AutoVu Solutions

Workforce Manager

5 / 5 5 reviews

Who Uses This Software?

We offer a premium product to the Service Industry, and companies that have equipment to maintain, service or provide a warranty.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Pricing Details
    Free for one user for as long as the system is required.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AutoVu Solutions
  • autovusolutions.com
  • Founded 2005
  • United Kingdom

About Workforce Manager

We can provide the tools you need to run your business in a structured and efficient way. Workforce Manager covers all aspects of business, from sales quotations through to product installation, service management and invoicing. We offer a full CRM and Field Service Management combination providing you a high end solution to everyday business management.


Workforce Manager Features

  • Call Logging
  • Contact Management
  • Customer Support
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Sales Pipeline Management
  • Territory Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Workforce Manager Reviews Recently Reviewed!

AutoVu Solutions, the Perfect Solution for my Business

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that this is cloud based and can be used from any device. Also the continued backup and support from the AutoVu team has been excellent.

Cons: That I did not discover this sooner!

Overall: After ¿trying¿ many of the other CRM¿s out there, I can honestly say that AutoVu Solutions has been the easiest to use. The main advantage is having one programme to keep track of my customers, my communications and appointments. No more spreadsheets to update! For my team members who work remotely, this has proved invaluable for job notifications, updating job sheets and capturing a client¿s signature whilst on site. Furthermore, the dairy has been a real asset, allowing me to see where and when my team are in one view. In addition, I can create quotations and invoices, upload correspondence and images straight to the client record. All this using just one package.

The Customer Service provided has always been excellent. I have used the `Ticket¿ System on numerous occasions for my queries and have always had an immediate response.

As far as price is concerned, in my opinion, many of the competitors out there are charging the same or more for less features. The extra `elements¿ AutoVu Solutions offers is well worth the cost and I believe, a real bargain!

Recommendations to other buyers: The software is a great bargain for small businesses. Very easy to use and well priced. Keeps me in touch with my prospects and customers.

Vendor Response

by AutoVu Solutions on January 12, 2017

Thank you for your kind review

A long term user review

Jan 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and allows us to perform tasks not available with other software

Cons: Sometimes an update catches us out, could be better informed

Overall: We are long term users of Workforce Manager from AutoVu. Having tried one or two other packages in the past, it was clear that few offered the features that we require to operate our business.

As our work is in the mobility sector, this can be quite complex in its workings, and requires specific actions to be taken. Workforce Manager gives us the ability to achieve this.
As far as recommendation goes, for anyone in the lift industry looking for a complete solution to everyday jobs diary bookings, purchase orders and logging job details or conversations, we¿re happy to endorse.

There are a number of features we do not use, but for the things we do, it ticks all the boxes.

Recommendations to other buyers: We are in the lift industry. if you want software that does the job, this is it.

Vendor Response

by AutoVu Solutions on January 12, 2017

Thank you for your review, we are working on a better mechanism for keeping our customers informed about product updates.

Software that works great for us

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The fact that someone is there to answer our questions, however trivial they may seem.

Cons: Not much really.

Overall: After a very helpful introduction and thorough demonstration. The team at AutoVu were very helpful getting us started and setting up our system.

We operate a busy schedule with engineers site visit bookings coming in all day. we're able to send these directly to our field technicians through an app. As soon as the job is complete we get a notification and the invoice is sent out.

Its simple to use once you get used to the format and allows us to design all our job tickets within the software.

Purchase orders and invoices are easily linked to the site visits that makes tracking jobs really easy.

All in all we are very satisfied with the software.

Recommendations to other buyers: Give it a try, but persevere, its easy to give up before realizing quite what this software can do.

Vendor Response

by AutoVu Solutions on January 11, 2017

Thank you for reviewing our product. The comments and reviews our customers leave are most helpful. They allow us to make Workforce Manager work better for you.

Easy Care Systems AutoVU review

Oct 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it does what i need it to do

Cons: Not much

Overall: All works well and tech back up is very good. The system does every thing we need and more if required.

Recommendations to other buyers: Once you are knowledgeable with the soft ware it all become s easier

The difference a good cloud CRM makes

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Cloud-based and works from any device connected to to the Internet. Still can be used even if no Internet

Cons: Just take some time to get used to because he was so dependent on our old CRM system which was now out of date

Overall: Having finally upgrading to a cloud based CRM system the difference it has made and the most simple it's made things is unbelievable everyone can access the database no matter where you are but ongoing support has been tremendous. It is like having an extra member of staff always there ready to help

Recommendations to other buyers: Use it correctly from the start and the reports you can run our very good.