# Page 4 | SendPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is SendPulse the right Email Marketing solution for you? Explore 773 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146369/SendPulse/reviews --- SendPulse 4.6 (773) [View alternatives](https://www.capterra.com/p/146369/SendPulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 7th, 2026 # Page 4 - Reviews of SendPulse ## Showing most helpful reviews Showing 76-100 of 773 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Aldo C. CEO Law Practice Used the software for: 6-12 months ### "Excelente aplicación de automatización " June 11, 2025 5.0 A sido una muy buena experiencia la verdad es que me ayuda mucho en mi negocio solo la app puede mejorar mucho. Pros Bien automatizar mi prospeccion, puedo subir notas de voz e imágenes y puedo integrar IA, eso es excelente. Cons Es complicado aprender, pero realmente funciona bien. Aveces la app no carga rápido y se bugea cuando hago pruebas. Review Source fS federico S. CEO Entertainment Used the software for: I used a free trial ### "el mejor sitio que encontre para el diseño de blogs personales" June 10, 2025 4.0 Me encanto que te brinda todo, no necesitas de otro sitio para nada. igualmente me falta mucho mas para seguir aprendiendo Pros Me encanto que te brinda todo para tener tu propio blog personal, no necesitas de otro sitio para nada. igualmente me falta mucho mas para seguir aprendiendo Cons no me deja borrar los proyectos que no voy a usar. me faltaria mas tiempo de uso para seguir aprendiendo del sitio Switched from [Linktree](https://www.capterra.com/p/229171/Linktree/) x que es mas completa para el diseño de mi blog personal Review Source AB Abdel B. Software engineer Computer Software Used the software for: 6-12 months ### "All-in-one marketing magic on a budget!" June 14, 2025 5.0 Very positive! Powerful & affordable for multi-channel marketing, great for growth. The platform just exceeded my initial thoughts and gave me a great experience. Pros Easy all-in-one platform! Loved having email, SMS, chatbots, & automation together affordably. The platform as a whole is great and responsive. Cons Initial feature richness was slightly overwhelming, but quick to learn the essentials, and easy to understand the patterns. Review Source AM ALAIN M. Développeur Computer Software Used the software for: 2+ years ### "Pourquoi nous avons choisi SendPulse" June 16, 2025 5.0 C'est tout simplement le meilleur outil, très convivial, et vous n'êtes jamais seul en cas de souci. Pros Nous aimons la simplicité à créer une campagne et les très nombreux outils de personnalisation. Les réponses à des questions ne tardent jamais et sont traitées avec professionnalisme. Cons aucun. L'équipe SendPulse est toujours à votre écoute, et le logiciel est merveilleux. Il offre des possibilités infinies. Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Aucun autre logiciel n'offre cette simplicité de création Review Source WS Wallas S. Desenvolvedor Sênior Computer Software Used the software for: Less than 6 months ### "Preço justo e bom conjunto de ferramentas" June 11, 2025 5.0 Muito positiva, a plataforma atende as necessidades e quando precisei o suporte foi muito solicito, não tenho do que reclamar Pros O conjunto de ferramentas disponíveis e facilidade de integração com o meu sistema, além do preço competitivo se comparado a outras ferramentas do mercado Cons A impossibilidade de renovar imediatamente um plano de envios de e-mail caso o limite seja alcançado, preciso aguardar a data de término para conseguir renovar Review Source AS Ademar S. Diretor Information Technology and Services Used the software for: Less than 6 months ### "SendPulse entrega o que promete" October 8, 2025 5.0 Tínhamos uma lista de leads que recebemos da participação de uma feira e não estávamos conseguindo contactar todos eles, com a SendPulse conseguimos enviar e-mails para todos e tivemos um bom retorno de clicks e contatos. Pros Sim, muito bom, entrega o que promete. Conseguimos enviar e-mails para listas de clientes e leds, gerando engajamento e novos contatos. Cons Não tive problemas com o SendPulse, todas as opções que usamos foram bem executadas e sem atrasos ou dificuldades. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing SendPulse Praticidade no uso e na integração via API Review Source aH abdelghani H. owner Marketing and Advertising Used the software for: Less than 6 months ### "sendpulse: easy and affordable, but Room for Improvement" June 14, 2025 4.0 my overall experience with sendpulse was pretty good It’s a userfriendly platform especially for small businesses or newbies. the drag and drop email builder made creating campaigns a breeze and the automation features saved me a lot of time that said the analytics could be more detailed and support was a bit slow at times. still, it’s affordable, and the free plan is a nice way to test it out, i’d say it’s a solid choice for straightforward email marketing Pros i really liked sendpulse drag and drop email builder super easy to create nice emails fast. the automation for drip campaigns and welcome emails is a big time saver. plus the free plan is great for small businesses or testing Cons the analytics in Sendpulse are a bit basic and customer support can be slow Also the email template editor could use more customization options Review Source MO Michelle O. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great Service Honestly" June 13, 2025 4.0 I would say this is a very useful software with a lot of great features, tech and perks. I think you've gotten a new customer Pros The ease of creating a website and the free domain! I also like the other features you can use along side the website feature. Cons There isn't as much freedom when it comes to the manipulation of the content and images but hopefully this gets better soon. Also more fonts needed Review Source OES Oscar Eduardo S. Gerencia Marketing Consumer Goods Used the software for: Less than 6 months ### "Gracias sendpuls" June 16, 2025 4.0 me gusta mucho y tiene buen precio, no como otras que poir mucho mas dan pocas opciones de uso, son geniales Pros es una gran herramienta que libera cargas de trabajo, y optimiza la atencion al cliente, mejorando asi la satisfaccion de los mismos Cons algunos configuraciones o accesos de menu son un pooco engorrosos de manejar, y aunque es una suite deberia dejar solo ver lo contratado Review Source Bilal O. Domino seller Accounting Used the software for: I used a free trial ### "SendPulse Powerful platform" June 14, 2025 5.0 Pros 1\. User-Friendly Interface - An intuitive and smooth design that makes creating and managing marketing campaigns extremely simple, even for beginners. 3.Advanced Automation - Automation tools (like Autofunnel) allow for building automated customer journeys based on their behavior, saving time and increasing effectiveness. 4.Competitive Pricing - Compared to platforms like Mailchimp, SendPulse offers affordable pricing with additional features in its basic plans. Cons User Interface Can Be Confusing for Beginners Some tools (like Autofunnel automation) may require time to fully grasp, especially for newcomers to digital marketing. Review Source EQ Elmehdi Q. Student Research Used the software for: Less than 6 months ### "A Powerful All-in-One Marketing Tool for Small Businesses" June 14, 2025 5.0 My experience with SendPulse has been mostly positive. It’s a reliable platform that helped me stay in touch with my audience through scheduled emails and automation workflows. Customer support was responsive when I needed help, and the learning curve wasn’t too steep for a beginner. Pros I really liked how easy it is to set up automated email campaigns. The drag-and-drop editor is intuitive, and the pre-built templates saved me a lot of time. I also appreciated the multi-channel marketing options—email, SMS, and even chatbots all in one place. Cons The analytics dashboard can be a bit overwhelming for beginners. Some reports are not as detailed or customizable as I’d like. Also, the free plan has some limitations that can be restrictive for small businesses scaling up. Review Source FP Fabio P. COO Information Technology and Services Used the software for: Less than 6 months ### "Seguirei usando" July 8, 2025 4.0 Tem sido muito bom utiliza-lo, mas como a minha base sobe frequentemente, isso nos trava um pouco ao usar. Pros Facilidade de uso, ele é bem prático e intuitivo. O que faz com que o dinamismo pra fazer as campanhas seja bom. Cons O limite de contatos, isso nos trava um pouco, prejudicando o andamento de algumas campanhas que gostatiamos de fazer Switched from [RD Station](https://www.capterra.com/p/180098/RD-Station/) Pois o deles é muito caro e muito ruim de usar Review Source EV EDUARDO V. vendedor Machinery Used the software for: 6-12 months ### "EXCELENTE SERVICIO HACE 1 AÑO" June 10, 2025 5.0 HA SIDO UNA EXPERIENCIA TOTALMENTE SATISFACTORIA NOS FUNCIONA DE MARAVILLA HASTA EL DIA DE HOY , Y TODOS LOS CORREOS LLEGAN BIEN Y ME SOLICITAN EQUIPOS Pros HA FUNCIONADO CORRECTAMENTE COMO LO HEMOS NECESITADO COMO COMPAÑIA, TODO FUNCIONA DE MARAVILLA DURANTE UN AÑO Cons HASTA EL MOMENTO TODO OK, LOS CORREOS LLEGAN EN MOMENTO QUE UNO APRETA ENVIAR PERO SOLO QUE NO PUEDO ENVIAR MUCHOS POR EL PLAN QUE UTILIZO Review Source LP Larissa P. Online Marketing Manager Information Technology and Services Used the software for: Less than 6 months ### "Great tool with many possibilites" June 12, 2025 4.0 Pros There are so many things you can do with one tool. I also like the Community that is a really great Add-On. The tool is easy to use and often the free version is a good foundation to start with. Cons Some features are a little bit complicated but there are workarounds. The chatbot tool is not the easiest to understand but well, then you just have to familiarize oneself with it. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp is not a good tool and it is way to expensive. Review Source HB Hamza B. Affiliate marketing Airlines/Aviation Used the software for: 1-2 years ### "SendPulse A Versatile All in One Marketing Tool for Growing Teams" June 14, 2025 4.0 The free plan is generous and ideal for testing or small lists However if you're used to platforms like Mailchimp or ActiveCampaign you might notice fewer design templates and a steeper learning curve with automation Pros User Friendly Interface Free Plan Available Analytics and Reporting Built-in CRM WhatsApp Business API Integration Cons Limited Email Template Variety UI Can Feel Cluttered Customer Support Response Time Occasional Deliverability Issues Review Source OB Oussama B. IT Manager Information Technology and Services Used the software for: 6-12 months ### "Reliable & User-Friendly – Great for Client Projects!"" June 14, 2025 5.0 I’ve had a great experience witgh SendPulse for my clients. The bot integrates smoothly and functions without problems, enhancing customer engagement. My only hope is for more flexible pricing or promotions so I can purchase additional plans for more clients. Highly recommend for its reliabiliti Pros The chatbot feature works seamlessly on my clientss' websites. Intuitive interface makes it easy to set up and manage. Reliable performance with no major technical issues. Cons Pricing could be more affordable for bulk client plans. Occasional promotions or discounts would help scale usage. Review Source AA Abdelouahab A. Marketing Marketing and Advertising Used the software for: I used a free trial ### "Powerful, Easy-to-Use Marketing Platform for Multi-Channel Campaigns" June 14, 2025 5.0 Overall, SendPulse is a powerful and flexible platform. It simplified my marketing and customer communication workflows. Pros Easy to use, with automation, email, SMS, and chatbot tools all in one place. Saves time and improves efficiency. Cons Some advanced features require higher-tier plans. Reports could be more detailed and customizable for better insights. Review Source nG nitin G. Designer Design Used the software for: I used a free trial ### "Connect WhatsApp Business Account" July 11, 2024 1.0 Cons I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo is not good because it says to call or email but no call or email comes and when I log in and go for support it says no one. It is a new person and it is difficult for him to explain everything from that point of view and he does not know how to write an email to anyone. I have wasted a lot of time because there are other platforms that provide better service than you are doing. Review Source VR Verified Reviewer CEO Public Relations and Communications Used the software for: 6-12 months ### "Una gran opción, por ser flexible y escalable" July 11, 2024 5.0 Casi inmejorable. Los proyectos que gestiono son relativamente pequeños y el mailing, CRM y automatizaciones son sencillas, fáciles de implementar y de editar. Pros Me encanta cómo el equipo de Sendpulse ha permitido una personalización muy importante por cuenta y por escalabilidad del proyecto. La posibilidad de probar muchas de las opciones antes de tomar una decisión empresarial me parece valorable muy positivamente. Cons En este sentido, he percibido cierta dificultad para descubrir por qué algunas opciones estaban "limitadas". Incluso un "aumenta el pago" o "cambia la suscripción" podría haberme ahorrado tiempo de gestión, pero, en general, me parece un producto muy, muy bueno. Alternatives considered [Mailrelay](https://www.capterra.com/p/155095/Mailrelay/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing SendPulse Por la personalización de los procesos y las posibilidades de escalabilidad hacia otras necesidades (que he visto mucho más claras y fáciles de implementar). Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) La escalabilidad y el control de los procesos me parece mucho mejor con Sendpulse. Review Source LE Lilia E. Marketing Automotive Used the software for: 6-12 months ### "SendPulse optimiza y agiliza mi proceso de campañas" June 21, 2024 5.0 Llevo algunos meses utilizando esta plataforma y me ha ayudado mucho, estoy muy satisfecha con los resultados y la visualización de las estadísticas es muy completa. Pros Es una plataforma muy completa que me ha ayudado en gran medida en la creación de mis campañas e mail marketing, su producto me ayuda a optimizar mis recursos y el tiempo que invierto en la creación de emails. Cons Hasta ahora no ha habido algo que me haya detenido en mi proceso o me haya impedido realizar algo de manera negativa, todo hasta ahora muy bien. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing SendPulse Es más accesible en cuanto a precio y a las herramientas proporcionadas para configurar campañas Review Source AD Ama D. Employee Writing and Editing Used the software for: I used a free trial ### "Sendpulse" November 22, 2023 3.0 Pros I liked most about sendpulse is basically the free trial because I never got the full experience Cons I like least about send pulse is that you have to pay everytime you use it Review Source BR Bruno R. Product Manager Marketing and Advertising Used the software for: 1-2 years ### "El mejor CRM calidad-precio y comparable a los más conocidos" June 25, 2024 5.0 Después de utilizar otras herramientas con un precio 5 veces superior, recomiendo Sendpulse. Pros Ofrece todas las funciones que necesitamos para desarrollar campañas de marketing y automatizaciones. Cons Solamente me faltaría la integración con herramientas de telefonía / call center y alguna otra opción en el desarrollo de workflows y automatizaciones. Reason for choosing SendPulse Calidad-precio insuperable. Switched from [HighLevel](https://www.capterra.com/p/177156/HighLevel/) El precio-calidad de Sendpulse es mucho superior y ofrece funciones muy similares, exceptuando la integración con telefonía y algún otro detalle poco significativo. Review Source RCS Ruan Carlos S. Sócio-Proprietário Design Used the software for: 2+ years ### "Super recomendo! Fantástico!" June 13, 2024 5.0 A plataforma é fantástica, com ótima entregabilidade, possui muitos recursos e tem ótimos preços. Super recomendo! Pros Principalmente as ferramentas de e-mail marketing, mas também as variadas ferramentas disponíveis no sistema. Gestão e análise das campanha fáceis. Ótimo custo-benefício. Cons Não existe a possibilidade de fazer uma exclusão em massa de contatos de uma lista de endereçamento já disponível no sistema (pronta), através de copia e cola ou lista .csv; É preciso criar uma nova lista de endereçamento com os contatos já excluídos. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Leadlovers](https://www.capterra.com/p/206995/leadlovers/)[Brevo](https://www.capterra.com/p/132996/brevo/)[RD Station](https://www.capterra.com/p/180098/RD-Station/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing SendPulse Pelo preço oferecido nos planos! O valor saiu o mais barato entre todos. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) Através da análise de entregas de e-mails e preços (planos). Sendpulse se saiu melhor nos dois sentidos. Review Source eC ericson C. CTO Information Technology and Services Used the software for: 1-2 years ### "Ferramenta importante nos processos" July 5, 2024 4.0 Pros Tem muitas possibilidades de integração com os meus sistemas. desde webhook a integrações antivas. Cons O suporte já evoluiu muito ao longo de 2 anos, mas ainda precisa melhorar um pouco. Review Source Sankharas T. DIRETOR Staffing and Recruiting Used the software for: 1-2 years ### "FERRAMENTA DE AUTOMAÇÃO PARA E-MAIL MKT" July 15, 2024 5.0 Plenamente satisfeito com a ferramenta e agora focado em melhor utilizar os outros recursos. Pros Praticidade na configuração e envio de campanhas Cons Acredito que o suporte on-line é bom, mas pode ser ainda melhor. 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