--- title: "Velantro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Velantro Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/146399/Velantro/" page_type: "product" language: "en" --- # Velantro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Velantro ## What is Velantro? Velantro is a specialized business VoIP provider in the US and Canada, providing phone numbers in all 50 states as well as allowing unlimited calling within United States, Canada. Our plans include 45+ business features. Best of all, it's all inclusive. We offer 24/7 dedicated support, who are always available and have 2,000+ trucking companies as our clients. ## What is Velantro used for? [VoIP](https://www.capterra.com/voip-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Velantro?[Manage this product listing](https://www.g2.com/products/velantro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Velantro 5.0 (2) VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $19.99 Flat Rate Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.4 (888) Value For Money 5.0 (2) Value For Money 4.3 (798) Customer Service 5.0 (2) Customer Service 4.1 (819) ## Velantro alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) ## FAQs about Velantro Overview ### What company size and specific industries is Velantro built for? Velantro is designed for small and medium-sized trucking, healthcare, insurance, and finance companies, as well as call centers. It fits organizations in these sectors that need a solution tailored to their operational and communication needs. Features and Usability ### What are the key features of Velantro? Velantro offers CRM and contact management for storing customer details, plus call center management, call monitoring, call recording, and reporting/analytics for tracking interactions. It also includes auto-dialer and predictive dialer tools, IVR, VoIP and VoIP connection, help desk management, knowledge base management, hotkeys, and multiple-party calling. Getting Started and Support ### What training and onboarding options does Velantro offer? Velantro provides documentation to support team training and onboarding. Documentation gives users written reference material for reviewing setup steps, learning product functions, and checking guidance as needed during early use and later reference. Getting Started and Support ### What customer support options does Velantro offer? Velantro provides 24/7 Live Rep and chat support. These channels give users direct access to help at any time, though no reviewer feedback is available here to describe response times, agent helpfulness, or common support frustrations. ## Features AI summary Based on 2,215 VoIP reviews Capterra data shows that buyers of telephony software rank the following features as their top priorities: - **VoIP Connection** (**54%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**39%**) Velantro supports **VoIP Connection** and **Call Monitoring**, giving teams the tools to manage internet-based calling and oversee call activity in real time. However, it does not offer **Call Routing**. Instead, it includes other features that reviewers also rate as important, such as **Call Recording** (**40%**) and **Call Center Management** (**38%**), helping businesses keep records of customer conversations and manage day-to-day call operations more effectively. Auto-Dialer System that automatically dials calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Velantro 10 features ### All Features - Auto-Dialer: System that automatically dials calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic $19.99 Flat Rate, Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JE Jim E. Logistics Manager Logistics and Supply Chain ### "Simply the Best!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2021 Uniquely excellent in service. They set a bar far above the rest of the crowd. Pros The software is easy to use, organized, inexpensive and simply the best. But that is just software. Software w/out support is useless as you have likely experienced. Support is where Velantro really makes the grade. \[SENSITIVE CONTENT HIDDEN\] in the office is always available and ready to help with any concerns, adjustments, paperwork needs, etc. \[SENSITIVE CONTENT HIDDEN\] is my go to tech guy, this guy is amazing. Helps w/ any software issues, (can't reach any support for my phone hardware) but \[SENSITIVE CONTENT HIDDEN\] is my go to guy for my phones as well. Free of charge, he helps support issues I have w/ my phone. That is above and beyond! Cons No cons!!!! I couldn't ask for more. These folks are great! Reasons for choosing Velantro Service, service, service...\[SENSITIVE CONTENT HIDDEN\] Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jennie H. Owner Transportation/Trucking/Railroad ### "Great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2019 Dialing customers faster, better loads, less wait time Pros Fast dialing, convenience, easy to use and set up Cons Have not found anything I do not like yet Reasons for choosing Velantro Dispatcher use at previous position and liked Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.