# RapidSpike Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RapidSpike Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more. Source: https://www.capterra.com/p/146480/RapidSpike --- # RapidSpike Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RapidSpike ## What is RapidSpike? \*MONITOR\*: RapidSpike monitors everything from the customers point of view, enabling you to fix issues impacting your customers, maintaining your brands online reputation. \*PROTECT\*: Detect Magecart, website skimming & form-jacking attacks to reduce exposure to data breaches, reducing both ICO fines & financial losses. This protects your online reputation & customer trust. \*IMPROVE\*: Make your website, better, faster & more efficient by tracking your websites performance in real time. ## What is RapidSpike used for? [Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £500 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RapidSpike?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rapidspike.com&name=RapidSpike) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RapidSpike 4.9 (14) VS. [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price £500 Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (14) Ease Of Use 4.6 (260) Value For Money 4.9 (14) Value For Money 4.6 (224) Customer Service 5.0 (14) Customer Service 4.7 (210) ## RapidSpike alternatives [4.6 (53)](https://www.capterra.com/p/212877/accessiBe/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (222)](https://www.capterra.com/p/156209/CHEQ-Essentials/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (17)](https://www.capterra.com/p/172116/PageSense/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Availability Testing Test the availability of websites and/or browsers Chat/Messaging Communicate using direct chat or messages within the system Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience RapidSpike 25 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Test the availability of websites and/or browsers Communicate using direct chat or messages within the system Evaluating strengths and weaknesses of companies with the same target audience Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Track status, assign actions, and control access to systems for devices within the organization A chronological record of actions or occurrences within a network, software, or process Software is used for working on online pages Manage and track all disruptions and incidents Observe and track the demand, usage, progress or quality of a system, product, or user Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Highlighting or otherwise flagging areas that require review or change Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Monitor or audit historical and current transactions to analyze customer account activities Track the availability time for a designated network or website over a given period of time Discover patch statuses and vulnerabilities Track and analyze information regarding website visitors Control system access and/or deliverability for applications and email addresses An extended application or connector that enables users to perform additional services with their current set of tools Features 4.8 (13) 4.8 Based on 13 reviews ## Pricing Value for money 4.9 (14) Free Trial Basic £500.00 Per Year Value for money 4.9 (14) 4.9 Based on 14 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) ## Support, customer service and training options Customer Service 5.0 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (14) 5.0 Based on 14 reviews ## User reviews Overall rating 4.9 Based on 14 reviews Filter by rating 5(13) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Business Solution Manager Airlines/Aviation ### "Great product delivered by an awesome team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2019 Our company needed to select a monitoring tool for our web platforms. Having worked with other big providers previously, I took some time looking for a cheaper alternative. To my surprise, not only is this product way cheaper but also way more powerful. We are now in a situation where this product open so much options, if you a bit technical, that we can't internally follow up all the possible use we would like to implement. Internal and external SLA process, test automation included in our release management Finally, you can have a great product but, without great people behind it will be a bad choice. My experience RapidSpike team have always been awesome from the first contact. Pros \- Broad range of monitoring tools provided - Control we can have on the product E.g. we can define ourselves powerful user journey scenario - Awesome people behind the product delivering a quality of service I've never seen before. - Value for the price is unbeatable This is the type of monitoring tool you can't ignore and, within the market, I can only gives the highest recommandation for this specific product. Cons \- Take some time master the navigation between all the options. - The licence management is a bit complex due to the number of monitoring options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Richard S. Delivery Manager Leisure, Travel & Tourism ### "Fantastic service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2019 Excellent customer service and they always respond to questions very promptly. Pros I love the wealth of features within Rapid Spike, and they keep on adding more and more ensuring our web services are fully covered. Cons The user interface could do with being updated to make it easier to get to parts of the software but once you have learnt how things are structured you can get where you need to within a few clicks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jessica S. Website Ecommerce Manager Retail ### "Great features for the price" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2019 We experienced issues with a hosting company in the past and RapidSpike were vital in resolving those conflicts as we were able to go to them with proof. Pros We were using Pingdom, but the amount of features you get from RapidSpike for the same price made it an easy decision to switch. The app feels a lot more modern and new features appear all the time. Cons Can be a little overwhelming at first, but once everything is set up and you understand where everything is it's quite straightforward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kyle T. Senior Test Consultant Information Technology and Services ### "Best most full featured uptime monitoring service available on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2019 Pros Ticks almost every box possible in terms of features. Allows us to monitor all of our sites within one interface. A quick to respond customer support, with some of the features and changes I've suggested actually being implemented. Wide range of notification abilities Cons The interface can be a bit hard to get your head around, but I know RS are making positive changes in the right direction Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Tiffany P. Web Management Officer Government Administration ### "Value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 25, 2019 I am responsible for managing a large number of sites that handle payments and any downtime can be disastrous for our clients. Without Rapidspike, our jobs would be 100% harder and previous attempts to find services swuch as Rapidspike have either been way too costly or far too complicated to set up. Rapidspike balances the two - and manages to be extremely useful and usable for both beginner and expert. Only issue really is that upon first using the service it can take a little time to get used to the interface to find things. But it's such a minor point as overall Rapidspike offers a service that is absolutely critical in managing sites for my clients. Pros \- customisable - strong documentation - relatively simple to use - provides a service essential for monitoring and maintaining websites at an affordable price - responsive customer support - open to ideas on improvements or new features Cons \- Can be a little daunting for new users - some of the terminology used can be a bit jargonistic Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Adele B. Web Manager Government Administration ### "Piece of mind, value and responsive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2019 I cannot recommend RapidSpike highly enough. The features are amazing and the team behind the system are amazingly helpful, responsive and extra helpful. They are always willing to help and really like feedback on their product - which is forever evolving! These suppliers are a joy to work with (and you cannot say that often)! Pros The RapidSpike system is one of the most important my team has, helping us to monitor our customer's digital experience, across a number of online interfaces (from various suppliers, website and servers). The sheer breadth of features is astounding for the cost and the piece of mind it provides is priceless. With RapidSpike in place, I can monitor those poor performing services/suppliers, or those servers that go offline too often, and I can even monitor for data breaches and hacking! There is no other single tool that I'm aware of that can offer this many digital goodies to the same high quality or for the same budget. Cons Nothing. Every aspect of it is useful and we utilise all of the features on offer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Alanna H. Global Marketing Manager ### "Excellent tool, great support!" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 16, 2017 Pros I love the alerts and the variety of alerts you can set up with your site and the way it works with GA. Cons Might just be me, but I keep forgetting where options are. Maybe UI could be a bit more intuitive! I also wish it came with more IPMs and User Journeys - both for Pro and Enterprise versions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2017 Hi Alanna, We will be doing a lot of work on our plans and pricing in the new year so hopefully they'll be even more value for you . We are continuously trying to improve our UI so will take your comments onboard! AB Andrew B. Production Manager Computer Software ### "Excellent support and always open to explore new features." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2017 Piece of mind and ease of use, also when you need help - RapidSpike support have got your back. Pros Its really easy to use, straight forward and you're able to tell with a simple glance that something is wrong when you need to. Cons Alert functionality and alert rules seem a little 'detached' from the context of the monitors themselves. A way of seeing and navigating straight to alert rules within a monitor would be awesome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jonny R. Digital Marketing Agency Marketing and Advertising ### "Great piece of kit!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2017 Proactivness for clients Pros I love that this is totally reliable and has so many features that I am still to explore. I can't do without this software for our web projects now! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Dean H. Solutions Analyst Education Management ### "Quite a lot of functionality for the cost" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2017 Keeps us up to date on what is happening with our monitored services. Pros New features regularly added. Real user monitoring helps us monitor page performance for all our audiences wherever they are located in the world. Cons Reports are usable although a little basic additional options when choosing historic data would be useful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 26, 2017 Hi Dean, Really appreciate your feedback and you'll be happy to know we are doing a lot of work to expand our reporting system in the coming weeks. [View all Reviews](https://www.capterra.com/p/146480/RapidSpike/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)