# BalancedComp Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BalancedComp Software - reviews, pricing plans, popular comparisons to other Compensation Management products and more.

Source: https://www.capterra.com/p/146479/BalancedComp

---

# 

 BalancedComp Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BalancedComp

## What is BalancedComp?

BalancedComp is an industry-leading consulting firm exclusively for banks and credit unions, specializing in creating compensation, performance management, and corporate incentive planning software, comprehensive salary surveys, and providing strategic guidance for our partners in financial institutions across the United States. These services help clients develop customized salary and incentive programs that increase equity and help attract, retain, and motivate top talent in the industry.

## What is BalancedComp used for?

[Compensation Management](https://www.capterra.com/compensation-management-software/)

Top alternative

Featured

Overall rating

Based on 86 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Compensation Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BalancedComp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://balancedcomp.com&name=BalancedComp)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BalancedComp

4.8 (86)

VS.

[4.9 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (86)

Ease Of Use

4.8 (4,292)

Value For Money

4.7 (81)

Value For Money

4.7 (3,942)

Customer Service

4.8 (85)

Customer Service

4.7 (4,044)

## BalancedComp alternatives

[4.8 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/146479/BalancedComp/alternatives/)

## FAQs about BalancedComp

Overview

### What problems does BalancedComp solve?

BalancedComp solves inconsistent salary decisions, outdated market pay data, and time-consuming compensation administration by centralizing job grading, pay ranges, budgeting, and salary reports in an intuitive system. HR teams, compensation managers, banks, credit unions, and other small to midsize organizations use it to set fair pay, explain decisions clearly, and retain talent.

Answer based on 78 reviews

Overview

### Which roles and teams benefit most from BalancedComp?

BalancedComp is most used by HR leaders, compensation teams, and executive leadership. HR managers, directors, and CHROs use it to structure pay programs, support equitable compensation decisions, and align rewards with talent strategy. CEOs and presidents rely on it for budget visibility, workforce planning, and organization-wide compensation governance.

Answer based on 86 reviews

Overview

### What company size and specific industries is BalancedComp built for?

BalancedComp is designed for banks and credit unions in the United States, making it a fit for financial institutions of various sizes that need compensation management tools tailored to the banking and credit union sectors.

Features and Usability

### What are the key features of BalancedComp?

BalancedComp includes core compensation tools like salary planning, benchmarking, market data analysis, and budget management, plus reporting and customizable reports for pay decisions. Differentiating features include compensation plan modeling, compensation statements, performance management, and job description templates that support grading, review workflows, and annual salary planning.

Answer based on 52 reviews

Getting Started and Support

### What training and onboarding options does BalancedComp offer?

BalancedComp provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review and setup steps.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does BalancedComp offer, and how do users rate the experience?

BalancedComp offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and consultative, with fast answers and practical guidance. Some mention occasional frustration with ticket visibility or delays on certain requests, but feedback is largely positive about helpful staff and issue resolution.

Answer based on 52 reviews

Features and Usability

### How well does BalancedComp handle reporting?

BalancedComp delivers useful compensation reports quickly, but reporting flexibility is a common limitation. HR teams and compensation analysts like the easy dashboard, one-click salary reports, and benchmark data, while some users want stronger custom reporting, export options by position, and more control over report layouts and filters.

Answer based on 23 reviews

Features and Usability

### How good is BalancedComp for job descriptions?

BalancedComp makes job description creation easy with templates, sample language, and an industry-focused library. HR teams value the ability to build new roles, keep descriptions consistent, and copy content into other documents, though some users want fresher templates, more customization space, and simpler ways to upload existing job descriptions.

Answer based on 15 reviews

Performance management

### Is BalancedComp good for performance management?

BalancedComp supports performance management well for HR admins, managers, and compensation teams, especially when paired with planning tools. Many users find performance plans easy to track and maintain, but some mention setup takes time, supervisor adoption can require extra guidance, and interface changes may create a learning curve.

Answer based on 14 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Salary Planning

4.7 (23)

91.30% of 23 reviewers that rated this feature as important or highly important

Budgets, benchmarks and tracks all salary processes and associated costs

Market Data Analysis

4.7 (21)

100.00% of 21 reviewers that rated this feature as important or highly important

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

Budget Management

4.7 (19)

94.74% of 19 reviewers that rated this feature as important or highly important

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Reporting/Analytics

4.7 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Performance Management

4.4 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Organize and manage the accomplishments and development of employees or performance of applications or systems

Employee Database

4.5 (17)

88.24% of 17 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

BalancedComp 26 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Compare key metrics for the business against prominent players in the industry

Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Establish measurable goals and objectives and track their progress over a specific period of time

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

Organize and manage the accomplishments and development of employees or performance of applications or systems

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Budgets, benchmarks and tracks all salary processes and associated costs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (82)

4.5

Based on 82 reviews

## Pricing

Value for money

4.7 (81)

### Starting price

Free trial not available

Value for money

4.7 (81)

4.7

Based on 81 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (85)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (85)

4.8

Based on 85 reviews

## User reviews

Overall rating

4.8

Based on 86 reviews

Filter by rating

5(69)

4(15)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AW

Amy W.

VP, Human Resources Director

Banking

### "Positive Experience and Happy Client"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2025

Very good, excellent and responsive company. Good value for the product.

Pros

Performance management from job descriptions

Cons

Template job description templates and language suggestions need to be updated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PE

Patrick E.

Director of HR

Banking

### "Balanced Comp has Balanced Our Compensation Strategy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

Amazing, I have not had tools like this in the past and internet is riddled with inconsistency, and this helps make it more aligned.

Pros

It has given me confidence in the ability to accurately guide our business through compensation conversations.

Cons

I would love to build a direct feed with our payroll software to allow us to have that update instantly when a change is made.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Keith P.

AVP Training and Talent Manager

Banking

### "Highly Recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

We have been using it for 7 years now and I don't think we would even think of switching vendors as we are extremely satisfied with this product.

Pros

The ease of use. It is a very simple system to administer and is also extremely easy for the end user. The system just makes sense, and the support team is fantastic! We also love the holiday themes and funny little sayings. It's the little things in life!

Cons

We wish you could have multiple types of plans for employees at the same time. For example, have a 90 day review for a new hire set up at the same time as the annual review (which we make available to start making comments in March).

Alternatives considered

[PayScale Suite](https://www.capterra.com/p/130636/PayScale/)

Reasons for choosing BalancedComp

It had everything we were looking for, and your team seemed like a good a fit for WSB.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Karen W.

HR Director

Financial Services

### "BalancedComp wins with topnotch client support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

The best thing about BalancedComp is the support! Every experience I've had with their team has been positive and productive. They offer ongoing training, which is so helpful when it's time to develop an annual compensation budget. I 100% recommend them if you in the market for a compensation vendor.

Pros

We moved from a compensation competitor to BalancedComp a few years ago. BalancedComp's user interface is superior in all ways. The website is easy to navigate and customize. The compensation range recommendations are more aligned with our markets and the reports are easy to understand.

Cons

I haven't found anything yet. They are very responsive to client suggestions and one or two of my ideas have shown up during product updates.

Switched from

[Compease](https://www.capterra.com/p/108972/Compease/)

Lack of support and impression that the salary ranges weren't accurate for our regions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Michele L.

Vice President of People

Banking

### "Vice President of People"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

My overall experience with BalancedComp is great!

Pros

I really like the quality and timeliness of the service.

Cons

There is some data for commission positions that BalancedComp does not have available. But BalancedComp is including those positions in the next salary survey to gather the data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alycia M.

Director of HR

Financial Services

### "WCCU Balanced Comp review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 21, 2025

Overall I have a good working relationship with Balanced Comp. I like the platform itself, ease of use, convenience and Balanced Rewards has been a great addition.

Pros

Ease of use, up to date industry information for salaries, etc.

Cons

sometimes it takes a while to get responses to questions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Trisha D.

Vice President Human Resources

Banking

### "BalancedComp has been a positive experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

Everyone at BalancedComp is helpful. Whenever I need to call their customer service has been top notch.

Pros

Balanced Comp has made the process for determining annual pay increases easier. The wealth of compensation information BalancedComp has available gives peace of mind when it comes to pay ranges for positions.

Cons

At this time nothing. Balanced Comp has been a positive experience so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tristan H.

HR Generalist

Financial Services

### "HR Generalist"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 19, 2025

Overall have had a great experience with balancedcomp. Site is user friendly and very easy to navigate. I also enjoy having someone who can inform me of the market changes

Pros

Easy to use and support has an amazing response time. I also like the UI

Cons

I wish that BalancedComp would integrate with other HRIS systems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Theresa C.

Career Specialist

Banking

### "Great Resource. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2025

I am very pleased with BalancedComp. The support team is very responsive and easy to work with. Performance management is a great tool.

Pros

Support and the ability to compare the market salaries.

Cons

I would like to be able to upload my job descriptions so that creating a new role would be easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Juan C.

HR OD Specialist

Financial Services

### "Need a support line"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

March 18, 2025

For the most part, this is a sound system. There is room to make improvements, but I'm not sure we can wait for the improvements we need.

Pros

the ease of updating and creating positions

Cons

There is no support line to call. Sending a ticket and not knowing if it has been reviewed or what its status is. There is no place on the admin page to see your support ticket. There is no confirmation email with a ticket number. There is just the chat that says a ticket has been created. I am not a fan.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reasons for choosing BalancedComp

the budget page to help with setting the years overall budget. Creating a position and verify against the market.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2025

Hey Juan! Thanks so much for taking the time to share this feedback — you raised some great points. We don’t have a dedicated support line on purpose. Instead of filtering you through multiple tiers of support, we want clients to call our main line (316-927-2668) and reach a seasoned consultant immediately who knows the product inside and out and can solve the problem right then and there. On the ticket side, you’re absolutely right that we could improve communication. We’ve focused on providing a same-day response and resolving tickets within 48 hours (which has worked well for most clients with a 98% satisfaction rate), but adding a confirmation email with a ticket number is an easy fix — we’ll make that happen. We're also looking into adding a way to view your previous tickets and their status from within the app. Thanks again for the thoughtful feedback. We’re always looking for ways to improve, and this kind of insight really helps us fine-tune the experience.

[View all Reviews](https://www.capterra.com/p/146479/BalancedComp/reviews/)

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Popular comparisons

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