--- title: "Hexnode UEM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Hexnode UEM the right Patch Management solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/146405/Hexnode-MDM/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Hexnode UEM 4.6 (155) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Hexnode UEM Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Jro K Deputy Director, IT SecurityBanking, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Additionally, its intuitive interface, robust policy enforcement, and seamless app distribution further simplify mobile device management, allowing administrators to maintain security and compliance with minimal effort.“ December 4, 2025 MR Martin R IT SupportRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Hexnode only accept payment in $USD so it's difficult for our finance team to process in Australia, especially without a GST rebate on the monthly fees.“ December 6, 2024 Jro K Deputy Director, IT SecurityBanking, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Its strong security features, combined with seamless integration with mobile endpoint protection, provide a reliable and comprehensive solution for our mobile device management needs.“ December 4, 2025 Noam B Cyber Security LeadVenture Capital & Private Equity, 51 - 200 employeesUsed the software for: 1-2 years. “The system can get very slow, especially when you look for report and the support is annoying sometimes.“ December 28, 2025 PO Paul O Technical DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “This all-in-one platform handles iPhones, Android tablets, Windows laptops, and Apple TVs from a single dashboard, reducing headaches.“ October 17, 2025 TG Todd G IT Specialist IIIHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “The option to force the layout of icons on ipads and phones is lacking. “ April 24, 2025 MR Martin R IT SupportRetail, 51 - 200 employeesUsed the software for: More than 2 years. “I've tried many MDM products but for our specific needs of deploying unmanned Android Kiosk devices to over 700 sites in Australia, Hexnode was the only product that ticked all the boxes in what we needed.“ December 6, 2024 LK Lori K Project managerE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “Also, the Hexnode browser does not appear as an app, so I cannot configure it.“ April 23, 2025 ## Showing most helpful reviews Showing 1-25 of 155 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Techincal suppourt Used the software for: Less than 1 year ### "If hexnode is your UEM no need to have big Team need. " October 28, 2026 5.0 So far It giving my operations very well manners support I don't need to be worry on my devices I can focus on my other works. Pros The way they connect everything to make the use of console easy. My most loved feature is automation of the console. The console is so easy to use that I get used to it in a few weeks only. Make the integrations so smooth that everything becomes so quick to get implemented. Cons Sometimes UI feels too simple like a black and white movie Vibe. An upgrade in ui much give a good experience. Review Source R Reviewer President Used the software for: 3-5 years ### "Find another provider" October 5, 2026 1.0 Every time we try to update or do something we constantly are having issues with pushing apps, syncing with ABM, etc. Support is sub-par. We have been with them almost since the start and have worked through their growing pains. Now they are trying to charge me for "premium support"; when their support is the worst I have been with. Go somewhere else; we are starting the process to go somewhere else. Pros Nothing anymore ... cost was good, until now they want you to pay for support. At first it was somewhat easy to use, not they change things and hope you conform. Cons Customer Support, Dashboard, functionality. They push you to use the "chat" and say you will be answered in minutes ... well don't hold your breath ... it usually is hours and then will email you ... that is the fall back ... chat is supposed to be instant ... not they are having issues with syncing with ABM and can't figure it out. Review Source ER EFraim R. IT Systems Specialist Used the software for: 3-5 years ### "IT Systems Specialist" February 26, 2026 5.0 Pros Very intuitive UI – It’s easy to get productive quickly, even for admins who aren’t deep MDM specialists. Common tasks (enrollment, policy creation, app deployment) are straightforward. Strong multi-platform support – Managing iOS, Android, Windows, macOS, and tvOS from one console feels consistent rather than fragmented. Flexible policy controls – Especially for kiosk/lockdown modes and compliance rules. You can be very granular without the setup becoming painful. Fast deployment & onboarding – Device enrollment (especially Apple ADE and Android Enterprise) is smooth and well-documented. Cons Reporting and analytics are basic – The built-in reports work, but they’re not very customizable or insightful compared to larger UEM platforms. UI inconsistencies at times – While generally clean, some deeper settings feel buried or behave slightly differently across platforms. Automation depth is limited – You can automate common workflows, but advanced, conditional automation (especially cross-platform) isn’t as strong as higher-end tools. macOS & Windows depth lags a bit – Mobile platforms are clearly the strongest; desktop OS management feels less mature in comparison. Change management / versioning – It’s easy to make policy changes, but harder to track who changed what and roll back cleanly. Review Source Verified Reviewer Deputy Director, IT Security Used the software for: Less than 1 year ### "Comprehensive and Secure MDM for Organizations" January 23, 2026 5.0 Overall, Hexnode has proven to be an invaluable tool for our organization, enabling efficient management of a large fleet of mobile devices. Its strong security features, combined with seamless integration with mobile endpoint protection, provide a reliable and comprehensive solution for our mobile device management needs. Pros The cross-platform support, unified management, and straightforward deployment make Hexnode highly efficient. Additionally, its intuitive interface, robust policy enforcement, and seamless app distribution further simplify mobile device management, allowing administrators to maintain security and compliance with minimal effort. Cons While Hexnode performs well in most areas, device unenrollment could be improved. Currently, the process can be cumbersome at times, and some devices may remain partially enrolled, which can complicate device lifecycle management and offboarding procedures. Enhancing this feature would further strengthen Hexnode’s overall usability and administrative efficiency. Review Source R Reviewer IT manager Used the software for: 1-3 years ### "Kiosk mode" January 20, 2026 5.0 Pros Hexnode stood out after comparing it with several other UEM/MDM platforms. The interface is clean, intuitive, and highly customizable, which made the initial setup fast and straightforward. Device onboarding was smooth with no issues, and policies applied consistently from the start. Kiosk mode is one of Hexnode’s strongest features—creating and managing restrictions is simple, version control is clear and reliable, and updates can be rolled out confidently across different device groups. The platform offers a solid balance between flexibility and control, making it easy to support both straightforward and more complex deployment scenarios. Overall, Hexnode delivers a robust and scalable solution that has performed reliably in real-world use. It’s a strong choice for teams looking for a modern MDM platform with good usability and thoughtful features. Cons The interface is intuitive overall, but certain policy menus require several clicks to reach deeper settings. Small workflow optimizations would help speed up daily administration. Review Source VR Verified Reviewer Cyber Security Lead Used the software for: 1-3 years ### "Hexnode is amazing for Windows" January 6, 2026 4.0 Overall I think it's the best MDM for Windows devices out there, with all of the flaws taken in consideration Pros I love the way you can force execute drive encryption. We were looking for a system that is NOT Intune to control drive encryptions Cons The system can get very slow, especially when you look for report and the support is annoying sometimes. Review Source Ismail R. Security Engineer Used the software for: 1-3 years ### "The Greatest UEM/MDM" December 15, 2025 5.0 Hexnode is great. They are a powerful MDM that makes deployment simple. Their policies are very customizable for any type of OS. This has allowed our team to maximize the potential of Hexnode. Pros Hexnode has the greatest support experience I have ever seen in a product. They are always responsive, and they will always help if I need any assistance for a project that requires the use of Hexnode. I have spent over 2 hours on a call with them before and not once did I sense any frustration from them. I used to reach out a lot to them when I was new, and they told me they were happy I kept using their support service. They always send detailed emails after a call for a recap, or next steps if a follow up is needed. Hexnode has done a fantastic job in building their support. Cons To be be honest, I cannot think of anything with Hexnode that upset me. The only issue I had was there was a period where my portal became very slow. I had to reach out to support and they would immediately refresh my account to get it started backup again. They would not leave until my slowness was resolved. Review Source PB Philip B. Owner Used the software for: Less than 1 year ### "Critical Offboarding Flaws and Support Gaps in Hexnode MDM" December 1, 2025 1.0 Our overall experience with Hexnode has been disappointing. While the platform offers a user-friendly interface and flexible policy configurations, these benefits were ultimately outweighed by serious technical limitations and poor support. The most critical issue was our inability to unenroll devices — even with help from Hexnode support, the problem remained unresolved. This left us with several devices permanently locked to the MDM, with no way to repurpose or wipe them clean. The lack of a reliable offboarding process has resulted in significant operational and financial setbacks. In hindsight, we would not have chosen Hexnode. We strongly recommend that anyone considering this solution carefully evaluate its limitations, especially around device unenrollment and long-term support. Pros exnode looked promising at the outset — the interface is clean, and setup was relatively quick. We also appreciated the flexibility in configuring device policies and the cross-platform support. Cons We chose Hexnode for mobile device management expecting a reliable and flexible solution — unfortunately, the experience has been quite the opposite. The biggest issue: we were unable to unenroll several devices, and even after escalating to their IT support, no one could provide a working solution. We're now left with devices that are permanently stuck with the MDM installed, with no way to remove it — even a factory reset didn't help in some cases. The support team was slow to respond and ultimately couldn't resolve the issue, leaving us with unusable hardware and no clear path forward. This has caused significant disruption and cost to our operations. If you're considering Hexnode, be extremely cautious — particularly if you ever plan to offboard devices or change MDM providers. Based on our experience, we would not recommend it. Review Source John W. IT Support Used the software for: 1-3 years ### "Hexnode is very Useful" November 27, 2025 5.0 My experience with Hexnode UEM is fantastic. Their latest update has been extremely beneficial with our connection issues previously experienced. Pros We now have no user approval need to access our equipment. It is almost immediate and we have full access without the users approval. Cons We previously had some connection problems , but with the latest update it is working great and we are not currently having any issues. Review Source Edilson S. IT Analyst Used the software for: Less than 1 year ### "Hexnode UEM: simplicity, efficiency, and security in one platform" November 25, 2025 5.0 I found Hexnode UEM to be a complete and reliable solution — easy to use, intuitive, and backed by fast and efficient support that quickly resolves any issues. Pros Hexnode UEM: simplicity, efficiency, and security in one platform — a truly intuitive, powerful, and reliable solution that makes device management effortless and secure. Cons The platform works great overall, but the language support for Brazil could be improved. A fully localized Portuguese (Brazil) interface and documentation would make the experience much better. Review Source PAUL O. Technical Director Used the software for: Less than 1 year ### "The Unified Platform That Delivers - Mostly" October 23, 2025 5.0 Once you have found your feet inside the platform, it makes sense and the support is quick to respond with any queries we have had. Pros This all-in-one platform handles iPhones, Android tablets, Windows laptops, and Apple TVs from a single dashboard, reducing headaches. The Kiosk Mode locks devices to a single purpose, ideal for retail and restaurants. Their quick and helpful customer support is the secret weapon. Cons The quality of their macOS deployments are good, but coming from JamF, it can be better. I would much rather have a single pane of glass for the entire org rather than multiple tools for multiple platforms. Review Source R Reviewer it guy Used the software for: Less than 1 year ### "Hexnode is great" November 4, 2025 5.0 We are slowing deploying to a fleet of 150+ devices. Process has been smooth. Able to work with multiple permission types or groups of devices. Pros Customer support is 10/10. Responsiveness is amazing. Best bang for your buck here to manage multiple devices and set any policy you want to manage the devices. Cons Little bit of a learning curve if you haven't done MDM before. There are some interesting steps you have to take, but once you figure that out... it's a breeze. Review Source R Reviewer IT Used the software for: 3-5 years ### "Most complete multi OS MDM Solution! " April 29, 2025 5.0 Overall I have used Hexnode to manage PC, Mac, iOS and Android - and its been amazing to be able to manage such a variety of systems in one console. The speed in which these policies are applied are amazing! Also its very easy to deploy initially from a user prospective with minimal interaction. Keep up the amazing work! Pros Hexnode allows us to manage a global team working on various Operating Systems. This provides us one central system to manage compliance and secure our company data. Their support is always prompt and provide solutions in a timely manner. hexnode is easy to integrate with any IDP and provides the most multi-OS management than any MDM I worked with in the past. Cons Documenation can sometimes be outdated with some of the frequent MAC updates. Additionally when a policy or action is pending and attempts to re-try there isnt a way to stop it. Review Source R Reviewer Unified Communications Engineer Used the software for: 3-5 years ### "You should use Hexnode." April 29, 2025 5.0 My overall experience with the product itself to the rep, and support has been excellent. Dedicated staff really stands out. Pros The best part about Hexnode is how easy it is to navigate the portal to set things up. Unlike many other UEMs I have used, it is laid out very well. Cons A few features that I would like are behind tiered plans that, for our use case, don't make sense to move to just for those features. Review Source JL Jeff L. Senior Systems annalist Used the software for: 1-3 years ### "The much better MDM : ) !" May 5, 2025 5.0 Higher productivity and the policies are excellent. Pros Very responsive to changes. They post much quicker than other MDMs Cons The live help is great but there should be more canned solutions etc. Review Source MK Michael K. Senior IT Used the software for: Less than 1 year ### "A simple MDM solution for small and big businesses" November 27, 2024 5.0 I would say that it just works as intended. I don't have to try different approaches to make stuff work. I just click a button and it works. Pros Its very simple to use and straightforward. Plus theres tons of documentation for everything. Cons The minimum amount of users that it has to be 15. Initially i started with only 7 clients and i was paying for 15. Review Source MT Milad T. Owner Used the software for: Less than 1 year ### "Best for medium sized companies" January 7, 2022 5.0 Since we expanded our companies to a few more branches, we wanted a Unified Endpoint Management system which can manage devices remotely without compromising on security. Hexnode was able to meet our requirements satisfactorily. Pros The UEM service provided by Hexnode exceeded our expectations through its easy to navigate interface and fantastic technical support it offers. Nonetheless, the best part is the unparalleled value it provides for this price. Cons Hexnode is more or less an above basic UEM product, which is best for medium sized companies, but not for very large corporations. The updates can be late and you may not find some necessary features in lower packages. Review Source Stephanie S. Network Administrator Used the software for: 3-5 years ### "Managing devices are a breeze with Hexnode!" May 5, 2025 5.0 Pros It's an easy, set-it-and-forget-it software. Navigating the settings, etc, has been a breeze when setting up new devices. Cons The maps/geofence is not what it should be - we often get alerts that a device has left the geofence, when in fact it has not. Review Source R Reviewer Product manager Used the software for: 3-5 years ### "Powerful solutions to manage iOS and Mac devices" April 29, 2025 5.0 I am very satisfied with this solution to manage our fleet of iOS and Mac OS devices and deploy apps on these devices. Pros Very powerful solution to manage iOS (iPhone / iPad) and Mac devices remotely. Cons No support to deploy iPad apps on Mac OS devices even if Apple allows that. Review Source Justin C. President Used the software for: Less than 1 year ### "Simple to get running, comprehensive feature set" April 28, 2025 5.0 Overally we were lacking an MDM for our Mac products. Hexnode is actually capable of doing pretty much all device types, but we're using it for Mac to comply with client InfoSec requirements. My only critique is the limited ability to control installable applications of users' devices. Pros Ease of installation per device. Our employees simply need to click a single link and the policy gets installed and runs. Cons Getting set up in the Apple Buiness manager as a prerequisite. Review Source R Reviewer IT Support Specialist Used the software for: 1-3 years ### "TOG LLC IT Review" January 2, 2025 4.0 Overall it has been a positive experience and a very beneficial tool. Pros The ability to pass a broad range of policy changes. Cons Attempts to push updates and policy changes don't always push properly to all devices. Review Source Rudra Prayag P. Consultant Used the software for: 1-3 years ### "Hexnode Review" January 20, 2023 5.0 We were able to choose the necessary business applications and send them to the precise user devices that required them. We spent much less time and effort as a result. Pros You may add enterprise, store, and web applications to your inventory using Hexnode's user-friendly application administration interface. The tool was quite easy to use. Cons I haven't yet experienced any hiccups. The process for pushing applications was faultless and required little maintenance. Review Source RK Rama K. Endpoint engineering lead Used the software for: Less than 1 year ### "Superb UEM solution for an S.M.B Gaming firm, meets all our priorities and requirements" July 26, 2024 4.0 Overall , was pretty good right from the initial demo to sales, finally culminating in implementation. I do not have any complaints or regrets and actually look forward to dealing with their tremendously endowed tech support. Pros Hexnode UEM has succeeded in streamlining our MDM capabilities for a variety of endpoints across our fleet. While it does lack some features, I am quite excited reading about their roadmap, futuristic plans and their greater ease of deployment. As an UEM administrator, all this information is absolutely music to ears and I hope it joins the Gartner's quadrant soon with it's every increasing features and product landscape. Cons Poor customization and branding for aesthetics Nil or poor patch management capabilities No OSD deployment available from Hex node, still using a manual Os deployment a legacy tool to accomplish this. Review Source Daniel G. IT Manager Used the software for: 1-3 years ### "Intuitive setup, and design, Great Customer Support" May 25, 2023 5.0 Having our Driver's eld locked down to only the programs for work is great.Easy to use, and very straightforward. Pros Easy setup and integration. Great customer support at every stage.Kiosk is clean and to the point. Cons Cons are mostly because features are not available via the Android Enterprise model of control.Some more granular control of display settings would be nice. Review Source R Reviewer Director Used the software for: 1-3 years ### "Easy to use - peace of mind. " July 4, 2023 5.0 Very positive Pros Hexnode is easy to use and provide peace of mind that our tablets and tool as are being used like that are supposed to at work. It gives management control. It is also nice that you pay per device so you dont have to pay for anything you are not using. Cons It offers a lot and I have not taken much time to explore all that it offers. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.