# Scurri Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Scurri the right eCommerce solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146518/Scurri/reviews --- Scurri 4.7 (14) [View alternatives](https://www.capterra.com/p/146518/Scurri/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Scurri Ease of use 4.9 Customer Service 4.8 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alan O. Growth marketing gun for hire Apparel & Fashion Used the software for: 6-12 months ### "Solves so many headaches" December 7, 2018 5.0 I have been consulting with a UK eCommerce client scaling their market and we needed to optimise our shipping, tracking and returns. I did not want to reinvent the wheel so recommended going with a shipping API. Scurri came top of the list for us after meeting them. Pros Honestly, a few of the solutions e looked at could all do the same basic job. But Scurri just made the proces easier with a nicer API and really great personal support. Cons No problems yet. It is early days so I will come back and update this if the team have any issues. Review Source Response from Scurri January 16, 2019 Thank you Alan DJ Dean J. Ecommerce Executive Retail Used the software for: 1-2 years ### "Scurri Review - Bigjigs Toys" February 23, 2021 5.0 Amazing. Since we met in person until the present day, always on hand to help us push the business forwards. Pros The everyday use of Shipping Rules is what I like most about Scurri. The ease of changing and updating rules and prices makes it great to use Cons Searching for orders in the system can at times be slow for staff and mean using downloads as a quicker method. Switched from [Metapack](https://www.capterra.com/p/84070/MetaPack-Delivery-Manager/) Upgrade. Metapack in the past and not much development Also very bad customer service Review Source Response from Scurri February 24, 2021 Thanks for your feedback Dean. We love hearing about our customers experiences so thanks for sharing. JC Jason C. Goods In Team Leader Warehousing Used the software for: 1-2 years ### "Great software for eComerce use" March 1, 2021 4.0 Pros The UI is easy on the eyes and can navigate the menus with ease too. Cons Having a prompt when manually shipping orders to avoid shipping the whole carrier would stop accidents and downtime. Review Source Response from Scurri May 21, 2021 Thanks Jason, we love hearing feedback from our customers. Thank you for sharing your experience with our product. AC Alex C. IT MANAGER Logistics and Supply Chain Used the software for: 1-2 years ### "Scurri is a great delivery aggregator" June 5, 2025 5.0 Overall, I am happy with the way it operates. I have been using it for more than a year and the support is great Pros Easy to use delivery aggregator that makes it extremely easy to utilise multiple deliery agents across multiple customers Cons Sometimes it takes a while to do a search and can mean that I have to wait more than a minute to return no results Review Source VM Vicki M. Project Co-Ordinator Medical Devices Used the software for: 1-2 years ### "Fantastic Delivery Management Software!" March 16, 2021 5.0 Our original label printing method was based on human input, quite frequently we would send out shipments on incorrect services that would be returned to us by the carrier - causing a delay in delivery and lower our customer service expectations. The rules in the Scurri Platform has irradiated this issue. Scurri handles all of the decision making based on predetermined values; and its so easy to add in rules as and when required. Our team also love being able to track al of their deliveries in one place; rather than having to log into multiple carrier websites. The Analyse feature gives us a real time breakdown of our carriers and volumes without having to run overcomplicated reports. Its easy to bring on new carriers as and when required. The items we sell are of a medical nature and can be needed urgently by NHS Trusts and Hospitals; not getting a delivery out is not an option for us. The Scurri platform give us a failsafe and makes it easy to switch and change our carriers if there are ever disruptions to their services. Pros The easy to use platform; the rules handing engine is incredibly easy to set up and use. The team at Scurri are second to none, they are quick to answer and queries that we have and really treat us like valued customers. I would highly recommend Scurri to anyone thinking of using delivery management software. Cons Nothing! Love it all! Our warehouse team have found the interface easy to get to grips with; it's not overcomplicated to use. Review Source Response from Scurri May 21, 2021 Thanks Vicki, we love hearing feedback from our customers! Thank you for sharing your experience with our product. JK Jurijs K. Warehouse Manager Retail Used the software for: 2+ years ### "Reliable - Withstands the test of time" February 23, 2021 5.0 Overall I’m happy with SCURRI, it takes some time to make it work, but when it does it’s very quick and reliable. Pros Quickly evolves with current changes to meet additional paperwork demands Supports all services that our company requires (we use over 30 different services to ship around the World) Browser integration Understand and capture a lot of information about products (currencies, country of origin, harmonisation codes etc) Reliable - over the 5 years of use, I don't remember for major disruption in the service Cons I would like a bit more customisation around Item/parcel rules. If parcel is below 0.100kg weight - set it to 0.100kg. If missing customer phone number - set it to 000000, etc Reason for choosing Scurri We have a range of shipping modules in our Database and WMS, but we prefer SCURRI over these alternatives. Review Source Response from Scurri February 24, 2021 Thanks for your feedback Jurijs. We love hearing about our customers experiences as it helps us to continually innovate and improve. Thanks for sharing OW Owen W. Warehouse Assistant Building Materials Used the software for: 2+ years ### "Scurri Review" March 1, 2021 5.0 Scurri is very quick and easy, it has helped with reducing the amount of time spent on tasks enabling us to focus more on other tasks Pros Scurri is very efficient with creating shipments, printing shipping labels and manifesting shipments. IT effortlessly speaks to our bespoke e-commerce systems to keep our customers and stock levels up to date. Its functions are easy and quick to use and saves a lot of time. Cons There are some aspects regarding the reporting side that we struggle with. It would be more helpful if we were able to have figures of daily shipments on a chart as we only have number of shipments that have been processed into sucrri at present. Review Source Response from Scurri May 21, 2021 Thanks Owen, we love hearing feedback from our customers. Thank you for sharing your experience with our product. DB David B. Operations Manager Retail Used the software for: 2+ years ### "Scurri, the way forward" February 23, 2021 5.0 Easy, pain free and supported in our buisness every step of the way. Pros Create customer serice & account managment. Very easy to plug and play between your intergrated carriers, manualy or automated. Cons The more carriers the better, over the years Surri have intergrated with many to strengthen teh App but more would be better. Alternatives considered [Metapack](https://www.capterra.com/p/84070/MetaPack-Delivery-Manager/) Reason for choosing Scurri Value, support Review Source Response from Scurri February 24, 2021 Thanks David, we love hearing feedback from our customers. Thank you for sharing JF John F. Director Apparel & Fashion Used the software for: 2+ years ### "We love Scurri" March 31, 2021 5.0 We ship using using Royal Mail, FedEx and DPD. Since Brexit Scurri have worked really hard to get shippers new customs and VAT rules upgraded and working. We use Scurri everyday and because it is 99% reliable take it for granted. Pros The software is easy to use and is highly reliable. Cons Integration was a bit technical but we got great support in the process. Reason for choosing Scurri We chose Scurri for a combination of reasons. Great software, easy use and most important great support. Review Source Response from Scurri May 21, 2021 Thanks John, we love hearing feedback from our customers! Thank you for sharing your experience with our product. FP Frankie P. Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Great system" February 23, 2021 4.0 Great! Pros Easy to see information and the team are really kind and helpful. They respond quickly to any queries and are happy to add features and work with their dev team to improve the system. Cons Slow loading when searching tracking numbers Review Source Response from Scurri February 24, 2021 Thanks for your feedback Frankie. We love hearing about our customers experiences as it helps us to continually innovate and improve. Thanks for sharing PD Peter D. Manager Retail Used the software for: 2+ years ### "High speed labelling" February 23, 2021 5.0 Fantastic piece of software that fits in well and speeds our workflow. Pros Highly recommend for ease of label production, led to rapid scaling on online business shipping. Cons Very limited cons and any usually are the fault of the couriers themselves, soon ironed out by the tech support team. Review Source Response from Scurri February 24, 2021 Thanks for your feedback Peter. We love hearing about our customers experiences so thanks for sharing. ZH Zubda H. Warehouse Retail Used the software for: 2+ years ### "Effective software system to use" March 5, 2021 4.0 Useful business tool daily use and informative to track and trace Pros search features and detailed information on orders dispatched / processed Cons Invoicing options and processing could do with more product order detail fields for increased search options Review Source Response from Scurri May 21, 2021 Thanks Zubda, we love hearing feedback from our customers. Thank you for sharing your experience with our product. DG Dave G. Operations Manager Apparel & Fashion Used the software for: 2+ years ### "Excellent product and super time saver" March 15, 2021 5.0 Pros Scurri is very efficient in that it is very user friendly and easy to understand. The setup is straightforward and the customer service is top notch. Cons Would be great to able a comparison tool for cheapest shipping fees Review Source Response from Scurri May 21, 2021 Thanks Dave, we love hearing feedback from our customers. Thank you for sharing your experience with our product. mB monica B. director Retail Used the software for: Less than 6 months ### "Sucrri Account" September 7, 2021 4.0 Very good, so easy to us. Love using it so far, have switched all my UK business to this Pros Very easy to use, new to the system and started off small scale with international orders only but switched and sending all UK orders out with this. Cons Have not used long enough to have any issues with this software. 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