--- title: "TicketSpice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TicketSpice Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/146463/TicketSpice/" page_type: "product" language: "en" --- # TicketSpice Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketSpice ## What is TicketSpice? Host your most successful event ever with TicketSpice. TicketSpice is an easy-to-use, highly customizable, and unbelievably affordable ticketing platform. At just $0.99 per ticket, you'll save thousands, while offering a seamlessly simple ticketing experience. TicketSpice is flexible and feature-rich, offering full branding control, timed ticketing, reserved seating, mobile scanning, box office, merchandise options, and more. ## What is TicketSpice used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Check In](https://www.capterra.com/event-check-in-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 105 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 - Event Check In / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Event Check In / 2025 - Event Management / 2025 - Ticketing / 2025 - Virtual Event / 2025 Do you work for TicketSpice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.webconnex.com&name=TicketSpice) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketSpice 4.8 (105) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (105) Ease Of Use 4.8 (5,796) Value For Money 4.8 (95) Value For Money 4.9 (3,575) Customer Service 4.8 (104) Customer Service 4.9 (3,303) ## TicketSpice alternatives Highest Rated [4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146463/TicketSpice/alternatives/) ## FAQs about TicketSpice Overview ### What problems does TicketSpice solve? TicketSpice solves slow, manual event sales and check-in workflows by letting teams quickly launch branded ticket pages, collect custom attendee details, process payments, manage donations and refunds, and scan tickets fast to reduce lines and duplicates. Nonprofits, event managers, venues, and small teams benefit most from its flexibility and responsive support. Answer based on 99 reviews Overview ### Which roles and teams benefit most from TicketSpice? TicketSpice is most used by business owners, founders, presidents, and executive leaders running events or attractions who need streamlined ticket sales, registration, and reporting. Office managers, administrators, and business managers handle day-to-day setup and attendee support, while producers, directors, and developers manage event operations, branded experiences, and website integrations. Answer based on 98 reviews Overview ### What company size and industries is TicketSpice built for? TicketSpice is built primarily for small businesses, which make up 95% of reviewers, especially nonprofit organizations at 18%. It serves event organizers, festival coordinators, attraction managers, nonprofit organizations, and reservation services, with additional adoption in entertainment at 16%, events services at 10%, and a smaller midsize business presence at 5%. Answer based on 105 reviews Features and Usability ### What are the key features of TicketSpice? TicketSpice includes core event ticketing and online registration, plus differentiators like customizable forms, conditional logic, and customizable branding for tailored checkout pages. Reviewers also focus on barcode ticket scanning and attendee check-in, payment processing with payouts, access controls/permissions for team roles, and reporting/analytics for tracking sales and attendance. Answer based on 81 reviews Limitations ### Does TicketSpice have bugs or reliability issues? TicketSpice works reliably for many events, but some teams run into glitches, reporting friction, or payment and scanning issues. Event organizers often describe responsive support that helps resolve problems quickly, though a few users mention delays, confusing workflows, and occasional limitations with reports, embeds, transfers, or processor-related troubleshooting. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does TicketSpice integrate with? TicketSpice integrates with over 40 third-party tools, including ActiveCampaign, AWeber, Constant Contact, Campaign Monitor by Marigold, ClickFunnels, FreshBooks, Expensify, and Agile CRM. Its catalog spans email marketing, CRM, accounting, and business operations platforms, with additional connections such as Copper, Close, Capsule, and FreeAgent. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does TicketSpice offer? TicketSpice provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Answer based on 8 reviews Getting Started and Support ### What customer support options does TicketSpice offer, and how do users rate the experience? TicketSpice offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, friendly, and detailed, with helpful articles, videos, and live guidance. Some reviewers mention slower responses on urgent issues, limited weekend availability, and occasional frustration when complex payment or transfer problems were not fully resolved. Answer based on 72 reviews Features and Usability ### How customizable is TicketSpice for event pages and checkout? TicketSpice offers flexible event page, form, and checkout customization for many event types. Nonprofits, small event teams, and organizations with special registration needs often like the branding controls, conditional logic, and custom fields, though some users want more landing page design freedom, better embed options, and less dated templates. Answer based on 19 reviews ## Features AI summary Based on 3,825 Ticketing reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Ticket Reservations** (**60%** of reviewers rated this feature as critical) - **Event Management** (**48%**) - **Mobile Access** (**44%**) TicketSpice supports all three of the features reviewers value most: **Ticket Reservations**, **Event Management**, and **Mobile Access**. Together, these capabilities help businesses manage event setup, handle attendee bookings, and give staff flexible access on the go, allowing teams to run ticket sales more efficiently and deliver a smoother event experience. Ticket Reservations 4.6 (33) 63.64% of 33 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Mobile Access 4.6 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Registration Management 4.9 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Barcode/Ticket Scanning 4.5 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Seating Map 3.8 (6) 16.67% of 6 reviewers that rated this feature as important or highly important For selection of seat at booking or check-in Reporting/Analytics 4.6 (18) 72.22% of 18 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data TicketSpice 74 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Chat/Messaging: Communicate using direct chat or messages within the system - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Live Streaming: Live stream to multiple devices simultaneously - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Sponsorship Management: Raise funds via sponsors and grants - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Video Streaming: Allows users to view videos without downloading media files - Virtual Lobby: Virtual waiting area for attendees - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Management: Built-in website builder or integration with third-party site --- Features 4.7 (103) 4.7 Based on 103 reviews ## Pricing Value for money 4.8 (95) Free Trial Free Version Pay Per Ticket 99¢/ticket + 2.9% + 30¢ It includes: - 3rd Party Integrations - Accept Donations - Box Office App - Card on File Pre-Reservations - Conditional Logic - Coupon Management - Covid Waivers - CRM - Data Encryption - Design Customization - Email Blasts - Event Analytics - Exporting Tools - Inventory Tracking - Multi-Day Ticketing - Offline Payments - Reserved Seating - Sell Merch and Upgrades - Social Distancing Ticketing - Social Media Integrations - Social Proof - Ticket Scanning App - Timed Entry Ticketing - Unlimited Staff Accounts - Unlimited Ticketing Pages - Virtual Events Value for money 4.8 (95) 4.8 Based on 95 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) ## Support, customer service and training options Customer Service 4.8 (104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (104) 4.8 Based on 104 reviews ## User reviews Overall rating 4.8 Based on 105 reviews Filter by rating 5(92) 4(10) 3(0) 2(1) 1(2) Mentioned topic Sorted by most recent Ash U. Director Fund-Raising ### "Issues receiving payments from Ticketspice" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 5, 2026 Overall, I do not recommend this program if you are a DIY event planner. I rely on being paid efficiently, reliably and promptly. If you rely on ticket money to support your event expenses, this platform is not a great fit. Pros The fees are great compared to other programs and the site is easy to build. I really appreciate how user friendly that part is. Cons The customer service. There was inadequate support when I didn't receive a payment. I chatted someone at 8am for support with a topic and at 2:21 that day, they still hadn't resolved the issue. They told me it should be resolved "later today or tomorrow" which is just unacceptable. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketSpice The cost, low fees, and ease of setting up the ticket site. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Brennan G. Sys. Admin Insurance ### "Ticketing with Room for Improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 8, 2025 Pros its customization options, allowing event organizers to tailor ticketing pages to their branding needs Cons Some users find that reserved seating options could be more advanced for complex venues. Others mention minor technical issues with embedding or report generation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Carey P. Owner Farming ### "TicketSpice " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 16, 2025 We have enjoyed working with TicketSpice and happy that we switched over…just wish we would’ve done it sooner. Pros The ease of transactions and the customer support. When tickets are bought in groups (as they generally are with families) you can select the number of attendees present at check in. If someone wasn’t able to come, their ticket remains valid for use during the season. Cons At times, tickets just purchased don’t show up to be scanned in. The membership vs passes can be confusing Switched from [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Their platform would crash because they were able to handle the volume of their clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kennedy H. Founder Non-Profit Organization Management ### "High fees for non profits " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 14, 2025 We were shocked to discover that we were charged $600 in processing fees by TicketSpice. As a non-profit organization, this unexpected cost significantly impacts our budget. We are extremely dissatisfied with this experience and will be reconsidering our future use of their services. Pros We originally did like the system for ticket purchasing and managing ticket sales. Cons What I liked least about TicketSpice was the unexpectedly high processing fees we incurred. As a non-profit organization, these fees significantly impacted our budget and were not clearly communicated upfront. This experience has made us reconsider using their services in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rosmel M. Producer Education Management ### "This is the ticket platform you’re looking for " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2025 Just amazing! First time using them and it will not be the last Pros Communication and effectiveness! Great great experience Cons There was actually nothing I didn’t like Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tara H. Admin Construction ### "Great product and amazing customer service experience! Thanks, \[sensitive content hidden\]!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2024 \[sensitive content hidden\] made my TicketSpice experience amazing! Customer service is friendly and efficient. Pros User-friendly platform & exceptional support! Cons Nothing! My experience was fantastic overall. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Erin S. Director of Event Services and Housing Events Services ### "Helpful Ticketing Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 22, 2024 Overall, I've had a good ticketing experience with TicketSpice. The software is very user friendly and the customer service is relatively quick and very helpful. I do prefer to use it more for events that we are preselling tickets rather than onsite ticket sales, but I've managed both successfully through this platform. Pros Ticketspice looks super sleek on the front end and has a lot of design options. I love the variety of ticketing options, and once you learn the software, it is super user friendly on the backend. There are a ton of customizable features that help make your event ticketing process a success. Cons The reporting isn't the best. While it's nice to be able to customize some reports, the system is missing a lot of basic options that most other softwares have. I often feel like I'm having to do a ton of searching and manipulating to locate basic fields. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketSpice Pricing was much better than event brite. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Barbara P. Producer owner Events Services ### "Ticketspice is awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2024 From the moment I set it up, I felt like I could do it thanks to the support team. I am not ‘technically inclined’ at all, but was able to navigate setting up my event through Ticketspice with zero issues from beginning to end. Thank you Ticketspice! Pros The support I was given with any little issue that arose. Cons I don’t think there is anything I could say negatively about my experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CO Christian O. Creative Director Marketing and Advertising ### "TicketSpice is a great alternative to any the more expensive big name companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 1, 2024 I used TicketSpice for a charity event and had an amazing experience. Purchasing tickets, tracking payments, adding donations, refunding tickets, and checking people in on the day of the event were all straightforward and intuitive. Pros TicketSpice had a great product that was easy to use, had a very reasonable processing fee, and had excellent support, both documented and direct support staff. Cons None. I compared TicketSpice against many of the other popular ticketing companies and they offered the best rates without any loss of functionality or support. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketSpice Processing fees were a huge factor since we were a small charity event with high ticket prices, and we did not want to incur high processing fees. TicketSpice offer the best rates but also a great suite of features and amazing support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Michael W. President Owner Entertainment ### ""\[sensitive content hidden\] was definitely the key to my success"" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2024 I would give it A+. A bit confusing in the beginning BUT I am not "techy" at all. The customer service was AMAZING! I worked with \[sensitive content hidden\] and he made sure that alllllll of my concerns were addressed. I am a happy Ticket Spice user! Pros I liked the patience and the thoroughness that \[sensitive content hidden\] had with me. I have already made a mention to my group of Playwriters! Cons I wish they had a "set up for dummies manual" Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) pricing, payout, ease of use, and customer service! Alternatives considered [Ticketbud](https://www.capterra.com/p/125237/Ticketbud/) [TicketingHub](https://www.capterra.com/p/128655/TicketingHub/) Reasons for choosing TicketSpice Ease of use, and the customer service, \[sensitive content hidden\] was VERY instrumental Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146463/TicketSpice/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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