Who Uses This Software?

Jolt helps companies centrally manage and monitor operations. Our customers range from restaurants to theme parks and from dental offices to zoos because our software is so customizable. Try it today!


Average Ratings

207 Reviews
Value Ease
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.99/month
    See pricing details
  • Pricing Details
    $79.99/month/location Unlimited users/devices
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Jolt
  • joltup.com
  • Founded 2012
  • United States

About Jolt

Jolt's task management is second to none. Available from a tablet for employees who are regularly on their feet, it has attracted customers from world-class brands such as McDonald's, Chick-fil-A, Buffalo Wild Wings, and Legoland. Checklists are reviewable real-time, and text/email notifications let you know if they go overdue. Task types like pictures and QR code scans and training items attached to individual tasks simplify your day-to-day management. Request a free demo today!


Jolt Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Compliance Management
  • Dashboard
  • Exceptions Management
  • Internal Controls Management
  • Issue Management
  • Multi-Year Planning
  • Risk Assessment
  • Accounting Management
  • Customer Management
  • Inventory Management
  • Labor Cost Calculator
  • Nutrition & Ingredient Labels
  • Nutrition Analysis
  • Production Management
  • Recipe/Formula Costing
  • Recipe/Formula Management
  • Sales History
  • Sales Management
  • Asset Tracking
  • Commercial Properties
  • Customer Database
  • Dispatch Management
  • Equipment Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Residential Properties
  • Routing
  • Scheduling
  • Work Order Management
  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Deli / Restaurant Management
  • Employee Management
  • Fuel Management
  • Fuel POS
  • Grocery POS
  • Inventory Management
  • Lottery Management
  • Loyalty Program
  • Multi-Store
  • Price Book
  • Retail Management
  • Single Store
  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • Costing
  • For Cafeterias
  • For Healthcare Facilities
  • Free / Reduced Meals
  • Inventory Management
  • Menu Planning
  • Nutritional Analysis
  • Online Payments / Funding
  • Point of Sale (POS)
  • Purchasing
  • Recipe Management
  • Schools
  • Tray Tracking
  • Automatic Re-ordering
  • Commission Management
  • Construction Tracker
  • Franchise Intranet
  • Job Scheduling
  • Online Store
  • Website Manager
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management
  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Time Tracking
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Jolt Reviews Recently Reviewed!


Pretty good overall

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The administrative side of the software is pretty intuitive, but advanced enough to really customize. I have not had a lot of time to play around with the other features just yet, but the scheduler is top notch. I especially like being able to make a template with unassigned employees. Every week I just drag and drop my crucial shifts to the people that can fit them and then build my schedule from there. Really the schedule building feature is just fantastic overall. I must have saved at least 6 hours of time every week since I started using Jolt if not more. Having availability and time off requests laid out over the scheduler is so nice. I employ a lot of college students whose availability can change weekly. Them having the ability to change their availability on the fly is incredibly useful for me. I used to compare my schedule to hand written notes and an availability spreadsheet. I couldn't imagine going back. Last thing I have to add is the customer service from Jolt is top notch. And I mean REALLY great. They set me up with a personal representative of which I have all contact information I need to contact at anytime directly. Every time I send an email to Jolt, it is answered almost immediately. If I bring up a question they don't have an answer for, the make an effort to find it and always get back to me. My rep Johnathan is like the friendliest guy I've ever talked to. The Customer service of this company is reason enough to purchase the software.

Cons: The fact that it is browser based. I don't care how fast your connection is, sometimes it's going to lag. Also, what's with needing an iPad for half the features?. What if I want someone to be able to see everyone on the schedule, but not change the schedule? And by far the most annoying thing is the Jolt Lite app. It's not intuitive so I end up putting availability in myself for employees that can't figure it out. The interface of the app looks pretty bare. Like a webpage from the late 90's. When I get a push notification, it would be nice if the app opened up to whatever it is I need to approve/deny instead of the default page I set, or the last page I was on. And availability is set as "unavailable to work?" It should really be changed to when the employee is available to work, or call it "Unavailability" or something, it's just confusing.

Overall: bad the time I've saved building my schedule is astronomical. Everything is just so easy to move around. After I put some projections in, I can see plainly how much money i'm wasting on labor and where I'm understaffed. Also, when I used to build my schedules, I would get complaints from employees all the time about how I scheduled them on a day they wanted off or outside of their availability or too little or too many hours or whatever the case may be. Now I get hardly any and when I do, I can say "well did you give me your availability?" The answer is always no and then it's their responsibility to solve it

A New Era for Business

Aug 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to pick up on. I was capable of teaching myself with ease. I love the schedule and how employees can create a prefered avaiability as well as request off and swap shifts with others at my approval. It informs me immediately when someone makes a request, and I am able to set it so employees have to give x days prior notice for their request as well as a reason. I also enjoy the variety of options I have for creating my checklists. They can be as thorough as I want and notify me when I want. My employees also find Jolt easy to use. Most of them figure it out on there own and have had no problems using it. I also use their Jolt printer system, which is extremely useful and honestly could not have been created any better. The stickers do not leave residue! The support is also great. Theyre always open to ideas and tend to be very fast pace when assisting you. I love how willing they are to expand in new features/ideas. There are many other benefits to Jolt, but I have listed the big ones I discovered using.

Cons: My one con is the text notifications recieved from Jolt. You can set so that is a checklist is overdue, out of range, etc, you can be notified via text. This is a great thing; however, the texts can be overwhelming in the sense of how it is formated. It could be because I own an Android and not an Apple device (which is what I understand it is mainly used with), but my text notifications get broken up instead of being all in one. I have seen my co worker use her iphone with it, and her notifications are all in one. With that said, I have noticed they have been improving it.

Overall: I use Jolt for the Food Industry. It is straight forward and easy to use. I publish my schedule, manage requests, set lists, and manage people. I am also able to send announcements and track my labor goals. I use it daily and it has become my main use for most things.

Recommendations to other buyers: If youre wondering if it would be a good investment, the answer is yes. I enjoy using this program as it makes me job a lot easier and better manageable.

Great Experience

Jan 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How it has helped the store become more efficient.

Cons: I need labels I can adjust or have available for Raw Chicken to have all the information required by headquarters on one label.

Overall: I was approached by Jolt to try their product. No other locations from my company have tried this company so I had no comparisons or reviews. After checking around, the price made it worth the investment. Once we received the product it has changed our process in a positive way. The main features we use include the List, Labels, and Schedule. We were using hand written labels before Jolt because other company labeling equipment was too expensive. With our past hand written labels faced issues with labels falling off, unable to read the hand writing, and the employees did not do a great job looking for items that expired. With Jolt the labels stick to the container very well, is has the expiration written on the label making it more simple for my employees, and there's no question about date or time.
We were using paper copies for our multiple list (Typically 6-8 list per day) List would disappear, become dirty, or just not be completed. Jolt has made this task more simple with the added feature of a log book making communication easier to all of the employees. This has reduced our usage of paper, toner, and extending the life of the drum for our printer. I can easily access all list and review a date, time, and employee that completed the list. This helps cut down on my time used for performance reviews.
The scheduling section has also been great. Employees can use a free app from their phone to view schedule and submit request. Creating schedules is easier and more time efficient. The only option I would like added would to be able to view the schedule and my request side by side before I approve the request. With the current process I have to look at the request and then go to the schedule to see if I am able to accommodate the request. I do have 35-40 employees with a majority those being college students with school schedules and personal request to try to work with.

Recommendations to other buyers: My only tips for improvement (especially to spread to other Zaxby's locations) would be to have labels to accommodate products that need more information than the other labels. To have an easier view of request vs. schedule and approved request to determine better if I can approve a request. This would help reduce my time of going back and forth to Time Off/Schedule.

Jolt Software Review

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of Use, Customization, Features, Scheduling, Mobile App, Labels, Checklists and Information in Central Location

Cons: Goal setting not built in. App sometimes does not read (connect to) printer on the first attempt.

Overall: We have been using Jolt at my restaurant now for around 2 years. We love the customization options that Jolt includes, how easy it is to use, and how much more neat and organized our restaurant looks since we began using Jolt. Jolt has allowed us to toss out our old paper checklists and gave us checklists on tablets. Having our checklists and information all in one place made our checklists easier to access and has given our restaurant a more professional environment. We have also watched the productivity of our team rise as a result of using Jolt in the restaurant. We also use this software to create and send out our weekly shift schedule to the whole team. The mobile app then allows team members to request shift trades when needed straight through the app itself. Then, once a shift trade request has been submitted, the manager of that shift can then approve or deny the shift trade right on the app. This saves time, and is a great deal less effort than having to make phone calls all day to find someone to cover a shift. Myself, as well as my team, highly recommend this software to anyone or any company in need of a game changer. This software will be the tool that helps you and your team get to the next level.

Recommendations to other buyers: Great software overall.

Jolt has revolutionised the operational aspects of our business.

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Prior to Jolt, two of the biggest frustrations in our business were time spent on scheduling and finding out that simple operational tasks had not been completed. Jolt has solved both of these issues.

The employee app with functionality to set availability, request shift swaps and holidays has streamlined the whole scheduling process and freed up important management man-hours.

The lists functionality is invaluable and has revolutionised the operational aspect of the business. Being able to create tasks ranging from daily cleaning right up to annual audits has allowed us to pre-plan the whole year knowing that nothing will be forgotten. The notifications and review section has created accountability that would not be possible without this software.

I never imagined we would have such control and visibility of the day to day running of the business.

Cons: I believe a few tweaks could be made to the time clock and scheduling and I would love to see an area specifically made for inductions and training.

Overall: - Increased efficiency
- Accountability
- Tangible statistics on operational performance
- Ability to compare site performance
- Notifications when important tasks aren't completed
- Improved communication with team
- Ability to support management team without being on site
- Flexibility to easily change operations
- Autonomy for management team to create their own lists to improve the running of the stores
- Complete visibility of the operations in the business
- Streamlined scheduling

Great Tool!

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that this helps eliminate the paper in the store and requiring the manager's to "proof" every little part when they are busy managing the shift. Time-stamps are wonderful. The modular ability of being able to build what you need is great. Setting up pushes for the lists and forms at specific times is a great tool to help keep the team on track daily. I appreciate the notifications that I can create for any form. We haven't yet utilized the point system, but our team is excited to use it in contests. I anticipate it will be a great motivational tool.

Cons: The build-out for getting it functional was time consuming. I did not have any templates to work from. If I had those, it would have been much more streamlined, but would still require an investment of time.

Overall: We have been using Jolt in our restaurant for about a month. The setup took a little bit of time, but once that was complete, the use of it is great! I love how modular it is. Even within the same company there can be little differences between locations. This software realizes that. The options available make it functional for any paper list, form, etc. Not to mention that every action is time/date stamped! It is great to know when things are actually getting done.

I also really appreciate the "real-time" view that I have into my operations even when I am not physically there given the push notifications and range alerts that I have set up. We have been able to mitigate a few situations that weren't being highlighted given our previous methods of data collection and were being overlooked.

The price is right where I would expect it to be. The value is great for the product, service, and online information.

Recommendations to other buyers: It is a powerful tool for your business. As with any big tool, you can't usually just pull it out of a box and expect it to work. There is always a time-period of learning, adjustment, and fine-tuning. That said, that process shouldn't take an overwhelming commitment on your part. Get help if needed... this tool is worth the upfront learning curve.

Very functional, Easy to Use and a great tool for communication

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I am able to customize it for my restaurants needs. We have a lot of information and to be able to have one platform to trickle that information down is easy. From the lists, to labels and bulk imports, it is very easy to use. I also really love their customer service as they are always willing to answer any question I have, big or small and they really value feedback from "in the trenches" and strive to provide us the functionality we crave in this platform. I help establish this platform for several restaurants and file sharing and information is so easy in regards on how to build it, share it and import it.

Cons: Honestly, nothing. Every time it seems to get close to being "outdated" or not as easy to use, they ask for a call so they can help walk you through an update. They ask for feedback and listen so most of our needs are met and are done so in a timely manner. They make me feel like our restaurant is the only one they work with however I know they take feedback from many many restaurants and it helps to know everyone's concerns and voices are heard.

Love it for our food trucks & catering operations

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use Jolt to manage the operations for our food trucks and catering services. Since we are totally mobile and often have many events occurring simultaneously, the Lists feature allows for greater oversight and accountability when it's impossible to be everywhere at one time.

Jolt has greatly improved the communication between everyone in our team by utilizing the Announcements features. I love that information can be instantly sent out to our staff, we can verify that they read the information, and, most importantly, that they understand the information by requiring quick quizzes based on the topics covered.

Moving away from traditional pen and paper checklists and cumbersome communications binders has been overwhelmingly embraced by everyone.

We have also seen a reduction in our food waste by utilizing the Date Code Labels. Marking our food items with a clearly readable expiration date has greatly improved our "first in, first out" practices. Additionally, stamping each prepped item with the name of the staff member who prepared it has forced greater accountability that all food items are prepared correctly (and allows management to address individually anyone who needs re-training on preparing a specific item).

Lastly, I can't say enough good things about Jolt support. They are extremely responsive and helpful when questions arise, and the application is constantly improving with new features added based on customer requests and feedback.

We have used Jolt for a little over a year now, and I wish we had started using it years ago!

Jolt is a NO BRAINER for serious restaurateurs

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to measure our success or failure and the ability to hold people accountable down to the minute and second an item was completed.

Cons: You will "nerd out" and want to do nothing but write Jolt checklists all day long.

Overall: Before Jolt we were using those ancient relics known as paper checklists. Accountability for completing those checklists was a constant battle. We were literally throwing money in the trash when checklist items were missed or ignored. NOT ANYMORE. Not only does Jolt provide superb accountability and reduce pencil-whipping to a bare minimum. The team members love it! Nobody wants to work in a restaurant that's living in the past with outdated paper checklists. Their are too many great features within Jolt to rave about every single one of them. (and they constantly add new features and functionality.) But I can tell you that we save WAY more money than the minimal cost of this program. Productivity is up, accountability is up, cleanliness is up, morale is up and profits are up! The product date labeling feature in Jolt is worth the cost on its own. Do yourself a favor and take the time for a demo on the program and see for yourself. If you aren't on Jolt, chances are your competitors are and you do NOT want them to have this competitive over you. I just can't say enough about how much I love Jolt!

Recommendations to other buyers: It is a tool, and a tool is only good if you use it. So, get it and use it! You won't be disappointed.

Jolt Zebra printer

Sep 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Pictures and date stamps that keep employees honest. training new employees is a breeze.

Cons: Lack of ability to personalize to individual locations needs or preferances

Overall: I have been using our new printer for Jolt and I LOVE IT! I really love the fact that every item prepped now is labeled with who prepped it, when they did so, and the EXACT time of expiration. The fact that it uses the internal clock to time stamp items is amazing. This keeps everyone honest. There is no fudging times or dates to ¿extend¿ foods shelf life.
The ease of use is incredible. I mean there is not much more to say on that. It took us a couple of tries to figure out the best way to label our items received from Sysco but then a simple answer occurred to me. Before even starting to put up the truck, simply read the invoice and print ALL labels needed and it is a breeze! After that more specific labels can be made using the ¿custom label.¿ We use it to mark the weights of our meats so now daily inventory is a snap. No more trying to decipher messy handwriting. I have even gone so far as to use it to label items for caterings to give things a more professional look.
I do wish that custom labels could be saved for repeat use. That is maybe my only complaint about this printer. I keep it in my office to save it from the wear and tear of daily kitchen activities. It is an extremely helpful device that has streamlined our labeling and made it much more effective as well. Having this now and using it all day every day, I hate to think of life without it.

Thank you,


Recommendations to other buyers: keep working towards AMAZING!

Not quite perfect but support is excellent and they take on board suggestions for changes

Jan 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The scheduling side is excellent. Easy to use from both our employees point of view and payroll. Great record keeping.
The list creation is sometimes a little confusing but support is always quick to respond and very helpful. The lists are a great tool for staff and we have found that being able to adjust them as needed to get the best result from the staff members actually responsible for completing the lists is pretty easy. We supply and sell food onsite to our guests which brings with it all sorts of food hygiene expectations from local government and a large amount of record keeping for this. The lists we have developed allow us to complete all requirements on Jolt with easy access when needing to audit the results. All staff find completing them easy. Auditing the correct completion of the lists by staff is also simple. This leads to higher compliance and can also be used as a performance tool with staff management.

Everything in One Place

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: The lists capabilities are currently the biggest benefit to us, but we have also started testing the Zebra printer and scheduling.

Cons: We like the scheduling feature but since it does not integrate with our systems, it's not the best option for us. I would also like to see more customization for the way lists can be configured, such as conditional formatting and more that one measurable under a parent item. More customization surrounding notifications would be helpful as well.

Overall: We now have 40 locations using Jolt for our daily checklists and logs. It is great having quick access to any list or food safety log in a matter of seconds. It has improved our team's accountability in getting the necessary details completed accurately on a daily basis. Not only does it help set the restaurant up for success in serving our customers, the Health Department also appreciates our electronic temperature logs!
Some features I would like to see improve are capabilities within the way lists can be setup, such as conditional formatting and multiple items under a parent item. I would also like to see more customization around notifications. The notifications are one of the best features of Jolt! The goods news is, the Jolt team is very receptive to feedback and always tries to make client's ideas come to life.
Overall, I would highly recommend Jolt to any restaurant looking to streamline their systems and eliminate all of the paper and clip boards!

Allows me to successfully operate multiple stores without having to be in every store, every day.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Jolt gives me time back everyday, by allowing me to easily review each checklist from my computer, no matter where I am at. This ensures critical maintenance tasks are being completed on a daily basis, saving both time and money on potential costly repairs. The list feature, helps me confirm temperature logs are being completed, the ice machine is being cleaned routinely, and much, much more. I use the list feature to ensure deposits are being made daily, I can see the deposit receipts stapled to the end of day summary's without having to be at each store.

My employees love the labeling machine! The labeling machine saves time and money, by offering a consistent, streamlined labeling process. Receiving orders takes much less time. Previously we were manually filling out labels, which took up to 20-30 minutes, two times a week. With the Jolt labeling we don't have to worry about incorrect dating, or wondering who labeled something. We go through a lot less labels as well.

Cons: I would like to see the schedule linked to the lists. Besides that, Jolt has been a great products and given me back so much time, and less worrying about something getting done.

Streamlined Management Processes

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Jolt takes your everyday tasks and lets you create checklists that managers and team members can complete while at work.
Team can earn points for each task completed, helping to create motivation.
Jolt food date labels are extremely cost effective (we saved on labels alone after switching from another labeling company).
The wireless printer is awesome! Print from any connected iPad in the store.
We were able to get rid of all the different binders and papers we had and just go with a single iPad in the managers' station.

Cons: I would like to see better development on scoring. I would like to be able to view score in a category (such as cleanliness) and compare this week to the week before or last month to current month. Scoring is a huge opportunity that needs more development! Also, there's no way to "clear" a checklist without checking it off (sometimes leads to someone just checking everything off to clear the list). Once a list is no longer applicable, it would be better to just clear it rather than having to check every item.

Overall: Cost savings on labels.
Time saving on tasks.
Team is more motivated.
Training is easier with a streamlined process.
Food safety is easier to implement with simple labeling process.

JOLT- A fantastic piece of software

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works

Cons: Login could be a touch faster as you need to find your name.

Overall: We engaged Jolt to eliminate our daily paper checklists in our franchise business.

We had looked at a number of solutions and decided to give Jolt a trial. The software is extremely easy to use from the back end, user friendly on the front end and bug free.

We do no have any issues with glitches and it synchronises within seconds with new updates.

This means we can update the whole group in a matter of seconds. Staff don't even need to be notified of small changes to lists . We can control duties simply by adding them to a list and as the staff work through they may stumble across a new item.

The system ensures accountability by giving each staff member a login. Lists can be reviewed at any time by allocated mangers/higher access.

We also use Jolt for all audits. i.e safety, presentation, cleanliness etc. Each store then receives instants feedback and a total score via email automatically. Managers can then look through their weaknesses and work on getting them corrected.

Usually this process would take personal from head office to communicate and follow up.

I have never written a review as i'm often time poor but this piece of software and support from Jolt is fantastic and worth every cent.

Jolt your business

Apr 03, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Likely

Pros: IOS (although would be nice to have it run on Android too,) great at tasks / list management.

Cons: Bad UX design both on client and web / back end. Communications (announcements) requires time clock use (i have submitted this several times). Cannot assign tasks to security groups (only allows individuals), reporting on client is rough. A bit better on backend, but still challenging,.

Overall: I have been using Jolt for around 3 years. I have also encouraged many other to use the product in operating their Quick Service restaurants as I feel it is an amazing operational tool.

Prior to using Jolt I was creating my own intranet to manage tasks, projects, employee details, etc.

Jolt could fulfill all of these requirements and ran on IOS making hardware implementation simple.

I have seen the feature set grow over the years and am confident the product will continue to evolve.

Recommendations to other buyers: If you want to go international I suggest you improve the lite app (inc android) to allow push comms notifications.

Capterra-loader

Purchased the Jolt labeler to label in process product, but we are using it for so much more!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Cons: I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Overall: Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

A Step Above the Rest

Jan 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The user interface is very user friendly. We are able to adapt almost any tool from Jolt and find a way to apply it into our current procedures. They staff has become more efficient at their duties, and we know that the feedback provided is secure and accurate.

Cons: Nothing!

Overall: To start off, Jolt has become a major part of our daily operations since we decided to partner with them. From the extensive amount of checklists, to the sheer number of daily users, Jolt has been able to deliver a user friendly and efficient experience to our staff. Support from the Jolt team is amazing, as they help guide you through your initial training and ongoing training as you continue to learn the functionality of their system. You will be amazed at how many applications you can now use Jolt for. They are truly with you every step of the way. If you are in search of an operations software platform, you have found your answer! Jolt is perfect for the job! We have been able to operate with increased safety and our park leadership has been able to more effectively and efficiently perform their duties.

Recommendations to other buyers: In the future developments, we would like to see the ability to print/export multiple forms to a PDF in a single click or selection process.

Jolt Review

Apr 04, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: It is a one stop shop for many business needs. Jolt offers so many different functions that make streamlining everything easy.

Cons: This software is more complex and difficult to navigate than any software we have ever used. I don't care for how the scheduling is set up. For example, if we want to change one person's shift, you must first unlock the schedule, change the persons shift, and then publish the schedule again, which notifies every single employee every single time someone else's schedule gets changed. On when to work, all you have to do is click on that person's shift, change it, and once you hit save only they receive the notification.

Overall: The support staff has been beyond amazing in supporting our company's first few months on Jolt. She is extremely helpful and doesn't mind walking us through various process multiple times. Jolt is great because of how much it offers, and how many functions you can use it for. However, although she has gone through and helped us out immensely and spent a lot of time getting us started, this system is not easy to use right away. Most functions have so many steps and options that it becomes confusing and overwhelming. I would like Jolt more if it was more user friendly. Overall the product is great, I would like it more if it didn't take so long to figure out and didn't have so many complex options.

Recommendations to other buyers: It's great software and offers a lot of useful features, but it takes a long time for each person to get trained and able to use with ease.

Capterra-loader

Jolt transforms our workforce into an efficient well-oiled, agile machine

Feb 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Jolt has given us visibility into our day-to-day operations. It allows us to see where we exceed and where we fall short. Jolt provides the mechanism for operational efficiencies which can't be achieved with paper checklists. We love that we can organize every day in advance and ensure we're in compliance with food safety practices using checklists, food labels, and temperature probes. Jolt is our future manual for franchisees to perform their day-to-day operations.

Cons: Bluetooth label printers don't always connect but this is more of a hardware issue than Jolt's issue.

Overall: Massive operational efficiency.

My experience with Jolt has been amazing. The team made the setup of our 3 locations a breeze.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The support you get from the Jolt Team is great. They are quick to respond to any questions or concerns. Scheduling now takes us half the time it did before. We manage multiple stores in two states and this system has made us much more efficient and able to hold our team accountable for task that need to be completed on a daily, weekly and monthly basis. We also save time and money on training and daily operations by using the Jolt dating system and printer.

Cons: Our goal with Jolt was to eliminate paper (Time off request, School Schedules, Checklist, etc.) and it has been able to do that for us. The last thing we are converting to paperless is our cup count form. Travis was able to help us build one in Jolt but it would be even better if the list would calculate the totals. To setup up everything does take time but the bulk importing and ability to assign list to multiple locations makes it much easier.

Very practical software for any business needing to organize staff schedule

Jan 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use to create and send out the staff schedule and the fact that it's mobile friendly for all the staff to use anywhere. Nobody can miss a shift because everyone carries a phone these days :)

Cons: When creating a template for the whole staff schedule and using it for a following week, you're able to easily create the template but implementing it in the following week doesn't allow the shift blocks to be assigned to the same people as the previous week. The shift blocks copy over but don't get inserted under each employee as was copied from the template creation feature.

Overall: ease of use and organization

Excellent software to help keep you in control of your business

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Jolt software gives you everything you need to manage daily, monthly and ad-hoc tasks for your team and helps your team keep track of what they should be doing. I found the setup to be very easy and straight forward Jolt customer training and online training videos are excellent and make the entire process very easy. Depending on the number of departments you have (we have 5) I would suggest rolling this out to one or two departments at a time and use their feedback to fine-tune it before rolling out to others. I also found it easier to initially set up just a few checklists to get the teams use to them before adding more and I would strongly recommend encouraging team feedback.

Jolt offers very good value for money for a number of features it has and the support is excellent from the Jolt team, we had this up and running within two weeks of signing up. The software is very adaptive and I would say you are only limited by your own imagination on how you use it.

Cons: Not a lot to be honest! I think it would be great to see some more functionality added to the logbook to flag issues to specific people.

Overall: giving me greater control of my teams, helping control our H&S and giving the teams the ability to manage their days better.

Jolt has helped us create accountability in specific areas of the business.

May 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The interface is smooth, and users who are completing a checklist or task are able "check off" items with ease. It can be set up to be crystal clear on the expectation and purpose of a specific checklist. It allows all checklists, daily, weekly, monthly tasks, etc. to be in one consolidated place. E-mails can be generated and sent to key-leaders with not only the results of a checklist, but if a checklist is late, or has not been completed. As a high-level leader who is not in the operation daily, this helps me track our progress and put a pulse on the accountability my leadership team is holding the team to.

Cons: The end result is the best - all checklists in one place. The creation process can seem daunting, but once you have the hang of it, it is relatively easy.

Overall: Labels and one consolidated place for checklists.

Jolt: so good it Hurts!

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, and teach. Does exactly what I want it to, easy upload and great program for restaurant accountability-

Cons: I would like the program to coordinate with square software to track sales and labor through the schedule- that would be amazing.

Overall: Jolt is amazing, I've used it with several companies that I have worked for and it is the only program I CONTINUALLY RECCOMEND! Great program and even better customer service!

Recommendations to other buyers: I personally would like the ability to write on the photos- circle items in photo during the audit to point out to franchise owners and then submit the photo when I swipe it-

WOW! What a great additiona!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: Data entry when establishing - but now I find out that Dan would be willing to set that all up for me, so wish I would have had him when we first started using JOLT! :)

Overall: We were struggling with the ability to track who was doing (or not doing) what with our checklists and systems. JOLT has truly given us control over what our restaurant looks like, how our food is prepared, and how closely we are following health department regulations. We are now able to hold our employees accountable when the job is less than our expectations, as well as rewards those that are going above and beyond what is required. Anytime I have had any questions or issues with the product, Dan has been able to answer all my questions and point me in the right direction. I strongly recommend JOLT to anyone who has employees! :)

Recommendations to other buyers: If you are struggling to get it all set up and running smoothly, don't give up. It DOES work, so just keep working with your account representative and get it the way you want it.

Finally a way to get stuff done

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Accountability of staff, seeing what they are saying they are completing. Getting list done.

Cons: Nothing really, it's a great program and easy to use

Overall: Jolt helps you put accountability back into a check list. Having had opening and closing check list before, Jolt has transformed these into actually getting done. Requiring staff to scan, take pictures, or record certain items has moved us to getting the list completed 100%. It's as if I am there with them to ensure it gets done. This is probably the best product that I have used to ensure our systems are completed 100%, Jolt is worth every penny!

Jolt has made the day to day operations in our restaurants much more efficient!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: As supervisors of multiple food service restaurants it is easy to miss crucial information. With Jolt, when a piece of equipment is temped out of range or a safe does not balance we are automatically sent an email and made aware of the issue. This prompt notification allows us to ensure corrective action is made immediately.

Cons: The only con we have noticed is that the app cannot alert you a list has become available unless the app is opened. This has caused some of our managers to forget to do lists. We have found a work around by setting alarms on the iPad reminding the management team that the list is now available to complete.

Overall: We are able to track temperature and cash register balancing history easily and remotely. For example, if our maintenance team asks if a piece of equipment has been staying in temp, it can be easily checked by reviewing the history of temperatures for that piece of equipment. As supervisors of 7 food service locations, Jolt also allows us to monitor the balancing of our registers remotely by having an email sent any time the store does not balance. It also allows our management team to complete store checks every shift to ensure that the store meets company standards. This has made for cleaner and safer restaurants.

Very helfpul, very convenient!

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love that this can be an app where Employees can easily access their schedule, release, switch, and pick up shifts and even request time off and change their availability. It makes very important information so simple and easy to communicate. I just love this, we use it a lot for work.

Cons: I just wish the times are in 15 min increments instead of only hourly. Makes it easier to check how many people is scheduled per 15 minutes at a glance.

Courtney Lauti

Sep 13, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It take a lot of time off of the managers plate. Its a valuable tool to get items done and in a timley manner. Keeps you informed on productivity if the team members and lack of.

Cons: Wish there was a better platform for training. Would like a video option on check list sections. I would like to be able to pull up a team members name and see what they have done and still need to test on and scores.

Overall: We use this tool as a check and balance tool. Jolt works great for that purpose alone. I also use it as a training tool for my locations. I wish that Jolt had a better tool for that to track it better by just the name of the team member.

Recommendations to other buyers: Training program needs to be developed.

Jolt contributes to "Brand" excellence

Aug 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Centralized master library of data which can be customized to our specifications and rolled out through technology that all levels in the restaurant can easily use to do their role.

Cons: As an emerging national chain and being a front runner in the use of technology to assist our growth, Jolt offers a suite of great tools and we are pushing for enhancements that will make our use even better.

Overall: As a fast growing national franchise, being able to replicate quality and customer satisfaction is paramount to success. Jolt provides a platform which allows our restaurant to quickly replicate consistency for our franchisees which turns into providing our customers with the experience they seek.

Recommendations to other buyers: We have found that the team at Jolt is very open to listening to needs and have been supportive in helping setup and launch the systems with our brand.

An excellent Balance of ease and efficiency!

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick learning curve. Communication and notifications for management.

Cons: Software is still in development, the more we use the more features we want! Scheduling for multiple locations is not where it could be, but they are working on solutions. The reporting could be a bit easier to pull data and comprehend.

Overall: Jolt has changed the game for Balance Grille's daily operations. From opening and closing procedures utilizing the "Lists" tab, to posting announcements and keeping recipes and training videos handy in the "Info" section. We also use the "Log Book" by leaving notes/comments in the checklists, opening another channel of communication between staff and management. Jolt has helped us keep employees on task and held accountable for their work in ways that benefit our bottom line and daily proficiency.

Recommendations to other buyers: Start Slow and Build the Jolt Culture

Great labels! Haven't explored other things

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Labels are awesome! I honestly don';t have much experience with any of the other features.

However, the labels save time. They are super easy to use. And my team members put labels on everything willingly without grumbling

The customer support has been awesome when I needed printer assistance. They updated the user interface to assist us! Great all around

Going Digital

Mar 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We just recently started using JOLT in our facility. The process to build checklists and temp logs was painless. Adam has been a great support with weekly follow ups and always available in between those check points for any additional assistance. We are running JOLT out of one restaurant right now just to work out any kinks and ensure our team has a solid grasp on the program. The program is easy to use, especially with using the bluetooth thermometer that automatically records temps right to the ipad with a push of a button. Since adding adding JOLT we have reduced the time it takes a cook to record temps by over 50% and our cold food complaints have reduced and food quality scores have risen. Here are a few suggestions and requests that we would like to be added or available in the near future. 1) a thermal bluetooth thermometer 2) a dashboard feature for the Review category, it would be great to have one spot with key information 3) email capabilities for reports and graphs 4) adding an alert function for when the ipad has not synched in an X amount of hours or days 5) offering an ipad carry case with a neck/shoulder strap. We found one that is durable and the manager or chef can wear carry on them while making rounds, it is the best thing. When it is sitting on the desk, it is out of sight out of mind lists were always overdue or not completed. since getting the shoulder strap, our completion percentage continues to go up. We look forward to adding our next location and starting them on using JOLT soon.

A great program that works with a growing business. It was very easy to learn and to train employees

Jul 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Quick login, neat site, great customer service that is always looking out for us. The program is simple enough to train other employees in just a few short minutes.

Cons: The back end of the site took a little while to learn. Settings and managing lists can be a bit confusing to find, but once you do, you don't forget it.

An indispenible part of our service excellence!

May 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product really helps us optimize our retail staff productivity and remain engaged in their jobs. Task are easy to manage once everything is set up.

Cons: Would love a feature to more easily manage maintenance schedules on a large number customer equipment (ie. rental bikes).

Overall: Less micromanaging. More productive staff.

Well worth the money and absolutely perfect support

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is indeed an user friendly software, yet it is also very powerful. The first time I was introduced to this software, I thought I would take a long time to learn because this software has so many features. Well, I was wrong, I took only a solid 1 week to build all of the basic things and use the software fully. My super helpful trainer, helped me to get through all of the introduction process and trained me so that I can start using the software ASAP. Knowing that building an account from zero was not easy, but He really supported me all the way. Big thanks to him that I am now able to operate this software maximally and teach my colleagues to use this software as well. This software is highly recommended specially for the Food and Beverage Industry.

Cons: This software does not provide other languages (besides English) for the users, so it will be difficult to use for the users that are not English-spoken.

The Jolt Software has changed the day to day operations of our store for the better!

Jun 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's easy to use with so many options to be able to use at our store. We went from using so much paper to using iPads. Scheduling is so much easier and takes way less time than any other software that I have used.

Cons: Sometimes a little glitchy with both apps and the website. I have had days where the lite app has crashed and we weren't able to find our schedule; however, it was quickly resolved.

Overall: Faster scheduling, easily accessible checklist, bluetooth printer

Versatile Program!

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The versatility of the program. I can customize the reports and lists to my liking. Tracking my employees work and I can keep them accountable without adding payroll hours. The managers love the program as well. Cuts hours off of admin work.

Cons: The time clock function should be able to export the values into an excel sheet that is easier to read. It should also show break times and total hours worked for the day. Making payroll much easier.

Overall: This program has changed the way I evaluate my business. It keeps employees accountable for their work while tracking various audits I do. It was a little daunting at first, but Sarah was there to walk me through the program in its entirety. Multiple follow up calls and questions answered on the fly.

Recommendations to other buyers: Keep up the good work. Looking forward to further updates to the time clock feature. I would also like to see a function online that would let me use the program as if I was using the ipad. I don't visit my stores everyday which means I can't see the changes I make in real time. Only receive feedback from the managers.

Simple, Streamline Efficiency That Makes Operations Manageable!

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We've been using Jolt at our quick-service restaurant for the last 6 months now, and operations have never been better! From controlling things like cleaning and opening/closing priorities through checklists, to managing food rotation and waste, we've been able to save money!

Jolt offers a simple, easy to understand user interface that exceeds the needs of our restaurant operations. The checklists and reminders allow staff to be more engaged in their responsibilities and take more ownership over their work. Training is easy with the ability to create videos and photos that teach staff new concepts as they roll out.

The labeling tool has cut down our prep time for food immensely. No more do we have to worry about taking 20 minutes +/ day just labeling our product as it's prepped. We also no longer have to worry about proper product rotation or expiration because the labels leave little room for error. Customizable labels help us to keep things organized as well!

Overall, Jolt has been an almost priceless addition to our store. Since we have implemented it's software fully, with the help of their dedicated and knowledgeable customer support staff, we've been able to increase productivity, decrease costs, and create a more uniform and consistent operation in our store.

I highly recommend this product to anyone in need of help creating, implementing, and maintaining a strong, centralized standard of operations in your business.

Super easy to use

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It works great at everyone being able to see schedules and being able to switch with someone or pick up extra shifts if needed

Cons: I'm not sure if this can be done, but simplifying the processes so that it is a bit more user friendly would help a great deal.

excellent performance management software

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: the software is easy to use and very good value for money spend for a performance management software as well as attendance management and administrative program.

Cons: the software is working only with apple devices only. I would like them to start this software available on android

Overall: we have improved performance and productivity increased by 25% in last year. we will expect our productivity and job performance to increase over 35% this year

Awesome tool

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It has made my job as a manager more easy.

Cons: There is sometimes when it takes a little longer to load the lists, but it could just be the wifi connection.

Overall: We have been using Jolt for the past year and it has significantly improved the quality of our operations. Not having to do any paperwork and having easy access to our files has made my job as a manager much easier.
We have training modules for our associates, we can control our food temperatures better to be in compliance with the health department, we can assess the quality of the restaurant operations and much more.
I am very satisfied with the support we have from Jolt whenever we have an issue or we need to add or remove lists.

Recommendations to other buyers: No.

easy to use

Jan 16, 2018
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: i like how it automatically sends us emails to show us our weekly schedule. request for time off or communicate with your boss is effective.

Cons: that it doesnt send daily text reminders or sync to your calendar on my iphone, i have to input it myself or open my email to view my schedule

Overall: ease of scheduling and how it lists the employees, the are all consolidated on one page which makes it easier to find their contact information

Has helped our company become better at their jobs in so many ways.

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The scheduling feature is great. My favorite are the lists. It has made our employees better and more efficient at their jobs. They are more engaged as well when opening and closing.

Cons: Seems to glitch too much when working on the schedule. Fortunately once the schedule is published it's pretty flawless but while working on it can be slow, freeze or move shifts to wrong cells.

Great service for a great price!!

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Using Jolt has been one of the best additions we have made to our business. It has made training new team members 10x easier and faster. We no longer have to micro manage everyone because of their awesome list feature. Because of the list feature we have been able to cut our closing time by 25 mins, so almost in half.

This company is great they are very willing to work with you and make sure you are using the full potential of their software. We have had a wonderful experience especially working with Mike he has been super patient and anytime I have a question I know I can call him and get an answer, which is very reassuring.

We are excited to be apart of such a great company who is going places.

Like the product, want to see where it grows

Nov 02, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Accountability made easy. I don't have to reprint to do checklists all the time.

Cons: It's not always intuitive for staff. The sweep button should make clear what it does. Also some buttons are too close to each other. Like the "correct answer" and red x button are too close on top of each other. They should be side by side to elminate accidents. I've also accidentally made a list inactive when I meant to click save. I'd spread them out a bit.

Overall: I really enjoy using this service. One thing I would say is that it's not super intuitive for staff. I don't know why, I think it's just intimidating to work around the site. One feature we'd like to use more is the announcements, but since we don't use that timeclock, it's a pain to ensure employees are clocking in/out.

Also- a management review feature would be nice. They could do a walkthrough on the list the next day. Add or remove points, make comments, etc.

I wish there was a way for staff to see comments when they login.

Recommendations to other buyers: I think a feature request place would be worthwhile.

Great for Accountability

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lists

Cons: Non- integration to the rest of our system.

Overall: We have been with Jolt from close to the beginning. We have just loved the option of having a paper-free solution to our list that can offer real accountability our team. Jolt keeps adding additional feature as we go the are helpful.

Very helpful on a daily basis

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The LISTS part of the software is so useful for everyday activities that need to be completed at work

Cons: If you are a "sub-user"you cannot edit nor propose an edit of a superior user-created list or content file

Excellent.

Sep 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Jolt does a great job of holding people accountable for completion of a check list. Great companies do the same thing again and again. Jolt helps. Best decision that we have made in the last couple years.

Cons: Works as I want it to. Jolt doesn't work on android tablets but that is no big deal as Ipads can be used.

Overall: Jolt helps us get the check list and the job done.

Systemisation at its best

Mar 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Scheduling is great and easy to use. The systemisation use in our workplace has been excellent.

Cons: There are a couple of things still waiting on in the features of Jolt that we really thought were no brainers but have not been added yet. It is easy to ask for features to be added and they seem to do this as quickly as they can.

Overall: Great system to use for scheduling and systemising the workplace. All staff, regardless of level, find it easy to use and understand.

Recommendations to other buyers: Make sure you take advantage of the training and us the online help as this has worked really well for us.

Great Customer Service

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that Jolt has many different functions and uses. I can use it to train new staff, my current staff uses it daily for their checklists, I use it for reporting and scheduling as well. The customer service is very helpful!

Cons: I do wish there were a couple other functions, one being a "crib sheet" which would be automatically emailed daily with that day's staff.

Overall: I think the most valuable feature is that I can use this for training. I can put in training videos, photos or documents to ensure my staff is all trained the same way!

Jolt Review

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to take pictures within the list to help with coaching.
The Zebra printer is amazing for date coding.

Cons: When a location has poor Wi-Fi it affects Jolt. This isn't a Jolt problem, it is an us problem, but it can be frustrating.

Overall: Overall working with Jolt has been great. I have noticed a change in our restaurants and the management of the teams within.

Recommendations to other buyers: Just keep working towards amazing :)

Outstanding & solving our schedule problems.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The results. We are saving up to 80 hrs per week over our previous scheduling process (35 Emp - retail). Once it was set up, the ease of going week to week, making changes, interacting w Emp's through the app has made a big, positive difference. Additionally, the Jolt Team helps you set up & learn quickly. They do outstanding work in my experience.

Though I own the business, I now open w 1 other, have reduced staff (including mgt) & I can reward diligent, productive emp's w avail hours. No one will watch your business like you do - Jolt lets me do that. We are also implementing other Jolt features now, for better control of work quality.

Glad to have found Jolt!

Cons: Some future features will help us in our application, but our method in Jolts existing functions work fine.

Overall: Profitable results & ease of managing emp's.

Everything in JOLT works as represented and Customer Service is Awesome

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Provides good documentation for our quality control and safety programs. It has extreme customization and it is easy to print out the inspections for the night crew and the users are happy with a program that is quick and easy to use.

Cons: There really isn't anything I don't like about JOLT. It does have a learning curve but the customer service makes that much less painfull. Once you get the idea of how the programs does things it does make sense and is quite easy to follow. I have several people using the program who are very resistant to having to do the checklists and inspections and they even are happy about having a program that makes the process quick and easy.

Overall: It has allowed us to streamline and better document our Quality Control Program and our Safety inspections. We now can be ready and efficient in providing needed information to any state inspections that we have.

Everything I need with nothing more that I want

Nov 01, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Multiple skill sets, coverage count, copy week and trades.
Unavailable times and Preferred work times are repeatable and end on certain dates.

Cons: Can't trade only a part of a shift.
All trades must be approved manually.
Load times are terrible.
I can't copy one week across multiple weeks in a batch copy or anything similar.

Overall: Jolt allows me to schedule multiple skill types and check coverage for each skill. I can check an employees daily hours as well as weekly hours to stay compliant with student employment regulations. The copy schedule feature is nice for week to week scheduling, but is really slow for more than one month to copy across each week. Jolt loads REALLY slowly when you get larger than 50 people on your team with multiple shift types. Loading is the worst part of jolt. I spend 25-30% of my time on their site loading.

Recommendations to other buyers: Works for small teams. Is a nightmare for large teams of students who frequently trade hours and have study groups, exams, and classes to work around.

Capterra-loader

Fantastic App that helps us keep things in order!

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Pretty clear and easy to use once you get the hang of it. Totally indispensable to keeping an operation running smoothly.

Cons: Wish that the software had the ability to alert if there was an exception- i.e. Air Conditioning in working order? Yes/No (if No, notification is immediately sent to Admins)

Overall: Stabilize operation on a micro-level

Jolt has transferred the responsibility of completing tasks to the employee.

May 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The options when it comes to making checklists. Notifications to the employee and supervisor. The time clock and time off functions. Making the lists have transferred the responsibility to be on the employee instead of the supervisor having to check on tasks constantly.

Cons: Not being able to create specific assignments per employee without having to assign each an individual role. Don't like that other employees can't see when other people are off without publishing the schedule.

I love JOLT! Helps us keep a clean and orderly restaurant!

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to add lists and to communicate with employees. I also like how once a monthly or daily list is created, it just pops up automatically.

I have been looking forever for software that had all of the functions that Jolt has.

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the accountability that Jolt creates for my staff. The label maker is great. I also like that I can get a notification if one of my coolers is not holding temp.

Cons: There are a couple of features that I would really like to see added. The first would be a timer that you could set inside of the lists. For example, when we are cooling hot foods, we have to take temps at specific times and track them. Right now we have to set an external timer and it would be a cool addition to be able to do that all in 1 spot. The second would be to have the ability to copy a list template and modify it from the clone to another template. We have lots of lists that are very similar in the setting we need and just repeat on a different day, like daily cleaning tasks, and it is somewhat time consuming to create each template from scratch.

Lynn Lee Dairy Queens

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Notifications, Product labeling.

Cons: Calculator feature not available.

Overall: It is an awesome way of keeping our team on their toes on ensuring all areas of pride are being done in a timely matter. If for some reason they do not complete their tasked assigned by jolt, we get a notification on what items were not done so in return we will call or text the manager in charge to see why they were not complete. Supervisors also get the notifications on all incomplete tasks so they can also give us a friendly reminder when tasks are not complete. We also have access to a printer which gives us all labels needed for the HACCP program which makes labeling all products much easier. It would save the company in us going paperless since we would not have the cost of printing out red books. I like the several features like upload pictures, Commenting, sending messages t the team. Customer support has been very helpful to us and he is always keeping up with the workflow. Overall it has been an AWESOME experience.

Recommendations to other buyers: So far the experience has been AWESOME!!!!

The program is great once you take the time to build your forms and lists and add you company docs.

Aug 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Allows for a single employee operating system. It becomes the go to for everything from clocking in to training to everyday KPI tracking.

Cons: There are no intergrations. So the data that is filled out in Jolt stays in Jolt and needs to be manually extracted to be useful for inventory, job performance, KPI tracking...

Adding intergrations like Google Apps and QuickBooks would make Jolt the ultimate tool.

Overall: It replaces loads of paper and binders full of company docs and trading manuals.

Easy to use

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to track products . Easy to track the time & the date that when some one prep & who was the employ

Cons: We like everything about Jolt except we are having some technical issues . Its keep saying software update . I tried to reboot iPad but its still pooing out every time.

Intuitive to setup and use. Customer service and training staff are absolutely amazing!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fixed price per month per location saves money without constantly monitoring the budget. I had enough of the activating/deactivating locations and employees to save costs during non-peak times. We switched vendors and cut our costs by 200% plus we added functionality at the same time. That's a rare win-win.

Jolt is a software suite not just one software package. We have consolidated many daily operating functions into one product suite which not only saves money but gives the day-to-day users a consistent platform.

Cons: It would be great if managers could receive notifications about time off requests and other approvals through text and/or email messages. The push notifications work but some managers would prefer another delivery method like text/email.

I'm 43 and it's easy for me to use!

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of scheduling. It makes us quick for our scheduler which allows us to focus on our guest and not be bogged down with office work.

Cons: Not having the hours of your team available when you click on them. This would help when you are in weekly view and by role.

Jolt review

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Cons: If you have multiple content groups, you can't move things from one group the other. Everything has to be created from scratch, which is a real pain if 90% is the same from one content group to the next.

Overall: Spectacular product, easy to use, reduces paper usage, increases accountability, great for multi-unit

My experience has been phenomenal because my representative is beyond helpful and patient!

Mar 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That it can be configured to meet our specific needs is the best feature!
I also love the fact that I can email my representative for anything and she always gets back to me in a timely fashion. I like the ease of use for the employees as well.

Cons: It was a bit tricky to figure out how to upload a training video, but my representative was able to help me, and we successfully uploaded the video!

I love the various ways Jolt makes follow up easier

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's very easy to follow up on schedules, product labels, and completed checklists. I also like that I can add training material as needed.

Cons: equipment is a little pricey. At least in the beginning. Sometimes my downloaded videos wont play on the tablet

Awesome Product

Mar 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, functionality, and flexibility of the lists

Cons: would like to be able to customize the look of the lists - different colors and things like that.

Overall: We have 7 restaurants and we use Jolt to be able to "see" into the restaurant everyday with out actually being on-site. We have been able to improve the completion of our checklists and also improve the accountability aspect since we get a picture instead of just a checkmark. Overall Great product and very good customer support!

We use Jolt as a task management software.

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Jolt has streamlined our task-management and reduced our need for paper checklists, handbooks, and documents, reducing clutter. It is useful to have as a means of employee communication.

Cons: This software can be a bit confusing to learn, including learning how to navigating through all of the features.

Overall: We benefitted from Jolt by being able to eliminate the clutter of paper checklists, track team member progress, and communicate more efficiently.

Jolt Feedback

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The versatility and price

Cons: Some of the copy over features when copying from one content group to another makes it difficult.

Overall: We use Jolt for everything and really helps us keep on task. The costumer service is over the top too. very urgent and helpful.

Recommendations to other buyers: Love it!

A+ Customer Support- Lesley offered genuine 2nd mile service and remarkable follow through!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once it is set up properly, it is extremely LEAN and user friendly. Minimal training required for the average user. Accountability and quality are now more easily monitored.

Overall: Labels, tracking, checklists, accountability, and more! When I do happen to have a question for customer support, they have always gone above and beyond to resolve the issue and make sure I feel respected and appreciated as the customer.

Great Benefits Low Cost

Mar 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Onborading, Postings, Evaluations, Forms

Cons: Inability to create disciplinary actions within app. User friendliness is not as high as I would like. It took me months to figure out all the benefits of this software.

Overall: I love Jolt. The benefits far outweigh the cost. If I had to give a critique, I would recommend adding the ability to do disciplinary writeups for staff as well. Besides that it has everything I need.

Recommendations to other buyers: See above...

Great tool to keep the restaurant clean, organized, and running smoothly.

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything

Overall: We have been using this for about a month and I LOVE IT! It is a great way to keep the staff organized without feeling like you have to tell them what to do all the time. Since using this our kitchen and ice cream have been stocked and ready to go for the day on time and shift change and closing has been much easier. I no longer come into work with the staff complaining about what the shift before did not do!!! We are also using the date codes and thermometer and I love that too.

The scheduling has been great too. I was very nervous at first but it only took me an hour to get the scheduling down and now has saved me tons of time.

Customer support representative has been helping us with learning how to set everything up and run it. She does an amazing job! When we have questions she responds to us almost immediately through email.

Our entire experience with jolt has been wonderful.

Jolt makes training fast and easy

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to create a new list and add employees.

Cons: It can be difficult to delete a lost from the daily to-do checklist once it has been added

Overall: Jolt has totally changed our training process. Instead of primarily using verbal training we can now create training manuals, quizzes, checklists and performance reviews in jolt to assure that every new employee receives the same training and documentation. Total game changer!

Great Product, Amazing Service

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Easy to implement in-store
- Massive time savings from automatic label printing
- Higher compliance on product dating, FIFO rotation, and temperature logs from day 1.

Cons: - Labels only print in one color

Overall: Our organization was initially attracted to Jolt because of the wide range of services they provided. Now that we have tested the product labeling and bluetooth thermometer we are hooked. Jolt made the initial setup and content migration for our test account simple. Store level integration was seamless and the team loves using the platform. We look forward to rolling out into multiple locations soon.

Recommendations to other buyers: Multiple price points for different functions would be nice; temperature logs and label printing as a $20-35 standalone would be easier to justify system-wide than a $50/month suite that provides more than we need or would make use of.

Very easy to use. Great tool for success.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The scheduling is very easy to use and i also like the picture feature. There are not words to say how i feel.

Overall: simple tasks are easy to check on, and the app is very accessable from an ipad or phone.

Chick-fil-a Roswell Town Center Loves Jolt!

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how user-friendly Jolt is. I love the Bluetooth labeling and the checklist feature. I love how it alerts you by email or text message when a checklist isn't completed on time.

Cons: We sometimes have a little trouble receiving the text message notifications but I spoke with a Jolt representative today and they are working to resolve those issues.

Overall: The user-friendly Jolt has greatly helped our Chick-fil-a become an even more efficient and effective business. Through the Bluetooth labeling our kitchen has been able to save time and reduce waste. The checklist feature has been a great accountability tool with our team and enables us to be consistent in our processes. The customer support at Jolt has been excellent and I whole hardheartedly recommend this product to any business!

Jolt has helped me get my team of managers on the same page!

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It helps with consistency. It also is easy to review and to hold people accountable. It also allows me to communicate with my staff even if I don't see them everyday

Cons: Initial programming takes a while to get setup - but once it's going it is great. Once I got the administration part figured out - it was easy for my staff

Great choice for our team!

Apr 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that everything is in one place and easily accessible for the whole team!

Cons: I wish it was a bit clearer on how to set repetitions. It's a little confusing.

Overall: Jolt has greatly simplified our day dot process and made it more productive and easy to use for everyone. The forms and checklists are also being used more than they ever were on paper. With paper lists we were always losing them and didn't have a good filing system. Jolt solves all those issues, as well as offers options for greater organization and productivity than we ever had before. And Jolt's customer service is amazing! Whenever I've emailed them with a question they respond within the hour, sometimes within minutes. I cannot express how important good customer service is to me, and they have definitely earned my loyalty with this quality! Highly recommend!

The customer service aspect alone makes this program stand out from the rest.

Mar 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to be more transparent with our staff--they can see other shifts, take swapping shifts into their own hands, etc.

Cons: There is quite a bit on content--it can feel overwhelming at times. I'm not sure if this can be done, but simplifying the processes so that it is a bit more user friendly would help a great deal.

Awesome

Jun 06, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: labels functionality is great.Also doing daily walk around and cleaning checklist.I also like the feature of scheduling and message blast.

Cons: Cost per month is really high.I have to pay custom duties here in Canada that adds up.This over fixed cost every month and we would like to keep minimum.

Overall: operation efficiency

Great Organizational Operations tool

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Checklists are flexible and easy to edit, Great functionality for creating bulk imports, Individual log ins, Affordable label stickers, Easy use with IPads

Overall: The Checklists were easy to format & edit, Great Customer Service & follow up, Many functions to help streamline and create accountability with our Team!

Recommendations to other buyers: Use the bulk import functions to help out in the setups.

Jolt = No Brainer

Sep 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and to customize.

Cons: Nothing.

Overall: I use Jolt for my Franchised Five Guys Locations and Independant restaurant, Zunzi's. The labeling, scheduling, request off, and task management are all fantastic. The increased accountability of metrics on lead indicators like shift checklists really increase performance which shows in the lag indicator (Results).

Recommendations to other buyers: It is worth the time investment to learn in implement.

Useful restaurant software with great customer support

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of implementation and outstanding customer support

Cons: The software isn't versatile enough to handle all scheduling challenges encountered in the restaurant business. As an example, the same employee may have different pay rates according to the shift or role they are filling on any given day. Jolt currently doesn't have a way to track this in the scheduling module. This also prevents us from using the software as a complete payroll system.

Overall: We have been using the Jolt software for about two months. It is easy to use, and the interface options make it convenient for employees. A few more options for restaurant utilization (which are apparently in consideration and in the development stages) will make the software package even better.

This stuff is incredibly valuable

Apr 26, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Creates accountability, productivity, consistency. This is a wonderful tool.

Cons: Startup price is a bit high, and learning curve for team adaptation is a bit difficult. But isn't everything that's worth it?

Overall: Overall, Jolt is fantastic. There is a bit of a learning curve on some features, but the overall functionality is worth the work put into it.

Great Application, even better customer support!

Mar 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ultra scalable & it grows as you do!

Cons: Quirks of any software really, running into features/functions that don't exist or respond the way you had hoped. Trying to push the boundaries of how the software functions.

Overall: So far the Jolt team has been great to work with. The application takes sometime to get used to & as will all software solutions there is a bit of a learning curve to understanding the software. Studying cause & effect responses by creating & submitting contact was the easiest way for me to understand how the Jolt platform works. We have run into a few features that would be helpful for us, but usually there is a suitable workaround. Looking forward to seeing how the software platform transforms!

Recommendations to other buyers: Look at Jolt as a long term investment not a quick fix solution.

Speedy Deployment

Jul 11, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 1. Ease to use
2. Fast Deployment
3. Support Offline mode (iPad)
4. Custom made for inspection
5. Easy to share manual

Cons: 1. Lack of user right control on web console (especially on privilege setting for checklist, somehow to follow up user is not iPad user)
2. Lack of API for system integration
3. AD authentication
4. Upload file on web / select photo on mobile device (instead of taking)
5. Weak on data analysis (Browse List / Grid View can't be filtered by content of checklist)
6. Empower the iPhone version (list beta)
7. (List) Location check-in by GPS or iBeacon
8. Review / Approval progress on checklist

Overall: just begin using, to be verified

Very easy to get training from

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how we can make to do list for my team. I also like how it links request off to the schedule. This leaves less error for days off being requested.

Cons: I do find it easy to check out who did what task that said were done. I feel it is hard to find and should be easier.

Fantastic!

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Jolt is extremely easy to use. I was looking for an easy software for our Home Health Care Aids, and Jolt hit it out of the park! The app is very user friendly for my workers. I really love that I can work on the schedules from anywhere and I'm not tied to one computer.

Cons: We utilize a monthly layout for my workers schedules, which Jolt currently doesn't support. Jolt reached out immediately after my initial set up to ask if I needed anything else, and I brought this up to them. They reached back out and have taken my comments seriously, which I appreciate as a consumer.

Overall: Ease of use and the customer service from Jolt is stupendous.

Jolt Review

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Labels , Lists, Schedule

Cons: n/a

Overall: A very helpful tool that we use is the label function and creating list. Recently, we have really enjoyed scheduling a business quarterly review and learning what more we can do with using Jolt.

Recommendations to other buyers: When doing the schedule, when we want to print out the schedule it would be nice to provide the times that other employees cannot work.

Ian's Pizza on State St.

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of the checklist and labeling features.

Cons: Scheduling can kind of flake out. Sometimes the cloud doesn't keep up with what we are trying to do.

Overall: We transitioned into Jolt back in December. It was a great checklist platform that we have been looking for awhile now. We would have signed up based on the checklist feature along. The scheduling feature is just icing on the cake! Also, the labeling feature has really streamlined our in-house prep and have helped us with FIFO'ing.

The customer support team has been very helpful with the transition. If we have questions, they get back to us immediately. They also listen to our feedback and make adjustments to make the overall experience better. Kudos to them!

Recommendations to other buyers: Use the bulk imports! It makes things a lot easier.

Jolt has been amazing at helping us implement this paperless online system

Jul 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use - just grab the tablet and go!
Notifications - The system allows you to set up notifications, so supervisors or managers know right away if there is a problem that needs to be dealt with
Customer Service - Our business consultant is always available to help us trouble shoot or answer any questions we might have

Cons: New Technology - With this being new technology there can be hiccoughs, but we are almost always able to work through the issues with ease, especially with the help of the customer service team

Overall: Time saver, and the ability to look at data to address ongoing issues so we can address the route causes

very functional- easy to use- Amazing customer support.

Jan 25, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that my employees can use the system on their cell phone or on the desk top this helps them with their daily to-do lists.

Overall: employees know what they are supposed to be doing and what is required of them. Managers can communicate important things that happen on their shifts as they happen.

Productivity plus

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: No

Pros: This will maximise the productivity of the workplace regardless of size. We are a small team but this software has made a lot of difference to our teams efficiency

Cons: It is a little expensive. You need to know what you want to do with it before you purchase

Extremely helpful and extremely easy to use

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the functionality and features that this software brings to my business. It saves myself and my associates so much time everyday and we are able to be more productive because of the software. I love the digital temperature logs I am able to do through jolt.

Cons: I wish the jolt lite app allowed internal communications between all associates. This would allow my associates to trade shifts easier and communicate with one another from smart phones which are more common these days than laptops or tablets.

Overall: Increasing productivity with my associates by giving them lists of tasks that need to be completed daily.

Jolt has saved me money and given me Peace of mind.

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of printing labels. Employees love doing the electronic checklists! They get very excited when it populates.

Cons: Wish I could manually adjust employees availability for them. Some of my employees don't have email.

Overall: Saved tons of labor hours avoiding day dots.

Use jolt for request off and availability.

May 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to request dates off. It has alot of functions like scheduling and switching shift. Easy to add employees.

Cons: Changing availability has been difficult for my team. They will enter information and it will disappear.

Great product and customer service.

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using the JOLT checklist has tremendously increased accountability and organization on my team. .

Cons: It would be great if the Messaging and LogBook feature could be accessed through a mobile version of the app.

Lighting Strike

Mar 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that we can assign task to employees and see who is doing it and it keeps track of it. I also like that we can create all kids of list, the date dots for our resturant, the schuduling system it gives us a grand total of hours, cost, etc.

Cons: You can't delete list that weren't completed on time. And it's not very clear if someone is already schudule in another area..

Overall: The staff has been our point of contact and has been very helpful. Jolt has better our daily operations throughout our business. We are brand new to Jolt and our experience with the system has been very succesful.

Recommendations to other buyers: To new to the software at the moment.