MentorcliQ

MentorcliQ Employee Mentoring


5 / 5
31 reviews

Who Uses This Software?

Enterprise and medium-sized companies who are seeking to implement mentoring and other employee development programs throughout their organizations.


Average Ratings

31 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • MentorcliQ
  • www.mentorcliq.com
  • Founded 2012
  • United States

About MentorcliQ Employee Mentoring

MentorcliQ delivers the industry's leading employee mentoring software. Companies like Deloitte, Honda, and JP Morgan Chase rely on MentorcliQ to power their talent development strategy through mentoring. The Association of Talent Development (ATD) and Brandon Hall have awarded MentorcliQ with Excellence in Practice and Best Technology in mentoring. TechCrunch and Chief Learning Officer magazine featured MentorcliQ as the future. Why wait to start developing your employees better with us?


MentorcliQ Employee Mentoring Features

  • Action Item Tracking
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Course Management
  • Goal Management
  • Mentor Matching
  • Program Management
  • Progress Tracking
  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Management
  • Self Service Portal
  • Task Management
  • Training Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • "What If" Scenarios
  • 360 Degree Feedback
  • Career Development
  • Competency Scale
  • Employee Profile
  • Goal Management
  • Organizational Charting
  • Performance Management
  • Recruiting Management
  • Succession Management
  • Career Development Planning
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting / Tracking
  • Job Description Management
  • Onboarding
  • Performance Appraisal
  • Recruiting Management
  • Succession Planning
  • Training Management

MentorcliQ Employee Mentoring Reviews Recently Reviewed!


Value gained from the product and the partnership

Sep 06, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The process for setup and implementation has been so simple. The team is accommodating, and helps us send and manage participant invites, and information. The team at MentorcliQ is fast, responsive and helpful in every way they can be. We see an incredible value in the cost of the program because we have received so much helpful analytical information in addition to the other areas of support.

The reports provided for our program, and the data we've received about the progress, hours, and communication that's happened with our participants has been the most valuable.

Cons: We can't see what or when participants are communicating, and the program doesn't report back to our alumni database. This con is addressed in the reports we receive each month, so we know communication is happening, and we are able to track ongoing participation.

Overall: This product immediately alleviated the stress of hand matching our program participants, and has proven its value. Now as we prepare for our third year working with MentorcliQ, the system has been improved, and has expanded to continue meeting our needs. We appreciate the honest, genuine nature of the team, and the personal touch we've had to make adjustments. The mentorcliQ team is responsive and flexible, and it's been really nice to work with people who genuinely care about helping us find success in our program.

Excellent support and a streamlined program interface outperforms manual coaching programs!

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The team at MentorCliQ has supported us even past signing the contract. The program is easy to set up and has allowed us to effectively guide participants through the program via automatic customized communications and milestones. Utilizing a software for our internal peer-to-peer program has increased accountability from our coaches and coachees resulting in increased satisfaction and ROI. MentorCliQ's reporting has given us higher visibility in what usually happens "out there" in coaching programs. The best thing for our participants (and why we chose THIS program) is that it is done all through email - participants get all communication and checkpoints via their company email address and don't have to manage another dashboard.

Cons: Over the year that we've been using the software, new updates have eliminated most of the initial desired product enhancements. The initial con was more insight into the partnership health but the team has and continues to listen to our feedback and helped us build this in.

Capterra loader

The MentorcliQ staff are incredible partners. Their product, service and support are the best.

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is simple to understand and easy to use. Set up is fast and the tool is very flexible. The platform can host multiple programs as we continue to grow and allows for customization of each as needed. The visual personality survey portion of the matching program is unique and extremely useful in the matching process. The system offers matching options that fit with each program's goals. The variety of features provide visually pleasing graphic reporting, resource library with documents and videos, the communication tools enable high touch connection with participants with minimal effort and tracking tools that are fantastic administrative time savers. The surveys capture quantitative and qualitative data. We can add company specific resources and export data easily. The customer support team are responsive, involved and committed partners. They never disappoint.

Tremendous experience with the customer support team, easy to use and impressive functionality

Oct 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has more advanced functionality than any other mentoring software I've personally used, and it relieves so much administrative time through features like SMART matching, self matching, and automated communication. The MentorcliQ team has been universally thoughtful, meticulous, responsive, and an absolute pleasure to work with. They have gone above and beyond to help me launch a new version of the software.

Overall: Increased functionality to make smart matches and communicate with participants, easy to use platform, reduced administrative burden, helpful and thoughtful customer service team!

getting mentoring out of the box

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to implement and use, the look is nice as well captures the audience interest

Cons: would benefit from additional connecting tool for chatting or docs sharing

Overall: fantastic

Vendor Response

by MentorcliQ on December 04, 2018

Hi Elena,

Thank you for the 5-star review. We are so happy to hear that your employees are finding the system engaging and easy to use! We appreciate your feedback about wanting to have more communication and document sharing features. We have plans to release these in 2019, and we will let you know as soon as we do!

-The MentorcliQ Team

Great platform and amazing partners for our program

Jan 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The company has built a high-quality product the best I have seen in this space and possesses knowledgeable leaders that have been instrumental in helping us build a successful program strategy (including program design, launch, matching, reporting, and more).



There are three differentiators that stand out with this product and company:



*Ease of use for program participants.

In our business we are adding new users each month. The MentorcliQ software makes invitations as easy as a few clicks. Once invited, users sign up for the program quickly, and in a matter of minutes they are set up and can view potential matches. On an ongoing basis, users are only asked to provide simple survey responses (via 30-second push notifications) to track activity and overall program engagement.



*Enabling program management and actionable reporting.

Thanks to users having easy access to enter their activity, we get a wealth of data on the program. At any given point, I can log in and get a snapshot of performance against broad program goals, or zoom into individual connections to see if things are going as planned. The monthly and ad hoc reporting tools are intuitive and provide great insights when pulling data for team or executive meetings.



*Amazing and responsive services team.

The team is responsive to my questions and proactive as new features come out and as we work on program strategy. Whether it is just a quick response to an email or setting up a call, I can rely on getting fast access to the help I need, and from a great partner aligned with making our program a success.

Capterra loader

MentorcliQ made everything about our mentoring program EASY and EFFECTIVE!

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We wanted to introduce a mentoring program into our organization without hours of manual administration. Choosing MentorcliQ eliminated waste prior to the waste ever existing. It was easy to setup and implement while being supported by the MentorcliQ team every step of the way. Within our organization, participants find the software simple and it allows visibility and metric reporting for Program Administrators. With the added the bonus of the resource library to support our participants, the program runs itself thanks to MentorcliQ.

Cons: The only con I have experienced is that there is no spell check on the program administrator side. No one wants to send out mass emails with spelling mistakes or typos!

Overall: It was easy and effective to implement a new mentoring program into our organization thanks to MentorcliQ.

Capterra loader

Mentorcliq are professional, supportive and extremely knowledgeable in the field of mentoring

Nov 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This is a simple tool that allows business to connect and develop their talent and track the results effectively. As a L&D professional the tool brings simplicity to what can seem like an overwhelming task allowing a business to scale and target effectively.

Great Mentoring Experience - Seamless

Dec 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is simple to use (user friendly) and doesn't require a lot of navigation. As a mentor, the tools are easy to use to enter data and record hours. I can simply follow the links that are sent every month and enter information quickly and it is stored easily. As an administrator it is easy to download reports to show how the program is tracking. The matching tool is very efficient once the initial setup is complete. Now that our program is live, the registration process is easy and we can scale the program going forward.

Cons: It is difficult to say. We are early in our program and the software has been simple on our end. As we continue through the program, we will be interested in exploring more of the reporting capability and determine if there are further opportunities to utilize the software beyond the reports we use now.

Overall: Our ability to match mentors and mentees on a larger scale has been excellent. The ability to track success and gauge feedback through the MentorCliq tool has also enabled our organization to keep a pulse on how the program is advancing.

The customer service team has been very responsive whenw e send emails or call regarding a specific report needed or when we need some additional support from our success coach on education of the resources within the tool.

Thank you!

Mentorcliq has built a turnkey solution that is the best software I seen in years.

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their vase knowledge in mentoring allowed us to not only launch a successful mentoring program but sustain it for years to come.

Key attributes to consider:

MentorcliQ software ease of usage for our employees allow them to spend more time in Mentoring sessions and less time in the application, which was one of the key deciding factors when selecting the best vendor.

MentorcliQ ability to rapidly response and adapt to our environment allowed us to reach 23 countries and encourage cross collaborations across the organization, which makes for a good strategic business partner.

Their A-Z mentoring training that's included with the program allows for rapid deploy and implementation.

Best of all unlike other software it's not the typical canned software. They are consistently creating new features to ensure they meet clients needs and you can rest assure they are keen on meeting agreed timeline to meet business needs.

Overall: It allow our organization to rapidly deploy and implement without hassle and most important the training made available to users is by far a huge bonus.

Capterra loader

User friendly and intuitive mentorship matching and management software

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The personality portion and the matching options given to the administrator. I also find they have very knowledgeable and agile customer service.

Cons: I would like to be able to customize the landing pages a little more and have self managed opportunities to the forms. While customization to the forms can be done by your account manager, it would be nice to be given some more free form options.

Overall: This has saved my group time in the overall program management of our mentorship program. The matching options are some of the best compared to other products in this price range.

Vendor Response

by MentorcliQ on February 14, 2018

Julie,

Thank you for the 5-star review! Happy to hear that you are finding the system to be user-friendly and our success team to be so responsive! We appreciate your feedback about wanting to have more customization options for the administrators. We have plans to release more configuration and customization options for administrators this year and we look forward to rolling this out with your team very soon.

-The MentorcliQ Team

The platform makes connecting mentoring relationships easy, and the self-service model works well

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Empowering employees with direct self-service tools to choose their prospective mentors creates some "skin in the game" with both ends of the relationship. In my experience, that results in more meaningful work on both sides of the equation, and creates increased value for the organization.

Cons: The platform itself is could use some updates in terms of aesthetics and UX. It's certainly not a big impediment, but our users have commented that these aspects of their experience that might be improved.

MentorcliQ is a phenomenal mentoring partner for us!

Oct 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software helps me effortlessly manage our mentoring program. I have analytics and matching parameters right at my fingertips. Very simple to use!

Overall: Smart mentoring partnership matching and ability to run program analytics. the tool is intuitive and simple to use! We have been able to update the platform to best meet our program needs. Support staff is also fabulous.

Capterra loader

Powerfully simple tool

Oct 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This tool packs a ton of punch in a very simple format. Perfect mentoring matches. Mentoring resources. Check-in agreements. Fast surveys. Data, reports, dashboard access. Easy administration. Phenomenal customer service - you actually mean something to this vendor.

Intuitive and Robust

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: MentorCliQ's functionality makes managing mentoring programs so much more efficient and effective! The application has robust features and is very easy to use.

Really great!

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really like it as it has this modern look and feel and it is really easy to use it. Changes or anything is easily done.

The software has helped me better manage our Mentor Program.

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite aspect is the ease of matching mentees to mentors. Participants love the personality survey, and the system matches have been successful.

Overall: Matching based on algorithms, automatic monthly quick surveys, easy participant communication.

The tool has been so helpful for administering our program.

Innovation and Style

Mar 29, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: MentorCliq is an amazing platform to support multiple mentoring programs to meet your business needs. It is easy to use from a program management perspective and the content for the participants is easy to find and understand. The support staff at Mentorcliq is always available with best practices and solutions to all our mentoring questions. Going from a paper based program to a fully supported functional software platform was a turning point for us to have a larger program and mange it more efficiently. Mentorcliq is truly an innovative product that will enhance any existing program you have or work with a dedicated team to design one.

Capterra loader

MentorcliQ really takes the approach of true customer service. They have been a true partner.

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We are in the early stages of implementation and this has been the smoothest implementation. We previously had a manual process of over 500 participants, so the ease of MentorcliQ has really given our team time back in our day. The customer support has been outstanding as well.

Capterra loader

We love MentorcliQ!!!

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, resource library, algorithm matching, evals, etc.

Cons: Nothing! We've had great experiences with this vendor!

Overall: We've had nothing but great experiences with MentorcliQ! Their team is amazing and our employees love their software! I would highly recommend this vendor/product to anyone!

Capterra loader

The tool made mentor management so easy

May 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of which mentors and mentees can put in their profiles and the ease of being able to select matching criteria so the mentees could select their preferred mentors, and then there's the ability to track progress and success of the program centrally. I recommend it to anyone who wants to start a mentor program in a company with the ability to monitor, manage, and report on the success of the program on a regular basis with ease!

Cons: I haven't seen anything yet that I like least.

Excellent Customer Service, High Quality, easy to use product.

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I appreciate our partnership with MentorcliQ and have found everyone in the organization to be professional, responsive and customer focused. Your offering is great and Dave is top notch.

Cons: I have not found anything that I do not like about the software. MentorcliQ is continuously refining and improving the capabilities. One capability that woudl be nice would to be able to add attachments.

Excellent Implementation, Helpful Support, Well-Organized

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The various programs are easy to customize and implementation support is eager to help. There have been various suggestions we've made that were added to the software within weeks. They're incredibly receptive and always willing to better the platform for their users. The dashboards are sleek and content setup is a breeze.

I continue to be a user with two different organizations as a mentor

Jun 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: MentorcliQ has made the entire process of enrollment, matching, and monitoring mentoring time and topics incredibly easy. I was matched perfectly with a protege/mentee and we hit it off (and were productive) instantly. Activity tracking is a breeze and the supporting documentation was easily accessible and appropriate to the upcoming tasks. I can easily see how the organization will benefit from the process, structure, and reporting that MentorcliQ provides.

Easy to use

Oct 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I appreciate how user friendly this system is to use for someone who isn't in the system frequently. I can step right back into the system and easily pick up or figure out where I should navigate to.

Cons: As a seat holder, it would be nice if I could break down my seat with sub groups getting after the programs I support.

Vendor Response

by MentorcliQ on October 17, 2017

Stephanie,

Thank you so much for the 5-star review! Glad you're finding the system easy to use. Our product team will be happy to know that all the hard work they do is making your life easier.

We appreciate your feedback about subgroups. Our team is working on a new feature that will enable tagging employees within programs to enable you to further segment populations of employees within the same program. We look forward to rolling that out with you in 2018.

-MentorcliQ Team

On the user side with two different organizations.

Jun 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: MentorcliQ made it incredibly easy for me (as a mentor) to record my time spent mentoring and the topics covered. It made the process incredibly simple and virtually non-intrusive.

Very Easy to Use

Jun 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: It only took a few minutes to enroll in the mentoring program. I received an email with my mentor's contact info and we were off and running. We used a few of the resources from their library to get started. The goals worksheet was particularly helpful. Now I get a monthly survey to track my mentoring activity, which I fill out on my phone. It's all very easy.

Capterra loader

The MentorcliQ team is professional, and their support fantastic!

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The system setup was well organised and MentorcliQ is easy to use! It covers all our needs and offers great resources and support.

Mentorcliq has been great!

Aug 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our experience with Mentorcliq has been outstanding. We have been able to enroll mentors and mentees with ease. We have received great feedback from participants about the use of the platform.

Great launching point for robust mentoring!

Dec 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We love the ease of access and the framework for setting up and launching our pairs. The matching tool got rave reviews from our participants.

Cons: Our participants would have liked a little more structure to kick off their relationship, but we plan to set up our next launch with specific expectations.

Makes it easy to mentor

Mar 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Does a great job helping mentor employees and effectively create effective mentoring relationships. Really slick tool.