# Page 3 | BalancedComp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is BalancedComp the right Compensation Management solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146479/BalancedComp/reviews

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BalancedComp

4.8 (86)

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Last updated June 3rd, 2026

# Page 3 - Reviews of BalancedComp

## Showing most helpful reviews

Showing 51-75 of 86 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Vice President of Talent Management  
Financial Services  
Used the software for: 1-2 years

### "Compensation Experts and Partners for the win!"

February 4, 2019

5.0

BalancedComp has allowed us to establish a solid compensation program that we know is fair for every role in our organization. The team at BalancedComp is passionate about their product which shines through as they offer expert insights and guidance.

Pros

The software is easy to use, intuitive, and trendy.

Cons

It would be great if it could do some bulk changes.

Review Source

Response from BalancedComp

February 5, 2019

Thank you for your kind words. We are pushing out an complete repaint of our BalancedComp system in 2019. Wait till you see the Gender Pay Equity Compa Ratio report.

Gabriel M.  
VP HR  
Banking  
Used the software for: 2+ years

### "BalancedComp is very user friendly and their staff has helped us whenever we run into issues."

January 11, 2018

5.0

Pros

The user has an interface that is very easy to use and aesthetically pleasing. Access to all the different data that we need to make our hiring and pay benefits are easily accessible. Additionally, the data has different ways for customize to meet our business needs.

Cons

It has some limitations in the BalanceResults. In the Plan Content tab, in the Core Competencies section you are unable to assign weighted average for each core competency.

Review Source

Response from BalancedComp

January 12, 2018

HI Gabriel, Thank you for your review. It means alot. I appreciate your candor that you would like to weight the core competencies. We will continue to evaluate this. All of our best improvements come from client suggestions.

BB

Barbara B.  
SVP Human Resources  
Banking  
Used the software for: 2+ years

### "I love BalancedComp"

February 12, 2019

5.0

Our overall experience has been great. I rarely need assistance, but if I do I can reach someone immediately and they are great!

Pros

I love the ease of use and the information that it provides. I feel confident knowing we are competitive in our area using the BC compensation system. I love the ability to budget annually as well as the template resource to help guide me when we are changing or adding a new position.

Cons

There really is nothing I don't like or have problems with.

Review Source

Response from BalancedComp

February 15, 2019

Thanks Barbara!

KB

Katie B.  
VP of Human Resources  
Financial Services  
Used the software for: 1-2 years

### "Balanced Comp"

February 8, 2019

5.0

The service is exceptional.

Pros

Software is very easy to use. The fun acknowledgments add to the system too.

Cons

The reporting is somewhat lacking. For example - I have asked for reports that export the data by position but it is not available at this time. They are extremely receptive when the feedback is provided so I look forward to some enhancements outside of the canned reports that are available. It would also be great if there were different permissions to sign in. For example - we would like one team member to work on job descriptions, but not have the ability to see all comp info and/or change the job evaluations. I look forward to more recommendations / data on incentive and commission plans.

Review Source

Response from BalancedComp

February 12, 2019

Hi Katie, Thank you for taking the time to write a review.Especially since you transferred over from Compease, we are happy to know you view your decision favorably. I will take your suggestions to our product team. I'd like to better understand the data by position report that would be helpful. Email me.

VR

Verified Reviewer  
President/CEO  
Banking  
Used the software for: 1-2 years

### "Balanced Comp "

February 1, 2019

4.0

It is time consuming to set up and maintain.

Pros

I like the support team. I like knowing we are closing the wage gap in our industry.

Cons

I find it a lengthy process to complete reviews and the team rarely looks at them. It's a complicated system.

Review Source

Response from BalancedComp

February 4, 2019

Hi there, I really appreciate your candor. I think you comments under Cons is more geared toward BalancedResults. We provide unending, free supervisory and admin training. Please let us know if we can be of any help at all.

Jamie F.  
Vice President of Human Resources  
Banking  
Used the software for: 2+ years

### "Extremely User Friendly"

February 1, 2019

5.0

BC is a great resource. The staff is very knowledgeable and when you call for assistance, you actually get help and not transferred to a voicemail.

Pros

I love that the system is so easy to use and stores a lot of info. Having the job descriptions templates is extremely helpful. I love the comp ratios, matrix and budget builder. I would be lost without it!

Cons

Only recommendation would be to add the job descriptions to the Results side for managers to view when completing reviews.

Review Source

Response from BalancedComp

February 4, 2019

Jamie, You are fantastic at your job and a joy to support. Thank you for your kind words. Our entire staff is very happy.

VR

Verified Reviewer  
VP Human Resources  
Banking  
Used the software for: 2+ years

### "BalancedComp Review"

February 1, 2019

5.0

Pros

The whole system is user friendly. That pertains to whether you are setting up new position, reviewing employee information or running reports.

Cons

There is nothing that I dislike about the BalancedComp system.

Review Source

SS

Susie S.  
VP of HR and Training  
Banking  
Used the software for: 1-2 years

### "BalancedComp"

February 26, 2019

5.0

Service is fantastic. I've asked for help creating different types of reviews in the system and they are always responsive.

Pros

I find this software very easy to use and the tool itself helps us manage our performance management and compensation strategies.

Cons

Honestly, there is nothing I don't like. I can get every type of report I need from the system.

Review Source

LD

Lauren D.  
VP Human Resources  
Financial Services  
Used the software for: 2+ years

### "Great Partnership"

February 1, 2019

5.0

BalancedComp helps us stay competitive with our local labor market, and the team is a wonderful source of valuable information as we continue to refine our compensation strategy. We have loved partnering with them.

Pros

It's so simple to use, the interface is fantastic, and the ease with which you get an instant snapshot of your company's compensation stance is wonderful.

Cons

Really, my only frustration is that you can get logged out for inactivity fairly quickly. Great from an information security standpoint, but a bit troublesome when you're working in a couple of different systems and have to log back in.

Review Source

Response from BalancedComp

February 4, 2019

Hi Lauren, Thank you for taking the time to provide feedback. The whole staff is thrilled. I'm glad the project with Phil went well.

SJ

Susan J.  
HR Director  
Financial Services  
Used the software for: 2+ years

### "Balanced Comp Review"

February 13, 2019

4.0

Great value for the money; excellent, friendly customer service!

Pros

Easy to use with little training; Works well with compensation package so that salary increases can be handled efficiently.

Cons

Better spellcheck; little more space for customization.

Review Source

Response from BalancedComp

February 15, 2019

Thanks Susan, This means alot. We look forward to continuing to wow you.

GN

Gina N.  
Director of Human Resources  
  
Used the software for: 1-2 years

### "Love having this amazing tool!"

March 7, 2018

5.0

when updating Payroll/HRIS I then have to make another step of changing inside of BalancedComp.

Pros

I find it so valuable to have salary and compensation experts at my fingertips. This provides trust and assurance!

Review Source

Response from BalancedComp

April 3, 2018

Gina, Thank you so much for your review!

BS

Bill S.  
AVP, Compensation, Benefits & HCMS  
Financial Services  
Used the software for: 2+ years

### "Great Resource!"

February 14, 2019

5.0

The BalancedComp team has always been available to assist with special studies or evaluate new positions, provide summarized survey data, and act as an extension of our Team. Each of its Team Members that I have worked with is bright, informed, and delivers analytic services as a partner to resolve challenges.

Pros

Navigating amongst the various reports, and using the intuitive point factor tool to evaluate new roles.

Cons

I need to spend a bit more time to learn how to take advantage of the available budgeting tools - more of a knock on me!

Review Source

Response from BalancedComp

February 15, 2019

Thanks Bill, This means so much! We look forward to continuing to wow you. Any of us would be happy to spend some time on the budget builder with you.

RO

Rosemary O.  
VP of Human Resources  
  
Used the software for: 2+ years

### "The partnership with this organization is wonderful;great compensation consultants!!"

March 1, 2018

5.0

Pros

They do not just sell you a software program; they trouble shoot, brainstorm ideas and are very consultative!

Review Source

Response from BalancedComp

March 5, 2018

Hi Rosemary, Working with you is a joy because you really want to think through the options.

SA

Sherri A.  
Senior HR Business Partner  
Banking  
Used the software for: 2+ years

### "Good company to work with"

February 1, 2019

5.0

We have worked with BalancedComp for several years. They provide overall guidance for salary administration which is something that we can lean on since they are industry experts.

Pros

They understand banking so you don't have to explain to them how your industry works. I like their job description templates. Easily allow for copy and paste features to Word/Excel. I love their customer support. They allow you to make product suggestions and will get back to you if they are feasible or not. Some of my ideas have been implemented.

Cons

Budget builder can be a little confusing to work with our in-house budget software.

Review Source

Response from BalancedComp

February 4, 2019

Hi Sherri, Thank you Sherri, We love supporting you. Thank you for your kind words. Our entire staff is thrilled.

VS

Vickie S.  
VP of HR  
Banking  
Used the software for: 2+ years

### "Ease of writing job descriptions"

February 1, 2019

5.0

Our experience with Balanced Comp has been very positive. I plan to continue to use this company.

Pros

I really like how easy it is to write a job description. Several samples in the library to get started are very well written.

Cons

I really do not have any negative feedback about the software.

Review Source

Response from BalancedComp

February 5, 2019

Hi Vickie, Thank you for the kind words. I get to speak to you so rarely that it is fantastic to hear we are meeting your expectations. Click on the Support button if you ever have a feature idea or need any fairly immediate assistance.

Donna Carson U.  
Senior Vice President of People  
Banking  
Used the software for: 2+ years

### "BalancedComp review"

February 1, 2019

5.0

Budget, planning, wage projection

Pros

Ease of use when up against budget and Comp deadlines

Cons

Nothing. Like eveything. Would not change anything.

Review Source

Response from BalancedComp

February 4, 2019

Dear Donna, Thank you taking the time to provide your feedback. Our entire staff is thrilled.

DN

Doug N.  
Vice President of Operations  
Financial Services  
Used the software for: 1-2 years

### "BalancedComp "

February 1, 2019

4.0

The company I work for had not updated its salary ranges in many years. I was referred to BC by a prior employer and have been very pleased with the quality of the data. It is comforting to know where we stand with respect to fair market salaries when trying to retain existing employees and attract new talent.

Pros

It's ease of use and the support provided by BalancedComp staff.

Cons

The report writing functions seem a little complicated.

Review Source

Response from BalancedComp

February 4, 2019

Hi Doug, Thank you for your kind words and for taking the time to share. Our entire staff is thrilled. If you have an ideas on the report writer, please click on the support button and send in the suggestion. We get our best ideas for new features from our clients.

DO

David O.  
CHRO & General Counsel  
Financial Services  
Used the software for: 2+ years

### "Balanced Comp"

February 1, 2019

5.0

Very positive. The system works well and the support from the entire team is terrific.

Pros

The system is well designed and easy to use. I like that it includes template job descriptions The Budget Builder is outstanding and, standing alone, is worth the investment.

Cons

I do not have any items to include here.

Review Source

Response from BalancedComp

February 5, 2019

Thanks David, You are definitely one of my favorite clients because of how intelligent and passionate you are about your areas of responsibilities.

LN

Lisa N.  
CHRO  
Banking  
Used the software for: 2+ years

### "The BalancedComp Team is awesome, always ready to help!"

January 24, 2018

4.0

Salary grading and budgeting that are easy to use.

Pros

The system is very easy to use. Budgeting and sorting are easy. It's also easy to explain to staff and managers.

Cons

Limitations such as the rounding in the budget side and inability to compare two job descriptions' compensable factors side by side.

Review Source

AH

Angela H.  
SVP of HR  
  
Used the software for: 2+ years

### "We have been using Balanced Comp for about five years. It's helped us so much with budgeting."

January 18, 2018

5.0

Pros

The system is really easy to use. You cannot break it. We love that it automates our budgeting process. It takes us half the time to prepare the budget. Additionally, we like that it has salary statements ready to deliver.

Cons

There are some areas of improvements for the software that we would like to see: having the sort function on the budget and being able to print salary statements by department or manager.

Review Source

Response from BalancedComp

March 2, 2018

Dear Angela, Thank you so much for taking time out of your busy day to review us on Capterra. We are very interested in considering being able to sort the budgets by department as well. You can create a budget for a specific department. Let me know if I can show you how.

Arwa N.  
Tax Associate, International Tax  
Financial Services  
Used the software for: Less than 6 months

### "Useful and comprehensive service"

October 22, 2019

4.0

It's been a useful service and I would recommend to banks and credit unions, especially smaller ones.

Pros

We used their service long time ago when I worked at the bank. They provide a very comprehensive package and consulting on pay based on performance backed up with solid facts and data.

Cons

I don't like how expensive their service can be especially and also they take a long time to complete performance.

Review Source

CB

Catherine B.  
HR Representative  
Banking  
Used the software for: 6-12 months

### "Great feature"

February 1, 2019

4.0

Great support - Cust rep is helpful and very knowledgeable. BalancedComp is an invaluable tool for us.

Pros

I love that is provides comprehensive salary data for all regions and suggests grades for various positions.

Cons

The performance plan portion - Balanced Results - hasn't flowed as easily as I thought. We are first year users and a have handled a lot of supervisor questions as I'm learning as we go also.

Review Source

Response from BalancedComp

February 4, 2019

Hi Catherine, Thank you very much for your candor. I have asked our senior consultant, Deborah Reid, to reach out to you to see if there is she can scheldue some additional training to help out, either for you or for your supervisors.

VS

Vicky S.  
SVP Human Resources  
Banking  
Used the software for: 2+ years

### "BC Review"

February 8, 2019

5.0

We have had a very positive experience with Balanced Comp. The customer service is second to non and they are experts in their field.

Pros

This software is very user friendly. Information is kept current and relevant to our industry and geo area.

Cons

Not being able to customize my own reports.

Review Source

Response from BalancedComp

February 12, 2019

Thanks Vicky, We hope to continually wow you.

DT

Donna T.  
HR Manager  
Financial Services  
Used the software for: 2+ years

### "BC feedback"

February 10, 2019

5.0

easy to use, clear

Pros

Easy to use, all information up to date.

Cons

can't archive some positions- avps, etc

Review Source

Response from BalancedComp

February 11, 2019

Hi Donna, I appreciate you taking the time out of your busy day to give us a review. We actually can archive every position. Give us a call and let us show you how. Easy Peezy.

CE

Connie E.  
HR Manager  
Banking  
Used the software for: 2+ years

### "BalancedComp review by FSB HRD"

February 4, 2019

5.0

Fun, easy to understand, and outstanding people!

Pros

Easy to use, helpful screens, and having real people willing to help!

Cons

I sometimes loss my way when going to correct wording in the job descriptions.

Review Source

Response from BalancedComp

February 5, 2019

Thanks Connie, You are so awesome to work with,

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