# Page 2 | SmartSign2go Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SmartSign2go the right Digital Signage solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146420/SmartSign2go/reviews --- SmartSign2go 4.7 (130) [View alternatives](https://www.capterra.com/p/146420/SmartSign2go/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SmartSign2go ## Showing most helpful reviews Showing 26-50 of 130 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM CARL M. Used the software for: ### "Owner of the business and we are retail store" December 20, 2016 5.0 When I first started looking into this type of display signage it was quite confusing. Some of the companies you needed to subscribe to the parameters. This was at a much higher cost of the product which made it less cost-effective. If you have multiple locations it created much more cost to run from a central location. I somehow found a site that listed many many companies of this type with explanations as to what they do and how they function. This enabled me to reduce the number to look at to about five. I then open all the websites for the various companies and tried them. I was also looking for a company with a reasonable amount of support at a very reasonable price. I am pretty much a novice at this stuff some of the more complicated than I wanted some offered support that seemed difficult to use or get a hold of them. So then I narrowed it down to the final two and called the companies to speak to their people and customer support. When I contacted smartsign2go I was lucky I thought and got the owner Derry. We spoke for quite a while even had me dial in and created a webinar and showed me how to use it. My daughter is involved in this business we have three locations and he did the same my daughter who does most of the work on the signs. We are able to remotely control all the locations from whichever location we happen to be at and can also run different signage at different locations. This means one store has a product the others don't we can feature that on the individual signs. We use the signs behind the register so while the customer checking out they can watch it. I'm sure we will expand on the use of these signs. I can't say enough about the representative he is very responsive and helpful in arriving at a financial solution to benefit small mom and pop operations. The upfront cost per location is very reasonable you can size the TV to fit your space. I bought three relatively inexpensive flat screen TVs 32 inches that is my only regret is that I didn't go like 48 to 50 inches. No matter what anybody decides they can make a work within your price range if you are a reasonable. You will not be disappointed!!! Review Source Response from SmartSign2go December 20, 2016 Thanks for the great review, Carl! It's been a pleasure working with you and Gina. Happy Holidays LL Lorraine L. Exec. Admin Asst. Airlines/Aviation Used the software for: 2+ years ### "Great for Company News Feeds" July 11, 2019 5.0 SmartSign2go assists our company in keeping our employees informed and is a tool utilized for employee engagement. Pros SmartSign2go is user friendly and easy to navigate. Definitely a fantastic way to inform employees by broadcasting company news on the television located in a break room or front reception area. Cons I do not like having to upload images one at a time. Posted training videos are no so helpful when you are looking for specific details. Review Source Response from SmartSign2go July 15, 2019 Thanks, Lorraine! You actually can upload multiple photos at once. On a PC you'd just want to hold down the CTRL key while you select them all. We will look at expanding our help center videos so there are more resources for you. I would also checkout the links there for more info on the apps and other features. Cheers. WS Walker S. Founder Retail Used the software for: 1-2 years ### "Something I have appreciated since day one." June 27, 2019 4.0 The team at SmartSign2go are always ready to help when needed. Whether it is answer questions, making adjustments, or offering suggestions, the guys seem to always have a fast turn around when I reach out. This product is something that I always wanted in my shop and I knew it would help me to further stand apart from similar businesses. Pros Ease of use. Being able to Instantly review after doing an update. Cons I would like to be able to edit more easily on a tablet, or phone on the fly, rather than always using my Mac at home. Review Source Response from SmartSign2go June 28, 2019 Thanks for your review! Yes....we agree about phones or tablets. In a way it's too bad that styluses aren't used anymore. It's just so much easier to be precise with design work when using a mouse compared with a finger. For other basic adjustments such as scheduling or changing text, a phone or tablet works fine. PD Patty D. Director of Executive Operations Real Estate Used the software for: 1-2 years ### "Best bang for your buck!! " February 12, 2021 5.0 We have been using these across our portfolio and are very pleased! The functionality is vast and it is always increasing with new updates! You can view, in real-time, what is being played which is AMAZING if you are remote or have multiple players. There were some kinks, in the beginning, to work out - such as format size, etc. but once those were figured out, we have not had any issues! We had such a great experience, that we started out with the smaller version and upgraded it. Also, any email to support is answered extremely quickly! Pros The remote access helps us to view what is currently playing, as to monitor/audit the smart signs. Cons It was a little difficult to install in multiple locations, but that is to be expected with a system like this. Review Source Response from SmartSign2go February 17, 2021 Thanks, Patty! We appreciate your honest review! RP Rupesh P. Owner Restaurants Used the software for: 2+ years ### "Excellent tool to communicate the team" January 28, 2023 5.0 Have been using Smartsign for few years now in our restaurant to communicate messages, updates and reminders to team in the back of the house. Very effective. Pros Ease of use. Plenty of graphics and templates. Very reliable. System is reliable with zero down time. Cons None so far. Have been using for few years and haven’t had any major issues. Review Source Response from SmartSign2go January 31, 2023 Thank you for the great review! We are thrilled to hear that you're enjoying the system. mB mary B. manager Food & Beverages Used the software for: 2+ years ### "Fabulous marketing tool" July 11, 2019 5.0 We frequently have customers shopping and drawn in by this visual tool. The ability to showcase our product for passersby is a bonus as well. SmartSign2go is very user friendly and customer service is prompt with response to any issues. Pros Visual marketing while customers are shopping in the store, easy to change view and style Cons No issues to date with performance, customer service or quality of the application Reason for choosing SmartSign2go Very impressed by the customer support and willingness to help us launch the tool in store. Review Source Response from SmartSign2go July 18, 2019 Thanks, Mary! eA erika A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Biggest Bang for Your Buck" July 11, 2019 5.0 Overall, as a gym owner, it provides the opportunity for people in the middle of their workouts to find meaningful information and draw attention to things they would otherwise not pay attention to. With a large enough TV, it's almost more useful than social media to "get the word out". Any time CS is needed, I have access and quick responses to a team member. The only draw back is EST vs PST but even at that, they are prompt and thoughtful....even when the issues are because of the end user (me :-) ) Pros Similar to using any PC software-office is most translatable-easy to pick up and assign the duty to staff. Cons the learning curve in creating multiple channels and storage of pages. Review Source Response from SmartSign2go July 15, 2019 Thanks for your great review, Erika. We appreciate your business. KT Karen T. CEO Hospital & Health Care Used the software for: 1-2 years ### "Great product and awesome customer support." July 1, 2019 5.0 Good communication is key for me, and SmartSign2Go solved that problem easily and economically. It was extremely easy to get up and running, and once I learned the system, I have hardly had any issues. When an issue does arise, I call and have a very quick response. Pros I like the flexibility to create a sign that works for my individual needs. There are lots of great apps to implement, and they are relatively easy to use. Cons There are some functions that I struggled with, but after talking with customer service and learning how I needed to work within the parameters of the software, all is great. Review Source Response from SmartSign2go July 2, 2019 Thank you, Karen! We appreciate your business. :-) SM Sean M. Prinxipal Education Management Used the software for: 1-2 years ### "Perfect communication solution!" December 6, 2016 5.0 SmartSign2go has revolutionized our display panel communication when you walk into our school. What was once an outdated, eye sore that was clunky to use is now updated via the web, by multiple users, with easy to use templates If you are looking to improve the effectiveness of communication you should start with SmartSign2go. Pros Easy to use templates. Access via the web. Connection to social media - one post and it is on the web and our panels. Cons Sometimes I have to reset the boxes - not really a big issue at all, though. Review Source Response from SmartSign2go December 6, 2016 Thank you for the nice review, Sean! We are thrilled that you chose our solution for your school. If you ever need us to reboot the players for you we can do that from here through the Google back end. If it's happening with any regularity we can address the source of any issues. The need for a reboot is usually caused by a setting that can be adjusted. Just e-mail us or give us a ring. Thanks again! KS Karly S. Loan Processor Financial Services Used the software for: 2+ years ### "GREAT customer service!" June 27, 2019 4.0 We use SmartSign2go on 3 different screens in our lobby & it' s super nice to have 2 different channels playing at once on the different screens. It's very easy to change out playlists for special events. Pros It's pretty easy to use & has many different options! Cons Trying to get music/sound to play in the background is a challenge & I wish there was more fonts. Review Source Response from SmartSign2go June 28, 2019 Thanks for the review and feedback, Karly! I think you guys are on our Enterprise tier of software so I will reach out and show you where to upload your own fonts. As for music....admittedly that is more difficult than it should be. The main issue there is copyright control issues for music playback in a business. We do have the Audio app for playback of your own files and there's also the YouTube app. True music services such as Spotify or Pandora for Business require very specific hardware (so far). We hope this will improve moving forward. CA Cara A. Program Director Non-Profit Organization Management Used the software for: 2+ years ### "Great Quality" June 27, 2019 4.0 Customer service has been prompt and always successful! Pros It's user friendly, intuitive and gives a wonderful first impression to those coming in! Cons The boxes can be hard to reset but that may be location. Review Source Response from SmartSign2go June 28, 2019 Thanks, Cara!! For the (should be rare) occasion when you need to reset a player, in most cases you can do that from software by clicking on Settings and then Players where you'll see a "Reboot" option. Hopefully this helps! BE Brad E. Technology Director Religious Institutions Used the software for: 1-2 years ### "Great Signage hardware and software" July 2, 2019 5.0 Absolutely great! Pros We love the ease of deployment of this product. The hardware is easy to setup and allows you to be wired or wireless. The software is very easy to configure and even easier to deploy messages to the screens. Support has always been fantastic! Cons We wish there was a way to make sure that the screens were in sync with each other so they changed images at the same time. Review Source Response from SmartSign2go July 7, 2019 Brad, thanks very much for your review. We are thrilled to be a part of your organization. We will keep your comment about sync functionality in mind for future development! PB Patti B. Executive Coordinator Design Used the software for: 2+ years ### "Smart Sign 2 Go is the BEST!" January 25, 2021 5.0 The best! We have two monitors going all day with different playlists on each. They are changed daily and the one in the retail store has our instagram posts on it as well. Our customers love it! \[SENSITIVE CONTENT HIDDEN\] is super responsive and quick to help when needed. Pros Ease of setting up and making changes on a daily basis. They are always there to help when needed. Cons None. Extremely easy to set up and use. Review Source DS Dena S. Community Admin Hospitality Used the software for: 2+ years ### "SmartSign2go" February 9, 2021 5.0 I think this is amazing software. The TV display very important information for our community. Pros I love being able to download file and upload it to the page and drag it to the stream. I find it very easy to navigate the pages and insert data and designs. I wish I had more time to work with the interactive options as it seems to be fun and creative. Cons I struggle with creating forms in the software. I find it easier to create a document and import it into the screen that I am going to upload to the stream for the TVs. If I am trying to create the panel for display then I run into frustration with items and images moving. Review Source Response from SmartSign2go February 11, 2021 Thanks for your review, Dena! I'm not sure what you're referring to with "forms". I'll have to reach out to you on that. AR Alma R. Principal Education Management Used the software for: 2+ years ### "Great Investment for your front office." February 4, 2021 5.0 Pros Our front office has SmartSign2go in which we use a monitor to showcase our information to our visitors. They love it! Cons I like everything. Easy to use. Information is shared while visitors come to the office. Reason for choosing SmartSign2go Our front office has SmartSign2go in which we use a monitor to showcase our information to our visitors. They love it! Review Source CE Cristina E. Lead QA Engineer Information Technology and Services Used the software for: 1-2 years ### "Pretty good software" August 2, 2019 4.0 Overall good software and has great options Pros 1\. Easy to use 2. Has good amount of options for what my company needs Cons 1\. No mobile app to share the same content as on TV 2. There is no easy way to login to the web page and share it on TV Reason for choosing SmartSign2go Had required options Review Source Response from SmartSign2go August 13, 2019 Thanks for your review, Cristina! We'd like to hear more from you about what you're trying to accomplish. For point 1, There is a shareable link for any of your channels that can be viewed from a mobile device. I'm not clear on what you mean about sharing to a TV. Please clarify and it likely can be done! GS Gary S. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "A pleasant experience with SmarSign2go" July 8, 2019 4.0 Overall, very positive, we've been very pleased with the product and it's east and functionality. Pros The software is relatively straightforward to use, and can make most content appear to be very professional without a lot of graphics training. Cons The dashboard and main screen seems to be a little difficult to utilize when it comes to the need to edit thinkgs. It would also be great to include a live survey/polling component. Reason for choosing SmartSign2go The price and affordability of this software was a major advantage. It also provided integration with our social media outlets. Review Source Response from SmartSign2go July 10, 2019 Thanks for your review, Gary! We'll put that survey/polling idea on the board to think about for future development. JC Jeff C. IT Site Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "Digital Signage at Its Best" October 7, 2019 5.0 Replaced an out of date software and hardware system for 20% or less than the upgrades would have cost. Pros Ease of use. I have been able to traing non-tech staff to post to it. Works well. Priced right. Cons Old software would accept power point shows and this doesnt. Small issue we just converted Power point to many images used slideshow of those images. Review Source Response from SmartSign2go October 10, 2019 Thank you for the great review, Jeff! The system does support integration with Powerpoint when used with Office 365. JR Jeff R. IT Director Real Estate Used the software for: 1-2 years ### "Fast Implementation" February 6, 2020 5.0 Overall I am very happy with the solution. We use this is a large venue we own and have had very little to no issues with it. Support is eager to help and always available. Pros I was able to get this ordered, shipped, configured and installed in less than a week. Everything can be done from a single pane of glass allowing us to update this from anywhere. Cons You have to buy upgrades to get everything that you want. We wanted to be able to play long videos as part of a rotation which made us have to upgrade our package. Alternatives considered [XOGO Decision Signage](https://www.capterra.com/p/176378/XOGO-Decision-Signage/) Reason for choosing SmartSign2go Cost and the Sales Person Review Source Response from SmartSign2go February 10, 2020 Jeff, thanks so much for your detailed review! We are very happy to hear that you've been enjoying the system and we thank you for your business. :-) MM Marie M. Managing partner Cosmetics Used the software for: 6-12 months ### "Great Product, works flawlessly!" July 8, 2019 5.0 Excellent experience. My salon directly at the entrance looks very professional. Pros I purchased this directly from the company off their website. It works better than expected. Very user friendly. Excellent customer service! And best of all, the monthly rate is significantly lower than what I was previously using. Cons Can’t think of anything major. Occasionally glitches here and there, but company has been very responsive to fixing any issues I have. Review Source Response from SmartSign2go July 9, 2019 Marie, thank you very much for your review and also for the great referrals that you've sent us! We appreciate you and your business. KN Kenneth N. Executive Director Fund-Raising Used the software for: 2+ years ### "Love this system" April 8, 2021 5.0 I did not have to pay for a huge donor recognition space. Pros I really like the versatility. I have used the system for in-house advertising, and another system for donor recognition. Cons I do not have any criticisms. Review Source AS Alexis S. General Manager Entertainment Used the software for: 6-12 months ### "Great Product" June 27, 2019 4.0 Our overall experience is fabulous. Pros We love that the system caters to our needs as a company. There are so many things that you can add to make the slid show look as cool as you would like it to. Cons We have had some issues with the system freezing through out the day. Some portions of the system is a little confusing to understand. Reason for choosing SmartSign2go It seemed to be the right fit for us. Review Source Response from SmartSign2go July 1, 2019 Thanks, Alexis! We should look into this "freezing" issue. That is almost always due to a configuration..for example setting a page to display for longer than the length of a video will produce this effect but really it's not stuck. LK Lyn K. Purchasing Mining & Metals Used the software for: 2+ years ### "Using SmartSign2go" July 11, 2019 5.0 I am very pleased. Pros It is user friendly. The last software we had was very time consuming to get slides and videos uploaded. Cons Sometimes there is a delay when uploading before the slides and videos can be added to the play lists. (This could also be in part to my laptop being 6 years old) Review Source Response from SmartSign2go July 15, 2019 Thanks, Lyn! Yes, it does sound like the issue of some kind of delay would be caused by your computer's performance, especially if your playlist is quite large. This is not a comment I've heard before, but I do know that for big playlists it can take a couple seconds to open and load the preview icons. JP Julia P. Executive Administrative Assistant Computer Software Used the software for: 2+ years ### "I Love it!" July 11, 2019 4.0 It works much like Microsoft programs and is easy to use! Minimal learning curve! Pros Being able to do all the editing sitting at my desk and changing on all 3 of our screens. We usually have all 3 running the same information but when the need arises we can customize each to suit out needs. Uploading pictures for a slide show is great and using YouTube videos can really add to your message. People are really impressed with the visual aspect of the items I put up! Cons There isn't anything I really don't like, maybe more fonts and animations could be added. Review Source Response from SmartSign2go July 15, 2019 Thanks, Julia! We appreciate your review. :-) DW Dean W. Regional Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Titus Sports" July 11, 2019 5.0 Pros Puts ideas in motion quickly. Highly beneficial when welcoming new group. Great for broadcasting achievements. Cons Extended period of time that the boxes pick up changes from the computer. Too many pages makes it cluttered. Would really like to see a folder grouping for pages. Reason for choosing SmartSign2go We have seen SmartSign2go within the facility we work (76ers Fieldhouse). Big fan of its ability to broadcast/inform people of upcoming events or accomplishments. Review Source Response from SmartSign2go July 16, 2019 Thanks for your review, Dean! The update frequency should be approximately 60 seconds. However, if the player(s) are busy playing a piece of media then the system will typically let it finish before updating. Also, there actually is folder functionality for Pages. Same concept as for media (images and videos). You just click on the "my pages" master folder and create a new folder. Then you tick the box at the far right to open up a "drag-to" folder if you want to move pages between folders. Thanks again. Similar Products Featured ## Related categories [Digital Signage](https://www.capterra.com/digital-signage-software/)