per se. Your plugin wasn't as friendly/easy as it should be for WordPress. I figured it out, but should have more help tips for beginners. Maybe add a YouTube video right into the plugin on how to use it and setup short codes.

Alternatives considered

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)

Reason for choosing SendPulse

Gave me time to build my list and learn the software. Sometimes it takes a little time to get ready for an email launch.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is too expensive and didn't really do SMS at the time.

Review Source

HM

Hestef M.  
Productora  
Management Consulting  
Used the software for: 6-12 months

### "Excelente complemento de negodios"

June 13, 2024

4.0

Pros

Claro. Confiable. Seguro. Muy facil de adoptar con minimos coocimietnos de programaciòn

Cons

La confriguracion de los chatbot con wapp no es simple por si interfase con meta

Review Source

fC

fernando C.  
aquitecto  
Alternative Medicine  
Used the software for: Less than 6 months

### "reseña de experiencia"

May 27, 2022

5.0

su atencion y seguimiento es constante sin que yo lo solicite, sus videos en español son claros, su arquitectura es intuitiva, me apoyo con otros usuario que ya saben manejar su plataforma por el tipo de sewrvicio que manejo y no tengo que empezar desde cero

Pros

el tema de administracion de cuenta de todos mis redes o servicios como whatsap, telegram, instagra, etc es vital, sobre todo las campañas por chatbot, email y sobre todo las landing page y tenet formularios de captura de informacion me facilita centralizar, ya que antes tenia todos los servicios por separado

Cons

de momento no he leido sus politicas si son compatibles con las nuevas y utimas exigencias o limitaciones de facebook, pero de momento no me afecta por no tener tanta area a cubri para pomocionar mis servicios

Review Source

Piyush J.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "The best Whatsapp Chatbot Service Provider"

December 29, 2022

5.0

Pros

It's whatsapp chatbot service is very usefull for me. It increases my business as I implemented it's API with my CRM & now It worth me.

Cons

for Sendpulse We don't think any cons but one more thing they should improve is to give some whatsapp hatbot template for catalogs.

Review Source

aI

adriano I.  
Desenvolvedor  
Computer Software  
Used the software for: Less than 6 months

### "Avaliação"

March 29, 2023

5.0

Achei a api bem fácil de utilizar.

Pros

Achei bem fácil e com preço bem acessivel.

Cons

No momento não tenho nada contra estou conseguindo executar todas opções sem problemas.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Review Source

HN

Ho N.  
Sales  
Real Estate  
Used the software for: 2+ years

### "Very Nice Soft, Very good for you!"

June 7, 2021

5.0

Thank you! Thank for give us good soft with free option!

Pros

I cant tell you any more, i used it 2y+, i love it!

Cons

it is not support vietnamese language! hope you can see my comments!

Review Source

Response from SendPulse

June 10, 2021

Thank you for your review! Contact our support team and help us translate the subscription forms to Vietnamese. We will be happy to add your language.

Kevin H.  
Computer Programmer  
Computer Software  
Used the software for: 1-2 years

### "Send Pulse: Email Marketing made easy"

December 13, 2022

5.0

I really like the app and it got me by for quite some time. There is no drag and drop builder like most never platforms so I've already moved on to a new product.

Pros

I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates.

Cons

I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails.

Review Source

LB

Leonardo B.  
Director  
Hospitality  
Used the software for: 6-12 months

### "Tiene todo lo que necesito"

November 10, 2022

3.0

Me gusta, lo uso mucho.

Pros

Tiene todo lo que necesito, buen precio, buen soporte.

Cons

Falta mas herramientas para chatboots de whatsapp y facebook, para tildar conversaciones, ya que tengo muchas conversaciones al mismo tiempo y se mezclan. un poco lento la carga. de vez en cuando se traba todo y salen mensajes raros

Alternatives considered

[Chatfuel](https://www.capterra.com/p/181770/Chatfuel/)

Reason for choosing SendPulse

Precio y funcionalidades basicas, que es lo que yo necesito

Switched from

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)

Precio y necesidades

Review Source

KB

Kumar B.  
Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Best solution for email campaigns"

May 26, 2022

5.0

I use Sendpulse to send out our cold email campaigns and lead generation newsletter and it has delivered very good conversion rates which have helped us generate more leads and customers. It has one of the best easy-to-use messaging platforms.

Pros

Sendpulse is one of the best inexpensive and feature-rich email marketing tools that has improved the way I manage my email campaigns. This is one of the best email campaigns and IT has increased my conversion rate and lead generation through email campaigns. It has various profitable Plans

Cons

When emails are rejected, they restrict email delivery, thus resulting in no lead generation for that day. It can also have more integration if possible with CRM to track and maintain data with the Analytics aspect.

Review Source

CSG

Cristian Santiago G.  
LEGAL SERVISES  
Legal Services  
Used the software for: 2+ years

### "Buena plataforma"

July 31, 2023

5.0

Creo que es una aplicación muy buena y que ayuda mucho a gestionar las labores de manera normal

Pros

La sencilles de la aplicación para el uso

Cons

Que se pueda enviar dos informaciones diferentes al mismo correo

Review Source

VR

Verified Reviewer  
atencion al cliente  
Food & Beverages  
Used the software for: 6-12 months

### "Una herramienta de marketing muy util"

February 24, 2023

5.0

Por lo general es una buena herramienta de marketing online pero siempre teniendo en cuenta que esta dirigida mas a pequeñas empresas con una lista de contactos mas limitada que para grandes empresa con un gran volumen de datos.

Pros

Tienes muchas cosas que facilitan el trabajo, como la automatizacion del mail.Puedes probar con el mismo contenido que queremos enviar diferentes versiones para asi elegir la que mejor se adapte a nuestras necesidades o gustos.Tiene un bajo coste de actualizacion y es una herramienta muy facil para los principiantes, ya que permite configurarse de forma muy sencilla.

Cons

La aplicacion se integra muy bien en pequeñas empresa, pero cuando el volumen de contactos y correos se hace cada vez mas grande le cuesta bastante y tiende a ralentizarse.

Review Source

GP

Gargi P.  
Co-founder  
Education Management  
Used the software for: I used a free trial

### "SendPulse is one of the most user-friendly email softwares"

October 5, 2021

4.0

Smooth experience where all our organization's needs related to emails was fulfilled.

Pros

SendPulse got us started on the free trial almost immediately. The campaign is briskly verified and approved each time and the waiting time is a minimal as against some of the other popular providers which take half or even one whole day to approve campaigns. It is more cost effective & very easy to use with little to no training required! The Pay as you Go feature has also been a big plus with SendPulse as it suits our business model better than the regular subscription plans.

Cons

The template building could be improved a bit aesthetically (though it is pretty comfortable now as well!).

Reason for choosing SendPulse

1\. Pay as you Go options was available 2. Better rates 3. Quick Approval of campaigns 4. User friendly

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Sendinblue: a long time to validate the campaigns & lot of to & fro to get approval GetResponse: Higher rates

Review Source

VS

Victoria S.  
Advogada  
Legal Services  
Used the software for: 1-2 years

### "Chatbot for Whatsapp Only"

June 17, 2023

4.0

Very good for the price.

Pros

The chatbot is very easy to program. It's very good for its value.

Cons

The chat page itself is not very intuitive. The tags don't work as they should, it's very hard to find an specific contact when you want to chat.

Review Source

DM

Diego M.  
CTO  
Education Management  
Used the software for: 2+ years

### "Plataforma que atende nossas expectativas"

May 4, 2023

5.0

Pros

Plataforma que atende nossas expectativas fácil de integrar

Cons

desconheço algum contra sobre utilizar a plataforma

Review Source

GG

Gustavo G.  
CEO  
Consumer Goods  
Used the software for: 6-12 months

### "MUY VERSATIL y eficiente"

March 3, 2023

4.0

Nos permite manejar un buen flujo de mensajes y responde de manera automatizada y de tener control con el CRM de los clientes y las propuestas

Pros

El manejo de los bots es muy intuitivo. Y la herramienta de POPUS está genial

Cons

La opción de celular es muy lenta a la hora de cargar los chatbots

Alternatives considered

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Reason for choosing SendPulse

Precio

Review Source

AG

Allison G.  
CEO & Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excelente plataforma de marketing"

November 8, 2022

5.0

Pros

Fácil integración con muchas herramientas que actualmente utilizo.

Cons

Soporte al cliente, siento que muchas veces no dan respuestas oportunas.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing SendPulse

Fácil de utilizar y se integra con herramientas que son indispensable para mi empresa.

Review Source

RCV

Roberto Carlos V.  
asistente  
Apparel & Fashion  
Used the software for: 1-2 years

### "Esta herramienta es buena , facil de usar e implementar"

May 8, 2023

5.0

Pros

desde el inicio buscaba una solucion simple que sea facil de usar ya que la persona que realizara el envio no domina la tecnología, luego de probar otras opciones me decante por sendpulse sin problema hasta la fecha. 100% satisfechos

Cons

me gustaria que la integracion simple y facil este disponibles por ejemplo directamente en wordpress y herramientas similares ,

Reason for choosing SendPulse

nos decidimos por la simplicidad de uso , es facil de usar

Review Source

DJ

David J.  
WEBLOJA  
Investment Management  
Used the software for: 6-12 months

### "SendPulse the best"

May 27, 2023

5.0

i can manage my messages in whatsapp anda have the control with mi employed

Pros

The simple funcionality and the economic prices

Cons

all the products is very easy to use, is very intuitive

Review Source

cC

carlos C.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "La mejor herramienta"

April 14, 2023

4.0

La mejor herramienta para organizar tus plataformas en un solo lugar.

Pros

Me gusta su nivel de actualizaciones y funcionalidades que tiene en chatbot.

Cons

Falta mejorar la integración de chatbot con el crm

Alternatives considered

[JivoChat](https://www.capterra.com/p/178227/JivoChat/)

Reason for choosing SendPulse

Por el nivel que tiene con WhatsApp

Review Source

FO

Fernando O.  
Director Operativo  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Senpulse van por buen camino"

July 13, 2023

4.0

En general es super buena no hemos tenido problema. La experiencia de personalizar y hacer varias cosas es buena.

Pros

Que tiene todo en uno. Es una plataforma que brinda muchas opciones. Muy bueno.

Cons

Creo que el área de roles es muy importante. Elegir com mejor segmentación quien tiene acceso a que. Nos ayudaría mucho un rol de atención al cliente donde solo los agentes tengan solo accesoa chatbots para responder y a nada más.Y la integración de base de datos con los suscritores de chatbots

Reason for choosing SendPulse

POr el costo de pagar cuando se usa y por todas las funciones. También por todo el soporte en español y tutoriales que tienen.

Review Source

JR

Jefter R.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Incrível"

July 11, 2023

5.0

Absulatamente incrível!

Pros

Administração e criação de fluxos para Bots

Cons

Falta de integração com demais ferramentas da web.

Reason for choosing SendPulse

Interface amigavel

Review Source

VR

Verified Reviewer  
Marketing SEO  
Food & Beverages  
Used the software for: I used a free trial

### "endPulse is a Must-Have for Effective Marketing!"

May 3, 2023

5.0

Pros

SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all your marketing campaigns in one place.The platform is user-friendly and offers plenty of customization options to create visually appealing and engaging campaigns.The customer support team is excellent and always available to assist with any questions or concerns.

Cons

The pricing plans can be a bit confusing, especially for users who are just starting and may not know which features they need.The reporting and analytics could be more detailed and customizable to provide deeper insights into campaign performance.

Review Source

MI

Miguel I.  
Marketing Director  
E-Learning  
Used the software for: 1-2 years

### "La mejor opción para tus campañas de email marketing"

December 8, 2022

5.0

Pros

Me encanta la practicidad y la facilidad para diseñar y configurar los correos tanto para campañas individuales como para las automatizaciones.

Cons

Para mi gusto personal, les podria recomendar agregar una funcion que permita modificar o ajustas las fechas de ejecución de las automatizaciones y que los contactos de las listas se adapten automaticamente a estas.

Review Source

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