--- title: "Hexnode UEM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Hexnode UEM the right Patch Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/146405/Hexnode-MDM/reviews/" page_type: "reviews" language: "en" --- Hexnode UEM 4.6 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of Hexnode UEM Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Jro K Deputy Director, IT SecurityBanking, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Additionally, its intuitive interface, robust policy enforcement, and seamless app distribution further simplify mobile device management, allowing administrators to maintain security and compliance with minimal effort.“ December 4, 2025 MR Martin R IT SupportRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Hexnode only accept payment in $USD so it's difficult for our finance team to process in Australia, especially without a GST rebate on the monthly fees.“ December 6, 2024 Jro K Deputy Director, IT SecurityBanking, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Its strong security features, combined with seamless integration with mobile endpoint protection, provide a reliable and comprehensive solution for our mobile device management needs.“ December 4, 2025 UK Uththara K Engineer - Systems and SecurityComputer & Network Security, 51 - 200 employeesUsed the software for: 1-2 years. “We have observed that Hexnode customer support response times have increased, and the quality of support has occasionally been suboptimal.“ October 15, 2025 PO Paul O Technical DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “This all-in-one platform handles iPhones, Android tablets, Windows laptops, and Apple TVs from a single dashboard, reducing headaches.“ October 17, 2025 AG Arantxa G Senior People Ops SpecialistOutsourcing/Offshoring, 51 - 200 employeesUsed the software for: Less than 6 months. “The fact that I can just click something to "Appear as un-enrolled" doesn't make me trust the un-enrollment process as much.“ October 13, 2025 MR Martin R IT SupportRetail, 51 - 200 employeesUsed the software for: More than 2 years. “I've tried many MDM products but for our specific needs of deploying unmanned Android Kiosk devices to over 700 sites in Australia, Hexnode was the only product that ticked all the boxes in what we needed.“ December 6, 2024 Noam B Cyber Security LeadVenture Capital & Private Equity, 51 - 200 employeesUsed the software for: 1-2 years. “The system can get very slow, especially when you look for report and the support is annoying sometimes.“ December 28, 2025 ## Showing most helpful reviews Showing 1-25 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Edilson S. IT Analyst Information Technology and Services Used the software for: 6-12 months ### "Hexnode UEM: simplicity, efficiency, and security in one platform" November 5, 2025 5.0 I found Hexnode UEM to be a complete and reliable solution — easy to use, intuitive, and backed by fast and efficient support that quickly resolves any issues. Pros Hexnode UEM: simplicity, efficiency, and security in one platform — a truly intuitive, powerful, and reliable solution that makes device management effortless and secure. Cons The platform works great overall, but the language support for Brazil could be improved. A fully localized Portuguese (Brazil) interface and documentation would make the experience much better. Review Source IR Ishmael R. Security Engineer Information Technology and Services Used the software for: 1-2 years ### "The Greatest UEM/MDM" December 10, 2025 5.0 Hexnode is great. They are a powerful MDM that makes deployment simple. Their policies are very customizable for any type of OS. This has allowed our team to maximize the potential of Hexnode. Pros Hexnode has the greatest support experience I have ever seen in a product. They are always responsive, and they will always help if I need any assistance for a project that requires the use of Hexnode. I have spent over 2 hours on a call with them before and not once did I sense any frustration from them. I used to reach out a lot to them when I was new, and they told me they were happy I kept using their support service. They always send detailed emails after a call for a recap, or next steps if a follow up is needed. Hexnode has done a fantastic job in building their support. Cons To be be honest, I cannot think of anything with Hexnode that upset me. The only issue I had was there was a period where my portal became very slow. I had to reach out to support and they would immediately refresh my account to get it started backup again. They would not leave until my slowness was resolved. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) I got here after Hexnode was purchased by DataVisor. But I have heard they are much more content with Hexnode than Jamf. Review Source PB Philip B. Owner Financial Services Used the software for: Less than 6 months ### "Critical Offboarding Flaws and Support Gaps in Hexnode MDM" July 9, 2025 1.0 Our overall experience with Hexnode has been disappointing. While the platform offers a user-friendly interface and flexible policy configurations, these benefits were ultimately outweighed by serious technical limitations and poor support. The most critical issue was our inability to unenroll devices — even with help from Hexnode support, the problem remained unresolved. This left us with several devices permanently locked to the MDM, with no way to repurpose or wipe them clean. The lack of a reliable offboarding process has resulted in significant operational and financial setbacks. In hindsight, we would not have chosen Hexnode. We strongly recommend that anyone considering this solution carefully evaluate its limitations, especially around device unenrollment and long-term support. Pros exnode looked promising at the outset — the interface is clean, and setup was relatively quick. We also appreciated the flexibility in configuring device policies and the cross-platform support. Cons We chose Hexnode for mobile device management expecting a reliable and flexible solution — unfortunately, the experience has been quite the opposite. The biggest issue: we were unable to unenroll several devices, and even after escalating to their IT support, no one could provide a working solution. We're now left with devices that are permanently stuck with the MDM installed, with no way to remove it — even a factory reset didn't help in some cases. The support team was slow to respond and ultimately couldn't resolve the issue, leaving us with unusable hardware and no clear path forward. This has caused significant disruption and cost to our operations. If you're considering Hexnode, be extremely cautious — particularly if you ever plan to offboard devices or change MDM providers. Based on our experience, we would not recommend it. Review Source VR Verified Reviewer Cyber Security Lead Venture Capital & Private Equity Used the software for: 1-2 years ### "Hexnode is amazing for Windows" December 28, 2025 4.0 Overall I think it's the best MDM for Windows devices out there, with all of the flaws taken in consideration Pros I love the way you can force execute drive encryption. We were looking for a system that is NOT Intune to control drive encryptions Cons The system can get very slow, especially when you look for report and the support is annoying sometimes. Switched from [Automox](https://www.capterra.com/p/148872/Automox/) I needed a real MDM to also be able to initiate Drive Encryption remotely Review Source JW John W. IT Support Construction Used the software for: 1-2 years ### "Hexnode is very Useful" June 26, 2025 5.0 My experience with Hexnode UEM is fantastic. Their latest update has been extremely beneficial with our connection issues previously experienced. Pros We now have no user approval need to access our equipment. It is almost immediate and we have full access without the users approval. Cons We previously had some connection problems , but with the latest update it is working great and we are not currently having any issues. Alternatives considered [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) Reason for choosing Hexnode UEM The pricing was competitive, ease of implementation and ongoing usage. Review Source PO Paul O. Technical Director Information Technology and Services Used the software for: Less than 6 months ### "The Unified Platform That Delivers - Mostly" October 17, 2025 5.0 Once you have found your feet inside the platform, it makes sense and the support is quick to respond with any queries we have had. Pros This all-in-one platform handles iPhones, Android tablets, Windows laptops, and Apple TVs from a single dashboard, reducing headaches. The Kiosk Mode locks devices to a single purpose, ideal for retail and restaurants. Their quick and helpful customer support is the secret weapon. Cons The quality of their macOS deployments are good, but coming from JamF, it can be better. I would much rather have a single pane of glass for the entire org rather than multiple tools for multiple platforms. Alternatives considered [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/) Reason for choosing Hexnode UEM Support response, features and pricing were all better in Hexnode. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) pricing and need to deploy more than just Apple devices. Review Source BH Brad H. it guy Restaurants Used the software for: 6-12 months ### "Hexnode is great" October 28, 2025 5.0 We are slowing deploying to a fleet of 150+ devices. Process has been smooth. Able to work with multiple permission types or groups of devices. Pros Customer support is 10/10. Responsiveness is amazing. Best bang for your buck here to manage multiple devices and set any policy you want to manage the devices. Cons Little bit of a learning curve if you haven't done MDM before. There are some interesting steps you have to take, but once you figure that out... it's a breeze. Alternatives considered [Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/) Reason for choosing Hexnode UEM most robust, well rounded. best bang for buck. Review Source AM Ahmed M. IT Information Technology and Services Used the software for: 2+ years ### "Most complete multi OS MDM Solution! " April 28, 2025 5.0 Overall I have used Hexnode to manage PC, Mac, iOS and Android - and its been amazing to be able to manage such a variety of systems in one console. The speed in which these policies are applied are amazing! Also its very easy to deploy initially from a user prospective with minimal interaction. Keep up the amazing work! Pros Hexnode allows us to manage a global team working on various Operating Systems. This provides us one central system to manage compliance and secure our company data. Their support is always prompt and provide solutions in a timely manner. hexnode is easy to integrate with any IDP and provides the most multi-OS management than any MDM I worked with in the past. Cons Documenation can sometimes be outdated with some of the frequent MAC updates. Additionally when a policy or action is pending and attempts to re-try there isnt a way to stop it. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Hexnode UEM I used hexnode in the past, and with a multi os team, its the best to manage all OS settings from a single console. Review Source KK Kerry K. Unified Communications Engineer Hospital & Health Care Used the software for: 2+ years ### "You should use Hexnode." April 28, 2025 5.0 My overall experience with the product itself to the rep, and support has been excellent. Dedicated staff really stands out. Pros The best part about Hexnode is how easy it is to navigate the portal to set things up. Unlike many other UEMs I have used, it is laid out very well. Cons A few features that I would like are behind tiered plans that, for our use case, don't make sense to move to just for those features. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Hexnode UEM Hexnode was obviously the better option after demoing both. Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) Meraki was not working well, though it was still very much new from cisco Review Source JL Jeff L. Senior Systems annalist Information Technology and Services Used the software for: 1-2 years ### "The much better MDM : ) !" April 29, 2025 5.0 Higher productivity and the policies are excellent. Pros Very responsive to changes. They post much quicker than other MDMs Cons The live help is great but there should be more canned solutions etc. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Hexnode UEM Our client liked it. We thought you were overpriced for what our client liked but we had to convince them you use your product for this rollout. Switched from [LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) They lacked customer service and they product didn't always connect to devices - Very frustrating. Review Source JM Jayme M. IT Support Automotive Used the software for: 1-2 years ### "Great MDM with Little Limitations" June 1, 2023 4.0 Great experience, helps us manage all our devices with ease and very cost effective. Pros Very easy to install on new devices. The policies feature makes it so that we don't have to replicate the same settings for each different device. We can simply add the device to the policy and have all our settings and programs assigned to that device. Cons The only feature that we've noticed that doesn't work properly is the app switching when in kiosk mode. Otherwise it works exactly as intended and does everything we need it to do. Alternatives considered [Iru](https://www.capterra.com/p/181954/Iru/) Reason for choosing Hexnode UEM Chose to give Hexnode a chance and enjoyed working with it. Review Source SS Sneha S. Product evangelist Computer & Network Security Used the software for: 1-2 years ### "Hexnode has eased our remote working scenario." December 30, 2021 5.0 Hexnode is one tool that does justice to the price. It has been easy to implement and mastering the software took only a few hours. Moreover, any doubts or issues can be raised and the support team will surprise you with their quick response. Pros Hexnode is feature-rich in the Android and iOs platforms and almost all the features are really easy to implement. The enrollment of devices and users has been an easy process and the integration with identity service providers like Okta is a great advantage. Cons Not many negatives faced so far with Hexnode. Additional security for the IT admins to log in to the portal would be better so that more security can be assured. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/) Reason for choosing Hexnode UEM Hexnode seemed worth and affordable to our enterprise. Moreover, their customer support is amazing. So, compared to other software in market, working with Hexnode seemed more comfortable. Review Source JR Joseph R. IT Support Mental Health Care Used the software for: 1-2 years ### "Robust MDM, Does everything I need it to" January 29, 2021 4.0 A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager Pros The software is easy to use, the single pane of glass for app/device/user management is a dream. Cons Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management Alternatives considered [SimpleMDM](https://www.capterra.com/p/149414/SimpleMDM/) Reason for choosing Hexnode UEM Pricing was better, and at the time MS Intune was not considered at our organization. Review Source LK Lori K. Project manager E-Learning Used the software for: 2+ years ### "Tech support super stars" April 23, 2025 5.0 Mostly positive. The tech support is spot on. The Hexnode apps are not as visible as I would like, particularly the Hexnode browsers. Pros The tech support at Hexnode is very thorough and quick. I never have to wait more than a few minutes for support and our company has a dedicated customer service specialist who is very responsive. Cons Sometimes the platform is confusing, especially regarding what features are enabled on what plans. It can be difficult to enable certain features in certain apps. Also, the Hexnode browser does not appear as an app, so I cannot configure it. Review Source JP Janam P. IT Engineer Information Technology and Services Used the software for: 2+ years ### "Hexnode UEM: Effective Management, Easy UI" April 25, 2025 4.0 I value its prompt customer service, smooth integration capabilities, and user-friendly interface. Pros Simplified Enrollment Ease of use Kiosk Mode App Management Enterprise Integration Cons Multiple users on Android are not available via Knox enrollment. Ultra is a bit expensive. It might be non-responsive sometimes but they resolve it soon. Review Source LW Lisa W. HR Director Non-Profit Organization Management Used the software for: 1-2 years ### "Easy-to-Use Tool That Helps Keep All Our Devices Safe and Organized" April 24, 2025 5.0 Our experience with Hexnode has been mostly good, and it works well for our needs. Pros Hexnode is a simple company to work with, and it runs smoothly with little effort needed. Cons There are sometimes features that work differently on iOS and Windows, which can be confusing. Review Source CM Conner M. IT Support Specialist Hospitality Used the software for: 1-2 years ### "TOG LLC IT Review" December 19, 2024 4.0 Overall it has been a positive experience and a very beneficial tool. Pros The ability to pass a broad range of policy changes. Cons Attempts to push updates and policy changes don't always push properly to all devices. Review Source MG Mario G. IT Manager Computer & Network Security Used the software for: 6-12 months ### "My opinion on Hexnode" December 4, 2024 4.0 Pros It's a good way to handle company policies in different computers Cons I think the interface can be better or more user friendly Review Source MG Mark G. Head of Business Change Retail Used the software for: 1-2 years ### "Fantastic product, Awesome service" February 7, 2018 4.0 The support makes this a stand out offering. I often approach suppliers with money to spend and a use case to deliver, most but not all demonstrate passion and reliability whilst in review stages and then in on-boarding and delivery. A few continue this throughout there working relationship with you. Hexnode have shown a unique passion to be the best at what they do, regardless of my needs they strive to deliver more to make there solution better. This in turn make give me more tools in the kit. Hats off to the team and keep up the good work! Pros The product is intuitive, the learning curve is quite flat and whenever you need support it is there for you. The guys and girls at the support team have responded to me in web chat at all hours of the day with quality advise and support. Where they need to confer with a colleague they will be honest and say this and i always have had a response. I needed a specific use case, they delivered it and more. I have found features i was not looking for that have now become great additions. The plans are well laid out from a pricing point of view regarding the functions associated. The team also have taken on board feedback and requirements and even added functionality where appropriate. I you know nothing about MDM but know you need one I dont think you could find a better team to help you. If you need an MDM solution to grow with your business needs then this is likely to be a great fit. Cons Better support for non mainstream devices, I know they work hard to reach the level of capability on all devices that they have achieved on Samsung as an example. My use case was around 200 Nvidia Shield tablets so we had to work with that, it may just be feature envy but if Samsung had been able to do what I needed i would be able to exploit more of the tool box on offer. Review Source KN Kevin N. Asst. System Admin Chemicals Used the software for: I used a free trial ### "Multiplatform and Easy to Use" October 13, 2023 4.0 I cannot give 5/5 stars simply because I have only used this product in a test environment. However, my company has been impressed with the ease of use of Hexnode MDM and the very responsive support team. Our company was on the way to find another MDM provider and Hexnode had the quickest learning curve. They support all of our platforms including Windows, Mac, iOS, and Android. During our trial we ran into a few issues, bugs, and missing features, but the support team was quick to answer our questions, provide workarounds, and submit feature requests. One of our biggest request was to be able to upload MSIX files for Windows applications, and this was implemented within 2 months of our request. Pros Multiplatform, Easy Learning Curve, Great Support, Simple UI. Cons Groups cannot be nested, there are still some bugs to be tweaked, less robust Windows management, no Windows Automated Enrollment (OOBE) Review Source VR Verified Reviewer Associate Computer Software Used the software for: 6-12 months ### " Budget-friendly MDM" March 7, 2022 5.0 We are satisfied with Hexnode as it has almost done everything we required. So I would recommend this software. Pros Hexnode easily connects to the active local directory or Azure cloud. Since Hexnode MDM is a cloud-based server, you don’t need to manage another server. Moreover, associating policies are pretty straightforward. Cons Hexnode is best suited for mac devices as it is mediocre for windows. Hexnode could have added more lockdown capabilities for Windows. Review Source wI walaa I. software engineer & product tester Hospital & Health Care Used the software for: 6-12 months ### "awesome " October 8, 2017 5.0 we have not gone live till now , but am very happy to deal with such Team and Company , hope to continue as it and more and more , very recommended for one reason , there is too many reasons but from mu opinion the most important one is the non improvement to the product and the level of your technical support as a professional one Pros non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software Cons as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system Review Source NC Nijith C. Company Manager Computer Software Used the software for: 1-2 years ### "An easy to use UEM software " January 5, 2022 5.0 If you want a cheaper solution for your endpoint management issues, Hexnode is the one to go. However, cross-check your requirements before coming to a decision. Pros Hexnode helped us solve our mobility issues easily and effectively by enabling us to watch and control our devices from a single admin platform. It is a must-have in every growing company that doesn’t want to compromise its security. Cons Though Hexnode wins in most of its race with its competitors due to the value it provides, it still is a ‘just good’ UEM. It can be improved in terms of updations and latency. Reason for choosing Hexnode UEM We wanted to have a cheaper alternative to the Cisco systems manager, without compromising on security. Hexnode was indeed the best solution we could opt for, except for its slight update issues. Review Source AL Aaron L. Application Support Wholesale Used the software for: 1-2 years ### "Good MDM platform" May 18, 2023 5.0 Pros I like that I'm able to remotely control our warehouse scanners using Hexnode. Cons Locating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse. Review Source TU Tarik U. Head of Global IT & Infosec Consumer Services Used the software for: 1-2 years ### "Good but a little bit expensive" September 4, 2023 4.0 Pros Google SSO integration and apple and non-apple support Cons Unfortunately It's an expensive solution. Alternatives considered [SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)[Iru](https://www.capterra.com/p/181954/Iru/) Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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