--- title: "BalancedComp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BalancedComp Software - reviews, pricing plans, popular comparisons to other HR Analytics products and more." source_url: "https://www.capterra.com/p/146479/BalancedComp/" page_type: "product" language: "en" --- # BalancedComp Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BalancedComp ## What is BalancedComp? BalancedComp is an industry-leading consulting firm exclusively for banks and credit unions, specializing in creating compensation, performance management, and corporate incentive planning software, comprehensive salary surveys, and providing strategic guidance for our partners in financial institutions across the United States. These services help clients develop customized salary and incentive programs that increase equity and help attract, retain, and motivate top talent in the industry. Founded in 2010 and headquartered in Wichita, Kansas, BalancedComp serves over 300 financial institutions nationwide. For more information, visit balancedcomp.com. ## What is BalancedComp used for? [Compensation Management](https://www.capterra.com/compensation-management-software/)[HR Analytics](https://www.capterra.com/hr-analytics-software/) Top alternative Featured Overall rating Based on 86 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Compensation Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for BalancedComp?[Manage this product listing](https://www.g2.com/products/balancedcomp-balancedcomp/claim_requests/new?auto=true) ## BalancedComp Overview Updated September 2026 AI summary BalancedComp is a cloud-based compensation management solution for organizations of all sizes, offering salary planning, compensation plan modeling, performance management, and market data analysis. HR and executive teams use it to manage pay decisions, maintain job descriptions, and support transparent salary administration. Notable features include customizable templates, benchmarking, reporting, and real-time data tools for efficient compensation workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BalancedComp 4.8 (86) VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (86) Ease Of Use 4.9 (1,022) Value For Money 4.7 (81) Value For Money 4.8 (938) Customer Service 4.8 (85) Customer Service 4.7 (958) ## BalancedComp alternatives [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (2,162)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146479/BalancedComp/alternatives/) ## FAQs about BalancedComp Overview ### What problems does BalancedComp solve? BalancedComp solves outdated salary ranges, inconsistent job grading, manual compensation budgeting, and unclear pay decisions by centralizing market salary data, job descriptions, comp ratios, and budget tools. HR managers, compensation leaders, banks, credit unions, and smaller financial institutions use it to set fair pay, explain compensation philosophy, and retain talent. Answer based on 78 reviews Overview ### Which roles and teams benefit most from BalancedComp? BalancedComp is most used by HR leaders, compensation and benefits teams, and executive leadership. HR managers and directors use it to streamline pay planning, salary reviews, and internal equity analysis, while CHROs, VPs, and CEOs rely on it for compensation strategy, budgeting, retention decisions, and organization-wide pay transparency. Answer based on 86 reviews Overview ### What company size and specific industries is BalancedComp built for? BalancedComp is designed for banks and credit unions in the United States. It targets financial institutions of varying sizes within those sectors, including community banks, regional banks, and credit unions that need compensation planning software suited to their industry-specific requirements. Features and Usability ### What are the key features of BalancedComp? BalancedComp includes core compensation tools like salary planning, compensation plan modeling, benchmarking, and market data analysis, plus budgeting features such as budget management and bonus management. Reviewers also highlight customizable reports, performance management, job description templates, and an employee database that supports salary administration and annual review workflows. Answer based on 52 reviews Getting Started and Support ### What training and onboarding options does BalancedComp offer? BalancedComp provides in person training, live online sessions, webinars, and documentation to support setup and product learning. In person and live online options allow guided instruction, webinars cover group learning sessions, and documentation offers written reference material for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does BalancedComp offer, and how do users rate the experience? BalancedComp offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and consultative, with quick answers and practical guidance. Some mention same-day fixes, while a few report frustration with ticket visibility and occasional delays on certain requests. Answer based on 52 reviews Features and Usability ### How well does BalancedComp handle reporting? BalancedComp covers everyday compensation reporting well, especially for salary reviews, manager reports, and quick dashboard visibility. HR teams and compensation analysts find the standard reports easy to run, but some organizations want deeper customization, export options by position, and a built-in report writer for more specific reporting needs. Answer based on 23 reviews Features and Usability ### Does BalancedComp help with job descriptions? BalancedComp makes job description work easier with templates, a large role library, and tools for creating new positions. HR teams in banking and similar industries value the ready-made content and consistent language, though some users want fresher templates, more customization space, spellcheck improvements, and easier document uploads. Answer based on 15 reviews Features and Usability ### Is BalancedComp good for performance management? BalancedComp supports performance management with structured plans, admin resources, and links to compensation decisions. HR teams describe the system as easy to use once established, but some first-year users find setup and ongoing maintenance time consuming, and a few note workflow changes or rating scales can require adjustment. Answer based on 14 reviews ## Features AI summary Based on 2,231 HR Analytics reviews Capterra data shows that buyers of Compensation Management software rank the following features as their top priorities: - **Payroll Management** (**64%** of reviewers rated this feature as critical) - **Employee Management** (**52%**) - **Employee Portal** (**44%**) BalancedComp includes **Employee Management** and **Employee Portal**, giving HR teams a way to maintain employee records and provide staff with direct access to compensation-related information. However, it does not offer **Payroll Management**. Instead, it provides **Salary Planning** (**52%**), which supports compensation budgeting and pay decision workflows. Together, these features help businesses manage workforce data, improve transparency, and make more informed compensation decisions. Employee Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Employee Portal 4.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Online portal where employees can access and track their own information Salary Planning 4.7 (23) 91.30% of 23 reviewers that rated this feature as important or highly important Budgets, benchmarks and tracks all salary processes and associated costs Market Data Analysis 4.7 (21) 100.00% of 21 reviewers that rated this feature as important or highly important Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Budget Management 4.7 (19) 94.74% of 19 reviewers that rated this feature as important or highly important Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Reporting/Analytics 4.7 (19) 84.21% of 19 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data BalancedComp 27 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Benchmarking: Compare key metrics for the business against prominent players in the industry - Bonus Management: Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels - Compensation Statements: Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Event Management: Schedule and manage the logistics of activities and other gatherings - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Salary Planning: Budgets, benchmarks and tracks all salary processes and associated costs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (82) 4.5 Based on 82 reviews ## Pricing Value for money 4.7 (81) ### Starting price Free trial not available Value for money 4.7 (81) 4.7 Based on 81 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (85) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (85) 4.8 Based on 85 reviews ## User reviews Overall rating 4.8 Based on 86 reviews Filter by rating 5(69) 4(15) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent AW Amy W. VP, Human Resources Director Banking ### "Positive Experience and Happy Client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 Very good, excellent and responsive company. Good value for the product. Pros Performance management from job descriptions Cons Template job description templates and language suggestions need to be updated. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PE Patrick E. Director of HR Banking ### "Balanced Comp has Balanced Our Compensation Strategy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 Amazing, I have not had tools like this in the past and internet is riddled with inconsistency, and this helps make it more aligned. Pros It has given me confidence in the ability to accurately guide our business through compensation conversations. Cons I would love to build a direct feed with our payroll software to allow us to have that update instantly when a change is made. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KP Keith P. AVP Training and Talent Manager Banking ### "Highly Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2025 We have been using it for 7 years now and I don't think we would even think of switching vendors as we are extremely satisfied with this product. Pros The ease of use. It is a very simple system to administer and is also extremely easy for the end user. The system just makes sense, and the support team is fantastic! We also love the holiday themes and funny little sayings. It's the little things in life! Cons We wish you could have multiple types of plans for employees at the same time. For example, have a 90 day review for a new hire set up at the same time as the annual review (which we make available to start making comments in March). Alternatives considered [Payscale](https://www.capterra.com/p/130636/PayScale/) Reasons for choosing BalancedComp It had everything we were looking for, and your team seemed like a good a fit for WSB. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KW Karen W. HR Director Financial Services ### "BalancedComp wins with topnotch client support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2025 The best thing about BalancedComp is the support! Every experience I've had with their team has been positive and productive. They offer ongoing training, which is so helpful when it's time to develop an annual compensation budget. I 100% recommend them if you in the market for a compensation vendor. Pros We moved from a compensation competitor to BalancedComp a few years ago. BalancedComp's user interface is superior in all ways. The website is easy to navigate and customize. The compensation range recommendations are more aligned with our markets and the reports are easy to understand. Cons I haven't found anything yet. They are very responsive to client suggestions and one or two of my ideas have shown up during product updates. Switched from [Compease](https://www.capterra.com/p/108972/Compease/) Lack of support and impression that the salary ranges weren't accurate for our regions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ML Michele L. Vice President of People Banking ### "Vice President of People" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2025 My overall experience with BalancedComp is great! Pros I really like the quality and timeliness of the service. Cons There is some data for commission positions that BalancedComp does not have available. But BalancedComp is including those positions in the next salary survey to gather the data. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Alycia M. Director of HR Financial Services ### "WCCU Balanced Comp review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 21, 2025 Overall I have a good working relationship with Balanced Comp. I like the platform itself, ease of use, convenience and Balanced Rewards has been a great addition. Pros Ease of use, up to date industry information for salaries, etc. Cons sometimes it takes a while to get responses to questions Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TD Trisha D. Vice President Human Resources Banking ### "BalancedComp has been a positive experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2025 Everyone at BalancedComp is helpful. Whenever I need to call their customer service has been top notch. Pros Balanced Comp has made the process for determining annual pay increases easier. The wealth of compensation information BalancedComp has available gives peace of mind when it comes to pay ranges for positions. Cons At this time nothing. Balanced Comp has been a positive experience so far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Tristan H. HR Generalist Financial Services ### "HR Generalist" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2025 Overall have had a great experience with balancedcomp. Site is user friendly and very easy to navigate. I also enjoy having someone who can inform me of the market changes Pros Easy to use and support has an amazing response time. I also like the UI Cons I wish that BalancedComp would integrate with other HRIS systems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Theresa C. Career Specialist Banking ### "Great Resource. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 I am very pleased with BalancedComp. The support team is very responsive and easy to work with. Performance management is a great tool. Pros Support and the ability to compare the market salaries. Cons I would like to be able to upload my job descriptions so that creating a new role would be easier. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC Juan C. HR OD Specialist Financial Services ### "Need a support line" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 March 18, 2025 For the most part, this is a sound system. There is room to make improvements, but I'm not sure we can wait for the improvements we need. Pros the ease of updating and creating positions Cons There is no support line to call. Sending a ticket and not knowing if it has been reviewed or what its status is. There is no place on the admin page to see your support ticket. There is no confirmation email with a ticket number. There is just the chat that says a ticket has been created. I am not a fan. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing BalancedComp the budget page to help with setting the years overall budget. Creating a position and verify against the market. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 19, 2025 Hey Juan! Thanks so much for taking the time to share this feedback — you raised some great points. We don’t have a dedicated support line on purpose. Instead of filtering you through multiple tiers of support, we want clients to call our main line (316-927-2668) and reach a seasoned consultant immediately who knows the product inside and out and can solve the problem right then and there. On the ticket side, you’re absolutely right that we could improve communication. We’ve focused on providing a same-day response and resolving tickets within 48 hours (which has worked well for most clients with a 98% satisfaction rate), but adding a confirmation email with a ticket number is an easy fix — we’ll make that happen. We're also looking into adding a way to view your previous tickets and their status from within the app. Thanks again for the thoughtful feedback. We’re always looking for ways to improve, and this kind of insight really helps us fine-tune the experience. [View all Reviews](https://www.capterra.com/p/146479/BalancedComp/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Everstage vs BalancedComp](https://www.capterra.com/compare/146479-232182/BalancedComp-vs-Everstage) [Rippling vs BalancedComp](https://www.capterra.com/compare/146479-172127/BalancedComp-vs-Rippling)