# FacilityQuest Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FacilityQuest Software - reviews, pricing plans, popular comparisons to other Space Management products and more.

Source: https://www.capterra.com/p/146474/ActivityAnalysis

---

# 

 FacilityQuest Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

FacilityQuest

## What is FacilityQuest?

ActivityAnalysis is workplace utilization software (plus services, as needed) to show "how many people are doing what activities in what types of spaces." Architects and workplace strategists need utilization data to make a business case for workplace change and to inform programming and design. Are assigned desks underused? Are conference rooms used mostly by one or two people, regardless of their size? Collect detailed data about interpreted as heat maps and customized reports.

## What is FacilityQuest used for?

[Space Management](https://www.capterra.com/space-management-software/)[IWMS](https://www.capterra.com/iwms-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$750

One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FacilityQuest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.FacilityQuest.com&name=FacilityQuest)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FacilityQuest

4.4 (15)

VS.

[4.9 (55)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/)

Starting Price

$750

One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (15)

Ease Of Use

4.8 (55)

Value For Money

4.0 (8)

Value For Money

4.4 (35)

Customer Service

4.9 (13)

Customer Service

4.6 (48)

## FacilityQuest alternatives

Highest Rated

[5.0 (16)](https://www.capterra.com/p/176874/Wisp/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (45)](https://www.capterra.com/p/206188/Tribeloo/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[OpenBlue Workplace](https://www.capterra.com/p/72571/FM-Interact/)

[4.1 (83)](https://www.capterra.com/p/72571/FM-Interact/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/72571/FM-Interact/)

[QuickFMS](https://www.capterra.com/p/150699/Help-Desk-Management/)

[4.5 (19)](https://www.capterra.com/p/150699/Help-Desk-Management/reviews/)

Starting price

$999.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/150699/Help-Desk-Management/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Fixed Asset Management

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Floor Plans & Maps

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Inspection Management

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Occupancy Management

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Space Management

Manage occupancy and space utilization in facilities and buildings

FacilityQuest 7 features

Manage assets throughout their lifecycle to optimize profit

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Manage occupancy and space utilization in facilities and buildings

Track and interpret metrics on the usage of company resources

Get Advice

We can help you find the software with the features you need.

Features

4.1 (13)

4.1

Based on 13 reviews

## Pricing

Value for money

4.0 (8)

Basic

$750.00

One Time

Value for money

4.0 (8)

4.0

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (13)

4.9

Based on 13 reviews

## User reviews

Overall rating

4.4

Based on 15 reviews

Filter by rating

5(10)

4(3)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JK

Jamie K.

Strategist

Architecture & Planning

### "Easy to use software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 18, 2019

Pros

Easy to use, intuitive, and filled with useful functionalities for the purpose of our research.

Cons

Mobile functionality was not as great as it could be, and caused users to be confused while in the field.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 20, 2019

Thank you, Jamie. We appreciate your "easy to use" comments. Keep the suggestions coming.

CM

Conor M.

Director

Architecture & Planning

### "HJL Comments"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 15, 2019

Very good, real and useful insights, well interpreted by smart people

Pros

The people providing it, the level of analysis and the level of pre and post sales attention given to us.

Cons

I would love to be able to interrogate it better myself, but maybe I just haven't learnt how to do this yet

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Design Strategist

Architecture & Planning

### "Great tool for activity analysis! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 14, 2019

Pros

It provides us with the ability to collect great data on our projects!

Cons

A few tools in the interface aren’t very intuitive (ie zoom) and could use some user testing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CJ

Christopher J.

Owner

Recreational Facilities and Services

### "Great Solution for Space Utilization Data Collection and Processing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 11, 2019

Very positive. Extremely useful data to clients and real estate services firms to inform workplace optimization and workforce mobility.

Pros

Error trapping. Ease of use. Route map creation.

Cons

Stop tags. But those are no longer required.

Reasons for choosing FacilityQuest

Convenience. Functionality. Familiarity.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 20, 2019

Chris, thanks for your comments, especially about error trapping. Yes, it matters to be be able to monitor and intervene quickly when observations show some hints of misunderstanding the instructions.

Thomas M.

Design Strategist

Architecture & Planning

### "Best space utilization data collection tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 11, 2019

ActivityAnalysis is a great service! The tool is very well-built and team makes up for any shortfalls with fast and great customer service.

Pros

The tool was very flexible and made creating projects very quick and easy

Cons

The UX of the tool takes some getting use to - definitely need to be trained to use it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 20, 2019

Thomas, thanks for your comments, and we appreciate the feedback and validation about being able to get started with projects quickly.

KV

Keely V.

Design Analyst

Architecture & Planning

### "Software Catered to Activity Analysis"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 11, 2019

Activity Analysis helps our clients understand how they are using their space!

Pros

This software has some great features which are uniquely designed for activity analysis. It is very helpful to be able to see observer data as it is being recorded; this makes it easy to do back-end data editing. The photo feature is also helpful as it allows you to tag images to a specific location.

Cons

The software can be a bit difficult to navigate since the user interface is not always intuitive. If you have an issue, there is probably a feature which will solve your problem, you just may have to search a while until you find it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 20, 2019

Keely, thanks so much for your comments. It's especially interesting to know you are finding it useful to take photos at the various observation points. We take seriously your point about how you look for the features you need. We're grateful for your feedback.

RZ

Ron Z.

Vice President, Consulting

Real Estate

### "Quick, simple, comprehensive utilization analysis software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2019

Pros

Simple to use, cloud based, intuitive and quick analysis at your fingertips. Have laptop, will have access to your data and visualization capability

Cons

In one of the sections (can't remember which), when assigning a space to a department, I couldn't assign in batch, but by record. That was annoying.

Reasons for choosing FacilityQuest

N/A

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2019

Thanks so much, Ron for your kind words and comments. We have enjoyed working with you on a number of big projects. It's great that you mention the data visualizations. On your next project we can explore some solutions for capturing data across multiple spaces; there are techniques now that might not have been available at the time. Thanks again for the feedback!

AD

Aurelio D.

Strategist

Design

### "Reliable Software for Space Utilization Studies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2019

Pros

Reliability, easy to set up and deploy. The actual activity analysis requires minimal training for the observers. The customer support is excellent and the developers implement new functions based on our feedback. In short, the software evolves as it is used and new functions are added every two months or so.

Cons

The set up could be improved (e.g. you first upload floor plans as PDF file but when you replace them, you need to use png files, which slows down the overall workflow. Occasional bugs. However, the customer supports offsets most of these cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2019

Thanks so much, Aurelio for your thoughts and comments. Your feedback has always helped move this software forward. We're glad to hear that minimal training is needed for observers. Thank you for the feedback!

CK

Carolina K.

Office Manager

Architecture & Planning

### "Small NonProfit Uses ActivityAnalysis to Optimize Office Space"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 5, 2019

They were exceptional at making sure we were able to utilize their software and answering all of our questions. We knew they were used to working with much larger companies and we were happy to see such attention given we were such a small group.

Pros

We liked being able to review the information in a visual format after all observations were completed and easily be able to present this information gathered easily.

Cons

We had to manipulate the tools and really dig in to be able to get the numbers we wanted to see sometimes when reviewing data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2019

Thanks, Carolina. We enjoyed working with you on your space optimization project. The smaller project scale really helped us compare what you were directly seeing with the data results. We are now advocating for projects like this as "pulse" studies in various applications. Thanks so much for your kind words.

KC

Katie C.

Strategist

Architecture & Planning

### "Easy Activity Analysis"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 5, 2019

Pros

This is super easy to set up - we had a week to pull together our last activity analysis - everything from cleaning up plans to booking travel. This software made it super easy to build out quickly and make edits on site before starting.

Cons

It would be nice to be able to customize the inputs a little bit more - sometimes we have different parameters we are looking for in an activity analysis

Reasons for choosing FacilityQuest

We have an internal product, but it requires a long set up time that we sometimes don't have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2019

Katie, thanks for your comments. And thanks for validating one of our brashest claims... that you can go from "green light" on a project to "go" in one week! I think we have added input customizations you would be interested in, so let's talk before your next project. We're grateful for your feedback.

LP

Lauren P.

Designer

Architecture & Planning

### "It's been great, a little expensive, but powerful tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

May 9, 2017

Conference Room utilization, mobility studies, utilization rates by department, role, floor, buildings, etc.

Pros

the ease of use and ability to use across platforms (ipones, ipads). ease of exporting data into excel and create functional reports

Cons

the numbering system (hard for some users to keep track of locations) and cost is a little expensive (at my last use, it wa per data point, not sure if this has been reduced since then)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Alice W.

Design Analyst

Architecture & Planning

### "Really responsive customer support but the software is outdated and not intuitive "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

May 2, 2017

Learning about a new process

Pros

I like that it's simple and the autonumbering is useful (but tricky to master). Project start up was also fast and easy. Leslie and Lowell were extremely responsive and open to improving the software, which was very appreciated. However, there were some fixes that could not be made which would ultimately make or break the project, unfortunately.

Cons

I've conducted many activity analyses across diverse locations to collect data of varying granularity. I found that with FQ, I wasn't able to get the level of data I wanted or ensure that number of mistakes would be minimized from the observer. The platform kept crashing on me as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jose L.

Consulting Analyst

Architecture & Planning

### "Great features and costumer experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 2, 2017

Pros

The ability to customize the data collection interface according to the project needs. Live tracking of data collection and continous upgrades.

Cons

The interface may need a little uplift, it would be amazing if one day the floorplans could be uploaded to the app for reference.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Carlos H.

Design Analyst

### "Quick, easy, with very responsive staff/help"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 6, 2016

The team on the back end of facility quest is very responsive, and are able to work with me on a limited schedule to make custom arrangements/features for the app. The app itself is incredibly intuitive, and is able to be managed with ease. Price for this service is lower than comparable services, so paired with excellent customer support this is the product of choice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Anna S.

Workplace Analyst

### "User friendly tool which delivers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 30, 2016

I've been using FQ for over 2 years and it's been a vital tool for my work. The set up is very quick and easy. The real-time view of the data collected allows us to monitor whether observers are collecting the data correctly and we can solve issues immediately. Customer service is also very good, with very fast response times. Changes to the front end are also incorporated in order to improve the experience. Overall very pleased with this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)