Who Uses This Software?

Any organization in which iOS, Android, Windows Mobile Devices, Laptops, Mac, and Apple TVs need to be managed and secured.


Average Ratings

33 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Hexnode
  • www.hexnode.com
  • Founded 2013
  • United States

About Hexnode MDM

Hexnode MDM is an award-winning Unified Endpoint Management (UEM) solution that helps businesses stay agile and competitive in an increasingly mobile world. With an array of features geared for Mobile Security, App management and containerization, Hexnode MDM has been empowering organizations across all industries by driving employee productivity and compliance. With both cloud and on-premise hosting options to choose from, Hexnode MDM adapts to the most complex of business environments.


Hexnode MDM Features

  • Activity Reservations
  • Digital Signature
  • License Management
  • Onsite Printing
  • Remote Access
  • Secure Browsing
  • Ticket / Order Fulfillment
  • Touch Screen
  • Usage Reporting
  • Virtual Keyboard
  • Wireless Internet Access
  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronization
  • Mobile Device Management
  • Offline Access
  • Onsite Printing
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Surveys & Feedback
  • Timeout
  • Automatic Reset
  • Browsing Restrictions
  • Data Synchronization
  • Mobile Device Management
  • Offline Access
  • Point of Sale (POS)
  • Remote Control
  • Self Check-in
  • Self Ordering
  • Surveys & Feedback
  • Timeout
  • Automatic Device Recognition
  • Data Management
  • Deployment Management
  • Inventory Management
  • Maintenance Utilities
  • Procurement Management
  • Remote Update / Installation
  • Software Management
  • Synchronization Management
  • Wireless Network Support
  • App Management
  • Barcode Scanning
  • Compliance Management
  • Content Management
  • Data Collection
  • Data Management
  • File Management
  • Forms Automation
  • Mobile Messaging
  • Remote Access
  • Remote Systems Monitoring

Hexnode MDM Reviews Recently Reviewed!


Fantastic product, Awesome service

Feb 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product is intuitive, the learning curve is quite flat and whenever you need support it is there for you.

The guys and girls at the support team have responded to me in web chat at all hours of the day with quality advise and support. Where they need to confer with a colleague they will be honest and say this and i always have had a response.

I needed a specific use case, they delivered it and more. I have found features i was not looking for that have now become great additions.

The plans are well laid out from a pricing point of view regarding the functions associated.

The team also have taken on board feedback and requirements and even added functionality where appropriate.

I you know nothing about MDM but know you need one I dont think you could find a better team to help you.

If you need an MDM solution to grow with your business needs then this is likely to be a great fit.

Cons: Better support for non mainstream devices, I know they work hard to reach the level of capability on all devices that they have achieved on Samsung as an example.

My use case was around 200 Nvidia Shield tablets so we had to work with that, it may just be feature envy but if Samsung had been able to do what I needed i would be able to exploit more of the tool box on offer.

Overall: The support makes this a stand out offering.

I often approach suppliers with money to spend and a use case to deliver, most but not all demonstrate passion and reliability whilst in review stages and then in on-boarding and delivery.

A few continue this throughout there working relationship with you.

Hexnode have shown a unique passion to be the best at what they do, regardless of my needs they strive to deliver more to make there solution better. This in turn make give me more tools in the kit.

Hats off to the team and keep up the good work!

awesome

Oct 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software

Cons: as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system

Overall: we have not gone live till now , but am very happy to deal with such Team and Company , hope to continue as it and more and more , very recommended for one reason , there is too many reasons but from mu opinion the most important one is the non improvement to the product and the level of your technical support as a professional one

Works great,

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable.

Overall: Locked down the tablets we needed without a massive cost.

The best MDM around

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been testing/trying out a few MDM tools and this is the best one i have use out of them all! It was so easy to use!

Just tick/untcik what you do and don't want the end user to do and that's it you are set. you have so many options to pick from it makes really easy and covenant to setup your devices.

Cons: the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.

Overall: Hexnode has been really helpful they have made sure that my needs are met and solved by them. if you need anything additional added to you're platform they will make it possible. i 100% recommend hexnode to my business and clients! it's been a real pleasure working with hexnode.

They have always been there with support

Oct 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to push apps to elementary teachers. the selections are unlimited. I get all devices in one website

Cons: Being computer literate. I am still learning how all of this works. They have it set up right. I just don't know how to use all the functions sometimes

Overall: control of ipads for 5 grades under one roof. We are a small school and this works for us

One of the BEST MDMS!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Online portal is extremely easy to use and enrollment process is very simple. Changes made in the portal are applied immediately across all devices. Search function is really thorough and has all of the options that I needed.

Cons: Remote view feature is sometimes flaky. There can be a delay between the device and in the portal by a few seconds. Sometimes it doesn't work properly, making it unreliable.

Overall: Device management and full control, device monitoring

Super support. Excellent mobility management.

Oct 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great feature set for price point. It meets our tribal requirements without paying for features we don't need or won't use.

Cons: When working on a specific device, say number 40, and you click the back button in the browser it takes you back to the top of the list or first page. it would be better to take you back to the page you were on previously. Quite a pain if you are working through a long list

Great software

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to manage and the customer support is great! We have it set up on 18 tablets now and works great. We use it daily.

Cons: I wish I had more control over software updates, but I think that's a fault of Android, not Hexnode. No major complaints.

Overall: Allows us to have a tablet that is secure and single purpose.

Excellent, Intuitive, Easy to Use

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Intuitive and ease of use. Went thru 3 different MDM's before picking this one. MaaS 360 is garbage compared to Hexnode

Cons: No 2FA as of yet. But their support is great . Also, the AD option should sync more regularly than once a day.

Capterra loader

Hexnode is a great value. Works great with Android and iOS!

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The interface is very easy to use which cuts down on admin time. Support is very responsive and thorough. We primarily use Hexnode for Android, we use the multi-app kiosk mode in our elementary classrooms and it works wonderfully. We push all Android apps as APKs. I recently started adding some iOS devices and have Hexnode synced with our VPP account.

Cons: I was having some issues with the kiosk mode with certain app settings. Although all my issues have been resolved by support.

Capterra loader

Feature rich and easy to deploy MDM solution

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: From initial setup of the devices and setting the configuration profiles is a breeze. It is very easy to try out the solution and they have a very responsive and sales and support team.

For the basic features we are looking for like Kiosk and application lock, it works like a charm.

Cons: Some of the features are not available in some android brands but it's not that a big issue.

Overall: Hexnode have helped us in delpoying our MDM solution in record time. We've been looking for MDM solution that we can easily try out and deploy and manage with the current size of our business and number of devices, and Hexnode is the right solution. From pricing, support and ease of use -- it's a winner.

Hexnode has made it a lot easier for me to manage the 165 tablets that i have to take care of

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the way that you can update programs that you use for business without have to have each person come in. i just update the app i need and when they sign on it prompts them to install it and we are done works great

Cons: Disenrolling a device could be a little easier if you do not have time you have to do it in 2 seperate sections for it to take place right away other wise you can wait a few minutes and it will do it from the seach screen

Overall: Tablet control

Best support I've had for software ever.

Mar 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Well laid out rules and setup for managing devices and processes. Enrolling and changing apps is super simple and quick. Features for price plans are very useful in offsite maintenance.

Cons: Difficult to find a specific device or group. Challenges with getting device to perform as rooted.

Support for older android devices is limited and some features like data monitoring should be a given.

Overall: Remote solutions and customer monitoring.

Best features and support thus far

Nov 13, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I liked that as soon as I setup my account I was called by a member of Hexnode's support team. Even though I was unable to answer, it really showed that they want to make sure you get setup and moving right away with their product.

Cons: The setup for this MDM is a little different/harder to find than the others I have tested so far.

Once I got a feel for it though it started flowing much more smoothly.

Overall: So far I think hexnode may end up being the MDM we choose to support our iPads at our institution.

The ability for it to support android provides potential in the future for the other end of the spectrum without the need for another service/application.

Manage devices easily and support is terrific

Feb 28, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, device type coverage (iOS, Android, Windows), exellent support response and smooth interface. Hexnode has made managing all our company devices easy.

Cons: Missing some features (e.g. Battery level display on web interface) although they are planned. It would be nice to be able to download a PDF manual to consult instead of individual web sections.

Overall: Easy management of a number of devices both locally and interstate.

Simple setup and fast support

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy setup and super fast support. Setup and working in less than 2 hours.

Cons: So far the only issue I have is that I wish I could have more control over the end device. REmote control I mean.

Rock solid support makes this product worth your money.

Aug 15, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have a very weird use case, and Hexnode have always stepped up quickly to support us, regardless of whether or not we were paying. The software meets our use case probably 95% and the last 5% is due to us not them.

Cons: It feels a bit beta still, I think they have lots of room to grow to help make the admin dashboard etc more usable but its fine right now.

Hexnode Kiosk Mode is Awesome!

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use - takes very less time to setup a fully functional kiosk mode. Great customer service. Always available and highly trained professionals. Portal is very user friendly - getting around to know the features is a breeze!

Cons: Bandwidth management is available only in the top tier - would be good if it is available in other plans as well.

Capterra loader

Most complete MDM solution I found and I tested many of them, including major names

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Support is excellent. Software supports all possible things you can imagine, including android for work, mobile data management, kiosk modes, etc.

Cons: It costs 4USD for ultimate version, it is feature rich but it is competing then with VMWare and SOTI pricing. Anyway, I find it easier to use and has much nicer and more intuitive interface.

Easy to use and amazing customer support

Jul 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing about the product is their support; they are extremely helpful and very responsive! The pricing is also competitive, and the product is easy to use.

Cons: I don't have any major complaints about the software. I'm waiting on support for some of the newer iOS MDM features, but in general I haven't had any major issues.

Excellent software

Jul 13, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Features, support, pricing

Cons: No desktop management

Overall: We had both Android and iOS devices in our company and we needed a decent software that could manage both easily. Hexnode MDM turned out to be an excellent choice. We opted for the on premise edition. It was very easy to set up and their support team was always there for us.

Recommendations to other buyers: Their team is great. We had contacted them with a few custom requirements and their response was awesome.

So far it is really easy to use and self explanitory

Mar 22, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of use and how quickly you can set up MDM. All I had to do was upload a certificate and email it to my users and they were able to sign up.

Cons: limited ios restrictions. I cant seem to find no password lock on Ios devices however I am still new to the program and learning its features

Overall: MDM on windows

Good software, very helpful support, any issues resolved quickly.

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to set up.

Support is always quick to respond.

Any issues are resolved quickly.

Updated regularly.

Plenty of helpful tools/information to help with my daily operations.

Cons: Occasionally run into issues with features not working as I expected, although support was quick to help/explain.

Hexnode is one of the easiest and most customizable MDM services I've used.

May 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every feature possible is available for use when setting up MDMs. Hexnode has an active support staff that has helped me solve all of my problems.

Cons: The mobile app doesn't include as many features as the web version. Besides that, nothing else in particular is bad about Hexnode.

Great MDM software at a reasonable price

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support is awesome, issues are resolved very quickly.

The android app continues to improve with new features added almost weekly.

Cons: no notification of new features, they just appear. Ive been told by hexnode support that an email blast is in the pipeline.

Easiest MDM service out there. I've tried a dozen and this was the best.

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The user interface! Everything has descriptions and their knowledgebase is the best. And they support almost all mobile OSs.

Cons: Not much to not like, its straightforward. It may be a bit bloated cause they have same dashboard for kiosk mode. But thats okay,

Capterra loader

Very useful with low load requirement

Oct 16, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's a very lightweight solution to the mdm issues that we had. Far better than mobilock

Cons: The update system is a little confusing to use

Overall: Customer service is great and the product works very well

Small company friendly, with massive scalability.

Feb 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, cost efficient, amazing technical support.

Cons: None.

Overall: As a growing company, we have been innovating in our use of technology. Utilizing HexNode has allowed us to maximize our technology usage while also maintaining our security, and giving us the option to securely provide devices to employees while minimizing risk to our organization.

Recommendations to other buyers: Make sure you have your IT team on hand for initial setup, or someone who knows what they're doing with network settings.

Easy device enrollment, no difficult setup needed. Great customer support and quick reply

Mar 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can easily enroll your device , that's all you need to gain control over your devices. Easily create multiple policy to be attached to different device!

Cons: Lacking remote control function, which mentioned in the website as beta but support tells me otherwise.

Great choice for MDM software!

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I loved the customer support. They walked us through any issues we had, took our feedback about a feature we would like to have implemented and are looking into getting it added.

Cons: Currently they have no support for tracking Mac devices, but that is something the have on their roadmap for the future.

Overall: I think they are a great company to work with, they met all of our checkboxes except one and they are adding the feature down the road.

Excellent experience so far

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The features hexnode offer are everything that our small business needed. The customer support has been extremely helpful. The effort they give to clear up problems and help our company is unmatched!

Cons: There has been a learning curve for me. I am new to MDM and although I have been helped along the way, it would be nice to have a more intuitive layout for laypeople like myself.

good for remote discovery and control

May 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease o f use, ready to connect ,good support response and easy interface. supports ios,windows and android.

Cons: need support for other devices and should describe more on connectivity with cloud or other repositories.

Very nice and easy to use

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to get started and the help is comprehensive with both video and text tutorials getting things that are complicated on devices easy to manage.

Cons: It would be nice to remove the floor of 15 devices in licensing. Apart from that I haven't found anything I dislike so far.

Overall: Ability to manage devices remotely without the hassle.