---
title: "Hexnode UEM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Hexnode UEM Software - reviews, pricing plans, popular comparisons to other Unified Endpoint Management (UEM) products and more."
source_url: "https://www.capterra.com/p/146405/Hexnode-MDM/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Hexnode UEM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hexnode UEM

## What is Hexnode UEM?

Hexnode is a cloud-based UEM solution that allows you to harness the power of the cloud to secure and manage corporate devices. They offer a flexible solution for comprehensive management and security of all the endpoints deployed in an organization. Trusted by SMBs to Fortune 100s worldwide, you can manage your entire corporate network with ease. Supporting major device platforms and offering support to a wide range of industries, Hexnode is globally recognised for its industry-best features.

## What is Hexnode UEM used for?

[Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[Unified Endpoint Management (UEM)](https://www.capterra.com/unified-endpoint-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)

Recognitions

Shortlist

Overall rating

Based on 154 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

3%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Mobile Device Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Hexnode UEM alternatives

Highest Rated

[4.9 (501)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (937)](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (1,895)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting price

$104.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (547)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

Starting price

$3.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/146405/Hexnode-MDM/alternatives/)

## FAQs about Hexnode UEM

Overview

### What problems does Hexnode UEM solve?

Hexnode UEM solves fragmented multi-platform device administration by centralizing enrollment, policy assignment, app deployment, and security controls for Windows, macOS, iOS, and Android fleets. It helps IT administrators, field-service teams, retail operators, and schools remotely lock devices into approved kiosk use, enforce compliance rules, locate assets, and manage device groups.

Answer based on 100 reviews

Overview

### Which roles and teams benefit most from Hexnode UEM?

Hexnode UEM is most used by IT managers, directors, support teams, and network or system administrators who enroll devices, apply policies, troubleshoot users, and manage security settings. Developers, software engineers, and security engineers support device testing and access controls, while executives and project managers monitor fleet status, compliance, and operational needs.

Answer based on 153 reviews

Overview

### What company size and industries is Hexnode UEM built for?

Hexnode UEM is built for small businesses, which make up 68% of reviewers, and Information Technology and Services organizations at 22%. It supports any organization that needs to manage and secure iOS, Android, fireOS, Windows, Mac, Linux, ChromeOS, visionOS, and Apple TV devices, including software and healthcare teams.

Answer based on 154 reviews

Features and Usability

### What are the key features of Hexnode UEM?

Hexnode UEM includes software management for deploying and updating apps, plus deployment management through Blueprints for group device setup. Its kiosk mode supports single-app, multi-app, and browser-based restricted device use. Alerts and notifications help monitor device functionality, while device management and compliance management cover broader endpoint administration.

Answer based on 17 reviews

Integrations

### Which third-party tools and platforms does Hexnode UEM integrate with?

Hexnode UEM integrates with Google Workspace, Microsoft Azure, Okta, and Zendesk Suite. These connections support identity and access management, cloud directory administration, workplace productivity environments, and IT service management workflows across managed devices.

Answer based on 11 reviews

Getting Started and Support

### What training and onboarding options does Hexnode UEM offer?

Hexnode UEM provides in person training, live online sessions, webinars, documentation, and videos. These formats give teams options for guided instruction, scheduled virtual learning, self-paced reference materials, and recorded visual guidance when getting started with the platform.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does Hexnode UEM offer, and how do users rate the experience?

Hexnode UEM provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users commonly describe support as fast, knowledgeable, patient, and effective at resolving issues, with useful documentation and follow-ups. Some report slower responses, occasional uneven quality, and difficulty locating answers in help materials.

Answer based on 81 reviews

Security

### How does Hexnode UEM handle data security and access control?

Hexnode UEM uses policy enforcement, containerization that separates personal and company profiles, app and settings restrictions, screen-capture blocking, remote wipe, and forced drive encryption to secure managed devices. Location tracking and geofencing support device oversight. Reviewers report occasional inaccurate geofence alerts and app blacklists that may not reliably prevent installation.

Answer based on 23 reviews

## Features

AI summary

Based on 958 Unified Endpoint Management (UEM) reviews

Capterra data shows that buyers of Unified Endpoint Management (UEM) software rank the following features as their top priorities:

-   **Endpoint Management** (**58%** of reviewers rated this feature as critical)
-   **Patch Management** (**67%**)
-   **Configuration Management** (**40%**)

Hexnode UEM supports **Endpoint Management** and **Patch Management**, giving IT teams the tools to manage devices centrally and keep systems up to date with needed fixes. However, it does not include **Configuration Management**. Instead, it offers other features that reviewers also rate as important, including **Remote Access & Monitoring** (**44%**), **Compliance Management** (**39%**), and **Deployment Management** (**38%**). These features help teams monitor endpoints, maintain policy alignment, and roll out software or settings efficiently, helping businesses keep device fleets secure and easier to manage.

Endpoint Management

4.6 (34)

41.18% of 34 reviewers that rated this feature as important or highly important

Track status, assign actions, and control access to systems for devices within the organization

Patch Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Install software updates and bug fixes remotely

Compliance Management

4.4 (24)

45.83% of 24 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Deployment Management

4.4 (32)

50.00% of 32 reviewers that rated this feature as important or highly important

Manage the processes involved when making the application ready for use

Policy Management

4.5 (34)

67.65% of 34 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

Software Management

4.4 (30)

60.00% of 30 reviewers that rated this feature as important or highly important

Allows businesses to manage the software installed on their devices.

Hexnode UEM 79 features

### All Features
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- App Management: Download applications that can be internally saved
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automatic Patch Deployment: Set a time to deploy patches automatically
- Automatic Scans: Setup recurring or automatic scans
- Automatic User/Device Recognition: The system can automatically recognize a user and/or device
- Browsing Restrictions: Provides user and content restrictions during web browsing
- BYOD Management: Manage and secure access to business data and applications on personal devices.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Scheduling: Plan to upload and publish specific content on social media platforms, screens etc.
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Management: Ability to handle large datasets
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Deployment Management: Manage the processes involved when making the application ready for use
- Device Enrollment: Register and perform initial device setup
- Device Management: Maintenance and upkeep of physical and/or virtual devices
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Encryption: Convert data into a code for security
- Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization
- Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- File Management: Create, save, and store files
- Filtering: Find & retrieve relevant data or documents
- For MSPs: Intended to be used by managed service providers
- Geolocation: Determines the location of a device using GPS or an IP address
- Inventory Management: Track and manage inventory levels to maintain proper supply
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- Kiosk Mode: Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Media Library: Collection of images, videos and other digital content that can be used
- Mobile Access: Access software remotely via mobile devices
- Mobile Content Management: Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.
- Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-app mode: Allows to lock a device into a specific set of apps
- Multi-Screen Support: Facilitate the display of multimedia content across multiple screens
- Network Wide Management: The ability to manage all patches within a network
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Onsite Printing: Print tickets, receipts, and other information on location
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Patch Management: Install software updates and bug fixes remotely
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Policy Management: Create, manage, and track policies and procedures within an organization
- Push Notifications: Trigger clickable pop-up messages
- Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Device Locking: Lock devices to prevent their misuse if they get lost or stolen.
- Remote Display Management: Remotely schedule and display multimedia content regardless of where you are
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Remote Update/Installation: Deploy updates or install new software remotely
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Secure Browsing: Allow or block access to specific domains and individual pages
- Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Single-app mode: Allows to lock a device into a specific app
- Software Management: Allows businesses to manage the software installed on their devices.
- Synchronization Scheduling: Create a schedule when files and folders are synchronized
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Touch Screen: Interactivity between software and users by touching areas on the screen of display devices
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Virtual Keyboard: On-screen keyboard that can be used without the need for physical keys/keyboard
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Wireless Internet Access Control: Control and manage access to wireless networks
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (154)

4.5

Based on 154 reviews

## Pricing

Value for money

4.5 (147)

Value for money

4.5 (147)

4.5

Based on 147 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Okta](https://www.capterra.com/p/119653/Okta/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (146)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (146)

4.7

Based on 146 reviews

## User reviews

Overall rating

4.6

Based on 154 reviews

Filter by rating

5(109)

4(35)

3(6)

2(1)

1(3)

Mentioned topic

Sorted by most recent

MT

MyCFL T.

President

Computer Networking

### "Find another provider"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 2, 2026

Every time we try to update or do something we constantly are having issues with pushing apps, syncing with ABM, etc. Support is sub-par. We have been with them almost since the start and have worked through their growing pains. Now they are trying to charge me for "premium support"; when their support is the worst I have been with. Go somewhere else; we are starting the process to go somewhere else.

Pros

Nothing anymore ... cost was good, until now they want you to pay for support. At first it was somewhat easy to use, not they change things and hope you conform.

Cons

Customer Support, Dashboard, functionality. They push you to use the "chat" and say you will be answered in minutes ... well don't hold your breath ... it usually is hours and then will email you ... that is the fall back ... chat is supposed to be instant ... not they are having issues with syncing with ABM and can't figure it out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ER

Efraim R.

IT Systems Specialist

Furniture

### "IT Systems Specialist"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 5, 2026

Pros

Very intuitive UI – It’s easy to get productive quickly, even for admins who aren’t deep MDM specialists. Common tasks (enrollment, policy creation, app deployment) are straightforward. Strong multi-platform support – Managing iOS, Android, Windows, macOS, and tvOS from one console feels consistent rather than fragmented. Flexible policy controls – Especially for kiosk/lockdown modes and compliance rules. You can be very granular without the setup becoming painful. Fast deployment & onboarding – Device enrollment (especially Apple ADE and Android Enterprise) is smooth and well-documented.

Cons

Reporting and analytics are basic – The built-in reports work, but they’re not very customizable or insightful compared to larger UEM platforms. UI inconsistencies at times – While generally clean, some deeper settings feel buried or behave slightly differently across platforms. Automation depth is limited – You can automate common workflows, but advanced, conditional automation (especially cross-platform) isn’t as strong as higher-end tools. macOS & Windows depth lags a bit – Mobile platforms are clearly the strongest; desktop OS management feels less mature in comparison. Change management / versioning – It’s easy to make policy changes, but harder to track who changed what and roll back cleanly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Cyber Security Lead

Venture Capital & Private Equity

### "Hexnode is amazing for Windows"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 28, 2025

Overall I think it's the best MDM for Windows devices out there, with all of the flaws taken in consideration

Pros

I love the way you can force execute drive encryption. We were looking for a system that is NOT Intune to control drive encryptions

Cons

The system can get very slow, especially when you look for report and the support is annoying sometimes.

Switched from

[Automox](https://www.capterra.com/p/148872/Automox/)

I needed a real MDM to also be able to initiate Drive Encryption remotely

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IR

Ishmael R.

Security Engineer

Information Technology and Services

### "The Greatest UEM/MDM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2025

Hexnode is great. They are a powerful MDM that makes deployment simple. Their policies are very customizable for any type of OS. This has allowed our team to maximize the potential of Hexnode.

Pros

Hexnode has the greatest support experience I have ever seen in a product. They are always responsive, and they will always help if I need any assistance for a project that requires the use of Hexnode. I have spent over 2 hours on a call with them before and not once did I sense any frustration from them. I used to reach out a lot to them when I was new, and they told me they were happy I kept using their support service. They always send detailed emails after a call for a recap, or next steps if a follow up is needed. Hexnode has done a fantastic job in building their support.

Cons

To be be honest, I cannot think of anything with Hexnode that upset me. The only issue I had was there was a period where my portal became very slow. I had to reach out to support and they would immediately refresh my account to get it started backup again. They would not leave until my slowness was resolved.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

I got here after Hexnode was purchased by DataVisor. But I have heard they are much more content with Hexnode than Jamf.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Deputy Director, IT Security

Banking

### "Comprehensive and Secure MDM for Organizations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 4, 2025

Overall, Hexnode has proven to be an invaluable tool for our organization, enabling efficient management of a large fleet of mobile devices. Its strong security features, combined with seamless integration with mobile endpoint protection, provide a reliable and comprehensive solution for our mobile device management needs.

Pros

The cross-platform support, unified management, and straightforward deployment make Hexnode highly efficient. Additionally, its intuitive interface, robust policy enforcement, and seamless app distribution further simplify mobile device management, allowing administrators to maintain security and compliance with minimal effort.

Cons

While Hexnode performs well in most areas, device unenrollment could be improved. Currently, the process can be cumbersome at times, and some devices may remain partially enrolled, which can complicate device lifecycle management and offboarding procedures. Enhancing this feature would further strengthen Hexnode’s overall usability and administrative efficiency.

Switched from

[Sophos Mobile Control](https://www.capterra.com/p/132226/Sophos-Mobile-Control/)

Hexnode has more features and lesser cost

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Maris K.

IT manager

Telecommunications

### "Kiosk mode"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2025

Pros

Hexnode stood out after comparing it with several other UEM/MDM platforms. The interface is clean, intuitive, and highly customizable, which made the initial setup fast and straightforward. Device onboarding was smooth with no issues, and policies applied consistently from the start. Kiosk mode is one of Hexnode’s strongest features—creating and managing restrictions is simple, version control is clear and reliable, and updates can be rolled out confidently across different device groups. The platform offers a solid balance between flexibility and control, making it easy to support both straightforward and more complex deployment scenarios. Overall, Hexnode delivers a robust and scalable solution that has performed reliably in real-world use. It’s a strong choice for teams looking for a modern MDM platform with good usability and thoughtful features.

Cons

The interface is intuitive overall, but certain policy menus require several clicks to reach deeper settings. Small workflow optimizations would help speed up daily administration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Edilson S.

IT Analyst

Information Technology and Services

### "Hexnode UEM: simplicity, efficiency, and security in one platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2025

I found Hexnode UEM to be a complete and reliable solution — easy to use, intuitive, and backed by fast and efficient support that quickly resolves any issues.

Pros

Hexnode UEM: simplicity, efficiency, and security in one platform — a truly intuitive, powerful, and reliable solution that makes device management effortless and secure.

Cons

The platform works great overall, but the language support for Brazil could be improved. A fully localized Portuguese (Brazil) interface and documentation would make the experience much better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Brad H.

it guy

Restaurants

### "Hexnode is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2025

We are slowing deploying to a fleet of 150+ devices. Process has been smooth. Able to work with multiple permission types or groups of devices.

Pros

Customer support is 10/10. Responsiveness is amazing. Best bang for your buck here to manage multiple devices and set any policy you want to manage the devices.

Cons

Little bit of a learning curve if you haven't done MDM before. There are some interesting steps you have to take, but once you figure that out... it's a breeze.

Alternatives considered

[Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/)

Reasons for choosing Hexnode UEM

most robust, well rounded. best bang for buck.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FH

felipe H.

Head of Technology

Information Technology and Services

### "Good for inventory, bad for having control of devices."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 27, 2025

it's been really annoying not to have the features mentioned above. Some support works ok but there are some basic actions that don't come with your plan unless you have the very top tier plan.

Pros

easy to setup, add users, assign policies, and give basic configurations to the devices. Interface is very user friendly.

Cons

operation is really hard if you don't have the max plan, controlling devices is almost impossible. for all the other plans, only tracking is ok, but remote control is limited to impossible. I can't even apply security actions such as locking computers remotely, changing passwords, etc. The macOS configuration and control is really basic.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

PO

Paul O.

Technical Director

Information Technology and Services

### "The Unified Platform That Delivers - Mostly"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 17, 2025

Once you have found your feet inside the platform, it makes sense and the support is quick to respond with any queries we have had.

Pros

This all-in-one platform handles iPhones, Android tablets, Windows laptops, and Apple TVs from a single dashboard, reducing headaches. The Kiosk Mode locks devices to a single purpose, ideal for retail and restaurants. Their quick and helpful customer support is the secret weapon.

Cons

The quality of their macOS deployments are good, but coming from JamF, it can be better. I would much rather have a single pane of glass for the entire org rather than multiple tools for multiple platforms.

Switched from

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)

pricing and need to deploy more than just Apple devices.

Alternatives considered

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)

Reasons for choosing Hexnode UEM

Support response, features and pricing were all better in Hexnode.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146405/Hexnode-MDM/reviews/)

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