# Page 7 | Jolt Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Jolt the right Task Management solution for you? Explore 308 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146384/Jolt/reviews

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Jolt

4.6 (308)

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Last updated March 13th, 2026

# Page 7 - Reviews of Jolt

## Showing most helpful reviews

Showing 151-175 of 308 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Director of Training and HR  
Restaurants  
Used the software for: 6-12 months

### "Use jolt for request off and availability."

May 9, 2018

4.0

Pros

Easy to request dates off. It has alot of functions like scheduling and switching shift. Easy to add employees.

Cons

Changing availability has been difficult for my team. They will enter information and it will disappear.

Review Source

RW

Randy W.  
Operating Partner  
  
Used the software for: 1-2 years

### "I love the various ways Jolt makes follow up easier"

May 18, 2017

5.0

Pros

It's very easy to follow up on schedules, product labels, and completed checklists. I also like that I can add training material as needed.

Cons

equipment is a little pricey. At least in the beginning. Sometimes my downloaded videos wont play on the tablet

Review Source

Marion P.  
Managing Member  
Hospitality  
Used the software for: 6-12 months

### "Glichy Software"

November 27, 2018

3.0

Pros

This system works with certain printers and can spit out labels quickly.

Cons

The down fall is getting this set up and working with printer company and Jolt to intergrate the two.

Review Source

cS

conrad S.  
VP  
Automotive  
Used the software for: Less than 6 months

### "JOlT is the carwash owner's dream"

August 8, 2019

5.0

I do not know how we operated before Jolt. This platform has changed my operation completely. I am very happy with Jolt.

Pros

I can go forever on this list, but the system has helped me manage all parts of the business. It has streamlined everything for us as a business and has helped create a culture that is hard to come by. The accountability of Jolt and ease of use is amazing. The support team is always there is the best!!! I am thankful for Jolt.

Cons

I hate to be the guy that has nothing bad to say, but I just cant find something wrong with Jolt. Huge kudos to the Jolt team!

Review Source

DF

Deanna F.  
GM  
  
Used the software for: 6-12 months

### "My experience has been phenomenal because my representative is beyond helpful and patient!"

March 14, 2018

5.0

Pros

That it can be configured to meet our specific needs is the best feature! I also love the fact that I can email my representative for anything and she always gets back to me in a timely fashion. I like the ease of use for the employees as well.

Cons

It was a bit tricky to figure out how to upload a training video, but my representative was able to help me, and we successfully uploaded the video!

Review Source

KD

Kody D.  
Assistant Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Everything I need with nothing more that I want"

November 1, 2016

3.0

Jolt allows me to schedule multiple skill types and check coverage for each skill. I can check an employees daily hours as well as weekly hours to stay compliant with student employment regulations. The copy schedule feature is nice for week to week scheduling, but is really slow for more than one month to copy across each week. Jolt loads REALLY slowly when you get larger than 50 people on your team with multiple shift types. Loading is the worst part of jolt. I spend 25-30% of my time on their site loading.

Pros

Multiple skill sets, coverage count, copy week and trades. Unavailable times and Preferred work times are repeatable and end on certain dates.

Cons

Can't trade only a part of a shift. All trades must be approved manually. Load times are terrible. I can't copy one week across multiple weeks in a batch copy or anything similar.

Review Source

MK

Mark K.  
Brand Manager  
Restaurants  
Used the software for: 1-2 years

### "Jolt Feedback"

March 24, 2017

5.0

We use Jolt for everything and really helps us keep on task. The costumer service is over the top too. very urgent and helpful.

Pros

The versatility and price

Cons

Some of the copy over features when copying from one content group to another makes it difficult.

Review Source

CC

Carrie C.  
Assistant Talent Director  
Food & Beverages  
Used the software for: 2+ years

### "We use Jolt as a task management software."

October 13, 2017

4.0

We benefitted from Jolt by being able to eliminate the clutter of paper checklists, track team member progress, and communicate more efficiently.

Pros

Jolt has streamlined our task-management and reduced our need for paper checklists, handbooks, and documents, reducing clutter. It is useful to have as a means of employee communication.

Cons

This software can be a bit confusing to learn, including learning how to navigating through all of the features.

Review Source

SM

Samantha M.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Jolt "

December 30, 2018

5.0

Pros

Jolt is very easy to use and their staff are available for help whenever needed. We find it's super productive for keeping staff on track with the lists feature.

Cons

We often find difficulties with the printer and troubleshooting it when necessary, which is a few times a week as of late.

Review Source

LS

Lara S.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Great tool to keep the restaurant clean, organized, and running smoothly."

March 29, 2017

5.0

We have been using this for about a month and I LOVE IT! It is a great way to keep the staff organized without feeling like you have to tell them what to do all the time. Since using this our kitchen and ice cream have been stocked and ready to go for the day on time and shift change and closing has been much easier. I no longer come into work with the staff complaining about what the shift before did not do!!! We are also using the date codes and thermometer and I love that too. The scheduling has been great too. I was very nervous at first but it only took me an hour to get the scheduling down and now has saved me tons of time. Customer support representative has been helping us with learning how to set everything up and run it. She does an amazing job! When we have questions she responds to us almost immediately through email. Our entire experience with jolt has been wonderful.

Pros

Everything

Review Source

RR

Rich R.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Great Benefits Low Cost"

March 28, 2017

5.0

I love Jolt. The benefits far outweigh the cost. If I had to give a critique, I would recommend adding the ability to do disciplinary writeups for staff as well. Besides that it has everything I need.

Pros

Onborading, Postings, Evaluations, Forms

Cons

Inability to create disciplinary actions within app. User friendliness is not as high as I would like. It took me months to figure out all the benefits of this software.

Review Source

JL

Jeanaea L.  
Director of Community Relations  
Restaurants  
Used the software for: 6-12 months

### "A+ Customer Support- Lesley offered genuine 2nd mile service and remarkable follow through!"

October 12, 2017

5.0

Labels, tracking, checklists, accountability, and more! When I do happen to have a question for customer support, they have always gone above and beyond to resolve the issue and make sure I feel respected and appreciated as the customer.

Pros

Once it is set up properly, it is extremely LEAN and user friendly. Minimal training required for the average user. Accountability and quality are now more easily monitored.

Review Source

JA

Jessica A.  
Assistant manager  
Veterinary  
Used the software for: 6-12 months

### "Jolt makes training fast and easy"

March 31, 2017

5.0

Jolt has totally changed our training process. Instead of primarily using verbal training we can now create training manuals, quizzes, checklists and performance reviews in jolt to assure that every new employee receives the same training and documentation. Total game changer!

Pros

How easy it is to create a new list and add employees.

Cons

It can be difficult to delete a lost from the daily to-do checklist once it has been added

Review Source

JL

Jordan L.  
Team Leader at Chick-fil-a Roswell Town Center  
Restaurants  
Used the software for: Less than 6 months

### "Chick-fil-a Roswell Town Center Loves Jolt!"

February 16, 2017

5.0

The user-friendly Jolt has greatly helped our Chick-fil-a become an even more efficient and effective business. Through the Bluetooth labeling our kitchen has been able to save time and reduce waste. The checklist feature has been a great accountability tool with our team and enables us to be consistent in our processes. The customer support at Jolt has been excellent and I whole hardheartedly recommend this product to any business!

Pros

I like how user-friendly Jolt is. I love the Bluetooth labeling and the checklist feature. I love how it alerts you by email or text message when a checklist isn't completed on time.

Cons

We sometimes have a little trouble receiving the text message notifications but I spoke with a Jolt representative today and they are working to resolve those issues.

Review Source

TS

Tyler S.  
Owern  
Automotive  
Used the software for: Less than 6 months

### "Versatile Program!"

March 22, 2017

5.0

This program has changed the way I evaluate my business. It keeps employees accountable for their work while tracking various audits I do. It was a little daunting at first, but Sarah was there to walk me through the program in its entirety. Multiple follow up calls and questions answered on the fly.

Pros

The versatility of the program. I can customize the reports and lists to my liking. Tracking my employees work and I can keep them accountable without adding payroll hours. The managers love the program as well. Cuts hours off of admin work.

Cons

The time clock function should be able to export the values into an excel sheet that is easier to read. It should also show break times and total hours worked for the day. Making payroll much easier.

Review Source

JC

Jordan C.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Terrible experience - Non-existent support"

July 6, 2021

1.0

Terrible. Not setup correct. A complete waste of money.

Pros

Really would have loved this to work. But lack of support and the amount of ignored support tickets was abysmal.

Cons

Staff training, response time. Unable to get us setup correctly.

Review Source

JL

Jonathan L.  
General Manager  
  
Used the software for: 1-2 years

### "Very easy to use. Great tool for success."

August 29, 2017

5.0

simple tasks are easy to check on, and the app is very accessable from an ipad or phone.

Pros

The scheduling is very easy to use and i also like the picture feature. There are not words to say how i feel.

Review Source

SJ

Somer J.  
Director of Business Operations  
Restaurants  
Used the software for: Less than 6 months

### "Great choice for our team!"

April 24, 2017

5.0

Jolt has greatly simplified our day dot process and made it more productive and easy to use for everyone. The forms and checklists are also being used more than they ever were on paper. With paper lists we were always losing them and didn't have a good filing system. Jolt solves all those issues, as well as offers options for greater organization and productivity than we ever had before. And Jolt's customer service is amazing! Whenever I've emailed them with a question they respond within the hour, sometimes within minutes. I cannot express how important good customer service is to me, and they have definitely earned my loyalty with this quality! Highly recommend!

Pros

I like that everything is in one place and easily accessible for the whole team!

Cons

I wish it was a bit clearer on how to set repetitions. It's a little confusing.

Review Source

JS

Jason S.  
General Manager  
  
Used the software for: 6-12 months

### "Jolt has helped me get my team of managers on the same page!"

September 5, 2017

5.0

Pros

It helps with consistency. It also is easy to review and to hold people accountable. It also allows me to communicate with my staff even if I don't see them everyday

Cons

Initial programming takes a while to get setup - but once it's going it is great. Once I got the administration part figured out - it was easy for my staff

Review Source

FS

Frank S.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Useful restaurant software with great customer support"

February 13, 2017

5.0

We have been using the Jolt software for about two months. It is easy to use, and the interface options make it convenient for employees. A few more options for restaurant utilization (which are apparently in consideration and in the development stages) will make the software package even better.

Pros

Ease of implementation and outstanding customer support

Cons

The software isn't versatile enough to handle all scheduling challenges encountered in the restaurant business. As an example, the same employee may have different pay rates according to the shift or role they are filling on any given day. Jolt currently doesn't have a way to track this in the scheduling module. This also prevents us from using the software as a complete payroll system.

Review Source

JK

Jacki K.  
owner  
Entertainment  
Used the software for: 6-12 months

### "Horrible customer service"

April 22, 2020

1.0

My team didn't use the software, so I requested a refund. They said they'd get back to me. They didn't. This happened 3 times. I never heard from anyone. Then they charged my credit card for another annual payment! It took them almost 6 months to refund that! I have never had such a bad experience with a company. This is the first bad review I've written in my life.

Pros

Nothing. Our team didn't like it so we didn't use it.

Cons

Customer service is horrible; they promise to get back to you but don't

Reason for choosing Jolt

IAPPA talked them up so much, but I wish I had done more reasearch before I purchased it.

Review Source

KB

Kalee B.  
General Manager  
  
Used the software for: 6-12 months

### "The customer service aspect alone makes this program stand out from the rest. "

March 8, 2018

5.0

Pros

The ability to be more transparent with our staff--they can see other shifts, take swapping shifts into their own hands, etc.

Cons

There is quite a bit on content--it can feel overwhelming at times. I'm not sure if this can be done, but simplifying the processes so that it is a bit more user friendly would help a great deal.

Review Source

CG

Chad G.  
Restaurant Operator  
Restaurants  
Used the software for: 6-12 months

### "This stuff is incredibly valuable"

April 26, 2017

5.0

Overall, Jolt is fantastic. There is a bit of a learning curve on some features, but the overall functionality is worth the work put into it.

Pros

Creates accountability, productivity, consistency. This is a wonderful tool.

Cons

Startup price is a bit high, and learning curve for team adaptation is a bit difficult. But isn't everything that's worth it?

Review Source

MP

Mel P.  
Owner  
  
Used the software for: 6-12 months

### "Awesome"

June 6, 2018

4.0

operation efficiency

Pros

labels functionality is great.Also doing daily walk around and cleaning checklist.I also like the feature of scheduling and message blast.

Cons

Cost per month is really high.I have to pay custom duties here in Canada that adds up.This over fixed cost every month and we would like to keep minimum.

Review Source

CF

Candace F.  
Assistant Manager Guest Services  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Great for Schedules!"

November 17, 2019

4.0

Scheduling

Pros

I like that you can schedule tasks along with schedules and Jolt will send reminders. Accountability. I like that you can check your schedule on the app and via email.

Cons

I don't like the fact that when it texts you your schedule it breaks it up into 3 texts.

Review Source

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