# Page 2 | Jolt Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Jolt the right Task Management solution for you? Explore 308 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146384/Jolt/reviews

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Jolt

4.6 (308)

[View alternatives](https://www.capterra.com/p/146384/Jolt/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Jolt

## Showing most helpful reviews

Showing 26-50 of 308 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
General Management  
Retail  
Used the software for: 1-2 years

### "Best app for checklists "

August 31, 2025

3.0

It was good, all in all the app was great. It was super helpful for the scheduling and being able to see when a time off request was great.

Pros

I liked the checklist function a lot. Being able to have multiple people working on the same list at a time helped for a smooth opening of the store daily.

Cons

It was really laggy. I had a lot of issues with connection, and the app itself moved pretty slowly, it made getting thru the lists pretty tough.

Review Source

TB

Tanner B.  
District Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Poor Customer Service and Money Grab"

March 22, 2026

1.0

Overall, great onboarding and digital checklists are nice. I would like to take the time to review other similar checklist services to say it is the best one out there, but false promises and poor service above all makes Jolt not one I would want to do business with. Thankfully, this only affects one of our locations as I only wanted to test things out. I will not be doing business with them ever again. My advice, approach with caution and change the terms so they aren’t locking you in for services that don't work.

Pros

The digital checklists are great. Relatively easy to customize. It gets a little complicated if you have multiple brands. I only signed on one location as a trail, but considered my other locations and brands during set up to allow for flexibility to add them.

Cons

The labeling service was awful- the printer works maybe 20% of the time and when I asked for them to remove it because it didn’t work, their response was I signed a contact and am obligated to pay for the broken service. Needless to say, customer service is poor.

Review Source

VR

Verified Reviewer  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Terrible customer service but good product."

December 10, 2025

1.0

Not ideal. I would never order or spend any money through them again if it was not for the fact I already bought the 2.5k in machines.

Pros

Once set up properly for labels it works well. Use them for printing ingredient labels for my products and date codes for ingredients.

Cons

Customer service is worse than any other company I have ever dealt with. Email them constantly and call and they never fix anything or do what they said they would. Never had one issue with them fixed even though they gladly have taken thousands from me.

Review Source

SF

Salvador F.  
Restaurant Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Thoughts on Jolt"

May 23, 2025

4.0

Overall I do believe Jolt is not only a great tool to have but almost a necessary one as well. I cover 4 different outlets and it would be impossible to insure everything gets done without the availability of Jolt.

Pros

Jolt allows me to keep the team on track regarding health inspection tasks, which in turn keeps my mind at ease knowing the team is consistently checking certain tasks.

Cons

They already have plenty of options for checklist options but i wish it could still be more customizable.

Review Source

VR

Verified Reviewer  
Department Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Review of Jolt"

August 5, 2025

4.0

Overall, I enjoyed using Jolt since it made my life easier as a restaurant manager and helped from serving bad products.

Pros

Easy to use when temping items and the process was really quick. I like how the product is Bluetooth compatible and can easily be done on your phone.

Cons

I will say that depending on the device you are using, the Bluetooth is not always the best and may have connection issues.

Review Source

Khilah B.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Would recommend for large companies"

January 19, 2026

4.0

I would say I had a great experience with jolt, I just don’t need to use it anymore once my business minimized to be self sufficient

Pros

The checklists and organization systems is what I liked the most about Jolt. There are ways to hold you team accountable with this platform in a professional way

Cons

Technical issues running the app. Had experiences with glitches a lot for the short amount of time I used it

Review Source

CR

Carlie R.  
Ceo  
Arts and Crafts  
Used the software for: 6-12 months

### "Wonderful product would recommend"

March 5, 2026

5.0

Pros

Easy interface. User friendly platform. Very few hiccups. Worked for what we needed it for. Good product.

Cons

The customer service wasnt that great nor easily accessible. When i tried to reach out for help, i got a very delayed response.

Review Source

MS

Michelle S.  
General Manager  
Telecommunications  
Used the software for: 6-12 months

### ""An Outstanding Experience from Start to Finish!""

February 24, 2025

5.0

I had an absolutely fantastic experience with Jolt. From the moment I integrated it, everything exceeded my expectations. The quality was top-notch, and I truly appreciated the attention to detail. I would highly recommend this to anyone looking for time tracking.

Pros

This is very easy to use and track. We also found it to be accurate.

Cons

If I had to be extremely picky, I might say the reporting could be slightly improved, but it didn’t affect my experience.

Review Source

MH

Mohamed H.  
Engineer  
Airlines/Aviation  
Used the software for: 6-12 months

### "Great experience"

September 15, 2025

5.0

Jolt is a solid operations management tool aimed at businesses such as restaurants or multi-location retail that must ensure compliance, safety, clean operations, checklists, and predictable task execution across shifts.

Pros

Jolt’s digital checklists functionality is strong, enabling teams to replace paper logs with electronic flows that provide audit trails and accountability, helping reduce errors and missed steps.

Cons

Auto-scheduling features are limited or absent, meaning that managers may have to do manual shift adjustments or changes rather than having the system suggest optimal schedules based on availability or demand.

Review Source

SM

Samantha M.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Jolt Review"

November 6, 2018

5.0

Pros

Software is super user friendly and very easy to navigate!

Cons

Haven’t had any issues with Jolt it even works very well on smartphones which is super convenient

Review Source

LB

Lucia B.  
HR Manager  
Information Technology and Services  
Used the software for: 2+ years

### ""An effective tool for management""

December 17, 2024

4.0

Introduction of the software in our business has promoted accountability and products quality assurance.

Pros

Multi language capabilities of the software and efficacy in emarketinng campaigns management.

Cons

Cost of implementation of the product is abit high compared to that of other softwares.

Review Source

AJ

Abby J.  
Admin  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Highly recommend"

November 10, 2024

5.0

I had a wonderful experience with Jolt and I highly recommend it to my friends all the time!

Pros

Jolt is very easy to use and accessible!

Cons

Jolt is more time consuming than others I’ve used but worth it!

Review Source

JG

Jaime G.  
Customer Service  
Consumer Services  
Used the software for: Less than 6 months

### "Easy App to Use"

August 16, 2024

5.0

Once I figured out how to sign in, it all went smoothly, so I was satisfied with the product.

Pros

It was easy to use and offers employees a great way to work remotely.

Cons

The sign in process was a little confusing

Review Source

DE

Dan E.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "Jolt is AMAZING"

September 29, 2023

5.0

Pros

Jolt is super customizable and easy to use! I use it for our hourly inspections, daily and weekly cleaning tasks, damage claims, repair requests, preventative maintenance, recurring team surveys, and for tracking lost and found items. If you are managing a team in a task heavy environment, Jolt is a must have! If you have suspicions that a certain task is getting pencil whipped, you can change the task type to a photo or to scan a QR code so the employee has to show proof they actually did it - amazing! They are also constantly working to add new features and improve current ones.

Cons

Because it is so customizable, there is a significant amount of setup required. They do have a great support staff who works closely with you to teach you what you need to know and get your most important lists built out. We've been working with Jared and he is amazing! Even months after purchasing, I can schedule time on his calendar and he will answer any questions and help me find a solution!

Reason for choosing Jolt

We chose Jolt because of its customization across multiple locations and roles.

Review Source

Response from Jolt

October 6, 2023

Hi Dan, thank you for your review. We're thrilled to hear that you find Jolt amazing and that it has been instrumental in managing your team and their tasks. It's great to know that your team is finding Jolt valuable for a such a wide range tasks. We designed Jolt to be highly customizable and user-friendly, so it's fantastic to hear that it meets your needs in a task-heavy environment. We're glad to hear that our Customer Success team has been working closely with you to guide you through the setup process and teach you everything you need to know. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure you have the best experience with Jolt. We truly appreciate your feedback and are constantly working to add new features and improve the existing ones. Your satisfaction is our top priority, and we want to continue providing you with an exceptional experience. Thank you for choosing Jolt!

JT

Johnny T.  
Operations Manager  
Hospitality  
Used the software for: 6-12 months

### "\[sensitive content hidden\] from Jolt deserves praise!!!"

September 8, 2023

5.0

Pros

Jolt overall is a great product. The labelling system is easy to setup and quick to use. The information library is clever, it downloads files locally, so users can access them quickly and conveniently without needing to wait. The list functions are great as well. But the highlight has to be their onboarding team. Mainly \[sensitive content hidden\], who is our customer success contact. He answers EXTREMELY quickly, is patient, knowledgeable, and very efficient. Anytime we hit a wall or need help, he is quickly available, very meticulous and to be honest without him, we might have given up on Jolt.

Cons

The overall initial lift that Jolt requires before reaching the usable state is high. There are some UI features that don't yet exist within Jolt that they are working on that would make the experience simpler. Although these are small things that will eventually be solved for. They have a great feedback function that alerts the DEV team to what things can be improved.

Switched from

[ExpandShare](https://www.capterra.com/p/156038/microTuneUp/)

Expandshare did not make sense for our business.

Review Source

Response from Jolt

September 12, 2023

Hi Johnny, thank you for your review. We greatly appreciate your feedback and are thrilled to hear that you find Jolt to be a great product overall. We're especially glad that you find our labelling system easy to setup and use, and that the information library is convenient for accessing files quickly without any waiting time. Our list functions are designed to enhance your experience, and we're glad you find them great as well. We're also delighted to hear that our onboarding team have been extremely helpful and efficient in assisting you. We pride ourselves on providing excellent customer support. We value your business and would like to assure you that we are committed to providing you with the best experience possible. We truly appreciate your support and loyalty to Jolt. Should you have any further questions or need any assistance, please do not hesitate to reach out to us. We look forward to continuing to serve you and meeting all your needs.

BA

Brandon A.  
General Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Pretty good overall"

January 23, 2018

4.0

bad the time I've saved building my schedule is astronomical. Everything is just so easy to move around. After I put some projections in, I can see plainly how much money i'm wasting on labor and where I'm understaffed. Also, when I used to build my schedules, I would get complaints from employees all the time about how I scheduled them on a day they wanted off or outside of their availability or too little or too many hours or whatever the case may be. Now I get hardly any and when I do, I can say "well did you give me your availability?" The answer is always no and then it's their responsibility to solve it

Pros

The administrative side of the software is pretty intuitive, but advanced enough to really customize. I have not had a lot of time to play around with the other features just yet, but the scheduler is top notch. I especially like being able to make a template with unassigned employees. Every week I just drag and drop my crucial shifts to the people that can fit them and then build my schedule from there. Really the schedule building feature is just fantastic overall. I must have saved at least 6 hours of time every week since I started using Jolt if not more. Having availability and time off requests laid out over the scheduler is so nice. I employ a lot of college students whose availability can change weekly. Them having the ability to change their availability on the fly is incredibly useful for me. I used to compare my schedule to hand written notes and an availability spreadsheet. I couldn't imagine going back. Last thing I have to add is the customer service from Jolt is top notch. And I mean REALLY great. They set me up with a personal representative of which I have all contact information I need to contact at anytime directly. Every time I send an email to Jolt, it is answered almost immediately. If I bring up a question they don't have an answer for, the make an effort to find it and always get back to me. My rep Johnathan is like the friendliest guy I've ever talked to. The Customer service of this company is reason enough to purchase the software.

Cons

The fact that it is browser based. I don't care how fast your connection is, sometimes it's going to lag. Also, what's with needing an iPad for half the features?. What if I want someone to be able to see everyone on the schedule, but not change the schedule? And by far the most annoying thing is the Jolt Lite app. It's not intuitive so I end up putting availability in myself for employees that can't figure it out. The interface of the app looks pretty bare. Like a webpage from the late 90's. When I get a push notification, it would be nice if the app opened up to whatever it is I need to approve/deny instead of the default page I set, or the last page I was on. And availability is set as "unavailable to work?" It should really be changed to when the employee is available to work, or call it "Unavailability" or something, it's just confusing.

Review Source

DC

Darrick C.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Ineffective product and poor business practices"

February 21, 2023

1.0

Overall incredibly dissatisfied with the product, service, and especially business practices. We realized after several months of trying to get our staff to adopt the software that it wasn't going to happen so we inquired about terminating the agreement and monthly payments. We had not been using the software for some time and hoped that Jolt would let us out as a professional gesture. I acknowledge that it was in their contract that we were committed for another 9 months but I have never been in a situation where a company locked me into an agreement when I was completely dissatisfied, was not using the product and couldn't resolve the issues. It just was not a good fit for us. Jolt refused to terminate the agreement and proceeded to bill us our monthly fee for almost an entire year of us not using the product at all. I would never do that to a dissatisfied customer but Jolt has no problem so be careful when signing and either try to go month to month or be darn sure it is the solution for you. There is no way out.

Pros

The promises sounded good. Results did not materialize.

Cons

Poor adoption from staff, little to no assistance from jolt on that. Thermometers never worked correctly resulting in bad or no readings. When we tried to send back we were outside the warranty period of only a few months so were stuck with them. Ended up as trash. Always difficult to get in touch with customer service.

Reason for choosing Jolt

The promises by Jolt sales were great but execution was sorely lacking. What we later learned is that we could reproduce what we needed for free with Google forms and have used that successfully for years.

Review Source

Response from Jolt

February 27, 2023

We apologize for the inconvenience that you have experienced with Jolt. We strive to ensure that our customers are happy with our products and services and we would like to make this right. We are sorry to hear that you have had difficulties getting your staff to adopt the software. We encourage you to continue reaching out to our Customer Success team and let us know how we can improve this situation. We value your business and we would love the opportunity to serve you better.

Agnes Serwaa A.  
Web developer, product/graphic designer  
Real Estate  
Used the software for: 2+ years

### "Boost your business performance with Jolt!"

March 20, 2023

5.0

Jolt is a great and makes works simpler, easier and faster

Pros

I find the option of using Jolt as a centralized platform for communicating and collaborating with employees, reducing the need for phone calls, emails, or in-person meetings very beneficial

Cons

I found the learning curve a quite steep in the initial stages and the initial cost of investment is a bit on the higher side

Review Source

Response from Jolt

April 11, 2023

Hi Agnes, thank you for your honest review of Jolt. We appreciate your feedback and understand your concerns about the initial learning curve and cost of investment. We strive to provide exceptional customer service and offer various resources to help make the transition to Jolt as smooth as possible. Our team is always available to assist with any questions or concerns you may have. We're thrilled to hear that you find Jolt beneficial for your business and hope you continue to enjoy its features. Thank you for choosing Jolt as your centralized platform for communication and collaboration with employees.

RP

Roxanne P.  
Safety Specialist  
Retail  
Used the software for: 1-2 years

### "Jolt Gives Business Independence"

March 23, 2022

5.0

It's been really good! Occasionally a migration or an update will down the app but it is usually resolved in a timely manner

Pros

I really appreciate that as the administrator I can write and program my own inspections related to my state, county, or company specific requirement without having to ask a dev to do that for me. I can get complex and focus on very specific areas.

Cons

I wish the reports for completed inspections also included the corrective action dialogues as one document rather than having to weave these two things together in post to get the whole picture

Reason for choosing Jolt

We actually were recommended Jolt from a consultant who also works with Flying Food Group. It ticked all the boxes we needed so we didn't really shop around - we trusted the recommendation.

Review Source

Response from Jolt

March 26, 2022

Hi Roxanne, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

MM

Melissa M.  
Operations Manager  
Hospitality  
Used the software for: 2+ years

### "Jolt Review "

August 5, 2022

5.0

First time using it at this job and the team is enjoying it here. Easier for everyone to see their schedule and ask for time off, also keeping the team on track with the different task they have.

Pros

The list is great for keeping the team on task. You can assign tasks to different roles for the team. The reporting is helpful to holding everyone accountable. The schedule is real time, easier for the team to see the updated schedule .

Cons

Only say the log in sometimes has to refresh before you can get into the app

Reason for choosing Jolt

I have used Jolt at 2 of my other jobs and wanted to implement at my new job.

Review Source

Response from Jolt

August 12, 2022

Hi Melissa, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.

MW

Marie W.  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "A New Era for Business"

August 31, 2016

5.0

I use Jolt for the Food Industry. It is straight forward and easy to use. I publish my schedule, manage requests, set lists, and manage people. I am also able to send announcements and track my labor goals. I use it daily and it has become my main use for most things.

Pros

I love how easy it is to pick up on. I was capable of teaching myself with ease. I love the schedule and how employees can create a prefered avaiability as well as request off and swap shifts with others at my approval. It informs me immediately when someone makes a request, and I am able to set it so employees have to give x days prior notice for their request as well as a reason. I also enjoy the variety of options I have for creating my checklists. They can be as thorough as I want and notify me when I want. My employees also find Jolt easy to use. Most of them figure it out on there own and have had no problems using it. I also use their Jolt printer system, which is extremely useful and honestly could not have been created any better. The stickers do not leave residue! The support is also great. Theyre always open to ideas and tend to be very fast pace when assisting you. I love how willing they are to expand in new features/ideas. There are many other benefits to Jolt, but I have listed the big ones I discovered using.

Cons

My one con is the text notifications recieved from Jolt. You can set so that is a checklist is overdue, out of range, etc, you can be notified via text. This is a great thing; however, the texts can be overwhelming in the sense of how it is formated. It could be because I own an Android and not an Apple device (which is what I understand it is mainly used with), but my text notifications get broken up instead of being all in one. I have seen my co worker use her iphone with it, and her notifications are all in one. With that said, I have noticed they have been improving it.

Review Source

Julie R.  
Manager  
Retail  
Used the software for: 2+ years

### "It doesn't Jolt, it can be slow"

January 13, 2023

4.0

Pros

It's fairly simple, bare bones software but it helps with task tracking and holding employees accountable.

Cons

Sometimes it can be slow or glitchy and lists wont pop up. It takes a bunch of logging in and out to get it going.

Review Source

Response from Jolt

January 30, 2023

Thank you for your review, Julie! We're sorry to hear that your experience with Jolt can be a little slow. We are committed to ensuring that our users have the best possible experience and will do our best to improve performance. We appreciate your feedback and look forward to making Jolt the best it can be!

VR

Verified Reviewer  
Director  
Food & Beverages  
Used the software for: 1-2 years

### "Great product that I couldn't do without"

June 17, 2020

5.0

I use Jolt for both of my QSR's and it takes care of all the scheduling from week to week. It also does all the checklist that the employees do when they get there or in the middle of their shifts or at closing time. We use it to handle all the communications between leadership and staff and finally it continually monitors temperatures around the store.

Pros

Scheduling- Employees can request off or put unavailable times in Jolt and when you make the schedule it is on the schedule in yellow so you can try to schedule around them.

Cons

Communication- If you do not use their time card feature there isn't a good way to tell the staff things without sending a text or email. And if you want them to see something you can't attach an image

Review Source

Liliana A.  
GED  
Marketing and Advertising  
Used the software for: I used a free trial

### "This platform has transformed the communication of my team"

June 15, 2023

5.0

Scheduling reminders and notifications has also been a very useful feature. I make sure no one misses out on important information by setting automatic reminders, allowing us to always stay on top of news and changes in our organization.

Pros

I can share different types of content, such as text, videos, PDFs, and I can even ask my colleagues questions to make sure they have understood the information. There are no more excuses for miscommunications or mix-ups. And best of all, I can set reminders and send notifications, ensuring everyone is aware of important updates.

Cons

It would be great to have a more advanced search feature that allows me to quickly find what I'm looking for, whether it's by keyword, date, or sender. This would save time and make it easier to navigate within the platform.

Review Source

Response from Jolt

June 16, 2023

Thank you so much for leaving a great review for Jolt! We're thrilled to hear that our platform has transformed the communication of your team, making it easier to share different types of content and ensuring that everyone is aware of important updates through our reminders and notifications feature. We appreciate your feedback regarding our search feature and understand how it can save you time and make navigation within the platform easier. We are constantly working to improve our platform and will definitely take your suggestion into consideration. We hope that you will continue to use Jolt for all your team communication needs. If you have any further suggestions or concerns, please don't hesitate to reach out to us. Thank you for choosing Jolt!

BC

Brittani C.  
General Manager  
Restaurants  
Used the software for: 6-12 months

### "Fantastic- when it works."

February 10, 2020

4.0

Jolt has greatly improved our food scores since we began using it. It has gotten our team members in the habit of labelling everything because it is easy-to-use and has all pertinent information readily available. The issue is getting technical problems resolved in an appropriate manner; our printer has been unusable for a total of over 2 months out of the 10 months which we have had it.

Pros

The label feature for all food products has really helped us to drastically increase our food safety scores by clearly indicating when a particular product must be used by. We no longer have to mentally recall the hundreds of various hold times we have for all of our products and their ingredients, because all of that information is easily stored in the Jolt system and prints out with the touch of a button. The labels are also much higher quality than other sticker systems we have tried in the past, making dish washing much easier because they are removed easily with zero sticky residue.

Cons

The software, in our experience, is offline often. We contacted Customer Service multiple times to try to correct the issue but were instructed that we may need to send the entire printer back to be serviced and that we would get it back after the repair was complete in 2-3 months. The printer system is pricey to begin with, so it did not seem like an appropriate solution to be without what we were paying for, for multiple months. We also have issues with the calibration lining up with the stickers perfectly, but have discovered that if you gently pull on each sticker before printing it will line up more accurately.

Review Source

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