# eAgent Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eAgent Software - reviews, pricing plans, popular comparisons to other Law Enforcement products and more. Source: https://www.capterra.com/p/146515/eAgent-Solutions --- # eAgent Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eAgent ## What is eAgent? Innovative software solutions for law enforcement including NCIC, Nlets access, Advanced Authentication, CJIS Audit Services & much more. DCI has many customers at the Federal, State and local levels. From the United States Secret Service and Transportation Security Administration (TSA) to the Florida Department of Law Enforcement (FDLE), and down to local County Sheriff's offices; DCI provides 24/7 solutions to the public safety sector. ## What is eAgent used for? [Law Enforcement](https://www.capterra.com/law-enforcement-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eAgent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.diversecomputing.com&name=eAgent) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eAgent 5.0 (2) VS. [4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/) Starting Price $200 Flat Rate, Per Year Starting Price $1200 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (77) Value For Money 5.0 (1) Value For Money 4.8 (65) Customer Service 5.0 (2) Customer Service 4.8 (77) ## eAgent alternatives [4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [PowerDMS](https://www.capterra.com/p/121513/PowerDMS/) [4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121513/PowerDMS/) [Kaseware](https://www.capterra.com/p/164342/Kaseware/) [3.0 (3)](https://www.capterra.com/p/164342/Kaseware/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 33% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164342/Kaseware/) [CaseGuard](https://www.capterra.com/p/10030197/CaseGuard/) [2.0 (1)](https://www.capterra.com/p/10030197/CaseGuard/#reviews) Starting price $379.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030197/CaseGuard/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Criminal Database Database of criminal records Field Reporting Formal report compiled by onsite personnel For Law Enforcement Agencies For various law enforcement agencies like the police department, prosecuting attorney, state patrol, and the director of public safety. Records Management Ability to record, store, update, and retrieve information eAgent 4 features Database of criminal records Formal report compiled by onsite personnel For various law enforcement agencies like the police department, prosecuting attorney, state patrol, and the director of public safety. Ability to record, store, update, and retrieve information Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic $200.00 Flat Rate,Per Year Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LI Lisa I. Accreditation/STARCOM Coordinator Law Enforcement ### "EAGENT ease of use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2016 I use this product occasionally. It's a program you can use on a seldom basis and it remains the same. It saves all data that comes in when your terminal is down and all around ease of access due to consistency in the software. Pros Consistency and easy understanding of mandatory fields. Cons I don't have a con Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Shelli L. Director ### "eAgent has been the best NCIC software I have used during my 25+ years working in law enforcement. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 13, 2015 Regardless of software, NCIC will always be consistent from product to product. So, when searching for NCIC software, we looked for a product that was easy to use and a vendor that would provide great customer support. eAgent and DCI have more than excelled in these areas. I have never dealt with a vendor more committed to providing a product that meets the customers' needs and frequently solicits customers' ideas on future updates to their products. DCI has also proven to be completely reliable and efficient in resolving any technical issues we have faced, albeit those are rare. eAgent is a great and stable software that allows each user to set individual preferences, and it has been beneficial in maintaining our agency's CJIS compliance. I have yet to have a negative experience with eAgent or DCI and highly doubt I ever will. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 15, 2015 Thank you, Shelli, for your great review. DCI will continue to meet and exceed your expectations! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)