# SmartSign2go Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SmartSign2go the right Digital Signage solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146420/146420/reviews

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SmartSign2go

4.7 (130)

[View alternatives](https://www.capterra.com/p/146420/SmartSign2go/alternatives/)

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Last updated March 13th, 2026

# Reviews of SmartSign2go

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

AA

Alberto A

OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months.

“It is easy to use.“

October 10, 2022

RL

Roger L

Maintenance/ consoltant Non-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“right you can't use them if you don't use the subscription.“

June 6, 2022

JD

Joshua D

OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“This company has been very helpful.“

August 16, 2022

JG

Joe G

OwnerRetail, 11 - 50 employeesUsed the software for: Less than 6 months.

“The only issue we had was the display on a tv that was 720. “

April 4, 2022

JD

Joshua D

OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“Is great and simple.“

August 16, 2022

PD

Patty D

Director of Executive OperationsReal Estate, 51 - 200 employeesUsed the software for: 1-2 years.

“It was a little difficult to install in multiple locations, but that is to be expected with a system like this.“

February 12, 2021

PD

Patty D

Director of Executive OperationsReal Estate, 51 - 200 employeesUsed the software for: 1-2 years.

“You can view, in real-time, what is being played which is AMAZING if you are remote or have multiple players.“

February 12, 2021

GK

Gerard K

CeoInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Recurring fees, wish didn’t have to pay those“

February 12, 2021

## Showing most helpful reviews

Showing 1-25 of 130 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jason W.  
IT Administrator  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "SmartSign2go goes beyond expectations!"

July 8, 2019

5.0

We are able to communicate information that's not exactly right for an email or verbal announcement, but more passively provide info. Also, it gives the company the ability to shine creatively as opposed to bland emails.

Pros

Ease of use. I always tell people how simple the service is to use. Whatever I imagine, I usually can create. All tools are easy to understand and operate.

Cons

At times I have to scroll up and down the page to view all content. Easy enough, but knowing the absolute top and bottom of the page can be confusing. A large display would probably fix this.

Review Source

Response from SmartSign2go

July 9, 2019

Thank you, Jason! Yes, I'm familiar with what you mean about having to scroll when editing a page. That only happens if your computer monitor is fairly low resolution though. That doesn't always correlate with size of the monitor, but usually it does. I'm sitting in front of a 32" and would never go back, hahaha.

RM

Randy M.  
President  
Food & Beverages  
Used the software for: 2+ years

### "I Love it! It saved me big time dollars!"

June 27, 2019

5.0

I am a coffee shop owner and we use the software for menu boards. Customers love them and I frequently get comments. We have four 55" televisions operating as digital signs. They hang from the ceiling, angled toward the customer. They are bright and extremely easy to read. We try lots of different drinks and food items. It is so easy to put something new up. Usually it can be done in a few minutes. There are no printing charges, and no waiting for for a printing job the be finished. Typos are easily corrected too. Photos, video, animations can be quickly added, deleted, or modified. It can be done from anywhere one has an internet connection and a computer. I have taken photos in Thailand of Thai tea, emailed the recipe to the store and added Thai Iced coffee to one of my digital signs in less than 30 minutes while in my hotel room in Bangkok. Any one who is computer literate can learn to make and mange their own digital signs with this software. If you are new to digital signage, as I was, forget trying to use the Google software. It is way too limited in its' features and way too bassackwards to use. Finding SmartSigns2Go was the best thing that ever happed in my digital signage experience. Just buy it!

Pros

It is a great bargain for the money. It allows a small business, like mine to be able to have digital signage that looks professional and is full of features. My support from SmartSign2Go has been phenomenal. Better than any other software company I have ever used regardless of the type of software.

Cons

There are some feature I would really like to see. The ability to lock items in place and real layers would be nice. Upgrades come several times a year, so one day I might have those features.

Review Source

Response from SmartSign2go

July 1, 2019

Thanks so much for the wonderful detailed review, Randy! Just a note, in case it helps... you can lock items in place if they are placed on a background page. Perhaps we can get more granular about that in the future. As for layers, as you know pages are built in layers. Are you referring to being able to see the stack of layers like as if you were in Photoshop?

RL

Roger L.  
Maintenance/ consoltant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Hide your wallet"

June 6, 2022

1.0

Ultimately we went with an alternative that better suited our needs, by providing us with free players, and gave us the opportunity to make money opposed to forcing us to sign up for a subscription. Although I will say even though smart sign to go wasn't the option from our business their customer service is excellent

Pros

The customer service is great and the design of the player is in a great compact size

Cons

I feel like the web portal is pretty complicated for beginners it's more for the intermediate, I didn't like the fact that each player could only display on one TV I feel like for the price that you're paying per player you would think that you could display on multiple, the monthly subscription fees really add up when you need multiple players, I also didn't like that in the system technically the company owns the players even though you purchase them out right you can't use them if you don't use the subscription.

Reason for choosing SmartSign2go

I thought for the price that you were paying for the player that you would get a lot easier construction of the content that you wanted to display, more support, more ease of access however I feel like just got roped into a subscription and a costly display box. That's why we returned it and went with loop.tv

Review Source

Response from SmartSign2go

August 4, 2022

Thank you for submitting a review. There are a number of inconsistencies that I'd like to point out. Players that you purchase are owned by the customer and not SmartSign2go. We actually don't manufacturer player devices. We use standardized hardware, such as Chromeboxes, Raspberry Pi, Windows, Linux, Mac, etc, so for someone who needs particular functionality then they'll just need to locate the correct hardware for use with our platform, which we are happy to assist with. Our entry player (Raspberry Pi 4b) is just over $100, so there isn't much on the market at a lower price than that. As for recurring costs, we are one of the most competitively-priced solutions on the market, for users who want any advanced functionality and especially if they want US-based support. Loop.tv is heavily 3rd party ad-based, which is why their hardware is free. If you don't want someone else's ads playing on your display then a solution such as ours is the way to go.

JG

Joe G.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Great for Small Business"

April 4, 2022

5.0

Their customer service is amazing. My personalized Template was designed within the same day and I was able to use their software right away. It was very easy to drag and drop my images and product information in to their software. Hooked it all up and then turned it on and it works great. I love the addition to my business and their software has the ability to help your business thrive!

Pros

This was a very easy product to apply to my business. I looked at different products and this one just made sense. I compared a number of different models. I am a small business owner and this is the best option across the board. Functionality, options, programming, and services. Definitely the right choice for your digital display! Support was amazing and their platform is so easy. Makes for the perfect instore digital display to add a new source of advertising.

Cons

The only issue we had was the display on a tv that was 720. The Template was designed for 1080 and we ended up upgrading our TV and it displays perfectly and looks amazing.

Reason for choosing SmartSign2go

It was in the right price range and functionality for what I was looking for.

Review Source

GS

Greg S.  
Membership Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to use, simple and functional!"

June 27, 2019

4.0

Customer service has been great! Set-up, training of use and working on issues has been a good experience. We like the flexibility and multiple apps that are available as well as the ease of inserting our own media. We have one small TV inside our office specific for member information and the large outdoor TV for both members and general public. Each has their own separate functionality and programing for ease of use.

Pros

Setting up your screens, layout and inserting photos, videos and messaging is great. We use ours as an info message board at the front of our zoo to promote and welcome our non-profit memberships/members as well as highlight activities, events, important messaging and even have a current weather screen. We can program the timing of the slides as well as pre-program additional slides for different days or times of days.

Cons

We have some issues with the system shutting down each morning and us having to reboot. We haven't been able to determine if this is a system issue or internet/power as of yet.

Review Source

Response from SmartSign2go

July 1, 2019

Thanks for this, Greg! Your player should continue running for some time if the internet goes down. Similarly if there is a power outage, it will boot back up when power is restored. We can look into your players' log files for further clues. Thanks again.

JR

Jesse R.  
Director of Marketing  
Wholesale  
Used the software for: 1-2 years

### "Great Product, which I have recommended to many customers"

July 10, 2019

5.0

Overall has been great. Customer service form rep has been exceptional.

Pros

Love the drag and drop functionallity, pricing and flexability to control 4 locations from my office. I can even see if my employees have turned the system on each day at each location.

Cons

The software takes a little while to learn, but once you do, it is quite simple. Would like some more functions and seem to have issues with videos that have sound, but from my little research, that sounds like it may be due more to google eliminating videos that automatically play sound on a website.

Reason for choosing SmartSign2go

Pricing was honestly my reason for the first purchase. I purchased the other 3 players due to rep service. Will be purchasing another player this month for my newest location. Actually, going to buy it today.

Review Source

Response from SmartSign2go

July 11, 2019

Thanks, Jesse! You should have no trouble with audio using any of our onboard video apps (uploaded, YouTube or Vimeo). If instead you're trying to display a website that has a video embedded into it then that will be subject to how it's configured on the web page itself and wouldn't typically be the recommended way to handle it.

CR

Cindy R.  
Membership Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Be Smart with SmartSign2go! "

June 28, 2019

5.0

SmartSign2go gives us the opportunity to communicate with our customers in an effective, fun way. Love that we are able to manage two different TVs with two different messages!

Pros

We love that the software is easy to use and we can update information real time! The program enables us to provide a professional and fun tool to communicate to our customers with two different TVs displaying two separate messages.

Cons

Changing fonts within a slide can be challenging. For example, when wanting to change a font, if you highlight the text, it disappears when you select font. Also, inserting a slide created based on the specs of the TV, requires some manipulation in order for all information to appear on the TV screen. Would be a nice benefit if software shows when an inserted slide is out of boundaries (similar to Power Point).

Review Source

Response from SmartSign2go

July 2, 2019

Thanks, Cindy! The issues you are describing should not be happening. Changing fonts should be straightforward...it could be the browser you're using. For example Internet Explorer will do weird things like that. Chrome>Safari>Firefox>Edge>I.E. in order of preference. As for the sizing of "slides" which we call Pages...they should line-up IDENTICALLY to what is shown on the TV. The only two situations where that is not the case is if the picture is zoomed in on the TV (button press to fix that) or if you have one of few models of TVs on the market that for some reason don't handshake properly with us for the correct resolution. I think your situation is the latter since we have notes about that. Let us know if we can help further!

DB

Dale B.  
Program Specialist  
Education Management  
Used the software for: Less than 6 months

### "Getting the Word Out - Fast!"

June 26, 2019

5.0

At our college, there is information that needs to be offered to numerous individuals and updated on a regular basis. Using eye-catching graphics, we've been able to successfully catch the eye of students with information in an entertaining way. This helps their success, our success, and the overall success of the college.

Pros

Easy to use, SmartSign2go allows our college department to get the word to the public within seconds in an entertaining and easily readable manner. Equally important, because of the numerous updates, the workload may be shared with other individuals from multiple computers and not just from the campus but remotely as well. In our case, we rarely use the templates, but create our own pages using images from both an in-house library and the web as well. Maybe most important of all, because of it's ease of use, I can teach almost anyone to use the software in a very short period of time.

Cons

Some of the templates don't perform as well as I'd like (admittedly, I carry high standards). Additionally, I would like to be able to center images with the computer, rather than eye-balling it.

Review Source

Response from SmartSign2go

June 27, 2019

Thank you, Dale! It's good feedback about being able to align objects on the canvas. We actually do have an alignment grid that you can enable. If you scroll to the bottom left of the canvas you should see a little # hashtag symbol. If you click that you'll see a grid appear. Perhaps in the future we can add an "auto-center" function. As for our "templates" which we call sample pages...admittedly we could do more there, although we did recently overhaul the entire catalog and I'm not sure whether you're aware of that. This is an area that we will continue to work on though.

Uchenna O.  
Senior Membership Director  
  
Used the software for: 6-12 months

### "Five Star Support "

March 4, 2018

5.0

Extremely flexible messaging system at extremely low cost. accessible from any mobile device to make changes.

Pros

When our VP of IT and our Administrators took a look at the system they were blown away at the quality of the display and the ease of use at the user level. Thus far all tech issues have been resolved with a simple call to Derry the CEO, hands on customer service and support. We just added three more displays to our system and we are using them more creatively than we thought was even possible. Thank you for an excellent product I am glad that we found your service.

Cons

As with any wifi based system, one should create a separate secure wifi band so as not to compete with the "free wifi. (just a tip! not a "con")

Review Source

Jerry J.  
General Manager  
  
Used the software for: Less than 6 months

### ""Absolutely Fantastic""

January 18, 2018

5.0

We are still learning all the capabilities and opportunities that it brings and what we have learned thus far we are pleased!

Pros

Customer rep. made our step towards digital signage extremely easy and encouraging. Our employee's like the enhancements that it brings to our location.

Review Source

Response from SmartSign2go

January 19, 2018

Thanks, Jerry! This was an exciting project to put together for you. :-)

SK

Shelly K.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Best Deal for the Money"

June 27, 2019

5.0

Pros

I love how fast and easy it is to use this device. And the customer service is the best I’ve ever experienced. Every time I’ve called for help the same gentleman has answered and helped me immediately. Top notch.

Cons

Sometimes it can be a bit challenging using from my smart phone.

Reason for choosing SmartSign2go

The reviews and price.

Review Source

Response from SmartSign2go

July 1, 2019

Thank you, Shelly! We are glad you're having a good experience. Admittedly it can be a bit tough to make some kinds of changes from a phone. The larger the screen the easier editing is and a mouse definitely helps.

JF

Jeremy F.  
General Manager of Culinary Services  
Hospital & Health Care  
Used the software for: 6-12 months

### "Very easy to use"

June 27, 2019

5.0

Pros

I love that you can set menu board changes ahead of time. This allows me to plan ahead and not have to make changes day of.

Cons

I wish you could upload images to a central location and have access to them for all of our areas.

Review Source

Response from SmartSign2go

July 1, 2019

Jeremy, thank you for the review and this feedback. By default images and videos are available throughout. The situation where this is not the case is when a company wants to manage different screens on separated dashboards. For example, HR, Marketing and Safety could be in charge of their own respective TV screens and mange those screen from their own space (dashboard) within the software. This keeps things cleaner and prevents staff from changing material that they aren't supposed to. This includes safeguarding media that in some cases is sensitive and shouldn't be shared with others. We will consider adding options for sharing media across dashboards. As it stands what you can do as an Admin user is to transfer any pages that are using the media your interested in and that will in-turn bring that media into your catalog. Feel free to get in touch with us for further assistance with this. Thanks again!

KB

Karin B.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Very good product "

June 27, 2019

5.0

Very good

Pros

I like the ease of using it and how flexible it is in our daily use

Cons

A little time consuming going from the program to saved pictures

Reason for choosing SmartSign2go

They approached us as we were buying a big screen TV for our commons.

Review Source

Response from SmartSign2go

June 28, 2019

Thanks, Karin!

DO

DANIEL O.  
Owner/Managing Member  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I love it!"

February 20, 2021

5.0

I love our digital signage! We have been able to communicate with the member's of our 24 hour gyms without being there 24/7. And we know that people are reading it, because we are being approached by members asking about our promotions.

Pros

Being able to communicate to clients 24/7 with updates and specials Easy web based controls Always adding new features

Cons

I honestly can't think of anything that I would change about the product.

Review Source

CH

Clorisa H.  
IT Director  
Entertainment  
Used the software for: 1-2 years

### "Menu Setup for Anyone!"

July 13, 2019

5.0

Rep is such an awesome guy to work with! We are so happy with how well they work with us when we have a device go down. Shipping is super fast!

Pros

SmartSigns2go is SUPER easy to use! You can set up multiple users so management of different venues is a breeze!

Cons

We use 15 different boards so the software can be pricey.

Review Source

Response from SmartSign2go

July 17, 2019

Thanks, Clorisa! We appreciate your review and your business! :-)

TA

Tony A.  
CTO  
Entertainment  
Used the software for: 2+ years

### "Outstanding Product"

February 12, 2021

5.0

Pros

Easy to deploy and use by our team. They are very pleased with it.

Cons

Currently, I do not have an issue with the software.

Review Source

Response from SmartSign2go

February 17, 2021

Thanks, Tony! Glad to hear that you guys are enjoying the system.

SS

Sara S.  
Owner, VP  
  
Used the software for: Less than 6 months

### "Their customer service was very professional, prompt & efficient. "

January 24, 2018

5.0

Quick media advertising to our store, quality videos, photos, and able to cover last minute advertising on our products.

Pros

We purchased the SmartSign2go for our automotive business and I like having the option to design the media that we are showing at the store from our office. Also, it's user-friendly, and the staff is very helpful, prompt and professional. I would recommend this for any business model.

Cons

Nothing so far. We have been very happy to use this software from our home office and it works very well at our automotive store at almost a live feed pace. I need help using the software at first and the representative helped us set up, walked me through the program and answered each and every question I've had so far with professionalism and promptness.

Review Source

Response from SmartSign2go

January 24, 2018

Thanks for the detailed review, Sara! We are honored to have you with us. :)

ME

Matt E.  
IT Director  
Religious Institutions  
Used the software for: 1-2 years

### "Perfect Digital Sign Solution"

June 27, 2019

5.0

We started with a few players and have grown to 27 players in 5 locations. It has been flawless. The support is incredible. Really could not ask for more. Highly recommend for any digital display.

Pros

Easy to use. Great interface. Tons of options to chose from.

Cons

4k displays can give trouble but not a big deal. We have it running on 1080 and 4K screens.

Review Source

Response from SmartSign2go

July 1, 2019

Matt, we really appreciate your review! It's true that there are a few seemingly random models of TV displays from LG and Samsung that have trouble "handshaking" correctly with the two Chrome players that we offer, even though they work great with other 4k displays. For most this isn't a problem and we also expect to have a 4k Chrome player out shortly that should eliminate the potential for this.

WB

William B.  
Fee Agent  
Retail  
Used the software for: 1-2 years

### "Great Program for the money!"

March 13, 2019

5.0

SmartSign2Go has simplified digital signage so practically anyone can use it!

Pros

The ease of use is fabulous! All features are easy to manipulate and transfer within the program and to the receiver.

Cons

Not able to email to others for approval of pages, etc.

Review Source

SC

Souci C.  
HR/Staffing Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very User Friendly! Excellent product so far "

July 11, 2019

5.0

Pros

I love the ease of being able to create slides for employees to see. I love how you can use different colors and the apps that you can add to spruce up your pages. The adding of the templates was very helpful as well.

Cons

The only thing I would have to say would be a con is that it always looks like it fits on your computer screen. When you upload it to play on the T.V., half of your words are cut off.so you have go back and resize everything so it all fits. Besides that it works great!

Review Source

Response from SmartSign2go

July 15, 2019

Thanks, Souci! Regarding the comment about sizing. It should fit on your TV screen exactly the same as what you see in the design space. If not, then what you need to do is adjust the aspect ratio on the TV (zoom, aspect, shape or whatever it's called for your TV). Thanks.

DS

Dan S.  
Product Director  
Design  
Used the software for: 6-12 months

### "Easy and effective signage software"

June 27, 2019

5.0

The customer service side was amazing and we were set up and running in no time flat.

Pros

We like the UI and the ease of use. This is easy to add and design new pages and makes training people to update the pages an easy task.

Cons

Nothing - it was far easier and the cost vs value was what sold us on the product.

Review Source

Response from SmartSign2go

June 28, 2019

Thank you, Dan! It's been a pleasure working with you guys.

RA

Rudy A.  
Marketing Manager  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "Smart Sign To Go review"

August 23, 2018

5.0

We have used Smart Sign to Go for digital advertising. As a small to medium sized business, we needed a service that allowed deployment on a larger scale. So far we have seven players! When we needed an extra player...ordering a new player was easy and shipped right away and set up was a breeze. The Smart Sign player and service price was lower compared to competitors

Pros

We liked the customer service, software/hardware functionality, ease of use, and easy installation.

Cons

Nothing yet...Smart Sign To Go has met every need we have had!

Review Source

Response from SmartSign2go

August 26, 2018

Thanks for the great review, Rudy! It's a pleasure working with you.

AV

Arlene V.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Easy"

May 4, 2022

5.0

Customer service was the main reason I didn’t return this. I had no idea how to set it up and they reached out to me first!!

Pros

Customer service Easy to use Design space was nice

Cons

Monthly subscription but I understand why

Review Source

GK

Gerard K.  
Ceo  
Information Technology and Services  
Used the software for: 2+ years

### "Great product!"

February 12, 2021

5.0

Pros

Product is well designed. Rugged and the signage features list keeps growing and growing. Pretty awesome. Shipped fast and easy to setup and get rolling. Recommend!

Cons

Recurring fees, wish didn’t have to pay those

Reason for choosing SmartSign2go

Interface. Price.

Review Source

Response from SmartSign2go

February 17, 2021

Thanks for the great review, Gerard! We appreciate your business.

BL

Brittany L.  
IT Technician/ Coordinator  
Education Management  
Used the software for: 6-12 months

### "Perfect for our needs! "

June 27, 2019

5.0

This was the perfect solution for our main entry way TV.

Pros

Incredibly easy to use, great features and amazing support team

Cons

At first I was not a fan of the way social media pages integrated, but they have made some great improvements.

Review Source

Response from SmartSign2go

June 28, 2019

Thanks, Brittany!

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